Kathryn worked with me last minute because I didn't realize an appointment was necessary. She still…read moretook her time and explain everything to me. She is extremely knowledgeable and told me things to look for even if I look at other shops. Although I didn't end up purchasing through here, I would recommend!

I paid for countertops 10 months ago. Kitchen Reno began in mid August 2021. We had major delays…read morewaiting for cabinets but Kitchen Stone Design never came through with cabinets. My contractor says he's been working with them for years and they were always great. They took the money and never delivered quartz countertops. Tried to reach them for months before we finally gave up. Today is March 25, 2022 ... with any luck I'll have countertops in two weeks. After stringing us along for MONTHS, It looks like Kitchen Stone Design is out of business.

These guys are total professionals and great at what they do!They are easy to deal with, no…read morepressure sales like the big box stores, and deliver a great quality product in a timely manner.Don the owner was so accommodating and flexible.His installers work for him, so they're not contracted out.They showed up on time, were friendly, did a fantastic job, cleaned up and moved all my furniture back!Can't say enough about this local business, highly recommend!!

Wonderful experience from beginning to completion. Matt, Danielle, Dale, Ryan and Rich were all a…read morepleasure to work with. Highly recommended.

Excellent services, very competitive prices with a large selection of products. Installers were…read morevery respectful of the property and cleaned up after themselves.

Awesome selection, great guidance, flexibility, communication, speed and results. Dru, Geovanny +…read morethe crew were the best to work with on our now second project together. I still can't believe how quickly they get projects done + with such skill. Both of my projects had particulars, mitered waterfall edge, huge backsplashes and tricky angles with transitions and literally the execution was flawless. I've raved about both projects and love to hear from others they've had the same positive experience. Great work and great people.

Having to remodel a kitchen and counter top is an adult fantasy and dream you want to come true…read moreafter working so hard to save the money for. When Dru had said yes to the job and how fast they can have it done should've been a Huge Red Flag Why aren't they busy like everyone else.She came back with a price for us and can get it done in less then a week. I was told they would buy two slabs for the job and not to worry about anything it's her job to worry.We came right over to see the slab and see how the lay out would be.We left it up to Giovanni to organize the layout and he even said it would be tight as they only purchased one slab.Never seen them use a leveler to double check their shims and they cut out faucets holes after they installed cutting the holes dry as it began to smoke they poured a cold bottle water over holes to cut hot and cold doesn't seem to make sense to me and would think it could crack. Right then I should've said no to the job but kept being reassured that they know what their doing and let them finish. I've asked about the scratches on surface and marks around the edges and was told it was from the Machine that cuts granite and all would be polished out. Just let him do his job I'm told. I noticed one slab was not cut even and left a gap from the wall.He began to add colored putty to edge that is seen walking into the kitchen and was told well just add tile and you wouldn't see it. Well maybe make your cuts straight instead.So now after all the money I'm spending I have to add a tile job too that wasn't our plan. They even had the balls to bring in a super short piece for a smaller top of an end cabinet that goes next to stove and when I showed the guys they shrugged their shoulders and said they don't speak/understand English. Why even bring this piece into my home if it's nowhere close to fitting? Giovanni says he can glue a piece together to make it fit as they don't have any more of the slab left over. Again I should've said take all the pieces out of my home as I'm already not happy with the job.But was told not to worry they would fix and make all right. I spoke with Dru about all my concerns and she said it's not about the money and she will make sure the job is done correct and I'm happy with the final results.So I'm out looking for tile now and see not only do I need tile I need thick tile as the gap is so thick the tile would slip right through. When I say this to them I'm told by the time I add the tile mud I won't see gap. And would give me a discount towards having to get tile as money isn't in issue it's about my happiness in the job. No money discount amount was said at the time but I did say it's costing over $900 just for the tile and not adding material and contractor.Weeks for by as they ended up having Covid.Giovanni comes back out to take measurements for the small new piece replacement.( as they never made a template the first time around )I bring up my concerns of the cutting marks and unpolished look of edges and scratches.He uses a Black Magic Marker for some of the small scratches and says the next time he will work on the edges. He worked on a small hole that was next to a seam ( that looked like it got broken off ) and said once the tile is up you won't see the gap between the granite and wall. But why was it cut short - crooked on this one piece the other pieces are straight and somewhat tight? Again shoulder shrugged and said they will make right. And in all this time I had the counter tops covered over the sink and everywhere else as I feel like the work is still in process and don't want to be blamed that I did something wrong to the counter tops. So a new slab was purchased and I was told it cost them $3000 for it Well maybe you should have purchased two the first time around and the guys would've felt more comfortable cutting slabs and wouldn't have made mistakes. So Giovanni and Dru come out after work to add the small section of countertop unprepared doesn't even bring sealant to glue top down. They do however brings other stuff to work on edges and scratches I point out scratches on new piece and he begins to color it in with marker ‍‍‍ Well just stop and don't do that to the large scratches. They seems to be in a rush to leave and collect rest of money. So they leave the "black stuff " for me to deal with the edges myself. I asked well remember you said a discount for me having to purchase tile Dru agrees and says how about half so I only received a $500 discount! I really think it should've been more as I didn't make all the mistakes and sometimes a business has to take a loss. This job has been in the works for over month now and I now noticed three cracks around the sink one where the faucet goes ( cold water was poured ) and the around the sink edge / corners I send a message and it take four hours to get a response of "it's a natural stone and cracks are common" I had to write a short review

We had several quotes to refinish our red oak hardwood floors after 25 years in our home. Tom was…read morevery informative on using an oil based poly or Bona AmberSeal and water based poly over it. He came to our home and actually put both samples on our floor so we could see the difference. It was evident that Tom and his son Nick LOVE what they do and that was another reason we went with Precision. He and his crew were here for 3 days and did a wonderful job! They showed up on the dot when they said that they would, worked efficiently, and minimized the disruption of our lives. They covered everything with plastic so there was very little dust from the sanding of the floors. They cleaned up after the sanding, wiping everything down and vacuuming. The floors came out better than we expected! We recommend Tom and his crew and Bona floor products!

Mike Reilly did a fabulous job on my hardwood floors..I literally can't stop looking at…read morethem....Mike is 100% professional from start to finish I would recommend him to anyone

In addition to his woodworking skills, John Metz offers a wide understanding of his materials and a…read morecreative approach. When we needed help changing a single front door to double doors reflective of the historic character of our property, John's design solution, job estimate and execution very much satisfied the trust we put in him. He completed the work, including engaging assistance for the final painting in good time and we very much appreciate the enhancement he has achieved for us.

Updating my very positive review now that I have the project completed. I very much appreciated…read moreTop Tile's willingness to help me by phone to check if they had an unusual tile size. They even used a personal cell to send me a few pics. The ordering was a breeze and we love the product.

Not impressed. My…read morehusband and I visited their show room a few years back and received ZERO acknowledge the entire time we were there. Several weeks ago, I messaged them through their website to get some additional information and pricing before setting up a (required) appointment; I NEVER heard anything back. I will not make future attempts to do business with a company that treats customers this way.

Donny & Ia redid our bathroom, tiled our living room, and knocked down and removed a derelict…read moregarage that was in our backyard. His work was quick and of very high quality, and the price was very reasonable. All in all, great value and I was very impressed.

Upfront and in fairness, we took the owner of this business (Donald T. Fay) to Schenectady City…read moresmall claims court and lost after we had hired him in October 2023 for a bathroom remodel. We took him to court on what we believed was a breach of contract, but according to NYS law Mr. Fay didn't write a legitimate contract so it didn't cover us. We learned what he provided, and what we signed, is considered a workmanship agreement. This type of agreement offers virtually no protection for the buyer unless the work is deemed unusable and unsafe. We selected specific tiles we wanted for our bathroom remodel project and Mr. Fay purchased tiles that were close to what we wanted but different brands, sizes, and quality without receiving our approval for the substitution. Mr. Fay lied in court and said that this was our agreement (to get close to what I wanted) despite what he wrote on the agreement we signed. He even provided the receipt of the purchased materials to the Judge which showed he didn't purchase what we asked for. Mr. Fay's workmanship was overall poor. The walls of the shower were out-of-plumb, the grout work shows mortar and tile separator tabs, he did not put in any framing to support a shower door, and the tile cuts he made are unclean. He scratched wood floors and dented walls. Pictures attached for examples of work quality. He tried to take advantage of us by buying cheaper tiles and pocketing the money. He was deceitful when we confronted him, so we fired him and would not let him do any further work. We've lost a significant amount of money in this process as we are having all of his work torn out and redone. Heed our warning and learn from our mistake, unless the contract meets the requirements of the New York State General Business Law you are not protected as a purchaser of services. It was a complete mistake hiring Mr. Fay.