My dog was transferred here with a large mass on his spleen. We were treated with genuine care and…read morecompassion from the very beginning through the follow up calls after discharge. It was a very stressful situation. Dr Bauman was incredibly patient when discussing difficult possibilities, including worst case scenarios like euthanasia. Once I decided to pursue surgery Dr Bates informed me of every step and risk and made me feel much more confident in my decision. The team was respectful and patient for my many questions. They took the time to explain all of our options in ways I could understand, sometimes multiple times when my stress and emotions kept me from processing the info. I never felt rushed or dismissed. Thanks to their kindness and professionalism I felt reassured during an extremely difficult situation. I'm grateful to Dr Bates, Dr Bauman, Dr Reeves and the nursing team for taking care of my pup as well as me

Kai front desk girl is rude as…read morefuck.............................hdhdhfhfjfhdhfhdhdjdhdhhdhfhdidjhxij if fix f

Every single person was caring, attentive, and kind, despite the fact the waiting room was full…read more It's rare to find a place where the experience was completely positive, even though I was stressed and worried about my dog. Thanks to Dr. Kulkarni, technician Marin, receptionist Rob, and the other staff who were also friendly and welcoming. I left knowing what the issue was, along with antibiotics, and as I have a tremor, they administered the first syringe of meds for me on site.

Always thrilled to find a veterinary hospital that checks all the boxes:…read morePrivately owned (not a corporation!). Every staff member we interacted with was amazing. Got us in quickly. Veterinarian (Dr.Asadorian) warm and kind. Treatment recommendations exactly what I had hoped for. I worked 45 years as a licensed vet tech and I'm terribly judgmental

I was impressed overall with this facility. They took my dog right in on a gurney and took her to a…read moretreatment area. I was asked to authorize or decline CPR and an intensive care evaluation. We authorized the evaluation but not CPR. A little while later the vet came to let us know what the evaluation showed and she was so thorough and kind, explained the possible causes of seizures and potential treatment plans. They kept our pup overnight to monitor for more seizures, give her IV fluids, etc. We brought her home today. I have a medical background and I found the care was excellent, appropriate and the communication was great. I received 3 calls from the various vets on duty and each time they were informative and kind. My regular vet had already been notified within about 12 hours of admission and they called to check on us. The only hesitation of have is the cost of services. It seems very expensive. Medication that they provided when we took the pup home cost $62.38 for 30 pills. The price for 120 tabs from Chewy is $25.08. I understand the cost of intensive/ER services is exorbitant in general but $2000 for a 24 hour visit is something that many people can not afford.

Tonight we had to say goodbye to our dog Quinn while visiting out of state -- far from home, which…read moremade an already devastating situation even harder. Making the decision to let her go was the most difficult thing we've ever had to do. Dr. Emma Houlton and her entire staff were absolutely incredible. She was so knowledgeable, explaining everything to us with such kindness, sweetness, and compassion throughout the entire process. She made an unbearable day so much more bearable. I wouldn't have wanted any other vet there caring for her -- I knew she was safe and in the best hands despite the heartbreak of the situation. Dr. Houlton is the stellar, most perfect example of everything you want in a vet. She's an amazing person and an incredible doctor. If you need a vet, bring your pet to her. She is truly wonderful.

9/3/26 My little…read morebundle of joy Khloe was beginning to scratch her ears, and fusing with her dew claws. It was time to see the Doctor. Appointment 5/5 Easy on-line appointment using simple pulldown options for providing symptom indicated treatment needs. Intake 5/5 The veterinarian technician visited us in the lobby reviewing my appointment needs. We discussed diet, brand and type of food Khloe eats.,. She then brought us to the examination room where Khloe was weighed, chip scanned for temperature etc. nice recorded she left to let the doctor no she was ready. Veterinarian 5/5 Doctor Monica Bautista was seeing Khloe today. She reviewed her technician's notes ask me about her symptoms then began her examination heart, pulse, physical including her ears and dew claws. They good news is Khloe's ears were clear, and her dew claws needed a trim. Khloe was taken to the Peddi-Manicure lounge (humor) l to trim her nails. It was a great outcome. Better safe than sorry my friends-SYOY! !

I had a very expensive visit with x-rays and a valley fever test. Dr. Gonzales said she would call…read morethe next day with the results. I have been waiting for a week, and I have been calling every day yet. Dr. Gonzalez has not returned my phone calls. I would not recommend Augusta because obviously Dr. G does not care about our pets if she cannot return the phone call as promised. I am still concerned about what is wrong with my pet, but I'd rather not pay for a full set of x-rays and another valley fever test since I've already paid a pretty penny at this establishment. Maybe they should reimburse me so I can go to another vet and have the services performed again and have a vet who actually cares about my puppy.

I found Cross Winds after experiencing a lack of knowledge for treatment at another vet in the…read morevalley. My Frenchie was experiencing a corneal ulcer which Dr. Draper diagnosed, attempted non-surgical treatment, and eventually recommended a surgery as a permanent fix. She was incredibly knowledgeable on the condition and entropion my Claire was experiencing. The staff is well rounded and addressed every concern. Claire is now 3 weeks post surgery and doing great! Thank you Cross Winds for giving us a new home vet!

Yesterday 11/25/2025 my wife and I had to say goodbye to our precious Kaley. At 18 years old she…read morehad a great life and surpassed her life expectancy of 5-7 years after having health issues at a young age. All the staff at Cross Winds are so caring and friendly and were very supportive in our decision to end Kaley's suffering. Today 11/26/2025 we start a new adventure with having our almost 6 month kitten Kinsey Lu spayed and I'm sure the staff at Cross Winds will take wonderful care of her. Cannot recommend this place more.

Fixed my pup up very well...she is back to her old self. The staff is welcoming and kind. I highly…read morerecommend this vet clinic.

They have been taking care of our pugs for 7 years now. They are the best! They answer emails and…read morereturn phone calls. I never have to worry!

Dr. Schwenk truly goes above and beyond. He is a wonderful person, and I wouldn't have wanted my…read moredog Jack in anyone else's care. He is kind, thorough, and genuinely cares about his patients. Even after Jack passed, Dr. Schwenk took the time to speak with me, which meant more than I can say and brought me a great deal of comfort. I cannot recommend him highly enough and am so grateful that Jack received such exceptional care. However, I was disappointed with my experiences with Paul, the receptionist/vet tech. I find his manner to be dismissive and lacking empathy. In situations involving very ill or dying animals, a compassionate approach makes a significant difference. I hope this feedback is helpful, as I believe a more supportive bedside manner would greatly improve the client experience.

I am so very grateful for all of the staff who over the years have taken such amazing care of our…read moreFrodo. I especially want to thank Dr. Barry Schwenk for the extra hours of support over the phone in the last few weeks leading up to Frodo's passing away. His caring and loving kindness helped us through such a difficult time.

I first came to San Tan Animal Hospital when my little male Pomeranian had a problem with his eye…read more I was worried that if I delayed he might lose his vision in that eye so when our regular vet couldn't get him in, I searched Yelp and decided to call San Tan Animal Hospital. They got him in that day and over the course of 3 visits a week apart, healed his badly scratched cornea. So then when my little female Pomeranian had a problem with limping that didn't get taken care of by my original vet, I brought her to this same clinic. They found what was causing the limp and are treating her. They got me in quickly, there was not a long wait in the waiting room, which I'd experienced at the other vet and find stressful for myself and my dog, and everyone was wonderful. Yesterday my little boy was so ill, they drew blood, urine, and sent me home with pain meds for him. They quickly diagnosed that he was in a diabetic crisis (my wording, not theirs), called me since we'd left already, and they explained he neededd to go immediately to an emergency vet to get a large amount of IV fluids and insulin. Due to his advanced age - 14 - I decided after consulting with Dr. Getty that it was time to let him cross the rainbow bridge. Even as busy as they were they fit me in almost immediately. They quickly found a room for me to wait in, explained what would happen, and did everything they could to make both me and my sweet boy comfortable. Monika and Dr. Getty were so very kind, caring, and compassionate. They stayed with me with my little guy went to sleep and were careful to let me know I could sit with him until I was ready to leave. Once I was ready, they led me out a side door so I didn't have to go through the waiting room, which was very kind. I can't recommend this vet practice highly enough. I'd give them 100 stars if that was possible! Don't hesitate to take your cherished pet to this veterinary practice. My dogs have been seen by 3 vets and their tech here and everyone has been fantastic. The office staff is also wonderful and as kind and caring as the rest of the staff.

This is the BEST vet in all of the valley. I now live 45 minutes away and will always come here…read morebased on prices, availability and how extremely friendly all of my experiences have been.