Dropped my car off on Monday morning. It was ready Wednesday afternoon! They are fast, communicative, and professional. Great service! Hopefully no one hits me again. But if I do need future auto body work, I will return to Pro Image. They even washed my car and vacuumed the inside! read more

Pro Image Auto Collision - Before and After: Front Bumper Replacement - Body Shops Near Me - San Francisco, California

Bo came highly recommended by my brother. He was super helpful in advocating for my insurance to pay for extra required to color match due to the "Pearl White" paint, ensuring the paint match perfectly. He is also very thorough ensuring the adjuster accounted for all the damages "under the hood" so to speak. He helped me navigate the insurance to expedite the claim process when insurance dropped the ball. I am very happy with the outcome and the timeframe he delivered my car. Professional experience, Professional quality, I highly recommend this body shop! read more

Pro Image Auto Collision - before - Body Shops Near Me - San Francisco, California

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I scraped my bumper and wanted to get it fixed without going through insurance. Pro Image popped up o search bc it's a little over a mile from where I live. I called in the AM requesting for an appt. Bo, the owner (?) was super friendly and told me to come in anytime. I did, and bc they gave me such good vibes and the price was reasonable, I took my car in. They were done in less than 48 hours. The bumper looks brand new and they even got rid of a few nicks for me. The cherry on top; they washed & vacuumed my car! The entire staff is super friendly. No frills, straight to the point and super friendly. I hope I won't need to ever get my car fixed again, but I if I do, it'll be Pro Image without a doubt. read more

I really lucked out and thanks to Yelpers for pointing me in the right direction. I was unfortunately involved in a collision and wanted a body shop near home that I could trust during this stressful time. I've used others in the past, but none that left an impression to make me call them "my" go to shop.... Until now. I dropped in unannounced and despite being busy, Bo and Khoa showed compassion about my situation and really tried to comfort me assuring that it should be taken care of without issue. I am typically a pretty good judge of character so I decided that all they proposed was going to work for me. I committed and they took over. Communication was EXCELLENT. Being in client services, this was much appreciated. I was pushing to get my car back in time for my birthday, and despite the timeframe being short due to rental car issues, they made it happen. In addition, they gave me options to save some $$. Who doesn't want that?!? I got my car back washed and vacuumed and the repair was flawless. I highly recommend them to others and they are now MY go to shop. read more

Pro Image Auto Collision - Body Shops Near Me - San Francisco, California

I had a wonderful experience here bringing in my rav4 with damage to the bumper; they were able to get my car in day of, and had it fully fixed within 24 hours. They were incredibly helpful in diagnosing & explaining to me what needed to be done to fix my car & after their service my car looked better than ever! The prices were very fair as well and they were incredibly transparent about costs. They truly made a the experience of getting my car fixed so stress free, I would recommend anyone who needs body work done on their car to go here! read more

My mom's 2004 Honda Civic needed the front bumper to be replaced. I found Pro Image Collision on Yelp because they are walking distance from my house and they have 4.9 stars so decided to give them a try. Boy am I glad I did! The repair came out phenomenal! They were fantastic to work with from start to finish. Even though I took about 6 months to drop off the car, they still honored the agreed price we discussed 6 months ago (because I've been traveling, had surgery, and recovery time). They have been nothing but extremely pleasant to work with. I strongly and highly recommend them for auto repair! You will not be disappointed! read more

This is the second time I have come here. These guys go above and beyond. I had a smashed in front bumper and they helped work with my insurance, gave me a ride to the car rental, and explained everything in detail that they were going to do and why it was the best deal for me and the best quality. When I returned the front bumper looked beautiful, matched the rest of the car, and they even put on their own special coating for the headlights so it would last a lifetime. This car looked better than when I bought it. Also, they were nice professional guys to work with. I can't recommend this place enough. Support the independent body shops that aren't a preferred insurance body shop, so you know they're working for you and not the insurance. read more

Pro Image Auto Collision - Before - Body Shops Near Me - San Francisco, California

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They were incredibly transparent--shared all the options and pricing upfront! Unlike other body shops that insisted on replacing my bumper, they worked their magic and put it back together for a fraction of the cost. It looks brand new! Plus, what would have taken a week elsewhere was done in just two hours. Highly recommend! read more

I had a little fender bender in Feb and needed my car fixed immediately. I called around several places and this place was the most reasonable. I dropped off my car and they kept me posted with updates on the progress. I was able to pick up my car and saw that they did an amazing job, you can't even tell it was once damaged. I appreciate their hard and honest work! Call ahead to make an appointment. read more

Pro Image Auto Collision - Body Shops Near Me - San Francisco, California

Amazing team and service! Bo is super transparent and knowledgeable, go pick his brain if you need auto claim/ insurance consultations! He was very thorough in explaining the process and what's expected. Unfortunate event happens and it's never a fun process but they make it easy and levitates stress. I felt taken care of like having a friend in the industry that breaks down everything with you. High response rate and quick follow up. Beautiful execution, thank you team! read more

Had someone scratch and dent my car and didn't leave a note, came here to get it fixed! Super knowledgeable, communicative, and friendly!! Would highly recommend coming here!! The price was super reasonable and they did the work super fast! read more

Pro Image Auto Collision - After - Body Shops Near Me - San Francisco, California

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The customer service is amazing by the owner and the staff. I went there to get assistance with my car and got treated with outstanding customer service. I strongly recommend this auto body shop for any repairs on your car. This body shop does outstanding work for any repairs you need... A very satisfied customer who will recommend this shop. read more

I was a previous client two years ago and left a great review then. Unfortunately due to a hit & run driver, I needed to use their services again. They worked with me to get my rear bumper replaced at the cheapest price possible. My 2002 Honda Civic is an urban beater. They also fixed some previous trunk problems at the same time. Great work! I'm very satisfied with them and would recommend them again! read more

My new Toyota looks new again!!! Bo came recommended by my mechanic Sam, and I'm so glad I took his advice!! From our first phone call to completing the repair , Bo and Kua were extremely kind, patient and reliable!! Honestly, Bo is a complete gentleman and a skilled artist who amazingly repaired my car seamlessly and quickly for a reasonable rate!! He communicated very clearly with texts showing me the work and arrangfor a pickup time. The icing on the cake was having our car thoroughly washed inside and out... totally unexpected!!! We highly recommend Bo Kua and the team at Pro Image !!! You will be glad you came here!! read more

My family has used this shop for years and they know us pretty welll. It was now my turn to come in for my own car. My new car got a bad dent on top of the trunk. I didn't hesitate to look anywhere else and went straight to this place. They know what they are doing and know what they talk about. They are really cool and friendly people and great to talk to; even about non car related stuff. Dropped my car off on Monday and it was ready by Thursday morning but had to pick it up Friday since I was out of town. My trunk was good as new and I also had them paint and install a lip spoiler for a really good price. Basically.... just freaking come here, lol. read more

I have a beautiful Chevy Silverado SS & Maaan. She was all beat up, the entire bed of my truck had gotten keyed so deep that 4 shops told me the only way to fix it was spend $1400 to repaint it. An old coworker told me about this place & I swear, I couldn't have found a better shop ! Bo & Qua were the two I dealt w/ & due to my busy schedule I was a bit difficult. They held the shop open late for us to drop it off. Great people & an even greater business!! My truck looks brand new! Can't wait to come back for new accessories :) read more

Pro Image Auto Collision - Body Shops Near Me - San Francisco, California

Amazing service! Our car looks like new, and we really appreciated the communication and quality of service. We usually have our car serviced at the dealership, but we won't go back to Audi now that we've found Pro Image. read more

I had gotten some light scratches on the side of my car, across multiple panels. They worked with me to decide on the most efficient and cost effective solution, and had it fixed in 30 min. Great customer service, great prices, great work, I'll definitely be recommending them to anyone who needs a good body shop! read more

Bo was an excellent communicator and completed the repair to the highest quality. I would recommend working with them. He's a San Francisco local and the type of small business we want to keep strong. read more

This is more of a customer review/character reference of Pro Image Auto Collision. A long story short, somebody who's likely deficient in mental capacity decided that not only was it a good idea to break into my car but also a good idea to try to steal my car. I guess there's a good reason why he's criminal because he lacks a simple problem solving ability to understand that modern cars have immobilizer to make it nearly impossible to steal the car without the matching key. While I had my car mostly in tact but with a broken ignition switch. I called a bunch of places around and Pro Image Auto Collision provided me with free guidance on what I need to do. "Khoa" suggested that I reach out to locksmiths as they can potentially help me with the ignition switch and even did a follow-up call to make sure that I'm getting the proper service that I needed. I think small gestures like that where you take 5-10 minutes out of the busy schedule whether you are a paying customer or not goes a long way to paint a picture on what kind of service Pro Image Auto Collision provides. I hope not to get into a collision but if I do happen to get into a collision, what better place to bring your car in than a place that takes extra time to look after your customers? read more

My car had dents when I bought it and during the SF to Richmond commute days lost a mirror and was then hit in the front. Anyway Kau was easy to talk to and presented many options and was transparent about costs. The car looks perfect and they took care if the nicks and scrapes that could have been problematic in the future. I'm very happy with the service and quality work at Pro Image Auto Collision and highly recommend them to anyone! read more

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My daughter's friend wrecked her car. Got the call at 2 am. We're from the east bay!! Where to go to get the car fixed?? Yelp brought me to Bo and Pro Image. These guys are great!! They fixed everything and then some! I'd highly recommend them to anyone! The car took a while to get fixed, but that's because they're perfectionists and make sure it's done the right way, not the quick way. P.S. sad to say that 2 days after the fix, some idiot in costco parking lot banged the car door with a cart, and now there's a small dent (no paint damage) but c'mon!!! read more

This is the second time I have the pleasure to work with Bo and his partner. This time I used my insurance and everything went smooth, easy and fast. In less than a week I had my car back. They took care of me and their team really did a terrific job in my car. If you are looking to fix your car and make it look like brand new, I strongly recommend this auto body shop. read more

Pro Image rocks. I've seen lots of reviews on yelp claiming many auto body shops are willing to give a discount when you don't have insurance coverage but based on my experience, Pro Image is the only one who really helps you. It made me feel like a guinea pig to visit a recently opened autoshop with no review (now they have one) but Pro Image saved my life. Long story short, my car was hit on the rear and the panel was damaged. I visited several shops and the quote was around 2500 - 3000. Unfortunately my insurance doesn't cover that so it's too pricey for me. I found Bo, he listened to my story, he sympathized and he kindly offer $700 off. Can you believe that? And the work is neatly done! My car is back to life again. Thanks Bo! read more

When I got rear ended I didn't know what to do. When i came for estimate I greeted warmly and was taken care of very professionally. I saw some of their work and was very impressed. They turned my car back just to the way is was. And i Love my car! Thanks Pro Image Auto Collision. Saved me a bunch of time and headache. 5 STARS! read more

I totally agree with Alexander's review of pro image. I unfortunately hit a large raccoon massively destroying the front of my car. After calling the insurance company (and not hearing back from them for at least a week) a friend recommended this body shop (I must say its one of the best recommendations i've gotten in a long time, thanks friend :) they took into consideration the fact that we are a 1 car family and made sure our car's down time was minimal and quoted us a way cheaper price than the deductible we were about to pay. I can't stress how satisfying this experience was, thanks again Bo!!! read more

With any car accident/collision/whatever comes a large amount of stress and anxiety (no matter how well you hide it.) Then you hear all these stories about how body shops will try and get the most out of you - which adds more fuel to the fire. This doesn't happen at pro image. They will really treat you like family. They treat each car like it's their own car. Khoa explained the different options to me in terms that I can understand. He helped me with the car rental; he me back out onto the street. His customer service is extraordinary. The work they did was amazing as well. I mean, customer service can only go so far. My car looked better than before I bought it. On top of that, they detailed my car: touching up a piece of rubber that was loose, polishing my other headlight to get rid of the haze, and rotating my tires (I had expressed concern about the front ones.) This was all done without me asking. Like I said, they will treat your car like it's their own. read more

It is rare that I'm motivated to write a Yelp review but Bo and Kwa at Pro Image deserve that and more. I came in as a frazzled mother with a broken car, kids to pick up and too little time. I left with total calmness and confidence that my car would be put back in shape. They did that and MORE! Not that I wish anyone a collision so that have to go to a body shop---but if that moment comes, there is only one place to go: Pro Image at 5017 Mission. Thanks guys! read more

Somebody ran into the back of my 2004 Corvette, and caused quite a bit of rear end damage. As i perused the listings for body shops, i noticed that Pro Image consistently had 4 and 5 star ratings. Now I know why. The work they did was impeccable. The color matching, and the repairs in general were so well done, you can't tell they were done. Khoa not only repaired the damage, but insisted on detailing the car before i picked it up. And he was willing to work with the deductible. Hopefully, you will never need their services, but if disaster strikes, it's nice to know there's a quality team out there to help. read more

Bo and crew are very professional, helpful, and honest. They were able to repair a huge dent on my driver's side door and the car looked brand new after. Bo did not just fix that specific damaged area, but actually fixed all my dents, repainted certain areas, and cleaned the interior of the car. Their 1-week turn-around time was very reasonable for the damages on my car. Would recommend this body shop to anybody. Fantastic job! read more

So my poor baybay 2013 Honda Accord got rear-ended and my heart (as well as my neck) felt like it broke in half. My dad's friend recommended this place and it was near my house, so I decided to just bring it here. Within the week, the bumper was replaced and they went the extra mile to polish my car, clean the interior, and even fixed the awful key scratches on my trunk! They did an fantastic job! I would highly recommend to anyone. My baby looks brand spankin new again. Thanks Pro Image!! ^_^!! read more

My car was rear ended pretty bad and I brought it over to pro image the very next day and they took care of me. The service is very friendly and they do a very good job on the car. I came back to the car and everything looked great. Thank you pro image! I Would highly recommend this spot if you need your car fixed/ worked on. Good people. Good business. read more

Unfortunately I got into a hit and run right on Seneca and mission, and I first came to this location because I was trying my best to track down the driver/license plate of the car that hit me. Khoa was more than helpful in helping me find footage they had to try and track the person down. Just with experiencing how helpful he was with that, it was easy for me to decide to use him to repair the damage done to my car from the hit and run. The service I got was more than exceptional! Khoa sent me updates and pictures regarding progress with the work they were doing on my car. The guys there definitely love what they do and take pride in their work and it shows. I got my car back looking brand new. The attention to detail was phenomenal and I would definitely recommend these guys for any auto body work needed. They made the process as painless and quick as possible and I definitely appreciate all that they did for me! read more

The team here is fantastic! Trustworthy, helpful, and responsive.

Late October, I was sitting in my car and some dude hit my car and broke the side mirror... I went to one place on Mission near Silver (keeping it local) and they quoted me a fair price... When I went back there with the guy that hit me the owner told me "I told you to order it from Amazon and we would install it" (NOT what he said)... So I looked online (still trying to keep it local) and found PRO IMAGE AUTO-5017 Mission by Safeway... The guy was very professional... Came out, looked at my car, made a phone call, got a quote for the part... Guy paid for it, was there the next morning and was done in less than 30 minutes... Very professional and highly recommended!!! read more

Had my Audi repaired here many times and could not ask for a better job. Reasonable price and great turn around time, is reccomend it to anyone. read more

My car was broken into downtown before Christmas. They tried pushing the window down & broke the regulator. I needed to get the window up. I called SF Honda & a couple of other body shops but because it was Saturday & before Christmas no one would help me. I called Pro Image & although it was close to closing they told me to come by. Bo looked at my window, took the door panel off & accessed the damage. He told me what it would cost to fix & recommended I file a claim. Once approved by my insurance he would order the part. I told him I needed to go visit my mom so he pulled the window up & got it to stay up with plastic cable ties. I called my insurance to file a claim & they wanted me to use one of their auto shops. I called two of them & they said come after the New Year. I told my insurance company I wanted to stick with Pro Image. Because of this an adjuster would have to see the damage, and the estimate to approve it. Because Bo got my window up I was fine with waiting. On Monday I met the claim adjuster & he approved the work. He also told me Bo does excellent work although the shop isn't in their network. I drove down south for Christmas & the window stayed up. After Christmas Bo called & said the part arrived & it would take an hour to fix. I brought my car in that following Monday went to grab a cup of coffee & before I could finish the coffee my window was fixed. I'm so grateful for Bo & his team for everything they did. If I ever need work again I will definitely bring my car here. read more

Have nothing but good things to say about the work Qua and Bo put in. I was on a tight schedule and needed my car, of course, they accommodated, pulled strings and ultimately gave me an incredibly fair price on repairs. Would recommend to anyone who doesn't want to deal with any shop BS. read more

Great service. Dropped off the car and rental arrangements was already set up. When dropping off the car. It was fast and easy. The work was great and couldn't see where the previous damages ever existed. Khoa and Bo both helpful. Thanks read more

Totally recommended This is the best body shop I've been to. Khoa will treat you like a friend and look out for your best interest. The work was done incrediably fast and saved me some money spent on a rental car. I like to thank khoa and the whole team. Their service was definitely top-notch! read more