The owner was so kind and helpful when I needed service for failing battery!! The area is a bit congested so with his guidance, he can assist in parking the car. read more

Hate to write this review but Nevin pushed me to a limit. He is not only incompetent but unprofessional and shitty person. I have been using him for last few years as its close to my house but had problems every single time. The way this biz works is he charges labor charge per hr and parts are separate. He gets kickbacks on parts (30-40% of the price) so keeps on replacing parts w/o diagnosing the problem. First time he charged $2.5K but prob did not resolve, asked me to go to dealer. Dealer said he replaced wrong parts and ended up paying him more. Second time some small part broke, he said needs to replace $2K of part and I pointed that he could replace the part instead. Recently I took the car for a shock problem. As usual he starts replacing parts, first motor then shocks and the problem is still there. I take it back and he doesnt look at it for months. Then he says he needs to replace another part and I asked him to show why he needs to replace. He got pissed and asked me to take the car and sue him. I just sued him in court and won the case. He tampered my car to get evidence for the court, stole docs from the car so i don't have evidence, but still lost the case. I went to his shop today to give him one last chance to fix the car instead of paying me and he curses me saying i will fall sick and spend all that $ on hospital. Such a shitty person If you have not seen the pattern with him replacing expensive parts, maybe now you will. read more

European Auto Performance - Auto Repair Near Me - Cupertino, California

Yesterday I had my Mercedes C250 serviced at European Auto Performance again. Very Pleased! I have been using this shop over the last 10+ years. Everytime, I was pleased with the service and was grateful to have a shop I can trust and reply on to go to when I need a car service. read more

Very responsive, and gave insight into long term service precautions we need to take with our Audi. Great price and fast service. Couldn't ask for anything more. read more

They responded to the quote request quickly, and the oil change was done with great care. I will come back again in the future.

Very good experience with this business - I have been taking my Mercedes here for years and even though I moved I will definitely continue using them in the future. The service has been top notch - reasonable, reliable, and fast. It's great when you have an auto shop you can trust. Highly recommend. read more

I have brought two of my BMW's (a 1998 Z3 and a 2013 135iS) to this shop during the past couple of years. Nevin and his mechanics have provided me outstanding repair service at a reasonable price. Repairs have included spark plug changes, valve cover gasket changes, water pump replacement, oil and filter changes, brake fluid flush, coolant flushes and coolant tank replacement. The most recent service visit was to repair several electrical wire bundles that a rat had chewed up causing the "service engine soon" light to come on. read more

The starter on my 2008 BMW 328i failed so I had the car towed here for service. $760 including $400 for aftermarket starter and $360 in labor. The exact same starter retails for $120. Labor charge very reasonable because the starter on this model is difficult to access and is easily a 4-hour job. Good work, but 30% to 40% overpriced. Almost $800 for a re-manufactured alternator..... read more

European Auto Performance - Auto Repair Near Me - Cupertino, California

Good prices but horrible quality of work. Came here for a new water pump a while back. Whoever installed it broke my rear coolant transfer pipe O-ring. Also, instead of using a proper gasket, they made one using gasket maker which started leaking soon after. Ask them to replace my oil level sensor, instead they replaced my thermostat for $130. Check engine light vacuum leak repaired 3 times, keep throwing parts at it and clearing error code at $120 a pop. Do not bring your car here! read more

European Auto Performance - Hand made "Gasket" for my water pump - Auto Repair Near Me - Cupertino, California

A friend of mine recommended European Performance when I was having some minor issues with my BMW last year. When I arrived at the shop, I was greeted by Neven who was super friendly, knowledgeable, and made sure all my questions were answered. I've brought my car in a few times since and every single time the service and quality of work is excellent. Neven has even stayed open after hours to make sure I got my car back on time. Seriously, if I could give European Performance a 10/10 rating I would. If you're looking for an honest, skilled, and quick turnaround in an auto shop, this is definitely the place! read more

Nevin is the man! I bring my car here every time it's the best spot for servicing European cars!

I was recommended to European Auto Performance by neighbors on the NextDoor app when I needed an emergency repair for my BMW 328iC, and I have been coming here for my car maintenance ever since. Neven does thorough work, fair prices, and can make the needed repairs in a timely manner. During the Covid-19 Pandemic when all businesses were closed, I needed car maintenance that couldn't wait because I have two "essential service" jobs. Neven was able to schedule an appointment to accommodate my schedule and he made the necessary repairs for me right away. He was considerate and I was so relieved! The next time you need car maintenance, I recommend you call Neven for your service. read more

Maybe you should try to ask everybody to fix their car to perfect conditions that's up to a new car standard. I'm selling my car as is and there is no way that stands for the car is unsafe, you are exaggerating the facts and trying to cover every little unnecessary works to your report. Based on your findings, there are no car should be driving in the roads. Wait, does a bad hood strut will cause any unsafe? Also my yelp has always be this one and you are revealing private customer's names and address information online without our consents. You have 24 hours to remove such personal information, You have the worst attitude and rude temperature. You are threatening me to remove my reviews. You are welcome to go to the court, and see what the judge says. The owner called the lady and manipulate to gets 5 star review as the person basically has no auto knowledge and no idea what is this into just following the brag from the owner. He has been trying so hard to fight for a negative review even to the extend threatening and pressing freedom of speech. read more

Two guys in this shop. Nevin (the only reason there are two stars) is okay. Only my wife has dealt with him, and she thinks that he's knowledgeable but is not a big fan of him. The other guy Laslo is a total idiot - does the bare minimum, overcharges you for sure, and is full of attitude. There are quite a few other repair shops out there with better service and the same, if not lesser, prices. If you do decide to take your car there, do insist on talking to Nevin. Though their rates are exhorbitant, that is the case with most european repair shops, but even if the rates were half that, Laslo isn't worth it. read more

I've come to European Auto since '05 with an E36 & an E39. Nevin is the owner, and the sole person you should speak with if, and when, you decide to finally take your vehicle here. The best time to reach Nevin is between 10 & 11 am. I can understand what some of the lower ratings are about. Maintenance with German vehicles is ridiculous, we all know this; but that's what comes with driving a machine, that even stock, is built to out-preform everything else on the road. Now if you were to goto Steven's Creek BMW, Mountain View's Dinan, or if you started looking further north on the peninsula, then you'd immediately notice that you were being over billed for any service. This is just one more area that European Auto outperforms it's competition. Now focusing back on the more important issues, such as honesty, integrity, and knowledge; Nevin is a very experienced mechanic, and he will be direct with what you need and what you don't need. This isn't the type of establishment that will push you into buying anything you're uncomfortable with. They will let you know if anything is wrong with your machine, and when they fix it, it will be fixed. Service: 4.5 stars Price: 3 stars Atmosphere: 3 stars Location: 3 stars Last impression: 4.5 stars read more

Just had my BMW repaired at this shop. Go to Nevin directly as he is the guy you want to talk to. He went out of his way to make sure my car was in and out the same day and to make sure I got the best deal on parts. What makes me appreciate this shop so much is even when problems arose that weren't even really their fault they went above and beyond to make it right and I still got the car back even though it was a Friday. If you want an affordable honest shop I recommend this one. read more

Great and reliable place for your car repair. We have known both of the owners for over 20 years. They are honest and capable with great experience. I would trust them more than my car dealership!!! One of the owner is retiring and the replacement technician is also great!! read more

We've been coming here for years for my mom's car. Nevin is nice and very knowledgeable . He works fast and does a very good job. After I bought my car, I've been coming here too. Whether is for regular oil change, parts upgrade, or repair. Way cheaper than other places without sacrificing quality. They definitely know their German cars. Very easy to contact. They are very responsive to phone calls and super easy to make an appointment. I had to get my code read for my car a couple of times and Nevin did it for free. And I didn't even end up doing any repairs. Recommended this place to all my friends who drive German cars. read more

Worst service! Despite the appointment, they were 30 min late to take the car. The oil change service took 2 hours instead of promised 30 mins and car computer still complains that the service was not performed. read more

Neven is awesome! I have the first made BMW x5M in the world, which also means v8 issues. I've been coming to Neven for about 10 years and he always does a great job, reliable with not too expensive parts and labor. Pay around 2k each service, which is much better than the 6k I used to pay at the dealer. Not to mention Neven remembers you and is a great person overall! Recently got new brakes and transfer case and he gives you the best rundown possible. Thank you Neven! read more

Excellent no-nonsense service for bmers, benzs, audis, etc. Neven and Lazlos are awesome. They have many, many, years of experience between them. I have been a satisfied customer for the last 20 years. I cannot recommend European Auto highly enough. read more

I brought my C300 here a number of times for various repairs, and have always received great service at reasonable prices. Most recently, my car needed some work that after diagnostics, was determined to be a dealership-only fix (ick). European Auto Performance was incredibly fair with charging me only for the actual work that they did, which I appreciate so much. I got a new car (non-Mercedes) this weekend, but if I ever purchase another, I will only come here in the future. Thanks! read more

I'm the woman that asked for a pre-purchase inspection of "Nic's", the earlier reviewers, pristine looking BMW. I had agreed to purchase "Nic's car pending the inspection which I paid for. I've always done this before purchasing used cars because often the cars aren't as represented. I looked for a shop near "Nic" and found European Auto Performance on Yelp. I spoke with the business owner and his technician and both were very professional. I asked the owner to send me the report and to call to discuss it with me when he finished.He called and did just that. I opted not to buy the car.The business owner has listed many of the items found during the inspection in his response to "Nic's" review. They are not minor repairs as "Nic" claims in his review. When I notified him by text, he responded saying the repairs needed were minor and accused the business owner of trying to get business. I didn't respond to his text because he was obviously upset that the deal fell through. I am grateful that European Auto Performance kept me from buying a car that needed alot of work and was not in excellent condition. "Nic" is just trying to disparage this business because I didn't buy his car and that's not fair to this professionally operated repair shop. read more

These guys are great. Very friendly, knowledgeable, and fun to talk with. I brought my overheating Jaguar in at 8:30am and was out with a new thermostat 3 hours later. They recommended I get it in soon to find and fix a minor coolant leak they spotted, so I'll be going back tomorrow morning. No nonsense shop they diagnose and fix high performance cars. If you want frills and double talk, go to the dealer. If you want an old school shop that does it right, come to this place. read more

Avoid at all costs. The guys here come across as friendly and helpful. I brought my car here to ask for a quote to repair my engine, but when I declined to use their services they decided to charge me $100. I paid the fee even though I know that they have done nothing to deserve my money. ...watch out read more

I notice my ML430 makes noise when the wheel was turned. Power Steering oil was low. Took it to Nevin and I told him I didn't have time to fix it that day. He filled in the power steering liquid for FREE. I love this place. This is the kind of service that bring loyalty out of me. I bet dealer won't do that. read more

I've been taking my E430 and Audi TT to Neven for about four years and I think he's outstanding. His rates are reasonable, he's honest, he does quality work and he always treats me as a priority. He fixes simple little things for no charge, and will consistently arrange his schedule to try to fit mine. I moved from Cupertino recently, but it's an easy decision to drive the 20 miles back to take my cars to Neven. read more

honest repairs at a great cost. I bring all my BMWS here

We've been taking my husband's BMW here for about two years. We tried a few other places before this one and were disappointed with the level of service and the prices. Very high. We also went to the dealer for an estimate, which was ridiculously expensive. We were thrilled when we discovered this place. Both Laslo and Nevin are highly knowledgeable and go out of their way to be accommodating. They show you what's going on in the engine. They explain everything thoroughly. They have never pressured us to do unnecessary work. I can't say enough good things about these guys. Good service. Very accommodating. Knowledgeable. Quick and far less expensive than any place else we've tried, especially the dealer. read more

This place is great. I been comming here for years. Always happy with service and very good prices. I have S class and my wife has a ML. They been working on our cars in Palo Alto before moving to Cupertino. Much better prices than a dealer. Go see it for yourself. read more

I've been taking my Mercedes to Nevin and Lasslo at European Auto for almost 20 years and am convinced that they are the reason my car is still running today. They have been extremely good to me, & I totally trust them. Even though they moved to Cupertino from Palo Alto (20 miles further), I still take my car there. Yes, it's time for another car and since I don't want to buy a NEW car, I will buy a used one from them and continue to use them as my mechanics. read more

My BMW coolant hose was broken, spent $120 for repairing at the shop because the shop is close to my work. 3 days after the repair, the coolant leaked again at the same host. This time I went to BMW dealership, and they found that the hose was not installed properly to cause the seal ring on the hose broken. The BMW dealer has to replace the host again for $140. I went back to this shop with the hose of broken ring. The owner had a bad attitude, tole me that BMW parts should be blamed, because the ring is too big. He only refund me the cost of the hose, since he could return the hose to where he had ordered. There was no refund on any labor and coolant cost. A very bad experience! read more

I went to the shop to get the oil leak diagnosis and repair. They replaced my radiator. I went into the shop with a working AC and when I drove to my work I found that the AC is not cooling. On taking the car back to the shop they found the AC belt is missing. I paid two times for the same AC belt. They forgot to put the AC belt 1st time and charged me in BOM the first and second time within a few weeks time frame. Also due to missing belt AC tensioner etc had to be replaced. I had to pay almost two times for the bad job done on car and for their mistakes. read more

Where do I begin!! Let me just start with the fine customer service. Nevin, the owner, is a gem of a human being. Not only is he extremely knowledgeable with Volvo, BMW and Mercedes, he gives so much of himself when a customer walks in. We have had all our four cars serviced by Nevin and his fantastic team during the last ten years. We will not trust our cars to anyone but Nevin, Lazlo and the rest of the team of fine mechanics. He is reasonable, honest. So many times we have stopped by with a minor repair. Not only does Nevin do the job right then and there, but many times he will not even charge us for the excellent customer service. If mechanics could receive a university degree, Nevin has a PhD! If you are looking for the best in a mechanic, look no more! I am a very satisfied customer and I tell all my friends. read more

Solid service that fixed my car promptly. Was very impressed. Would come back.

This is the best in the entire bay area for Mercedez vehicles. Both boss and technicians are very nice, professional and considerable for customers. Furthermore, they tried best to save money for customers, because the initial invoice price was much higher than the final charge. The boss was very kind and nice, and it was a great experience to work with his team. If there were 6 stars, I would like to give them full 6 stars. I will definitely refer my friends who have Mercedez cars to this shop. Prof. Willie W. LU read more

He deserves no stars. I'm a mechanic and brought my car to him. Very unprofessional. He must have paid for he's license to practice. Don't bring your car here read more

1. Charged me upfront full cost to order parts. A red flag which I disregarded. 2. Never called to let me know that car is ready or parts have arrived. I had to call to check status. 3. Charged me full list price for parts even though he gets a nice discount from the dealer. I do not know for sure if mechanic is allowed to do that. Or whether he pays taxes on those "profit" markups. Yes when asked he claimed the markup as his "profit". 4 Quote for parts was $72 lower than what I paid on a $200 part. Overall nasty experience. He is a fraud. Avoid if at all possible read more

I will give him one star just because I have to. The service here is horrible. I like working on my cars so I expect my cars to be well taken care of when I bring it in for service. brought my car here to have a sensor replaced. I picked up my car a day later and after driving it for a few hours it started over-heating, pulled over to the side and after an hour of looking under the hood I noticed the mechanic forgot to connect the harness for the fan. The whole time on that hot day at idle my car over-heated and I did not notice it until fumes started coming from under the hood... Never going here again! read more

SIMPLY the BEST! Never go to dealer service again. This shop is just great with proper service and good value. Dealer never shows you what they did for you. This shop does read more