Yesterday 11/25/2025 my wife and I had to say goodbye to our precious Kaley. At 18 years old she had a great life and surpassed her life expectancy of 5-7 years after having health issues at a young age. All the staff at Cross Winds are so caring and friendly and were very supportive in our decision to end Kaley's suffering. Today 11/26/2025 we start a new adventure with having our almost 6 month kitten Kinsey Lu spayed and I'm sure the staff at Cross Winds will take wonderful care of her. Cannot recommend this place more. read more

Them not trying to rob every pet owner that enters with unnecessary test. They are very obvious when they tell you that the Vet is going to "create your bid"!!! It's like taking your car to an auto mechanic. Unfortunately they are using our loved pets as your vulnerability!! read more

Cross Winds has helped me take care of Gizmo for about 12 years. Today she needed help for the first time in a decade, and there they were--as steady and knowledgeable as ever. Good job team Cross Winds! P.S. I am a real person, known to be (ummmmm, cynical sounds harsh) particular about the healthcare of my loved ones read more

Recently moved and needed to find a new vet for my 2 French bulldogs. After their first initial visit I really was put off with the vibe of this office and how it seems they really want to upsell you on everything. They really pressure you to do all sort of extra procedures or lab work on 2 healthy dogs. They will literally suggest everything under the sun. During the exam it was brought to my attention that my dog had a chipped tooth and they recommended a tooth extraction. For that one procedure I was quoted about 1250.00 for that one. I really don't like that when they do their vaccines they don't administer it in the room with you. It makes the appointment that much longer when you have 2 dogs and they take turns bringing them back. The thing that made me decide to not go back was the when the vet and the vet technician totally missed something that was so simple. One of my dogs back nails had grown longer than we had expected and that when I took him to get bathed and pretty a couple weeks after this exam took place we realized that a nail was moving into his paw pad. There is a pretty good chance had this been caught by this office my dog possibly could've avoided pain and needing a procedure done to correct it. I feel like as it was a mistake done by this office and staff the least they could've done would've been to apologize and acknowledge their mistake. For having to get this taken care of it needed another appointment and of course more money in their pockets. It really seems the only thing this office cares about is how to get as much money out of your wallet and less about your dogs health. As I checked out I explained that I wouldn't be coming back because of my experience. I wasn't rude I didn't yell. Simply stated because of the lack of acknowledging their mistake and that they missed something that is so simple makes you wonder what type of care they really do provide. They could've cared less. Well I laughed when I opened my mail today that they sent me a letter saying I wasn't welcomed at their office anymore because I voiced my displeasure. . I don't trust them with my dog's health I would definitely think twice about coming to this office. Also not a fan that they prefer you to pay cash and if you use a debit or credit card they charge you a 3 percent fee. . Now some may say it's my fault for letting my dogs nails get so long. In some ways yes it is. In my defense I had no idea they were that long as I thought they had been trimmed when I had my dog taken care of 3 months prior but I'm guessing they didn't do a very good job and it was his hind paw. I'm always playing with their front paws and I did not see the back nail. Thanks for reading my very long story. read more

Cross Winds Animal Clinic - Veterinarians Near Me - Gilbert, Arizona

Our dog Boomer has been treated very well by Crosswinds. The reason for our update is that he recently crossed after a cancer diagnosis. We were informed there was a timeline attached when we received it and the front desk/vets were patient with me when I had questions or concerns. We had Boomer for almost 13 years and I know I must have been driving them crazy with my calls. They helped us work through various meds until it was time. We are on our final dog for awhile but we know she is in good hands. read more

Cross Winds Animal Clinic - Veterinarians Near Me - Gilbert, Arizona

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Love this clinic and their vets. The receptionists are the kindest and the prices here are much cheaper than any other vet we've visited. They truly do love your pets here. Thank you. read more

I can not say enough good things about Crosswinds Animal Clinic. from the front desk personal to each Dr and technician. I have an older dog with many issues. They are so good about seeing her in a pinch, making her feel like a rock star. The clinic is very conservative with their treatment and prices. Check this wonderful business out, you won't be disappointed. read more

This was the best and most affordable vet I have EVER been to. I mean my visit was under $100 and that included steroids and pain killers for my dog, that they were able to give me on the spot. They gave a very thorough exam on my dog and really cared to figure out what was going on. They properly educated me giving me lots of information on what's going on with my dog then gave me literature on it. The people here are just so nice it makes me wish they could be my doctor!! read more

Update: I was able to get my dog back in for just the rabies without any additional office costs and was able to get my other dog in yesterday for His annual. It's unfortunate that the rabies was missed but the team made it right and the vets and vet technicians have all been wonderful and super sweet to my dogs. The pricing is really great and I will continue to use them as our vet. I'm a little frustrated with this clinic. I brought my dog in about a month ago for vaccines so he could get groomed. He had a little bump on his ear so I needed that checked and a few other little things. Today I'm getting the paperwork together for his grooming appointment in the morning and realize that rabies wasn't on it. I called to find out why and the only answer I could get is, "yeah, that's strange, they usually do it." If there had been some note on why they didn't do it, that would have helped but I don't recall us talking about not giving him a vaccine required by law. Needless to say, I had to cancel his grooming and will need to take him in somewhere for his rabies and reschedule him to be groomed sometime next week. It would have been nice to get a call explaining why they didn't do it, or that they did do it and forgot to charge me, or that they did do it and it just wasn't on the paperwork. All of these would have been acceptable responses instead of, "we usually give it so not sure why we didn't." My dog is a little guy so I'm not crazy about the idea of possibly doubling his vaccine in case it was give read more

This clinic has the best staff! They are all really kind, patient and helpful when I bring in my cats. One of my cats is extremely timid and they get it. They wrap her in a warm towel with calming spray and make sure she isn't panicked before proceeding. The initial visit was heavily discounted but their prices are much better than the Banfield I was using prior. The location is at the end of a shopping center so its a bit hidden but thats even better because there's alot of parking available. I highly recommend giving them a shot if you're in the market for a new vet. read more

I was hopeful to give this clinic a better review as my cats were previous clients, however, not after this morning. Yesterday evening I was told to give them a call first thing in the morning to book an "emergency visit slot." My cat has been very sick, has not been eating, and was very concerned about waiting any longer to take them to an emergency room. However, When they explained they had emergency slots and that they were available the following morning, I was thrilled. Without hesitation, I waited until the following morning based on their recommendation to take him the next day, without concern for taking him to an emergency clinic instead. Except, when I called at 8:01, their phone lines were full. I called again, and after the line picked up, was told their time slots had been filled completely for the day. I expressed my anger calmly and told them firmly that they said they had open time slots and to call first thing in the morning. They related to me that they are "first come first serve." I understand that, but if they are usually booked quickly, why didn't the technician warn me prior so I could make a better judgment call about WAITING for my cat who is already sick for an appointment that would probably be booked before I was even given a chance? Thanks for making my cat wait longer to be seen. He was already suffering, and now he will continue to suffer more due to your negligence at your office. If health was your main concern, you would have encouraged me to take my cat to an emergency clinic instead of trying to pocket the potential client's money for a visit. I will never recommend nor come here again. My biggest recommendation to any person with a pet would be to go with your gut and take your pet to someone who actually gives a damn about your pet's wellbeing, but that seems far and few these days. Good luck out there. read more

After Dr Martin saved our cat's life, and the staff was amazing to us.. we didn't hesitate to refer our friends with a new puppy. We are now undergoing the toughest time with our beloved boxer, and Cross Winds Animal Clinic is helping us with so much compassion. Not only do they give Rio special attention, but they are perceptive and informed on treatment options. Our goal is to extend her life as long as she is happy and pain free... the office and vet techs along with the doctors are kind and helpful - they listen and support us while we try some natural treatments along with steroids, and they call and check up on our pets. They do their best to understand cost restraints and their fees are reasonable. I feel like I have good friends, not just trusted veterinary services. Night and day from our old vet. read more

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Just brought my cat here to be shaved and I couldn't be happier. I was super concerned with how my cat would do and I haven't brought her to a vet in years. The staff was super attentive, kind, and sweet to my cat. Unlike other vets, they encouraged me NOT to spend all the extra money to have her groomed under sedation and we're confident they could get it done with no anesthesia. They informed me my cat was totally overweight in the nicest way possible. I was honestly shocked as I just thought she was a naturally big cat. They told me she should be able to clean herself and she should never have to be groomed, she's just too overweight. They were honest and very understanding with their delivery of this information. They told me they were going to shave her a little bit at a time and give her a rest in between each shave. They told me it would be no extra cost to keep her there longer for this method. I left my cat there and they called me within 30 min to let me know she was totally done and she did just fine with them! I would highly recommend this place to anyone looking for an honest and attentive vet. You can really tell they all love animals! read more

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THEIR LACK OF CARE AND FOLLOW THROUGH LEAD TO MY DOGS DEATH On October 25 I took my Jack Russell in because she hadn't been feeling well. They examined her and everything seemed good. But went ahead and did blood work. They said they would have the results to me that evening or 1st thing in the morning. The next morning I called and they informed me that my results were in, but they were extremely busy and would call. I informed them that I was leaving town and needed to know, so I could get her medicine if needed. It took many phone calls and they didn't get with me until sometime after noon. Than on Monday they called me and told me she tested positive for Valley Fever. After a few days she was not getting any better and I took her back in on November 2. After 2 hours in the office and many tests, they came to the conclusion that she had an infection in her uterus, from not going into heat because of the Valley Fever. They said she needed surgery. I asked if she was strong enough to have surgery due to not eating much and being sick. They said yes, simple procedure (90% chance) So they did the operation around 1 :00 and called me about an hour later to tell me things went well and they removed the infection. Dr. also told me that they did have some issues with her heart rate during surgery and gave her something to bring it back to normal. Another lady called me back a little later to tell me that Zoe was recovering and that I could pick her at 5:30. I asked about her staying over night and they said yes she could but wanted to let me know that there would be no one there to take care of her. (So no one is there to watch over your pets after surgery or any other procedures from around 7 to 7). I didn't like that at all and opted to pick her up right before they closed. When I picked her up she had to be carried because she was still very out of it. I took her home put her in her bed. Went to check on her and discovered she was not breathing. This was about an Hour after picking her up. When they called the next day to check up on her I informed that she had died. I also told them that they released her too soon or gave her to much anesthesia. The Dr. got defensive and said I could have taken her to an emergency place. I was never told she needed to be prior. On Monday the Office manager called me, I expressed to her how upset and unhappy I was. That someone should have stayed with her until she was ready to go home. She said that I could have taken her to an emergency place, which was never discussed till after he death. I told the office manger that the least they could do is give me my money back. She informed that she would talk to the owners and get back with me, I have never heard from them again. I would not blame them for her untimely death if they had responded to calls and given me results in a timely manner. Her care was delayed by lack of follow through and concern. So if you love your pets I advise you to not take them to this vet, THEY DO NOT GIVE TWO SHITS ABOUT YOUR ANIMAL. read more

Do not recommend! They did not solve the problem we came in for, and then decided to discontinue our relationship as patients.

We were greeted with our names and friendly smiles, right when we walked in. Didn't feel like a first visit at all more like we had been going there for years. The tech was great with our dog and Dr. Martin was wonderful. He sat on the floor with our boy as he did his exam, which I really appreciated. Everything was thorough, and well explained. There was no pushy up sales and fees were reasonable. Office and rooms were clean and neat. We're very happy we found Cross Winds. read more

Cross Winds Animal Clinic - Veterinarians Near Me - Gilbert, Arizona

Bailee Mitchell WORST VET EVER...hurt my cat while examining her by pulling on her back legs suspecting arthritis...and exclaiming "OH YEAH" when my cat flinched in pain!!!! Showed NO compassion for my cat AT ALL!!! Tried to explain that I wanted my cat off steroids prescribed by another vet because I worked out of town and wasn't there to get her the medication every 24hrs and the steroid did not seem to be doing anything useful...she said I had options that I could bring her into the office every month and they would inject her with steroids until she developed diabetes and then that would be it and I wouldn't have to worry about giving the medication myself!!!! Tried to take x-rays and I could hear my cat crying out from the exam room I was waiting in. Could only take one xray...charged me $95 for the xray when I had it sent to my email...it looks EXACTLY like one of the 3 xrays I sent to their office from another facilities with all her records. read more

I have used a handful of vets in the area. Cross winds are the best!!!! They treat my babies like they are their babies! Just had my frenchy neutered. Everything they do is done in such a caring way. Thank you!!!! read more

Cross Winds Animal Clinic - Veterinarians Near Me - Gilbert, Arizona

I was a HUGE advocate and fan for this practice. You can find my previous 5 star review. Our two favorite vets left the practice last year and I noticed a change in the office. Recently the communication has been terrible which makes me sad. I made an appointment over a month ago for a well check and vaccine for my sweet little 5 pound boy. I was told they DO make exceptions and allow owners in the building. My dog is tiny and the last vet we saw there had a horrible, HORRIBLE bedside manner, treated my questions like I was an idiot and left him on the exam table and walked away. I immediately jumped up to grab him as he was ready to leap off the table which was very high! He would have broken legs had he leaped off. We were scheduled to see a new vet there and honestly I didn't feel comfortable handing my dog over to someone I don't know because of our last visit and myself not being there inside the building to make sure my dog was handled properly and not treated poorly. I asked if he could just get his vaccine and that I would schedule an appointment for a well check as soon as we were being allowed in the building which I was told shouldn't be a problem last week but apparently that is not allowed today? Now I completely respect covid restrictions and I'm not here to argue them but my feelings as a concerned pet owner were not even addressed. I was told there was exceptions in allowing owners in but now there isn't? I was told yes we can give him his vaccine and you can come back for the well check but now I'm being told no. Don't waste your time here as there are practices in the area that DO let you inside the building with a mask on and I'm certain there are practices with a better versed staff out there as well that will not tell you false things. Who knows?! Maybe they were maybe they weren't false. I don't know. It sure didn't feel false when she told me they DO make exceptions. It feels like a slap in the face for someone that has spent thousands of dollars there. Also the woman I spoke with, I believe it was the manager wasn't even phased about losing a patient/client. She wasn't even sorry to see us go. I have recommended so many to this practice. Big mistake on my part. Breaks my heart but very thankful there are other practices out there. read more

Disappointed! After not having been dog owners for several years, we were excited to have a new puppy and take her for her first check up. Dr. Martin and (I'm assuming she was a vet tech) were present while I was asking questions. There were two instances where I noticed the vet tech would look at the Dr. and make some kind of smirk after I asked the question. She made it very obvious and came off as being judgmental which was very unprofessional. With plenty of vet options in the area, I will take my business elsewhere. read more

Overall an okay experience. As new puppy owners we had many questions and the male vet that assisted us on our first appointment overall was super kinda and helpful. Sat on the floor and stayed late past the office closing time to answer all questions. However, overall staff interactions with the front desk and previous vet appointments after with a female vet were not pleasant. We felt like we annoyed them with our questions and service was meh. Having someone kind and friendly who acts (even if it's not true) that they love our puppy and genuinely care is important. We have since changed providers and have that experience now every time we go in! Our recommendation would be to work on bedside manners. read more

Very friendly and very thorough. I am happy to have found them and I'm glad for their care!

This vet clinic is one of the best I have found. The staff is friendly and vets don't waste the patients money. They give several options for treatment and you leave feeling better about taking care of your pets. Coming from Germany where they value pet care over money and back to the US where most vets take advantage of pet owners this place makes us feel like they have our pets interest at heart and will work with us to do what's best for our dogs. read more

I used to love this clinic. The staff was amazing and the doctors were great. My dog Buster had surgery here and we spent a ton of money on him. They treated us like royalty then. I also had a mole removed from my dog Louie. The last time I took Louie in they acted like he had the worst teeth in the world and wanted to charge $800 to clean his teeth. It was a setup from the start. The vet tech immediately started talking to Louie about his horrible teeth and basically shaming me for not getting them cleaned yearly and brushing them daily. I am not brushing my dog's teeth! I can barely get my kids to brush their teeth. He is a dog! I proceeded to get Louie's routine vaccinations and left with my huge bid for a teeth cleaning. And a feeling of being inadequate. I called Nikki's Place and got Louie in for a teeth cleaning for a fraction of the price with the old dog anesthesia and everything. There was no shaming involved, they were kind and professional. They said his teeth were fine and didn't even seem alarmed. Now, back at Crosswind we cannot get in quickly for urgent visits. Today I called and they wanted to charge $80 for a same day visit to look at Buster's eye. This at 12:00pm for a 3:00pm appointment on a Monday. It's not a weekend or 3:00am or even 5:00pm. They are way too busy for my business and way too good for my dogs with unbrushed teeth. If you like being judged and openly ridiculed via conversations between the staff and your dog this is your new veterinarian, if not, try Val Vista Animal Hospital. They are going to look at Buster's eye today and not as an emergency visit even though they have never seen him. read more

I called Cross Winds because our five year old miniature Schnauzer was sick. Almost all vets in the area were closed or only doing telemedicine. Cross Winds could get us in same day (we were new clients) and were very compassionate. Due to COVID-19 we couldn't go in and had to wait outside for the tech to come get our dog, however the level of care provided was nothing less than exceptional. Prices were extremely reasonable and less than expected. The doctor was not at all pushy with add ons and was very transparent. We plan on taking our fur kids back here for all of our future vet needs. read more

Unfortunately the service at this vet has really gone downhill. I used to bring my two pit bulls here, but every time I came was like the first time because nobody remembered me or my pets. I had to remind them of my dog's valley fever since they were too busy to brush up on my records before they came into the examination room. When my dog was sick, the vet asked me what I wanted to do - what I needed was their expert opinion! They explained my options by how much each would cost me - what I needed to know was what was best for my dog, not how much I can afford! This vet does not care about your pets or what is best for them, their care about their cost :( read more

Not recommended. They prolonged on spaying my dog and she went into heat! We left the office.

Office staff is friendly, and got us in a room at our scheduled appointment time. The Veterinarian who saw us never made us feel rushed and answered all our questions. They did not try to up sell us on things that we did not need. It was a great experience. I trust them with the healthcare of all our pets. I would recommend Cross Winds Animal Clinic to anyone looking for a Vet. read more

I cannot say enough about this facility. When our beloved Dolly needed to leave this world yesterday, we could not have been in a more loving, patient, compassionate environment. Staff was superb. Thank you so much for being all we needed you to be. read more

I found Cross Winds by chance because it's close to my home. Ive taken both my cat and dog there now and I am very pleased with the care they have received. Everyone is friendly and personable and are very obviously there because they love pets. The drs took time to explain to what was wrong, their recommended treatment plan and what other options I might have. Thank you Cross Winds! read more

In this post China virus works we are all now living in, this office was as friendly as could be! I brought my little 4mo old yorkie in for her1st bet visit. Though I never saw the Dr. Face to face, she called me when she was in the exam room with my puppy, Kali. She answered all my questions and although I know the office is a very busy, never felt rushed(ps. I had a lot of questions) THANK YOU DR. MITCHELL & STAFF read more

I love this vet. I took my rottie puppy here when he started exhibiting signs of kennel cough. They were able to get me in the same day I called for an "emergency" visit. They had me and my pup go through a private entrance just in case he was contagious (which I appreciated because I'm pretty sure my pup got sick being exposed at a different clinic the week prior) The staff was SO FRIENDLY and nice with my dog, one employee came and sat in the floor and played with my puppy while we waited for the vet. The vet did a thorough assessment and was so good with my pup. Needless to say they did an excellent job and for a reasonable price as well! I'll never take my pets anywhere else! read more

Was able to get an appointment same day somehow and loved the staff and vet. Kind, timely and patient. I have officially switched vets! I can't say enough how happy I am with the appointment! read more

Our first appointment today was great! They took a lot of time with us and were very easy to talk with. Looks like we found our new vet!

I've been going to crosswinds since 1999. I absolutely live the staff and Dr Sheryl is fabulous. I adopted a kitten and Dr Vera was fabulous as well. I've always felt my animals were in the best of hands with them because it seems they love your pets as much add you do. They understand all you care about and try to do the absolute best job for your fur babies. I've had 3 standard poodles and 2 cats and my daughter had had 6 cats throughout the years were have trusted to these wonderful loving folks. I feel like family there read more

We LOVE everyone at Crosswinds Animal Clinic. Dr. Martin and the staff are all so friendly, kind, patient, and caring. The front desk staff are always helpful. I never feel like I am bothering them when I have questions or need to make appointments and they do it all with smiles! The vet tech staff are so patient with our nervous pups, and we appreciate them taking their time with both our sketchy little girls. We're new to the area and so very happy to have found Crosswinds to take care of our fur babies! We will be clients for life. =) read more

I absolutely LOVE everything about this place!! My dog recently got diagnosed with valley fever and everyone there made me feel so optimistic about his recovery and did everything in their power to make us feel comfortable and positive. The staff is amazing and the Vets are so knowledgeable and very caring!! Everyone I know that has a pet I always refer them to this clinic and always will!! Me and my precious Magnum love it here and I wish I could give more than 5 stars!! Keep up the good work guys!! read more

This is one of the best vet offices I've ever taken my dogs to. The vet was so patient and spent a great amount of time in the room answering all of my questions. Usually my German Shepherd is so hesitant and stressed at the vet office but he even acted more at ease at this office. Definitely recommend! read more

I cannot boast enough about the high level of treatment we received for our shish-tzu today! Dr Martin was knowledgeable, kind and thorough with my dogs examination. We were impressed when he sat on the floor with Sabby to make the exam more comfortable for him. The Vet Tech Angela was also exceptional! I'm so happy that this is the new vet for our family! read more

Called two weeks in advance for 1st appointment with our 8 week old puppy. Yes!!!! Appointment set for Monday at 5:00pm. Get a call back on Monday the Vet is sick, call us back to re-schedule. OK re-scheduled for Thursday at 9:00am!!! Call at 8:00am on Thursday to verify appointment. Yes!!! But wait out side because of the Corona flu rules. No problem, show up to be told we missed the first appointment and did not book the second appointment. Told to leave. We did leave for good and want to share with anyone else thinking about using this business. The communication between staff is lacking at best. Can't imagine letting them handle our pets. read more