I was referred to Don's by AAA after my car was hit by an uber driver. I worked specifically with Peter who did a phenomenal job at communicating and working on my car. I dropped my car off on a Thursday morning for a preliminary inspection and was told it would take about 2-3 days to repair a damaged bumper. I was able to bring it back the following Monday morning for repair. The process was super straight forward and they made it very easy to work with AAA. The estimate for the repair was about 1.3k, which felt reasonable considering the inspection and labor they did on the car. I got the car back 1.5 days after dropping it off and am super happy with the results. Understanding that it was just a repaint and not a major repair. My bumper had some other damage unrelated to being hit and they fixed everything and the bumper looks fantastic and brand new. I will definitely be back here for any auto body needs and can't recommend them enough! read more

First, don't reach out to them's via Yelp because it took them three weeks to get back to me that way. Just call them directly. Once I got my car there, they repaired it under estimate and in less time than they originally quoted. I needed the front bumper replaced and the latch on my hatch repaired. Everyone was incredibly friendly, and did such a great job communicating. Shout out to Paul and Mary Lou. Best of all, my car came back cleaner than I've seen it in eight years. Thank you, Dons Autobody! read more

Went to the one on Bush St. Peter and Angela took care of everything I needed, handled rental car and insurance company for me. The body & paint work were excellent! She looks beautiful again! I hope I don't have the need to return anytime soon, but for sure I will if I need their help again! Professional, pleasant and quick! Good shop! read more

The team at Don's Autobody shop were amazing. It took me a few months to get my car into the shop and they remembered everything I needed to get done and helped me organize it around my work schedule. My car looks amazing and when I had to bring it back in, they helped me with absolutely everything I could need. They always made sure I had a ride from the shop if I needed and helped to get my car to me. I am very impressed and grateful with their service and the quality of their work. I would bring my car back anytime and would recommend any one to their shop. read more

I was referred to Don's by my independent mechanic--the experience was exceptional. The quality of work, the customer service, really excellent. Highly recommended. JD read more

Service was flawless and my 18 year-old car looks brand new. No seriously, look at the photos if you don't believe me. After consulting with one shop, I wasn't comfortable with their estimate. It seemed like over-repair: I have an 18 year old, low mileage BMW- but it is 18 years old. I even asked my insurance company if they could do a little less work. I did! The "other shop" wanted to replace the trunk lid, blah blah. It didn't need all that. You'd need a microscope to see the dimple from someone smacking me in the bumper. Trunk's not leaking, leave it alone. Don's Auto Body gave me a fair estimate, lower than the other guy. They were easy to work with, no nonsense with an accurate repair estimate. I also had them fix my front bumper, held on by a hope and a prayer after being pulled off multiple times by curb cuts and bolted and zip-tied back on by my patient mechanic. I covered that repair myself out-of-pocket. I thought the price was fair. All in all, my car looks brand new and the process from estimate to finish was so easy. (And whoever at Don's Auto Body washed my dirty dog car and then hand polished it, thank you so much!) Don's Auto Body is A+! Bookmark on Yelp because if you need them, you'll be very glad you saved the listing. read more

Don's Auto Body - Hard to believe car is 18 years old, under 56,000 mi - Body Shops Near Me - San Francisco, California

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I brought my car here for body work after an incident and it took less than a week to get my car fixed! The staff were super on top of scheduling and working with my insurance. Overall very happy with the service! read more

Great experience from start to finish. The team delivered excellent service, completed the repairs ahead of schedule, and went the extra mile by helping coordinate my pickup from Enterprise for a rental car. Highly recommend. read more

I've used Don's for several years and always have been happy with their service. This time I went because I had some white "stuff" on the hood of my new car that wouldn't wash off. The Lexus body shop contractor told me they couldn't help me. I took it to Don's and they performed a mini-miracle - scraping the crap off and polishing it to new -- for $100. They were amazing - and I'm soooo happy that my new car looks new again! Plus the people are super nice! read more

This is my third visit to this shop and I couldn't praise this place more. They are so on top of it and really want to help. This is my go-to place and would recommend it to everyone. read more

Very friendly staff and incredibly quick turnaround times. My catalytic converter was stolen and the team at Don's was able to take my car in right away and had the the car ready for me to pick up just a few days later. Excellent service. read more

Awesome experience. Brought in my Subaru Forester for a new bumper and came back looking brand new. They even washed my car inside and out! Big shot out to Peter! read more

My friend's car got hit and run on his bumper so he decided to go buy the bumper at Toyota instead of claiming his insurance. Turned out it needed to be painted and a guy from Toyota recommended us this place. Not knowing that usually you are supposed to order through Don 's Auto Body in order to get it fix here, they still accommodated us after we told them that they were recommended by Toyota. All we needed just a proof of payment with Toyota. Angela and Collin were really helpful and friendly. They said it might not be fast because they were so busy...... it only took a day to receive the bumper back. read more

Dons/ Bottas auto body did an awesome job repairing the back of my car, damages caused by a hit and run while at work. The car looks new! With a new baby in tow, they went out of their way to deliver the car to my home, which I am grateful for. Thank you very much for the professional work, and for completing the job perfectly. read more

Unfortunately I've had to have my cars repaired. Happily Dons has been there. This shop is very transparent. Lots of pictures and good communication. I highly recommend them. read more

Great job. Nice business owners. Very responsive. Plus, they have an amazing stained glass window of a Humpback whale in their office. They support Greenpeace. YAY! Good people. read more

Collin went above and beyond, not just with my repairs but with the overall care of my car. My rear bumper looks brand new, and he even pointed out damages I hadn't noticed. He's so knowledgeable, kind, and honest. I'll definitely be returning for all my auto needs and will happily recommend this place to all my loved ones :) read more

My second time bringing my car in to Dons Auto Body. As usual, my car left in not only greater shape but also cleaner interior/exterior. These guys are professional, helpful, and all so kind. They always help me in and out of the garage to look for oncoming traffic as well. Are very communicative the entire time my car was in shop. Appreciate your help guys, as always great service! read more

This is an emotional review for me to write, one that is laced with tears of trauma and gratitude. Last month, I had the misfortune of being side swiped by a big rig on the freeway while driving home late one evening. Both myself and my car suffered severe damage - mine was emotional and my car was physical. Being the victim of a hit and run was quite an ordeal in itself but seeing my beautiful car so badly damaged was hard on my heart. Enter Don's Auto Body, they came highly recommended by my insurance carrier and I was assured I was placing my car and trust "in good hands". These words manifested themselves in the form of: service, repair quality and the time it took to get my car back home with me. Service: the team at Don's took great care to keep me updated with details and photos of each stage of the repair process. The updates were very helpful and therapeudic for me to see how things were coming along. Collin was instrumental in ensuring I was kept updated on a weekly basis. Jeff was also helpful to promptly address any questions and any minor adjustments that needed to be made the day I took my car home. Repair Quality: I almost cried when I saw my repaired car post accident, it looked as close as possible to original condition. I was so grateful for the team of folks who worked hard to do such a good job of getting my car as close as possible to it's original condition. I was not able to meet these individuals but I owe them a debt of gratitude as they did a great job and I am grateful for their efforts. Time: Don's team had the car repaired and back to me within a reasonable length of time, considering the extent of damage and repair it needed. I was very happy it only took weeks instead of a month or longer...work of this quality takes time and I'm grateful it didn't get too drawn out and lengthy. I'm a driving testimony of the superior quality of Don's craftmanship and I'm happy to let others know that they helped me obtain the tears of gratitude to my story. read more

They were super efficient and did a great job. Progressive took them and they finished my car a day earlier then they said.

Wow! I can't say nice enough things about this place. Don's was recommended by my insurance, from a collision I was in earlier this year. I was so sad my car was never going to look the same again, but the work these guys did left my car looking identical to how I drove it off the lot. It looks like nothing even happened. Collin was amazing, keeping me updated periodically throughout the time it was in the shop. I'm so happy! Thank you guys! I really appreciate it! read more

Don's Auto Body - Body Shops Near Me - San Francisco, California

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I was taken in by a guy in a parking lot by Safeway on 16th and Potrero who called himself Jim Colby. He said he could fix the scratches on my car, had years of detailing experience, and would offer me a great deal. Fast forward to after the work he botched and damaged the car paint. Don's Auto Body removed all the of paint they could and the car looks much better without the botched job done by scammer Jim (who's number was fake as well). Collin was my point of contact and was great considering my misfortunate act of kindness. Thank you Don's Auto Body! read more

I had an unfortunate accident with my truck and these guys went above and beyond. The repairs look brand new. They helped me navigate the confusing insurance process and always provided me with good customer service even though I'm sure it was annoying. Luis was super helpful as was all of the staff. Thanks guys! read more

My family has been going to Don's Auto for over 50 years they have taken care of my 1992 Miata for 32 years and my fathers Cadillacs before me. they have always been honest and have done quality work when needed I Thank Dave Dons son and Carol for there continuing of the Man Don's legacy and keeping the shop going there is nothing like feeling a trust in your mechanic because he saves your life in your car. Cynthia De Losa read more

They were recommended by my Honda dealer and I was told to ask for Collin. He was honorable, quick and so pleasant to deal with. Angela, in the office, was competent and so reliable. My car was fixed quickly and they even washed my car after the fender was replaced. I highly recommend this company, and these two people especially. THANK YOU!!! read more

Incredibly kind and thoughtful staff. They definitely went the extra mile to provide me great service and get me my car back in a timely manner. Thanks guys! read more

We were visiting some friends in SF and an unfortunate incident happened. As it turns out we visited Don's before leaving SF and Peter was amazing. The customer service at Don's was incredible and they were able to fix us up and get us running very quickly! The manager was also very understanding ... cannot thank them enough for saving our vacation with their quick thinking and excellent customer service skills. Thank you Don's (especially Peter) for restoring our vehicle to a working condition! You guys are the best! read more

Hard to reach, and unwilling to accommodate a former good client for a small problem. Sure miss Peter as he was warm friendly and always willing to help even if it was just a quick small problem. I called AAA to share this experience and was told they'd pass it along to supervisor. Interestingly, when I called AAA I learned that Don's is far down on their recommended list of shops. read more

I've been going to them for a few years now and they have been nothing short of incredibly friendly, knowledgeable, and professional. I was always super skeptical of auto shops especially in SF, where I feel you get overcharged on everything. Dons Auto Body is different. They do an amazing job and treat you well without trying to upsell you. If you're looking for trustworthy people who do a great job and love what they do, go here. Additional note: I've also come in during shelter in place & they have very high cleanliness standards. They wiped down my entire interior with disinfecting wipes and use gloves and masks when handling your car. read more

They promised to deliver my car in 2 weeks and on the last day before their delivery deadline, they send me an email requesting additional money for some parts and it turns out that they haven't even started fixing the car. During that 2 weeks the car just laid down there. After they gave me a second deadline, on the day they claimed to deliver the car, they called me and let me know they haven't completed the job yet and asked for 3-4 more business days. Do not ever bring your car here, this is the worst car repair service ever. I am pretty sure their quality of repair will also be low considering my engagement with them so far. read more

Was recommended by my insurance to Dons although it is not super close to where I live. I was involved in a fender bender (minor) and they accommodated me within a few days. Not only did they keep my updated about my car, it was the lowest and most efficient estimate I had gotten. Shoutout Angela and Collin - they are amazing!! Super quick in and out and even has my rental car place come give me a ride to my rental. Finally, the work done is IMMACULATE and a true transformation. They are so approachable and understanding, especially as someone who didn't know a lot about cars :) read more

I had several issues with Don, including some sloppy work--using epoxy to "fix" a loose antenna and trim piece, a hood that was not installed correctly and "fixing" a rotted floor pan by slapping fiberglass on it. My foot went through it when I stepped in the car. After several months of getting the runaround, the hood was eventually fixed properly and repainted and the floor was replaced The most egregious, however, was that someone went under the hood, cut the wires to my interior light and stole the plug which, on a vintage convertible beetle cannot be found anymore. I had to rewire it myself, which was not an easy job, and it is still missing the original part, as well as a couple of other hard to replace items. There were several other things that were bothersome, but after advocating for myself most of the problems with work quality were eventually resolved. To be fair, Don is capable of doing good work, you just have to stay on top of it. read more

Great service. They did a great job. Fixing my car on a timely schedule. I felt the service was exceptional. Collin was very professional and courteous. I definitely recommend Don's Auto Body. read more

They've repaired my Baja 2 times - beautifully- goes above and beyond to restore to the pre-accident state. Highly recommended. Thank you

Best paint and body shop in the San Francisco Bay. Super friendly staff. Great technicians that turn out amazing work. Their goal is to do it absolutely right the first time and they deliver. So glade both SF Toyota and State Farm recommend them when my truck was hit. Thank you! read more

Someone keyed the entire side of my truck while I was parked at the Embarcadero. Peter at Don's auto took care of it. He even found some dents and took them out. He's a great guy. The next time I have bad luck, I'll be back. read more

I would definitely recommend this auto body shop. We are from out of the area and got in an accident and feel lucky we found this auto body shop. Angela who answers their phones is very pleasant to work with and our adjuster Louise was always available to answer any questions and communicated with us as well. Never fun to be dealing with a auto collision/repair especially during the pandemic when parts are taking up to a month to get, but beyond things out of their control, Dons was great to work with. read more

Don's auto body shop is INCREDIBLE. We walked in with a broken tail light and one day before we left San Francisco (panicking to get it fixed) and they handled it with quickness, ease, and effectiveness. Every other auto shop tried to scam us in this city but the employees at Don's were not only kind and respectful but also did an excellent job. We were quoted for a huge charge and an especially long wait at other places, but Don's had us out of there quickly and for a very affordable rate. I would recommend Don's over every other place in this city. read more

Collin was amazing. Technically expert and knowledgeable while also very patient with great customer service throughout my AAA insurance claim repairs. Crew members I met were very pleasant too. Shop was clean, organized, and welcoming. My 2015 Prius came back looking better than ever with a great exterior and interior washing. Only heads up is they can get very busy/in-demand so repair appt may end up being booked further out. read more

Very professional, kept me up to date on the repair, and did a really good job.