Andrew diagnosed the problem remotely and if he had bet me regarding his remote conclusion, he…read morewould have won the bet. Andrew is not your typical e-bike tech if there is such a thing. We did have some communication problems. Bottom line is that he fixed a BMS problem after I had already done an extensive amount of troubleshooting and after having a paid consultation with a rather well known e-bike mechanic on YouTube who missed the problem ENTIRELY. So, especially, if you have already delved into the problem with some basic electrical/mechanical knowledge/skills and done some research, as I had done, and are still struggling to get your e-bike going, then I would recommend Andrew. Save your judgments and you will probably end up saving some money too! And end up with an e-bike that runs like a champ!

My e-bike issue: the wires are exposed, no power when I pedal straight or turn right. Andrew fixed…read moreit. Highly recommended Andrew to everyone.

Very friendly and helpful. He helped me out a tire and didn't even charge me. I like that there is…read morea scooter repair shop in the Bay Area and that can be trusted. I ride this thing everywhere..

Got my scooter serviced and Anthony was quick and very fast very knowledgeable about scooters mos…read moredef gonna be coming back in the future thank you Anthony !

I bought my Sirrus in 2010 and I'm guilty of not doing any proper maintenance since then (grimace)…read more There are a handful of bike shops in the city but traffic and parking have prevented me from doing so. I am so GLAD to have found this location by the powers of Google as it's very close to where I live and traffic/parking will never be an issue. Paige & Kevin are awesome guys, and I received great tips for keeping my bike in tip-top shape. I hopped on the bike the moment I got home and took it for a mini test ride around my driveway and I could instantly feel the difference from before. It's a brand-new bike all around!!! Super thanks to you all!

As a SSF resident and an owner of several Specialized bikes, I was stoked to find they have opened…read morean authorized service and sales shop so close by. Recently, I've had 2 separate experiences within a week a week of each other. The first one, I was selling a bike on CL. A buyer living in Colorado asked if I could ship the bike and I was reluctant to do it. I suggested he call Specialized Bay Area to see if they can handle the packing and shipping of the bike, basically taking liability to get it shipped there. The transaction worked out perfectly where the buyer dealt directly with SBA on the shipping. Buyer Venmo'd me payment and received his bike in 3 days! Kudos to SBA for offering this service! The second experience. I was gonna go for a ride on the Levo this morning. Found a broken spoke. I texted the SBA and explained my problem, gave them a copy of my registration of the Roval wheels, and they said to drop it off any time. I stopped in @ 4pm on a Friday thinking to pick it up next week. One of the managers, Yoav replaced it on the spot, trued the wheel, lubed all the nipples, installed factory tubeless tape, all within 10 minutes! Best of all, the spoke repair was covered under warranty! Actually, the best of all was the staff were friendly and personable. :-) My bike was down for only a few hours! By far, the best experience I have had with a bike shop. I hope they stick around because I want I work here when I retire. Specialized for life!

I had two bikes that needed repairs, and Doug's mobile service made everything incredibly easy…read more Doug arrived on time, diagnosed the issues, and had both bikes repaired in one visit. The work was high quality, the pricing was fair, and the convenience of having the repairs done at home was unbeatable. I highly recommend Doug to anyone needing bike repairs. Thanks again Doug! We will definitely use you for any future repairs and will not hesitate to refer you to family and friends.

Didn't use Doug's Service the first time, but kept his number for future repairs. Yesterday was the…read morefuture! Doug came out and took care of putting a new rear tire on my Eunorau Flash. He was super responsive when I reached out, on time (early, actually) when he got here, and epically knowledgeable and efficient as he worked. Doug is also generous: he offered a free tire and tube since I hadn't gotten mine yet. I ended up getting my own, but his offer showed me the kind of human he is. Doug also offered lots of advice about brakes, tires, and all things ebike related. He knows his stuff. Before he came out, I talked to a colleague of his. A competitor, if you look at it that way. Adam in Alameda said Doug is awesome. He is right. Doug is awesome. Thanks, Doug - I'll be reaching out for those new brakes soon!

He did a great job in fixing my loose crankset. And he…read morecleaned my roadbike and looked like Brand new!!! Higly recommended!!! Thanks Tom

This review is long overdue. I want to thank Tom for working on my kid's bike. I reached out to him…read moreto ask if he can work on the bike. Mind you, this is not an expensive bike. It's not a Cannondale, Specialized, or Trek. Our bike is a Huffy.. yes, a Huffy. It's my kid's first bike and it's special to him. Tom was great. He answered quickly to my query and after a few questions back and forth, we agreed to have the work done. I went to his place to drop off the bike. He told me that he doesn't discriminate when it comes to bicycles. He works from his garage and he showed me the types that he works on.. from our Huffy to some high end custom ones that I don't even know. A quick chat of his previous career and his transition to his current hobby tells you of his passion for bicycles and more importantly, bicyclists. He charged me basically for labor and it was more than fair. The part didn't cost that much so it was a no brainer over a new bike. All in all, he's a great guy who works on bikes, no matter what type. His fees beats shops and overall a great experience. My boy now rides his bike all the time.. just in time for summer. Thank you!

Quite literally "Cycle to You"! Day cruised by yesterday on his electric bike. As a Mobile Bike…read moreRepair service had everything on-hand to fix my intertube and tune up my beach cruiser. Service requested was fast turnaround. It was affordable and the level of service was fantastic. I appreciate the good correspondence we had leading up to the appointment, during and after. He explained to me what he did and what to expect I found Day on Yelp so I wanted to be sure I left him a Great Review. 5 stars If you are in need of a Mobile Bike service, please consider Day!

My bike is always in good hands with Day. It comes back fully restored and riding like new again…read more The quality of service and care he provides is hella reassuring so I don't have to worry about anything. Great communication, attentiveness, and expertise. Highly recommend.

I had a flat tire and came here to get it repaired. The shop was clean, the owner was friendly and…read morewelcoming, and they fixed my tire right away. It was such a huge help! The pricing was also very clear and straightforward. I felt like I could really trust this place. Highly recommend!

Ulysses showed up on time and did a great job. I was very thankful that he came prepared with tire…read moreand tube needed for my Rad Wagon (which us really hard to get) and was able to get me up and running quickly.

The new thing with bike shops now is if you don't buy it from them , they will not service , you!…read moreNOT ALIEN BIKE'S!! They welcome you with open arms and then fix yer Goddamn bike quick!! I live 35miles away from this shop but I would rather go there , and know it's fixed than fuck around with idiots!!

i regret buying vsett scooters…read more 1yr into ownership, i see the cheap chinese design flaws. vsett+11 horn already stops working vsett+9 inner tube goes flat and has a hole atleast 2-3 times a year the cheap gimmicks about a 1yr warranty is bogus. they gave me a useless part that isnt even compatible customer service is only friendly when you make a purchase here. after that, they give you a vibe like they want nothing to do with you