Dealing with an accident is never a pleasant experience, but EV Central made the entire process much easier for me. I'm new to SF and wasn't familiar with local body shops, so I started by searching on Google and reading reviews on both Google and Yelp. EV Central had fewer reviews than some of the other shops in the area, but the reviews they did have were excellent, and the before-and-after photos of their repair work gave me confidence. The name "EV Central" also stood out to me since I drive an EV and wanted a shop that understood EVs. When I called, I was connected with Randy, who was just as friendly and helpful over the phone as he was in person. He walked me through the entire process step-by-step, including the inspection, insurance supplement, parts ordering, repair timeline, and when I could expect my car to be ready. Everything happened exactly as he explained. What I really appreciated was that they didn't just look at the bumper and visible accident damage. They inspected other areas of the car as well to make sure there weren't any additional issues. They ended up finding accident-related damage that another shop could have easily missed, and they were able to get everything repaired properly and covered. Johnson and the office manager also kept me updated and informed throughout the process via text, which made the experience much less stressful. PLUS, they helped cover some of the deductible, which was a huge added bonus. When it was time to pick up the car, it was fully repaired, fully detailed, and they had even applied ceramic coating to the paint, which is not something most body shops would normally do. This level of service is rare in the body shop industry and is exactly what makes EV Central stand out. EV Central really takes care of their customers and does excellent work. I highly recommend them, especially if you have an EV. read more

EV Central - After (my hood emblem and license plate was also installed before picking up). - Auto Repair Near Me - San Francisco, California

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Brought my Model Y to EV Central for an end-of-warranty inspection, and I'm so glad I did - it genuinely saved me thousands of dollars. I had been dealing with a clicking/knocking noise when turning or on an incline for a while, but Tesla had repeatedly failed to replicate it and wouldn't take action. Randy and his team not only replicated the noise under two different conditions, but documented torn lateral link and compliance arm bushings on both sides with clear photos. That documentation made all the difference. I was able to bring it back to Tesla and get the front lower lateral links, compliance arms, and an alignment covered under warranty - something I hadn't been able to accomplish on my own. Randy was super responsive from the start, laid out my options clearly, and the shop itself was clean and professional. And for SF, the labor rates are very fair - a pleasant surprise in a city where everything costs a premium. If you have a Tesla (or any EV), this is the place to go. Highly recommend. read more

EV Central - Auto Repair Near Me - San Francisco, California

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Best Tesla repair shop in San Francisco. Brought my Model Y in after a collision and EV Central handled everything. Randy was super helpful. If you need EV collision repair in SF or the Bay Area, this is the place. read more

I had a smooth and friendly experience at EV Central. They were super helpful with diagnosing my problem, thorough in helping me understand what was wrong, and fast to fix the problem. And Randy was an awesome, down to earth kind of guy. I would highly recommend! read more

Excellent place to take any EV. Be aware of commute hours cause it's near the entrance of the bridge!

My car was hit-and-run that left a big dent on the tailgate. I quoted with multiple body shops and received a reasonable quote from Evelyn at EV Central. The process was smooth and efficient from start to finish. Randy and the team were professional. The repair was perfect as shown in the picture. Highly recommend EV Central if you're looking for quality work and great service! read more

EV Central - Dent on the tailgate - Auto Repair Near Me - San Francisco, California

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Reliable car shop in SF, convenient location right off the freeway! Easy to schedule, great communication, and speedy service. I brought in my car thinking I had some squeaky brakes. Kevin did an inspection and turns out it was a strut problem. He ordered the part my car needed and I was able to go back in a few days and get it fixed. I dropped off the car in the morning, ran errands, and it was fixed by the afternoon! My car is no longer squeaky. I'm not a big car person, but I know I can trust Kevin as my go to mechanic. read more

My brakes started making a strange noise, so I was looking for a reliable auto shop. A friend recommended Kevin at EV Central after having a great experience herself and I'm happy to say I had the same. I reached out, and Kevin was able to get me in the next day, even on a short notice. While he worked on the car, he offered for me to wait in the lounge, but with so many great coffee shops nearby, I went for coffee and a walk instead. By the time I got back, my brakes were inspected and fixed, and he also took care of an oil change that I needed. Kevin was professional, friendly, thorough and did not overcharge for the services done. I'll definitely be coming back for future maintenance read more

I got superb service for my air conditioning diagnosis. Their prices are competitive. Happy to go back again in the future read more

My car got hit when I was waiting for traffic light, and I brought my car to EV Central for body repair. They provide friendly and professional services, keep me updated every week regarding of my car, I highly recommend this place to everyone. read more

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After seeing all the 5 star reviews, I had wondered what could possibly make an autoshop have so many raving fans. After bringing my car in (Tesla Model 3), I see why! The team at EV Central was responsive (I used email), friendly, and knowledgeable to help fix a dent in my bumper after getting bumped by a large truck on the freeway. They even went above and beyond by giving the car a car wash and vacuuming inside. The cherry on top was as I was checking out, they gave me a goodie bag with a microfiber cloth and spray because it's important not to let the bumper get dirty or stained for the first month. Highly recommend Randy and his team and will be back again if I need anything done for my car! read more

Found a new mechanic! My poor Clifford the red car haha needed an oil change bad! I went over the 7500 miles by 200o miles by accident oopsie! Randy at EV central is across the street from my auto body guys. Yes in San Francisco you need a window person an auto body person and a mechanic for your car! No leaks no hassle they were very nice. read more

I drive a Toyota Prius Prime SE (hybrid) and got into a minor car accident where my driver's side mirror was completely broken leading also to a malfunctioning blind spot detector. I checked with other auto shops in the area, but Kevin was the quickest to respond and his shop was reasonable priced. He also seemed the most knowledgeable. In less than 45 minutes, Kevin fixed my broken driver side mirror and blind spot detector so I can continue my daily commute for work. He was professional, efficient, and fair. I will be coming back for all my future hybrid/EV needs. read more

I was having problems with my 2016 Tesla and the local dealership wanted more to fix it than the car was worth. I searched the internet for a company that would work on my Tesla. Even though i live in Marin County, the EV Central website looked favorable. They were very booked up but got me in, gave me an estimate of under $1,000.00. Fixed the car within 24 hours, provided me photos of the problem, updates of how the fix was going and were excellent communicators. Randy as part owner and the general manager was terrific. I have never tipped an automotive repair shop but i did here. Randy tried to give me back half the tip when i asked it to go the person who did the work. He was almost offended because he was proud that they pay their employees well. Needless to say, all of my cars will be fixed by EV Central in the future even though I have to take a Lyft to and from. read more

Had a scratch to repair and they did excellent work. They made my car look brand new (also vacuumed, washed, polished, waxed). Randy is very professional and super communicative about when the car was going to be ready. I'm not at all surprised that all the reviews on here are 5 stars. Definitely recommend this place to anyone needing repairs! read more

Randy of EV Central was a pleasure to work with. He assured us that he would take care of us and got our car back on the road. He was easy to talk with and very friendly. Communication was amazing as he responded to our texts and emails quickly. I wasn't keen on how the insurance company was handling the situation, but Randy made sure that all the repairs were done and when we got the car back- it looked amazing. 10/10 would recommend EV Central! read more

Excellent service. Randy is very well-spoken and professional. He is very accommodating and provided clear and detailed explanation for all my doubts. The car was ready for pickup on the day it was promised. They even polished my car and made it look brand new. I got this done as part of my lease return and I couldn't be more satisfied. read more

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Great experience with EV Central! They repaired my car quickly, the service was thorough, and they made the whole process hassle-free. Really appreciate the attention to detail and care. Highly recommend! read more

Price is fair and the people are very friendly. The service is also pretty fast. I would recommend if you are fixing up scratches read more

Took my 2019 Honda civic in for New side rear panel And new bumper. Came out very nice thanks to Kevin who's been a big help and updated me on photos! Also they installed new front lights I had purchased and everything came out nice a clean! Thanks Kevin! read more

EV Central - Auto Repair Near Me - San Francisco, California

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EV Central did a great job on my Tesla Model 3 after it was vandalized. The repairs look great, especially the paint job. Unfortunately, my insurance kept delaying, which caused unnecessary stress for the shop and me but EV Central went above and beyond in the end. Thank you! read more

Excellent customer service and affordable pricing! They were very responsive on the Yelp app while I was searching for a shop to install running boards on my new vehicle. The installation went smoothly, and they even cleaned the car for me afterward. I'm super happy with the experience and will definitely be coming back for future services! read more

EV Central - New after market running boards installed for a killer price! Thank you so much! - Auto Repair Near Me - San Francisco, California

quality and quick help installing replacement xenon headlight bulbs on my 2014 mazda cx5

I came here for a pre-purchase inspection and Randy and team were incredible to work with. They did a very thorough inspection and went above and beyond helping me out. It was my first time buying an EV so I had a lot of questions - Randy was super patient and knowledgable. Always responsive via text/phone and easy to schedule an appointment. read more

Randy, the boss, was absolutely professional when dealing with my cars issues. He was upfront about everything needed and the price was right. The work was also professionally done. I'm going back with another car in a week or so. Thanks again to EV Central. read more

Randy is an expert on teslas and other EVs. He knew my steering arms were the problem right off the bat. Got em ordered & replaced in a week. Can't say I been to a shop that got me back on the road quicker. Had looked at other shops and there was a month wait and delays and brought up changing the axle when that wasn't the issue. Bro took care of me and I can say he can take care of u & your EV. read more

Randy did an amazing job fixing my car. He was able to squeeze me in to his busy schedule and fixed my car up to perfection. He went above and beyond and ensured my vehicle was taken care of. He was very responsive throughout the entire process, kept me updated often, and finished it within the exact time frame he predicted. I highly recommend Randy and EV Central for any repairs needed. read more

If it was available I'd give them a 6! :) It was enormously cheaper that the BAD exorbitant Kia dealer service I have used in Oakland, and it was I think the only time in my memory that the price I was charged was actually LESS than the estimate. They did a good job: I was able to make a reservation easily and soo; and agreeable to wait in their small office and Randy was responsive, informative and a person pleasant to discuss the service. Wish there werfe more businesses like this. read more

I can't say enough about EV Central! I usually get my Toyota Rav4 Prime serviced at the dealer, but when I brought my car in last, Toyota had quoted me over $7k for routine service (ridiculous!). I did some research to see if there were other shops around my area and saw that EV Central had amazing reviews. I ended up giving them a call and spoke with Kevin. He was professional, kind and knowledgeable. He was able to quote me a much more reasonable price and pretty much gave me a game plan of what work needed to be done. He made it easy to trust him and his team with my car. They were able to work around my busy work schedule which was a huge plus. The turnaround time was quick and the team was responsive when I had any questions. They returned my car in great condition - happy to say I won't be going back to Toyota for service! Thanks again Kevin and EV Central team! My car looks and drives as good as new :) read more

EV Central - Car after EV Central service - Auto Repair Near Me - San Francisco, California

When I was searching for a mechanic and stumbled across EV Central I questioned the legitimacy of its 5 star rating. What mechanic only has 5 star reviews??? Well after experiencing them for myself I understand their positive feedback. I took my Hyundai Ioniq in because the check engine light was on. EV did the diagnostic test and it turns out the warning signal had turned on because my gas cap wasn't closed properly. They didn't charge me the diagnostic fee and I was in and out in 15 minutes. I won't hesitate to bring my car in for future needs. read more

For the second time in my life, I think I've found a mechanic that's an angel on earth! Randy was so helpful, both when scheduling the appt and managing the ridiculousness that is Carvana + SilverRock (the insurance provider). He took a very stressful situation and resolved it completely, going above and beyond. Given that EVs are new to me, he even took additional time to explain some of the mechanics and what they mean. We will absolutely be taking our electric vehicle there whenever there's an issue. I wholeheartedly recommend this garage. read more

Very good customer service. They returned my call on a weekend to help me. You can tell they try harder and affordable. Thank you Randy.

The EV Central team provided me with amazing service when my bumper was destroyed in an accident. As it was my first accident, Kevin really took his time explaining the process, what repairs I will need and what I can expect when working with insurance. He answered all my questions with care and diligence - I felt like I was well taken care of. He really listened to my concerns and was able to tailor any solutions to my problems. The rest of the team was also extremely friendly and detailed. I received my fixed car seamlessly and stress-free and my car looked brand new. They did an amazing job with my bumper and I couldn't be happier. Overall, I highly recommend EV Central - they are able to handle any problems with the highest quality service and I will definitely come back with any issues I may have. read more

This is the second time Kevin has helped me when it came to my two cars being totaled...2024 was a very rough year. Both times Kevin was really patient and super knowledgeable in regard to the next step of the process and the breakdown of the collision on the car. Super appreciate Kevin and his team! Totally go to him he's legit! read more

Took my vehicle here as many other shops were too busy or didn't care to assist with my insurance claim. Kevin was extremely attentive to all my concerns and also walked me through every step ensuring that my claim was going to be taken care of. Kevin also provided updates to me quicker than the insurance companies would! I highly recommend talking to Kevin for your auto needs. read more

Excellent service all around. Brought my 2020 4runner for some repairs and Kevin was able to provide me with a quote and scheduled me into their calendar. Kevin kept me updated on the repair status on a daily basis. Quick turnaround, responsive, and very reasonable price. I would recommend this shop to everyone looking for a trustworthy and reliable shop. read more

Huge thank you to Kevin! Quality work and I was able to pick up my car the same day! Will definitely come back for future car needs!

The customer service I received at EV Central was above and beyond. I came in to EV Central when my Tesla started making loud squeaking noises. I was able to get an appt the next week to take it in for a diagnosis. The diagnosis was free and I met Kevin who drove around the block and on the highway to listen to the problem. He explained what he thought the issue might be and how these things happen. Then they took a closer look at the suspension system, determined what the problem was and sent me photos of the torn components. Kevin followed up with a call where he told me what was wrong and what their recommendations were. I found out that this part was in a Tesla recall so Tesla would fix the issue for the cost of parts but I was extremely appreciative of the customer service and thoroughness of my experience at EV Central. I intend to come back for future services. A+ Customer Service, Knowledgeable & Professional read more

When I got into an accident after the shop was closed, I called Kevin. Kevin picked up the phone during after hours and got me a tow truck faster than my insurance company. Kevin had the vehicle towed to the shop and I was later reimbursed for the tow through my insurance company. The whole back and forth with the other party's insurance was handled by EV Central. There were multiple supplemental invoices, but it was handled perfectly EV Central. Once the repairs were done it looked like the accident never happened. They handled all adaptive cruise radars and other electronics perfectly too! 10/10 will visit again read more

EV Central - Prior damage - Auto Repair Near Me - San Francisco, California

From the very beginning, I had an exceptional experience. Randy, Kevin, and their team provided exceptional care for my older Tesla Model S at a great price, on time. I will definitely return to EV Central for all my future car needs. Thank you so much! read more