I had a leak in a pipe that carries water to the detached garage. Thinking that all pipes could be…read morefixed like PVC (with PVC cement and couplings) the initial fix ended in absolute disaster. The black piping that I had was poly-something-or-another, and I realized that I didn't, in fact, know what I was doing...at all. So, when I walked into ACE, I essentially held up the bit of black piping that I had removed and was like, "How do I fix this?" Not only was I pointed in the right direction to find the correct replacement piping, but a phenomenal employee also helped me find the correct items for the repair and walked me through the steps to fix it. Alright, round two -- I repaired the pipe just as instructed and I still found myself with a light dribble of water coming out, no matter how tight I got the clamps. I walked into ACE a second time with a picture of the repair work on my phone. I asked the same employee, "Did I do this right?" and shared that it was still dripping. He gave me a patch to wrap around the coupling inserts, further instructions, some words of encouragement, and I was on my way again. Round three. I took it all apart and added that patch and BAM, worked like a charm. In my son's own words, "Wow, I didn't realize this would be an all-day project." Me neither, bud, haha. But I am SO beyond grateful for the friendly and helpful staff at ACE. Couldn't have done it without you guys!

If you're looking for a specific item that HD doesn't carry, the friendly workers at Ace will help…read moreyou find it. Very helpful customer service and if the one employee doesn't know he calls another employee that knows. I had a plumbing issue and there were 3 employees figuring out how to get my issue fixed. Thank you guys for making working on my house so much easier.

The BEST hardware store around. Don't shop big box. The staff is so friendly and knowledgeable and…read morewilling to help. Love the small town feel and the smiles when you walk in the door. A must stop if you need hardware or home items!

Main Building has the nicest people. They are knowledgeable, informative and helpful…read more They have such a large selection of so many things. I have shopped there since 1970. Rogue River is a small town and I am so happy I grew up here. I live in Grants Pass now and will take the short drive just to shop here.

Made an order today for 15 feet of 4 ought electrical wire. Had someone pick it up 3 hours after…read morethe order was made. Wire was still not cut for order to be picked up. Note: I live an hour and a half away.

Don't answer the phone. They talk down to most people. Are absolutely no help if they are even…read moreremotely busy. Very disappointed in them. Used to be a good place but not so much anymore.

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

I won't be back. It was obvious that I was looking for an item (closet hooks) but no one asked if…read moreI needed help. I had to ask one of your employees three times to find an item. Twice he pointed me in the wrong direction and finally I had to ask him to show me where the item was. He seemed annoyed That I was interrupting him. Bad customer service. Bad attitude. I will shop elsewhere.

Everyone has been so helpful during the numerous time I have shopped here. However this last time…read morewas exceptional. I needed paint. It was a unique custom color for which we didn't have the numbers. Deanna mixed some up and we sampled next to the original color. (too much texture in my sample for an accurate color match). It was close but not exact. She added some additional color to make it darker and still just close. Anyway she knows what she's doing and continued adding other colors to the mix until she got the exact match. Yesterday I touched up my newly built walls that were scratched during construction. Today, now dry ..... perfect I can see absolutely zero difference between the original color and what she mixed. Awesome job and as always great service. Thank you !

Super well stocked hardware and lumber store. Great staff that helped me sort out an issue with…read morestain versus top coat. Exceeded my expectations for a small town like gold beach.

This is a small hardware store in a small town. You won't find everything that you'd find in the…read morebig stores, but you'll find a lot!! The staff is great and very friendly! Great value on everything there.

Awesome place!!! Casey is on it and they have everything needed. Love etna Hardware Sporting…read moreGoods

For their location in harbor OR. Employees here are generally helpful. Store is clean and pretty…read morewell stocked. They helped me get some roof geocel 4500 for my project easy in and out. Last time i was here i got ignored but no biggie i knew what i was looking for and they were busy. Good job with them being open during the rona (COVID-19)

if you get it once from them do not expect them to have it again in just a few days. I have…read morestarted a few projects now buying the supplies needed then go back to complete the project and they no longer stock the stuff.. And they also dont understand most of the products they sell are part of a larger system

It's an awesome little family hardware store in CJ. They're always very friendly and helpful, when…read moreI needed help with my daughter's science project, when I need little parts for irrigation, they seem to always be able to help out when the other local hardware store can't or is generally too busy to be available. I always try to go here first anytime I can

I was new in town having just bought a house here and the people running this store were so very…read morehelpful. They didn't always have what I needed but neither did the hardware store where I came from. I have been treated so properly and I thank these folks.

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!

Amazing company been around for years! I really want to go back. They have everything.read more

The staff is all knowledgeable and they stock just about anything you'd ever need. Needed some 3.5…read moreinch wood screws he recommended the ones with a torx head to avoid stripping it on the way through and he threw in a bit for my drill to seal the deal. Great prices and great service I've been back several times now for all my home improvement projects.