Requested an oil change in Penticton today,Feb.7, 2026 & the employee…read morewas very courteous, jovial and quick with our oil change. He went above & beyond ! This worker should be given a raise for making the business stand out, Exceptional service! Brahim Penticton thank you!

Thank you kindly to The Great Canadian Oil Change and the best mechanic Joe in West Kelowna, the…read moreservice was awesome. My husband usually has the duty of car maintenance but I thought I'd help out. My experience was phenomenal. Joe did everything to a tee. He's professional and kind. He even taught me how to use the Car Wash. I'm not going anywhere else but here. I'm a customer for life!

Great service from Jadon and Jason! They were incredibly helpful and took the time to assist my…read moredaughter with her flat tire. Really appreciate their kindness and professionalism--great service as always!

Warning, I'm going away for the winter so before I park my car for winter storage I wanted to get…read moremy first 6000km oil change, the dealership was booked so went to Jiffy Lube friendly staff, but the cost was $194 Wow, I then called the dealership to see what the first service price was $120 I feel totally ripped off, and then they asked for a tip? Will not be visiting here again.

Westbank BC location Had oil change plus they recommended…read morethat the front and rear differential fluids be changed and I was charged for the work. Within 500 kms the front differential blew up. Car was towed to a service station where they only found 750 mls of black fluid instead of the required 1200 mls. The rear differential was OK and was full The car has only 66000 kms and the manufacturer recommends changing the fluids at 100,000 kms. The only ones to touch the differential has been jiffy lube. It will be costly to fix the problem. We are currently at odds.

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

If you are going in for an oil change, be sure that you request they check the manufacturer's…read morerequirements for frequency. Mr Lube automatically has everyone coming back in 5,000 km (NOT miles) which is likely twice as often than necessary. This is just greedy! Do better, especially in the car service business.

Cole was a friendly and very helpful man during my oil change. He new what was wrong with my car…read moreand said they could fix it. Great customer service. 5 thumbs up

If I am in the Okangan and need an oil change, this is a great place for service and price…read more Efficient, friendly and helpful. Always reasonable and will do most work within 10-15 minutes. You also can get a radiator flush here.

I have been a customer of yours since 1/23/2010 Inv. # 5051027. As a retired mechanic and service…read morestn. owner I even considered going to work for you. All my services have been great until 07/27/2021 when I had new lic. plates because mine were stole. We sat inside for almost 1 hr. because you computer Would not accept my new plates. Then today I got in line and was told it would be about 3/4 to 1hr. wait. I said I would come back later. I came back and got in line behind a truck. The Employee then and came and told me I had to change lanes as the other car was there before me. Then I was informed it would be another 1/2hr . At that point I had had enough and left. This is the WORST SERVICE I have ever had. Garry Rastall

A-List. This business is built and run different. The most professional oil change service I have…read moreever experienced. First, they will scan the bar code on your door panel that will bring up a surprising amount of information about your vehicle and service records. They will check fluids, belts, battery (they actually use a tester), filters, headlights, turn signals and tires. As well as look for leaks in the engine compartment and underneath. They still offer a "speedy" car wash, which is the lowest option of car wash, with the oil and filter change. Absolutely best service from beginning to end. Very surprising and appreciated. Downside - They do not carry synthetic blends so expect $135 without any discounts/coupons. Of note, if you just want a car wash, the machine only takes exact amounts (bills, coins) or you can use a credit card. Prices range from $11 to $17. It's a good car wash. If you don't have time to change your oil at home, this is the place I recommend. This is a different oil change business. You'll know what I mean when you get there.

I was there about 10:30 this morning and all bays were empty. I went into bay one. The only thing…read moreI noticed was they changed the oil. Said everything was checked. I said how about the transmission fluid tray sample (like they always show me) and guy said there are four bolts and it is a waste of time and don't do that anymore. I had to ask for all lights to be checked, did it finally. Tire pressure not checked and wiper blades not checked (although says it was). The two guys who served me were rude. One guy who worked at the till would talk to me with his back towards me. I have been coming to this location for approx. 10 years and this is the first time I have been extremely disappointed.

Had the craziest day, and Mr. Lube saved it!…read more Well, Rachel the Assistant Manager saved the day. Not only did my Windshield Sprayer break, my mirror broke, and my battery died all within an hour, Rachel was able to source the parts and fix my car. She could tell I was stressed out and her kind words and hard work made my day less stressful. I will be telling all of my friends and family to go there and I will be coming back for sure. Thanks Rachel, and thanks Mr. Lube for hiring such great, friendly, smart staff.

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

Issue with parts but was notified on a daily basis with updates . Was provided a loaner vehicle and…read moreFifth Ave Auto looked at vehicle for free after work was complete (lingering issue after repair). Good communication and friendly techs .

From the owner: Auto maintenance and repair. Specialists on staff for gas and diesel engines, diagnostics,…read moreelectronics and electrical, transmissions, steering and suspension, brakes, air conditioning, differentials and drive train.