explain the problem and offered more than the dealer and for less money needed an extra time and…read morecalled me when completed

Tyler in small engine repair provides great service. He takes time to explain the work that work…read moreexcellent value.

I wanted to get my break pads swapped. Unusually do this myself but wanted to see what it would…read morecost to get them done. I was told a few things that angered me. 1st they couldn't give me a price estimate... really? All the break jobs you do you cant give me an idea at all... but worse is that they will not do just break pads. It would need to be pads and rotors... really? The rotors are fine you shouldn't be replacing both everything your pads are low. Trying to scam people out of money any witch way possible. I hope everyone finds a better place to go!

Nice Farm and Fleet with good staff and seasonal choices. Convenient location not far off the…read morehighway. Good prices on seeds, soil, and animal traps.

Took my truck into there for tire rotation and they gouged and scratched my rims, even after i…read moreasked him to please be careful with them. They wouldn't admit to the damage and i didn't take a video on the rims before they did the rotation and have no proof. If you have nice rims, take a video before you get any service at fleet farm. I spent $1800 on my rims and fleet farm put the first gouge in the outer rim during the install of my tires. Rims were brand new and they admitted to the damage, and now after the 3rd rotation i have gouges inside my rim And won't admit to it. Not fare.

We ordered chicks from them the past 2 years. The chicks are too young, they don't have their eyes…read moreopen yet. They end up dying within 2 days of getting them. I'll never order from Fleet Farm again, they don't know what they are doing when it comes to chicks. I'm going back to Farm & Fleet, this has never happened when I ordered from them (8 years with Farm & Fleet). One of my to-go boxes is filled with dead chicks, I'd post the pic but I'm sure it would be flagged and removed.

I'm just gonna rave about the cashier. Her light was off and she kept accepting people to come…read morethrough. She was so polite so kind I wish I would've caught her name because I wanna give her the biggest shout out ever. What a pleasant and wonderful human being. The store is clean. It seems to be well stocked. They had a few goodies sweets up at the front as I was walking to the checkout that I had to add to my car and I just popped in to grab some dog food overall fantastic visit.

Horrible service Went to get an alignment and tied rods…read morewere left loose, now I can't drive it until i buy everything new thanks to such careless workers and I definitely do not want to take back since they might even charge more for something that's they're fault. DO NOT RECOMEND GETTING ANY VEHICLE SERVICES THERE

02/02/2025 - This review is for the Service Center and the staff that worked on this weekend;…read moreinteraction with the main store staff will be included: My wife and I made an appointment to have an oil change and tire rotation. Immediately we were greeted by a female service tech. Another tech joined her, and we were helped quickly. We exchanged information on the appointment and service to be done and it was refreshing to see their service was also personable, lending a confidence that we were in good hands. We proceeded into the store to do some shopping. We needed something from hardware, but because of the new remodel of the store, we weren't familiar with the layout. Immediately, a service tech (from the service center) was passing through the store and asked if he could help us. We told him what we were looking for and he took us to the hardware area. The was a couple floor employees there chit chatting, we had to wait for them to finish before they turn their attention to the service tech and us. Ugh. So after we got dropped off by the follow employee to look for what we needed, we proceed to automotive for wipers, we looked up the wipers but couldn't find where they were on the floor. Two automotive employees never asked if they could help us, I had to inquire, and the guy was very short, he pointed in the direction with his chin. The wipers were not in the automotive dept. Where the sign was located. I shop here once in a while and this is the typical service I can expect, but most are friendly and helpful. I just wish they would acknowledge you and help direct you where to go or even find it with you. After checking out we returned to the service center, and it's like a different country. They see you and don't waste any time getting you taken care of and on your way. Is safe to say, when it comes to customer service, the service center team is carrying this store. We will definitely be back.

I would never work with this tire service department again after this experience. The level of…read morecustomer service, communication, transparency, and professionalism was extremely disappointing from beginning to end. One of my biggest concerns is the information provided by staff to an outside company, Cooper Tires. I was told that staff member Pat provided information to Cooper Tires that was false or inaccurate regarding my situation. Providing incorrect information to an outside company is extremely concerning and raises serious questions about the accuracy and integrity of the communication coming from this service department. I was also extremely disappointed by the way the pricing was handled. The Service Manager, Mike, provided me with a price in written communication, and I relied on that written quote when making my decision. However, Assistant Manager Bryan later refused to honor the price that had been communicated to me in writing. Instead, the details and price were changed after the quote had already been provided to me as the customer. That is not an acceptable way to conduct business. When a service department provides a customer with a written price, the customer should reasonably expect that price to be honored. Changing the terms afterward creates a serious lack of trust and makes it impossible for the customer to have confidence in what the staff tells them. Another major issue was the tire warranty. The department did not provide me with the original warranty documentation or clearly explain the warranty terms and specifications at the time I needed that information. When I questioned the warranty, I was essentially told that I was "just supposed to know" what the specifications and requirements of the tire warranty were. That response was incredibly frustrating and completely unreasonable. Customers should not be expected to somehow know the detailed terms, conditions, limitations, and specifications of a manufacturer's warranty without being provided the applicable documentation or having it properly explained to them. The way I was spoken to throughout this process was also extremely concerning. I was treated in an unbelievably condescending manner and repeatedly felt that I was being talked down to rather than treated as a paying customer deserving of basic courtesy and respect. What made the situation even more frustrating was the apparent difference in how I was treated compared with my father. The staff's tone and demeanor toward me, a female customer, were noticeably different from the way they communicated with my father. When my father was involved in the conversation, the condescending behavior that I experienced was not directed toward him in the same manner. I should not have to bring a man with me to receive respectful, professional, and straightforward customer service. Regardless of whether a customer is male or female, every customer should be treated with the same level of respect, patience, and professionalism. Being spoken to as though I was incapable of understanding the situation, while my father was treated differently, was both insulting and unacceptable. What makes this entire experience particularly frustrating is that these issues involve multiple failures: inaccurate information allegedly being communicated to an outside company, a written price that was later not honored, warranty information that was not properly provided, and communication that was unnecessarily condescending and disrespectful. I expect a service department to provide accurate information, honor written quotes, provide customers with applicable warranty documentation, clearly explain important warranty requirements, and treat every customer with professionalism and respect. None of those expectations should be unreasonable. Overall, this was an unacceptable customer service experience. The lack of consistency, accountability, transparency, and basic respect left me with no confidence in this tire service department. Based on this experience, I would not return to this department for future tire services, and I would not recommend it to others. Customers deserve better than being given conflicting information, having written prices changed after the fact, being expected to "just know" warranty requirements, and being talked down to when they ask legitimate questions

Came in with my well behaved pup and was given a treat for him. Clean store and nice staff. Can…read morefind pretty much anything here .

I love Farm & Fleet for the wide variety of things I need for around my house or for my pets, and…read morealways at a price cheaper than other places I shop. I especially love coming around the holidays for the cute holiday decor and Toyland is always a hit for the kids Christmas List. The large bags of nuts, popcorn and candy are hard to pass up and especially around the holidays with the unique Advent calendars and candies you used to only find at Grandma's house. The Drive-thru is super convenient and I've taken advantage of the online ordering/ drive thru enough times to say that every single pickup is friendly and efficient. No more having to lug big bags of things or large items through the store when they will load it in your car for you! I'm happy Farm & Fleet is so close to my work and close enough to home that I can shop here frequently to take advantage of the low prices on things I need (and those things I don't really need too!).

I love the selection of women's clothing at this Farm & Fleet and the staff is always friendly and…read morehelpful! I also like their women's shoe selection! I got these adorable rain boots from there, I love the pattern and they keep my feet dry!

The beautiful lady Karen in the tire and service center is an absolute gem. Our battery went out…read morewhile we were away from home & she made sure to get us in right before close and reassure us it was going to get done right. Thank you Karen!

Well stocked, great selections for all family members. Customer service, try on areas, etc..read more

AUTOMOTIVE DEPT on a Late Saturday afternoon…read more Again great service and help last minute with F150 cross bar and oil plate that came loose. Stopped by unannounced and the men helped out immediately as I have done a lot of work with this group in the past. Professional, knowledgable and polite. Big thanks! Excellent customer service!