Great customer service, fast efficient service, fare pricing, from brakes, oil change, tire repair…read moreand changes.

From the owner: Call today for an estimate 778-721-8873. Our State Of The Art Facility Can Maintain Your Vehicle…read moreFrom Top To Bottom. Our Specialized Technicians Can Repair Any Breakdown And Get You Back On The Road. Top Quality Tire Brands And Auto Parts To Meet Any Budget. Stop By And Visit Our Team. Reach For The Best.

Went for an oil change at Jiffy Lube in Westbank, BC. Had an…read moreoil change, then they looked at my cabin air filter. They replaced it for 69.99 . It took a maximum of 10 minutes To replace this in cabin air filter. These air filters are priced between $10-20 on the Internet. The Nissan dealer price is $25. Labor to install @$45 is consumer robbery. Never get any extra work done at Jiffy Lube, an absolute, no, no.

On June 20 2018 I went to Jiffy Lube for an oil change in preparation for a 2 week RV trip. The…read morenew owner, I presume, said I really didn't need an oil change yet and next time wait until I drive 8000 Kms but no longer than 2 years. He went on to say that If I just wanted an inspection next spring he would be happy to oblige. A few minutes later he asked me to have a look at my coolant reservoir which had been cracked and repaired, but not well. He advised me get a new one ASAP, because I would be in dire straights if it leaked on my pending trip. When I returned home, I had a closer look at the plastic reservoir and noticed a burning sensation on my arm where a newly developed pin hole leak had sprayed my arm. I have ordered a new one. Nevertheless, without Jiffy Lube spotting my problem, I would have been stranded on my planned trip. Can't thank you enough! Ray

First class service. I was driving my old clunker out to Kelowna for a lacrosse tournament when my…read morecar started to stall at idle. I pulled into this service centre at closing time, explained the problem, and the service advisor got the car info, found the required part (which was the last one available for this old car) and overnighted the part from Vancouver and had the car fixed by one the next day. And they also shuttled me to the lacrosse tournament and picked me up later. Not too often does this type of service happen now a days! And their shop is very clean and organized with lots of service bays. To top it off, their rates are probable the lowest that I have seen in recent memory. Thank you for your prompt and excellent service.

I've been here many times with my Jeep and they've been extremely helpful every time. They've…read moredriven me to and from the university many times as I waited for my Jeep to be fixed. I have never had any issues with their service and I even look forward to going back (not the broken car part of course lol). I would definitely recommend this place especially for jeeps!!

Had the craziest day, and Mr. Lube saved it!…read more Well, Rachel the Assistant Manager saved the day. Not only did my Windshield Sprayer break, my mirror broke, and my battery died all within an hour, Rachel was able to source the parts and fix my car. She could tell I was stressed out and her kind words and hard work made my day less stressful. I will be telling all of my friends and family to go there and I will be coming back for sure. Thanks Rachel, and thanks Mr. Lube for hiring such great, friendly, smart staff.

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

I come in because my check engine light was on in the morning and they ran a diagnostic and found…read moreexactly what the problem was. I got an oil change same time because I knew I did need it, they did talk me into a synthetic, and with that came a flush. I do a lot of traveling though and I thought I already had synthetic it must've been replaced after my car had a small accident and went into the shop they did an oil change there when they repaired the vehicle, and I prefer synthetic blend so I had no problem when they offered to get that done All that was before I read the reviews.. But I don't think that would have changed my mind i'm going with synthetic it just may have changed my mind about where I went originally to get it done I would have read the reviews easier if Yelp did not hide the two one star reviews Not cool #Yelp They were real thorough in checking everything from air in my tires to the fluid level and they topped everything up. It did take a while but I stopped in there as well because I was killing time for another appointment so the time issue wasn't a factor for me. They were really pleasant and they really knew what they were talking about.. That was the only reason for the third star. Know how and experience and expertise says a hell of a lot more for me and a couple bucks padded on the bill here and there... I took a picture of the bills so you can see the charges. It cost me $130 I AM JUST NOT REALLY SURE ABOUT GOING BACK THERE. HE SPECIFIED THAT CHANGING OVER TO SYNTHETIC WASN'T GOING TO COST ME ANYTHING AND THEN I HAD A $99 PLUS CHARGE IN THE BACK MY MIND I KNEW THAT WAS GOING TO HAPPEN BUT I HAD OTHER THINGS TO DEAL WITH AND I KNEW IT WAS AN ARGUMENT I WAS NOT GOING TO WIN SO THEY JUST WON'T GET MY BUSINESS AGAIN He did give me $25 managerial discount so I was okay with that still cost me hundred 30 bucks for an oil change... Take from that what you will...

We have been happy with the service received over the years. I also appreciate the text recall…read moresystem to ensure the vehicle is maintained well. They are handy for tire exchanges. Highly recommended!!!

Charles & his entire team @ Tops Auto Repair are AWESOME! I don't trust many mechanics anymore, but…read moreI feel like TOPS knows their stuff and are trustworthy. The staff is always friendly, prices are completely reasonable, and service was good. A friend that has known them for over 30 years recommended them and I can't say enough good things about my recent experience. They are honest and very knowledgeable. They took the time to thoroughly explain what was wrong and what needed to be done. My car is a 2005 Subaru Outback and feels like a new car again. It's a great feeling having peace of mind that everything was done to perfection and the cost was still reasonable, considering they even went above and beyond. I highly recommend Tops if you want the best qualified mechanics. One thing for sure - I will never go back to Canadian Tire again! I've tried many, but Tops is the best.

Charles, Nancy and the team are the best! I have always taken my vehicle to Tops Auto since moving…read moreto Kelowna in 2014. It is a family owned business and you feel like you are part of the family. They are friendly, fast and affordable. Charles is great at explaining the work that was done in clear terms and why. I have learned so much about automotive from Charles! Nancy keeps the shop running at the front and she is such a wonderful person to chat with too. They only hire the best so you know your vehicle is well cared there. I wouldn't take my vehicle anywhere else. 2021-10-04/lc

SEVEN DAZZLES IN DISTRESS! Took my parents car on a girls…read moretrip and the car dash board kept yelling at us. Pulled over at Pro oil change and panicking asked for help. The kind gentleman took a look under the hood and under the car. Added oil, topped off the windshield washer fluid and checked out coolant. The staff was just so helpful and friendly. Didn't laugh at any of my "girly" questions. We have so much more peace of mind driving now on our long road trip. Thank you guys so so so much! Truly appreciate all your help!

NEVER AGAIN!!!! Have been going to Pro oil change for quite…read morea few oil changes now and the upsell is always strong, but this last change was a bad experience. I was asked if I had any coupons and told them I would be using my Groupon today. Within minutes the fellow came over to me with the dipstick in his hand and said my car was out of oil. (I know for a fact that it was not) He then said they were going to do a engine flush to fix the "Gunk and Sludge" that was making the engine use oil. I refused and he tried to get me to buy some Lucas treatment. I refused it and said I would check with my mechanic friend. He replied with...Whats he gonna do? Anyway he asks me if I want anything else checked,I said I just want the oil change. I am treated very unfriendly and he comes and shows me the dipstick and says full now but still dirty!! Upon checkout he was very unfriendly not offering me any coupon for the next service like he did to the customer ahead of me. I looked at my invoice and it stated that the washer fluid was topped up,but it was still dry. I called them to complain and they said they would get back to me ...still havent heard a word.. STAY AWAY!!! unless you want to pay through the nose

Excellent attentive service!! Drew went over and above to fix my sisters car, everything was…read moreexplained to me, he kept us informed and updated. I highly recommend this company, getting an car fixed can be scary and overwhelming but we were walked through what needed to be done and are very happy. Thank you!!

June 21/23 I have been a customer for many years and continue to be impressed with the team I trust…read morewith my vehicle and life. Ensuring your vehicle is safe to operate and knowing there is a team readily available to address any concerns gives peace of mind that is priceless. Rick and Drew have high standards of customer service and will work with you to resolve all issues. Thank you for your excellent service and personal touch. Carol

Probably one of the best auto repair shops I have been to, they were very reliable, had great…read morecommunication, didn't do extra work, but added value and confirmed the work required after the diagnosis. Their head mechanic went over the invoice with us on top of the service underwriter. They even had a courtesy vehicle for me to use while mine was stuck in the shop for the day.

Squeezed me in with absolutely no warning, took the time to come back to me to explain what was…read morehappening, popped out and grabbed the part and had me back on the road in no time for an incredibly reasonable price. I explained cars and trucks were not my thing and they didn't talk down to me or try and up sell me anything, also their shop is shockingly tidy, probably the tidiest one I have ever seen. Great work, much appreciated!