i came in for a pedicure yesterday and after 20 minutes, my technician said I could put my socks back on. As soon as I got home, they were completely smudged and look AWFUL. A waste of money and I tipped so well too. very disappointed read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

I had to stop at this salon because I was crunch for time. I will say the service is fast, but the communication with customers isn't well. The nail tech never asked me how I wanted my nails. I don't like my nails this long and round. I love the color and they do have options for cateye, and they don't do chrome. If you're press for time, and just need your nails done for the time being then stop here. read more

Europe Nails - Cateye purple - Nail Salons Near Me - Pittsburgh, Pennsylvania

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I should have read the other reviews before stopping in here for a pedicure. The only positive is that it is super convenient, located on the bottom floor of the mall, near Macy's. However, if you have the time to go somewhere else, I'd recommend that you do so. I kind of felt unwelcome from the moment I walked in. I did not have an appointment, but I signed my name on the front tablet and waited for someone to address me. They didn't really say hi, just told me to go pick a color, but didn't even tell me which wall to look at for the service I had requested. When I did get over to the correct nail polish wall, it was completely disorganized and looked a bit of a mess - with many bottles almost empty and no rhyme or reason to the color organization (basically just bottles thrown on the wall haphazardly). I was told to take a seat in a pedicure chair, and then no one came over to me until about 10 minutes of sitting there. It was strange that no one even said anything or apologized for the wait. When the pedicure finally began, the water was barely lukewarm, and clippings from the woman next to me's toenails were flying over to my station (again, no apology). The pedicure was fine - pretty basic for $35, but I will not be returning as the overall service and ambiance left much to be desired. read more

Europe Nails - The disorganized nail polish wall - Nail Salons Near Me - Pittsburgh, Pennsylvania

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I wish I would've read the reviews before going in. At $70 plus tip this isn't at ALL what I asked for. The woman was nice and when I showed her the picture seemed to be comfortable doing what I was asking. I had to mention a couple times something was crooked. Stay away from here! read more

Europe Nails - What I asked for - Nail Salons Near Me - Pittsburgh, Pennsylvania

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The one lady slapped me awake on the hand whenever I started drifting off to sleep the one time when getting my acrylics done. I was 16 at the time and this was in 2020-2021 but I just also wanted to share my 2 cents. It made me feel really bad like sorry for being relaxed i guess . The nails were fire tho read more

Nails were done well, but they left my old polish all over my fingers. Look at the red polish on my fingers. read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

I'm never in the mall but I was waking around & passed this place so I decided to get a pedicure. On the menu the basic pedicure was 35.00 & higher tiered one was 60.00. I told her that I would like the cheaper one but she then told me she would give me the 60.00 one for 50,00. I agreed but was charged 60.00. It's my fault for not checking my receipt but that is just so shady. The pedicure was horrible. The woman spent the entire time watching the front door & customers come in. It was rushed & she didn't spend any time other than trimming my nails. No attention to hangnails & cuticles. I will never return again. read more

The attitude. Improve the salon tech's attitude. I've never been so 'shamed' into wanting to get a basic, regular polish pedicure. When I basically had to demand just regular polish, the tech was extremely rough and unprofessional during my entire service. There are so many other options. Choose somewhere else. (My children got me a gift certificate for Christmas which is the only reason I went here). read more

Lesson learned, read reviews before you go and no lore nails. Last Sunday I got my manicure done. I asked for tips and french manicure, round shape The lady that gave service was not in a good mood and was bothered when I asked to cut the tips a bit shorter and overall seemed like a nuance to her End result was crooked nails, excess powder residue, glue on my skin, etc. When she applied the last coat she just walked away and left me there, no lotion or cuticle oil. In the back of my head I said, well... mall nails, but the price was not mall nails. read more

Europe Nails - Crooked shape - Nail Salons Near Me - Pittsburgh, Pennsylvania

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I love this place. They do a very quick job on nails and I think the quality is pretty good. I've been going here for years and will continue to support them. read more

Europe Nails - Acrylic full set - Nail Salons Near Me - Pittsburgh, Pennsylvania

Absurd - a little pedi for a 12 year old girl that was barely done - like nail color alone - was $35. If they gave her the full treatment that would be different, but they were clearly salty that we weren't getting gels. Kinda dirty too. Do not bother read more

I knew the reviews were bad, but I was stuck at the mall awaiting a phone repair and couldn't resist the lure of a pedicure. At $35, I'd say it's an average price for a pedicure with below average service. I was in and out in about 15 minutes. I wouldn't say it was a horrible experience, just extremely brief. Something to keep in mind if you're in the market for a mall visit. The salon itself is pretty and I'm hopeful their tools are clean given the overall aesthetic and the bevy of sterilizers in the rear of the shop... fingers crossed -- pun intended. read more

I came in to get a fill and gel polish change. I had asked for french tips with pink instead of white, and nude/natural color for the rest (to cover the white tips). The tech had a really hard time with this, and kept sighing and even said they were ready to be done with them. I also was hit with a moving drill bit on my finger -- which I get accidents happen but they didn't apologize at all. I honestly was too afraid to say anything because the techs weren't very kind to the customers.. one customer came in and asked to have one nail fixed, and the tech was quick to say no and that they would not be fixing it. Another customer came in and asked if there was any availability and a tech from the back of the room screamed "NO" quite loudly. The rest of the techs all chimed in to say that they were busy. Another customer asked how long the wait would be and was laughed at, pretty obviously. Really not a good experience and not worth $60 read more

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The lady who did my nails was very nice however the quality of my nails was terrible. I went in and asked for a full set of pink and white ombré. All of the nails were lumpy and uneven and two of them were crooked. She tried to tell me my finger was crooked and I said no my finger is not crooked. I paid $70 and had to end up going to another salon to have them fixed. First time in my life I've ever had nails turn out this badly. read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

This is the worst nail salon I've ever been to. The quality of their work is horrendous. The nail technicians are rude, not friendly, and rough. Do not waste your time or money at this establishment. I paid $65 for this. read more

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I'm upset I didn't read the reviews before going in. This was the worst pedicure I've ever gotten. I was in and out in 15 minutes, they rushed through everything even tho I was one of very few people in. I can't believe this was even $35. The Europe nails in the Robinson mall does a MUCH better job for the same price. read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

Awful! Beyond awful! Paint all over my cuticles! When I asked to have it removed, I was told that it will wash off. The work is too fast! Very rude as well! I'm still mad hours muster about how fast the man worked. He seemed very annoyed that I was getting a regular manicure. Do NOT go here! read more

I walked into the nail salon today at Ross Park Mall. My 5 year old daughter loves getting her nails done. When I walked in I was asked what service I wanted. I informed them that my daughter wanted her nails done. I was told at first I should come back in an hour. Then the gentleman working there stated he could do it but it has to be the Gel nail. I told him I didn't want my 5 year old to have Gel nails just regular polish. He sat down and said he couldn't do it. I asked him if I wanted my regular nails just polished you wouldn't do it. Then another worker yelled from the back stating that they only do gel nails for kids because they might not sit still. I explained to her that I understood that kids nails wouldn't last long but it was more for the experience and I wouldn't ask for it to be redone. She just sat down and just ignored us. My daughter was hurt . I just told her that they were busy and couldn't do her nails. I would NEVER return to this salon again! If I could give zero stars I would! read more

I came in to get something a little different. Amy just finished my nails. She made excellent suggestions and gave me a perfect ombré manicure. They have tons of different colors from which to choose Highly Recommend!! read more

Europe Nails - Ombré Chrome Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

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DO NOT GIVE THESE PEOPLE YOUR MONEY!!! I have never gotten fake nails before, but I was about to go to Vegas for the first time and thought id treat myself and make them extra pretty. I got a mani pedi. The pedicure was fine. Also I did notice some things like the attachable jet was a little dirty looking and they were not opening up sterilized bags of tools, rather just going in their drawer and fetching them. So how do I know they were properly cleaned? But anyways what really bothered me was the manicure part of my experience. I had a lot of questions. I initially went in for a gel manicure and wanted to lengthen my nail. They tried to upsell me to the dip, I asked what it was or how it was different and they said "it's different" great....no information at all. I stuck with my original plan and went for gels. Then she starts putting acrylic on me....I didn't know this until afterwards when I went to a different salon and asked questions about it and realized. I wouldn't have minded but they charged me for gel. I ended up paying WAY over what I expected and even had to go to another salon to get them shaped correctly because they were uneven. I kept trying to ask questions bc I had no clue what the benefits or differences between any of the different types of nails are and they just kept trying to upsell me. But that is not even the part that bothers me the most. Today I got my nails removed. After my experience with them, I decided it would be smart to do some research on this process as to not get walked all over again. One video in particular spoke about the difference between MMA and EMA acrylics. MMA is illegal acrylic because of the destruction it does to your nail and the difficulty of removing it. EMA is a little more expensive for the salon but LEGAL. I got my nails removed and immediately the technician told me it was MMA acrylic. Just so you know what to look for, if anything is gooey or gunky or dries quickly outside of the acetone, it's MMA. EMA is flakey and easier to get off and causes less damage. Now my nails are RUINED. I have never been the kind to post a bad review and usually just cut my losses and learn for next time but I trusted in them and tried to ask as many questions and make an educated decision and they took advantage of me and charged me way too much. Shame on them. I want my money back. read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

If there was an option for zero stars I would do so. Came in with my 2 daughters for gel color change for me and one daughter, the other daughter had dip. Unfriendly staff- we were unable to sit together even tho there was room to do so. My gel was extremely lumpy and uneven and very rushed. My daughter wanted a gel color change, she had had an acrylic nails that were done 5 days before. The guy who did here nails did a fill -which was completely unnecessary and then shaped her natural curve nails to a pointy style that she hates. The gel was rushed for her as well with voids and bubbles. The daughter with the dip nails was satisfied. I CAN NOT STRESS ENOUGH DO NOT COME HERE. easy to say I will NEVER go back as I was visiting from California but this is a terrible place! read more

I'll never go back. 1 st time there today tech rushed me through the process and it felt very factory line like... one those places when they just speed cut your cuticles and hurry up gimme your fingers and toes so I can get back to whatever I was doing. My cuticles are cut the F,;; up and sore and I could've done a better job myself .... read more

This past weekend was the first time I tried this place. I was a walk in for a fill and was seated right away and taken care of quickly. The guy that did my nails was quick and though some don't like that I didn't mind because he did a nice job on my nails. I will go back again for sure... Only dislike and why it wasn't 5 stars was the high prices... Other than that I can't complain, not sure why there are so many bad reviews. read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

Disappointed is an understatement. I got my nails done here twice and tried to give them the benefit of the doubt. The gels were awful, dips were WORSE. Thick, damaged, and the whole salon is unsanitary. The employees are rude. DO NOT GO HERE. read more

Europe Nails - Nail Salons Near Me - Pittsburgh, Pennsylvania

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My sister in law and I came here because we couldn't the actual nail salon we were looking for, and truthfully, we should have just kept looking. My sister in law's pedicure was completely finished before mine even started, so there was a huge part of the bonding experience. I sat in my chair for about 20 minutes, my selected nail polish was moved by someone, and the nail technician who was supposed to do my nails sat down and went to the cash register. She never came back. After flagging down someone else, the new nail technician asked if I wanted my eyebrows done. Really? I know they're supposed to upscale, but I had my eyebrows done at a nice salon a week prior. My nail technician didn't feel that it was necessary to exfoliate my feet - I actually did it myself when I got home. She generally didn't communicate with me unless she was trying to sell me an additional service that I hadn't signed up for. The only reason this place got two stars instead of one is because my fingernails turned out nicely. My toenails chipped two days later. Definitely not worth nearly $70. Learn from my mistakes: Go somewhere else. read more

They're great. Really. Clean. Do a good job. Massage you well and scrub everything. They're expensive for myself but it's in the mall so I imagine the overhead is a lot more. But when they charged my $20 to put paint on my 3 year olds nails that took all of 5 minutes I about lost my damn mind. She likes to come with me when I do my nails. She is so great and sits with me and doesn't cause any problems. But $20 for a paint job that takes 5 minutes and is going to be peeled off by her the next day is insane. It's not like they cut her nails and filed and did the whole shebang. I've been to other salons where they did take the time to pamper her, put individual jewels on, and only charge $10. This is why I hate to come here read more

i went to get a gel fill and the woman made my nail beds bleed and didn't cover the marks up with a nud before doing a french tip. the french tip was also very lob sided. i'm not one to write complaints but the nails are so bad i have to get them redone. i'm curious to see if i could get a refund for this. read more

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Been here over 5 years , Lien is my tech and i love her , she always does good jobs every time I came , will be back many time more

Horrible experience! Wanted the gel polish on my toes ($40) but instead was charged for a pedicure ($55) $55 for some extra lotion and a two minutes of massage? Never will go back again. $55 was not worth it. read more

Worst pedicure I have ever had. Because I said no to gel 3 times and asked for the basic pedicure, she was super lazy and barely did anything. She left the nails uneven and hurried up to paint them. The "basic" pedicure is $35 and for what she did, I could just soak my own feet in water, rub lotion on my legs and paint my own nails and they would look better. read more

Nail tech rushed my basic pedicure, amongst other things. So disappointed, they used to be good. Never going back.

Do not, I repeat do not give these people your money. They do not stand behind their work. My dip nails start chipping on the sides a few days after paying to have them done with non-chip dip stuff - they refuse fix them and just pretended they didn't see that the sides are chipping off. Extremely unhelpful and rude. read more

Awful. The workers and very rude and pushy. I felt so very rushed and I ended up with a color I didn't even like. The employees talk back and make the experience shitty. I will never be back again and I recommend going anywhere else but here. The prices are not fair for the work they do. I wanted just a polish change and the lady seemed piss that I wasn't getting gel because it's more expensive. Europe Nails use to be more crowded and overall better a few years ago and now things drastically changed. Not sure if ownership changed or what happened but it's awful here. read more

Sorry but I will NEVER come back here.... To sum up what happened.. 1. The person who did my toes actually farted and it smelled so gross I almost left. 2. The other person who did my acrylic nails made me put my fingers in heat which burned my fingers and she said "yes it will burn your fingers" with a smile on her face. I never had anyone require me to put my acrylic nails in high heat. She also cut one of my fingers to where I was bleeding and didnt even say sorry. 3. Very limited color options for regular polish. 4. Unwelcoming environment with coy, bossy staff. 5. Dirty .. messy environment.. made me put my hands over paper towels used by the customer before me with their glitter and nail dust all over it. There was so much dust and dirt at the drying station and im pretty sure some of those blue bulbs at the drying station needed changed. 6. My nails are very uneven and will need to be reshaped at another salon. I wish I read reviews before coming here.. another review shared that they use an illegal type of acrylic!! 7. I did not get a massage with my pedicure. There's more but I don't need this place to waste any more of my time.... read more

Don't listen to what you want on your nails that you are paying for (overpaying for). Also the only thing they can do is a solid color and they can't even do that well. Do not clean tools in between clients. I came home and all I did was go to sleep and less than 12 hours later 3 of my nails have chipped. Do not waste hard earned money here! read more

The nail tech rushed my basic pedicure and I did not receive everything the service was supposed to include. Will not be back.

This was one of the worst experiences I have ever had. I went there strictly for the convenience and it had just opened, so I knew I would not have to wait. I was quoted a price for a regular manicure and pedicure. The girl told me to pick a color. The selections were disorganized and as I was trying to pick out a color, the tech yelled, I'm ready! I should have just taken my time, since I thought, I was the customer! But, no I picked a color quickly and hurried back to the tech. She seemed to have an attitude from the moment I sat down. She didn't understand why I didn't want to get the gel manicure which I gave her my explanation. I asked if they had a lighter shade of blue which I had selected, and she abruptly told me, that is all they had, but had more selection with the gels. She asked me if she put the color on my toes, if I was going to make her take it off if I didn't like it. Again, I thought I was the customer! Well, since I really didn't like the color, it looked black, I told her I think I would like to pick something else. I got a heavy sigh from her and she started talking about me to her coworker how I just couldn't make up my mind. When I finally found a color I liked, I told her I didn't appreciate her talking about me with her friend, which she denied. I asked why she was so angry with me (again, the customer) and she said I just couldn't make up my mind and was going back and forth with her! I told her she rushed me and she said she didn't. Sorry, I didn't meant to go on and on, and really she is not worth it. I am just mad at myself for not getting up and walking out or asking for someone else to do my nails. I even gave her a tip, which makes me more mad at myself!!! I have never seen someone so rude working in the service industry. Also, when the bill came, it was more than I was told. I questioned her and she said the girl was wrong and she was new and didn't know anything. I would definitely not recommend this place. I am sure the other coworkers could see how I was being treated, yet no one spoke up. Live and Learn! read more

I have been going here for over 10 years. The service has declined. I'd like to provide feedback to the manager of this location: 1. Could we have a suggestion or feedback box in the salon? 2. In the back where you dry your nails, there is piles of dust and dirt collected by the outlets, the magazines, and behind the pedicure chairs. 3. Disinfect and clean the area where people place their hands to dry their nails frequently in the back. Also clean the warming gloves on the inside, the LED curing lamp and the pedicure chairs. These need to be disinfected from the previous person. 4. Tell your staff to stop being so rude and talking about their client to other employees while they are working on their nails. We may not fully understand what you are saying but we know when you are talking about us. This has happened continuously for a decade. 5. Tell your staff to stop being pushy with up selling like getting gel or dip if we didn't ask for this service. 6. Train your staff to do nail art and not just flower designs on one nail. 7. The work has been very sloppy and not clean. At the end- you see bumps on your nails, bits of paint on your skin, streaks because of the top coat, nail polish not on the edges, and sometimes there are bubbles in your pedicure polish. Ann's quality of work has been going downhill when she does a gel French mani and pedi or when doing regular polish. 8. If you make an appointment please have the technician available at that time. They shouldn't be working on someone else and make you wait for 30 min. This happens ALL the time unless you have the first appointment of the day. 9. The front desk should speak English very well. We always make appointments and there is always a problem (they didn't write your name correctly, they didn't put the correct service down, they wrote down the wrong time or wrong date). Sometimes, we book services for a group of 2 or 3 and ask to be seated next to each other and everyone on the phone says yes no problem but when we get there we never get seated together. We bring this up and the technicians start yelling in their language and make us feel uncomfortable and to avoid more of this we say it's fine. I understand mistakes happen but it happens all the time and the technician blames the client every time. 10. Please tell your technician that they shouldn't be so rude when accepting any tip. I'm sorry but if you provide sloppy service your tip will reflect that. And they shouldn't make a scene on the floor on who you should be tipping and how much. It's up to the client to decide whether or not to tip. 11. Please teach your staff on how to care for nails. They are incredibly rough when filing your nails and it's a painful experience having your gel nails removed. 12. The nail color chart display needs updating. There should be one basket specifically for what you have on the wall for regular polish. Another basket for gel. It is upsetting and confusing when you show your technician what you would like and they always say they can do that but when you come back to get it done they say they don't have that color or that's only for gel nails. 13. It would be nice for your technicians to wear name tags. 14. There should also be a clear process to follow if you are unhappy with the service you received. This is an expensive service and we should all be treated with respect and be in a professional environment. We shouldn't be talked about for speaking up. I am in the process of finding another salon but will return if they made any of the changes above. Please accept feedback. read more

I'm shocked by all the horrible reviews! I've gone here quite a few times and each time they're really fast and the work is truly good. They're not always super talkative but people need to understand that English isn't their first language. It may not mean they're being rude, they might just be concentrating and not be able to speak well. However they always try and make some friendly conversation to show friendliness. I got really sick there once. I have terrible anxiety and started having a bad panic attack in the middle of the pedi. They all rushed over, offering me water and truly caring if I was okay. It was so sweet. I ended up leaving because I was so panicked, but my mom stayed and they didn't even charge her for my pedi that was over halfway done when I left. read more

Holy shit. My first mistake was going to a place in a mall. My second mistake was staying for the service after the loudmouth girl in the front literally yelled to the back to announce Tracy or Jill or whatever her name was, that someone wanted her nails done. After starting my pedicure, everything seemed okay despite a little attitude. I go to the front for my manicure where I got scoffed at with the design of a flower I wanted. I don't know man, I was feeling fancy today. I told her never mind on the design and I'd stick with just the color I chose. I'm from NYC and I guess I'm used to the nail art they're capable of doing there. She starts by giving me the most abrasive filing of my life. Cool, now that my nails are complete ripped to shreds, let's paint them! After placing two phone calls on her personal phone and sending an email, she tells me to wash my hands. I sit back down to have her start painting my nails with... Wait? A completely different color than I had chosen. "Is this the color I chose?" "Yes" "no it's not. This is completely different." After a continued conversation about how I was getting a totally different color on my nails than I had asked for, she proceeds to grab the swatches and ask others opinions. At this point, the loudmouth girl in the front is now getting her own nails done and yelling for everyone in the back anytime a customer walked in. Just wanted to keep you in check as to what she was doing. The woman doing my nails brings the swatches over where we compare the clear difference between the Barbie pink on my nails and the original ivory I chose. This is when she tries convincing me how pretty the color on my nails is. Okay, cool Tracy Jill. By the end of this wonderful experience, I was charged a whopping $68 and annoyance. Which, for the record, is more than I have EVER paid in NYC for the same services. Don't go. Just don't go. read more