I spent like 20 minutes looking for support pegs for bookshelves at Walmart, with no luck. And I…read morenever saw a person who could help me. So when I was done, I called Aselson's Hardware in town. Which is a big thing, I usually never call places, I like to browse(usually I'm not in a hurray). But I had a migraine and didn't want to walk around looking for an item again. A young man answered the phone, super nice, I didn't know how to properly word my item, as I didn't have the name "support peg" yet. But the guy said "we have a wide array of pegs and shelving support, stop in and will help." Which is exactly what happened! Wish I had gotten the kids name. A young man with glasses helped me find the items, helped me narrow down what I needed/size/amount and other things I didn't think of. I'm super glad I didn't have to wait for an online order. I did have to pay a bit more than online/Amazon/Walmart. But I got better service, no doubt I'd have bout the same thing three times at Walmart because it was the wrong size if not for the great guy helping me! I've also had the best service at the paint bar, be it the conversation while they mix and help choosing. And they helped me make a decision on what kind I needed, since I didn't realize there's a difference between the paints. I just grabbed. Shop small Stoughton!

Great customer service and always seem to have what I need at a fair price and store is always cleanread more

Great Customer Service, Including advice re painting or deck staining. Rick and Cheryl are long…read moreterm employees who Will give you help with the products needed to stain your deck. I had thought about going to Home Depot last week for these needs, but so glad I ran into Ace, got questions answered, purchased Cabot Deck Stain, brushes, etc. A+

i like shopping local and mom and pop shops. Went in to buy screws. after being ignored for 2+…read moreminutes while the clerk talked to his buddy, about not wanting to drive too far after havi a few beers, I was offered assistance. The prices were more than double what I would pay at Lowes. Clerk and an additional clerk sitting nearby started laughing at me and said that it was impossible for that difference ofa price. When i got reception on my phone I went back in to show thier local competition price they again berated me and said I wouldn't get their kind of service at a Lowes. They were correct. i got better service and price at Lowes

Unfortunately just moved here from another town where the hardware store personnel were super…read morehelpful and knowledgeable. Here no one makes much of an effort to help you, product knowledge is limited and pricing is high. Ironic they are branded True Value... should be rebranded as True Convenience (limited value)

I am writing this review for my son who rented a small excavator from New Glarus Hardware - well…read morenot really. He was arranging for soil testing at a home he had an accepted offer on. He had to arrange for a State of Wisconsin and a County employee both to be there to witness the results. In addition he had two architects from north of Milwaukee to create plans for a septic system. These soil tests and septic were contingencies in his offer and the ground was close to freezing which made this the only chance to complete this. He arrived the morning of the rental to find two clueless employees who clearly did not even know he had made arrangements two weeks prior for the rental (and called to change the date due to the weather), the excavator buried in snow from the week before and they didnt even plug it is so of course no chance of getting it started. Basically the employees told him there was nothing they could do. I just wanted you to know that not only did he not get the house, had to rescind the offer, two employees of the State and Country wasted their time and he had to pay the two architects for their time. I WOULD NOT SET FOOT IN THIS PLACE IF IT WAS THE LAST HARDWARE STORE IN WISCONSIN. Unbelievable. Thanks for taking away my son's opportunity and treating the situation like it was no big deal. Well it was!

Deegans is my go to store for all my hardware and home needs. The staff is very friendly,…read moreknowledgeable and friendly. They have also generously donated to causes I have collected money for over the years. They truly have your best interests in mind and are a great asset to the community. I would definitely recommend Deegans to anyone. Very impressive for a smaller store.

I just purchased a grill and patio set. It's a holiday weekend Labor Day. I asked if they could…read moredeliver. I had it sitting on my patio within the hour. Even showed me how to hook up the gas for the grill. Friendly knowledgeable, and caring store, attendance and owner. However, I forgot to get my share pins. The last time I went in was a few years ago to get a bag of sheer pins. Very knowledgeable pointed me in the right direction and walked with me to make sure I got the right bolts and not the harden bolts. Good to have our hometown hardware store - Deegans! Katie W.

This was actually an Ace Hardware…read more I rented their mini tiller today, as I have done for the last 30+ years. Usually I was supplied with the two cycle gas and a can to fill it up. This year I was told to return it full of fuel. Bearing in mind this is a 2 cycle engine and takes an oil gas mixture. I returned it 30 minutes later without fueling. The charge was going to be $10 for the quart of fuel I used. We debated and I paid $5 for the fuel. Don't know why they had to be so expensive and so hard to deal with. A reasonable charge would have been ok. $10 is not a reasonable charge.

Richard knows his stuff and has helped me out many times…read more Nice clean store and friendly folk.

friendly service, very helpful in finding what you need. Handy location in this small town!read more

From the owner: Hours of Operation: Monday-- Saturday: 8AM-6PM…read moreSunday: 8AM-5PM

Do not try to return a faulty item to this place. I did and was called a lier in many ways through…read morethe whole transaction. Now I was able to return the $8 item. How ever found out I was dealing with the owner himself, who was telling me he never heard of it not working, He didn't believe me, then flat out that I was a lier

Ahh, Lloyd's Trrue Value, for when you don't want to deal with the traffic or people of driving up…read morefurther through more traffic to more superior stores like Blain's Farm and Fleet, or a Home Depot. They have a very small selection of some key essential items, and some random odds and ends that you wouldn't expect them to. If you're on this side of town, and you're not wanting to put in a few extra miles, they're the only store of its kind in this particular corner of town. Bowever, they are well aware of that, and the price they charge for their merchandise is well above what it should be. And I get it, they're not a huge chain, they're a small little no name store, so they're just taking out the loss it costs businesses to even get up and running out on the customers because they expect them to pay it vs wasting their own time driving up town, I'm traffic, with our awfully slow speed limits, and our slow, unpredictable lights, so a lot of them will just eat their wallet, cut the loss, get what they need and try not to dwell on it too much. $12 for a 2 set of grilling skewers? And we needed three, so that's two, $34, plus tax, for essentially a pokey coathanger. Woof. Employee didn't know if they had them or where they might be, but otherwise she was very, very sweet. She seems to know my stepdad very well from him coming in there frequently to get random doodazzles and whatsits, and she's very nice to him, which means a lot to me, unfortunately it just doesn't pull enough sway to bring them higher up on the ratings. Nothing you can't get here you can't get anywhere else, and they're proud of their merchandise, as reflected on the price sticker. I will say, that it looks like they might have some weird candy it check out that I don't know if I've ever seen before in convenience stores, and that always piqued my curiosity a little bit, but I didn't come in with a wallet, so I didn't try any. Also not really something one should really be judging this type of establishment on. Whoopsie! Hehe. Just a little note that I didn't explore the time store, some of it might be rare, astounding, and reasonably priced, but I kind of doubt it. I think they're just banking on a convenient location and people paying more to get in and out, like people paying more at a Walgreens than somewhere else.

Lloyd's True Value on Court St here in Janesville....review…read more.. Bought a Pit Boss.... already assembled... it is dented on the bottom and all the screws are over tightened and chewed up... doesn't work when plugged in. Spent an hour on the phone with Pit Boss and they are sending a new controller. My husband calls True Value to discuss the condition of the grill. Manager offers to replace it but not assemble it... mind you this grill is around 220lbs... great service is making it right.... not meeting the lowest expectations.. by the way we weren't hung up but we heard what you said..... now won't take our calls..(5).and hung up on us when we called back.. smh