About a week ago on travelling from Vernon to Kelowna the light on our dashboard came on saying…read more"low tire pressure." So we stopped at the Husky Station in Winfield who referred us to TAYLORS Auto Repairs right next door. What great service we received!! They met us with smiling faces and took our car in right away even though they were busy. They took out a 2 1/2 inch nail from the tire, and patched it up for us. Even made a fresh pot of coffee for us while we waited. How refreshing it is to have such great service! The guys were so helpful friendly and informative. We definitely recommend TAYLORS Auto Repair for any car repairs. Awesome!!! Thank you for your great service and friendliness. Val and Diane S.

Made an appointment because of a suspected leaky heater core, dropped it off, got a call later…read moresaying it all looks good-no issues-pressure tested to 20 psi for an hour, no leaks.I was told they took the dash apart a little bit so they could see the core.No sign of leakage, told to monitor it.Picked up truck, paid the 175$ drove home 10 kms lifted floor mat on passenger side-wet with antifreeze,Waste of time and money, not recommended

A rave to Midas Westbank. Just had an oil change and safety inspection on my vehicle (taking…read moreadvantage of their current special). Was very pleased with the service done by Courtney and appreciative of her observations. I am very happy with the feedback on the safety inspection. This was presented as genuine concern for my vehicle and not just an opportunity to upsell as I have experienced with Mr. Lube. I give my experience at this centre a 5 star rating.

wow! didn't have to wait long... truck was up and inspected. Parts called and delivered. Brake…read moretechnician cleaned & sanded any rust and/or dirt before installing new pads & rotors... I was out within a hours time. No more squeaking. Thank you!!

Kerry helped me get tires on my family vehicle while I was out of town…read more Great service and professional technicians. Highly recommended

Kerry really knows the meaning of customer service. Despite having a Murphy's law day, he was…read morepatient, thorough and pleasant. When a warning light came on right after I drove away, I phoned him and asked if I could return. He said "Oh yes, please!" even though it was quitting time on a Saturday. (I would expect most people to say "Are you sure?" or "Just drive and it'll go away.") When it turned out to be a problem they didn't have a part for, he gave me a hassle-free loaner car and promised to work on it first thing. I was impressed with his commitment to getting the job done right.

WOW. The BEST oil change ever. Joe was super professional, efficient ... excellent service…read more My Toyota Camry drove away purring ... and a clean courtesy car wash. thank you Joe

Requested an oil change in Penticton today,Feb.7, 2026 & the employee…read morewas very courteous, jovial and quick with our oil change. He went above & beyond ! This worker should be given a raise for making the business stand out, Exceptional service! Brahim Penticton thank you!

I have a BMW . Had to change to change transmission oil which can be tricky and expensive on these…read morecars . These guys came in with a quote 1/3 the price of their competitors who quoted me in the four digits . Was a bit suspicious and asked around ; even their competitors recommended them . Fast, courteous and above all honest service . Cam walked me through the invoice . The only surprise was the great price. Highly recommended.

We had a difficult problem with a 2005 Nissan Pathfinder after repiair at the Kelowna location…read more Tom went the extra mile to resolve the issue to our satisfaction including countless hours of research to determine what was causing the issue. Tom is number one in our books!

amazing just amazing! from the greeting and knowledge and communication from Jordan to the work…read morebeing done ! efficient! on time ! and reasonably! thank you Jordan and crew!

Helpful staff and the work is always done well. Maintenance work is affordable. Last time I was…read morethere they showed me in the shop exactly what had to be done on my vehicle and why.

We just want to give a huge thanks to Brayden Lavers and Garret Thorne for their unbelievable…read moreservice this week. We purchased a 2018 Nissan Frontier and unfortunately had endless issues with it. Today, we picked up a brand new 2019 Frontier as a replacement. No cost to us. We are so impressed by their professionalism and service. Also a huge thanks to Ashley in finance. She knows her stuff. Their service department is the best Jon Wray is the most professional and sweetest guy you'll ever meet. Always helpful and accommodating, the best in the industry by far.

I have not gotten any work done here yet, but I called in to inquire about getting a couple spare…read morekeys cut for my I35. Upon bringing it in, it turns out some extra programming needed to be done that I was not aware of. I was concerned about the cost differential of over $100 as quoted. I left disgruntled. I called in next day, left a message & was immediately called back by the manager. Rob called me back right away, and was honest, earnest & appreciated what had happened. Top notch service. Fantastic customer service, as I was initially disappointed, but I understand that things happen, and it's how it's resolved is the key. Talked to the manager, explained everything, and now I will be swinging by Kelowna Infiniti when it comes time to put my old girl to rest, or when she needs a good once over! Coming from a couple Lexuses & a Toyota family in general, I will never look back at branding myself an Infiniti guy.

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !