They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

Al arrived little early and gave me heads up when he was on his way. He was very down to earth…read moreperson. He explained everything and answered all my questions. He inspected and cleaned our chimney for first use and there was not a single dust left when he was done. They were very responsive when I messaged them on Yelp and when I called. Chose them because they are not just a great family-owned business but do a professional and clean job. They will have my business when I need anything done with our chimney. Thank you again!

The entire team at Detroit city sweep Is awesome. From…read moreupdating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work.

Chimney cap blew off due to a storm in March. Detroit Chimney Sweep was original installer back in…read more2018 and they came out to re-install in May. Due to weather and some logistic issue, we needed to reschedule twice. The tech came out on Saturday and completed the job. The original cap was reused.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

Awesome! This guy cleans our chimney every year. Brian's inexpensive, quick, clean,and I love the…read morefact that he makes me want to hum Mary Poppins songs. Chim chiminey Chim chiminey Chim chim cher-ee! A sweep is as lucky As lucky can be Chim chiminey Chim chiminey Chim chim cher-oo! Good luck will rub off when I shake 'ands with you Or blow me a kiss And that's lucky too Now as the ladder of life 'As been strung You may think a sweep's On the bottommost rung Though I spends me time In the ashes and soot In this 'ole wide world There's no 'appier bloke Up where the smoke is All billered and curled 'Tween pavement and stars Is the chimney sweep world When the's 'ardly no day Nor 'ardly no night There's things 'alf in shadow And 'alf way in light On the roof tops of London Coo, what a sight! I choose me bristles with pride Yes, I do A broom for the shaft And a broom for the flume Though I'm covered with soot From me 'ead to me toes A sweep knows 'e's welcome Wherever 'e goes Chim chiminey Chim chiminey Chim chim cher-ee! When you're with a sweep You're in glad company No where is there A more 'appier crew Than them wot sings "Chim chim cher-ee Chim cher-oo!" On the chim chiminey Chim chim cher-ee Chim cher-oo!

Brian noticed my chimney cap was off and the liner had unravelled and was hanging out which can be…read moredangerous. He came out and replaced the liner and cap. He was prompt and able to complete the job in a timely manner. All is well in Plymouth! Thanks!

Professional, friendly and quick service! They were able to get us in and the service completed…read morefaster than we imagined.

Moe did an amazing job on the chimney cleaning, crown repair and flue installation. He even fixed…read moresome of the masonry free of charge. Friendly, professional and efficient. The work got done amazingly fast, was of high quality, and he even gave me some tips related to my home that was much appreciated. Zack also did a great job with the initial inspection and quote. He was on time, efficient and friendly as well. I'll definitely use them moving forward for anything related to my chimney.

I always call Chimney Cricket to inspect my old-fashioned cast iron wood burning stove and exhaust…read moreflue/chimney before I start lighting fires when the cold weather comes. The service technicians are polite, efficient, on time, and clean up well after completing service. Today's inspection by Jeramie was no exception; he did a great job. Now I feel safe lighting my fires and getting cozy. It's been my experience that they give those who have used their services previously a free inspection if you want to know if you need another cleaning yet. I believe they provide good quality service and good value.

Highly recommend Chimney Cricket. We had them install a large cap over our chimney to prevent…read moreanimals from coming in seven years ago, and I recently noticed it had shifted. Jeremy and Will came out within two days and reaffixed it to the top of the chimney. Honored their lifetime warranty, which is refreshing.

Wow, called number provided was leaving a message when person answered. Asked where I was calling…read morefrom. Informed Detroit. Now they are semi retired... because I'm calling from Detroit? Smells funny. Im sure a more able service person would be glad to earn my business.

Very rude from the beginning! I came to my door without a…read moremask. My dogs were barking at my heals. I asked the male to back up he didn't move. I shouted twice to back up. Then he walked away. I stepped outside and closed my dogs inside. The man was getting in his truck. I stood on my porch and asked him if he was leaving? He said he was. I explained to him that I had no mask and needed room to step out. Advised him there was a pandemic going on and needed the distance. He said that he misunderstood. I advised him my wife was getting over cancer and that I still needed to maintain a safe environment for her. At that point advised him that I would put the dogs away and he would have access directly to the fireplace through our front door. When the work was over I took a look up the flue of the chimney. As you can see in the pictures that the flu liner past the damper is still filled with loose objects hanging off of the inside. When I approached the man about it he became irritated and hostile. I advised him that I would be giving him a terrible review. At that point he called me out of my name calling me a dick, fat bitch, and the terrible word CUNT. At that point I told him that he was a dick and that I would be stopping payment on the check. He kept cursing me out of my name to the point that I told him to get off my property. Please never ever let this company into your home they will rip you off

The company was on time and very professional. Will assessed our problem with the fireplace and…read morewas able to offer a solution. He explained why we were having soot back up into the house as well as how the gas logs should be set up. This was the second company I had out to assess and provide the necessary upkeep and or repair. Will's company was by far more informative and complete with his service. I have him on my calendar for a yearly cleaning and check! Christine

We hired Art of Stone to inspect the fireplace and chimney in our new home. The gas fireplace had…read morenot been used in ~2 years, and we weren't sure the condition. Will and his crew were prompt, clean and courteous. Will showed me where our existing chimney was basically falling apart (yay old homes!), and explained how he could rebuild it using reclaimed brick that would match the original. He was very thorough in tracing the gas lines through the property to ensure there were no leaks anywhere, and getting gas restored to the fireplace. He also showed me where there were cracks on the fireplace refectory panels, and sealed them to prevent damage. His crew even vacuumed the gas logs so we weren't burning off dust when we lit the fire. Very highly recommend. We hope to use them in the spring to rebuild our chimney.

I am very pleased with Bongero Construction for the major renovations that were done on my home in…read moreLivonia. Dave Bongero was a pleasure to work with, he was honest and respectful of my wants and needs of the project when he quoted it. My job was not for the average company, it was truly a job for a construction crew that was ready to handle any surprises if need be. I had several construction companies come out to give me a quote, and some were so ridiculous that I believe that they just weren't up for the job... I have a unique older home, and I knew I needed a knowledgeable and experienced crew that would not freak out if something went wrong, and overcharge me if it did. Gary Bongero's penitence and skill got us through some crazy unfortunate problems that happen sometimes. These unexpected issues scared the heck out of me and being a woman you can only imagine my emotions flaring LOL. Gary's calming words and solutions made me trust his ideas and conclusions to handle the problem. This long-time family-owned company takes so much pride in their work, from their professionalism, common sense, and true understanding of what you need, and what they do is truly uncommon these days. I know that Bongero's can do any job, and the BEST part is you can trust them... I LOVE family-owned companies, and especially this one - Not only the crew but the exceptional young lady named Alexa who handles all the business details at the office

Bongero Construction built a two-story addition onto the back of the house. This was the first…read moretime we contracted for a project of this magnitude and needed some help with the process from designing through to the final inspection and walkthrough. They did a fantastic job and we couldn't be happier. Everyone we worked with, both direct Bongero employees as well subcontractors the business has developed relationships with, was knowledgeable, friendly, and professional. Someone was always available to answer any questions and make suggestions if needed. We will definitely be using them again in the future.