If you're looking for a specific item that HD doesn't carry, the friendly workers at Ace will help…read moreyou find it. Very helpful customer service and if the one employee doesn't know he calls another employee that knows. I had a plumbing issue and there were 3 employees figuring out how to get my issue fixed. Thank you guys for making working on my house so much easier.

Ace Hardware rentals and store have helped me so much after my husband's death. Within months I was…read moretasked with replacing the bathroom faucet, managing an overgrowth of mold in my attic and digging trenches for french drains along my house. I had so much help and guidance from the guys both in store and at the rental service that I was able to tackle these problems well-educated and equipped. Thank you for your patience!

The BEST hardware store around. Don't shop big box. The staff is so friendly and knowledgeable and…read morewilling to help. Love the small town feel and the smiles when you walk in the door. A must stop if you need hardware or home items!

Main Building has the nicest people. They are knowledgeable, informative and helpful…read more They have such a large selection of so many things. I have shopped there since 1970. Rogue River is a small town and I am so happy I grew up here. I live in Grants Pass now and will take the short drive just to shop here.

Made an order today for 15 feet of 4 ought electrical wire. Had someone pick it up 3 hours after…read morethe order was made. Wire was still not cut for order to be picked up. Note: I live an hour and a half away.

Don't answer the phone. They talk down to most people. Are absolutely no help if they are even…read moreremotely busy. Very disappointed in them. Used to be a good place but not so much anymore.

They "special ordered" what I consider a large quantity of landscape materials, then delivered to…read moremy home in two loads due to the weight. The delivery guy sweat right along with me, getting dirty to unload while actually enjoying the hard work. They had a competitive price and THEN deducted for a retired military discount. The delivery was ahead of schedule to support an operational commitment for me as well. They just could not have done any better in this transaction. I'll be back (almost daily). We are minutes from the "orange" big box hardware store, but they are a distant second choice as I choose to shop locally. Thank you Ashland General Hardware team!

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

Super well stocked hardware and lumber store. Great staff that helped me sort out an issue with…read morestain versus top coat. Exceeded my expectations for a small town like gold beach.

When considering on doing it yourself projects, be very careful…read more Should you consider composite decking boards, again be very cautious on what you look at, ie-samples versus the actual strips. They will not "look ''Showroom condition. We bought composite TREX decking from one of the top deck makers, never again. It was delivered warped, dirty and faded. We purchased from a well established Lumber Company - Gold Beach Lumber never again. To them Business, warranties and product availability is important. Customer service nowadays is a thing of the past. It is very seldom given that to the costumers. Another lesson well learned $

This is a small hardware store in a small town. You won't find everything that you'd find in the…read morebig stores, but you'll find a lot!! The staff is great and very friendly! Great value on everything there.

Awesome place!!! Casey is on it and they have everything needed. Love etna Hardware Sporting…read moreGoods

if you get it once from them do not expect them to have it again in just a few days. I have…read morestarted a few projects now buying the supplies needed then go back to complete the project and they no longer stock the stuff.. And they also dont understand most of the products they sell are part of a larger system

For their location in harbor OR. Employees here are generally helpful. Store is clean and pretty…read morewell stocked. They helped me get some roof geocel 4500 for my project easy in and out. Last time i was here i got ignored but no biggie i knew what i was looking for and they were busy. Good job with them being open during the rona (COVID-19)

I was new in town having just bought a house here and the people running this store were so very…read morehelpful. They didn't always have what I needed but neither did the hardware store where I came from. I have been treated so properly and I thank these folks.

Best customer service ever! When I need something, but don't even know what it is called, they…read morefigure it out for me. I appreciate all of the help!

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!

Amazing company been around for years! I really want to go back. They have everything.read more

The staff is all knowledgeable and they stock just about anything you'd ever need. Needed some 3.5…read moreinch wood screws he recommended the ones with a torx head to avoid stripping it on the way through and he threw in a bit for my drill to seal the deal. Great prices and great service I've been back several times now for all my home improvement projects.