Rude! Unprofessional!…read moreDisrespectful! Too upset to right more. As you would Imagine this is a stressful and emotional time. I was just in awe of the blatant lack of empathy they had. When it is their business to have empathy.

Extremely grateful for the kind and compassionate girls at Palmer mortuary. Especially Jessica our…read morefuneral director. She is very kind, compassionate and explained everything to us. Went above and beyond with much grace. It takes a special kind of person to guide grieving families during tough times such as these and my family was taken care of every step of the way. I will always have a very special place in my heart for her and the way she treated my family in our time of need. Thank you Palmer Mortuary for all that you do.

We had my dad's service planned thru Goetz. I am so proud of the service performed they went above…read moreand beyond to perform a great tribute to my Dad. The graveside services were just as great. We only had a small budget to work with. The value of the service was priceless.

The customer service was incredible!!! Steven, Josue, and Eric to name just a few , (only because I…read morecan't remember everyone else's names) They were all amazing . We had to make some last minute changes in the original service , due to some family members that were unable to make it, but Goetz Funeral Home went above and beyond to accommodate our needs and make the service special and memorable for the family and friends that were able to attend. Thank you .

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

So I have to start this review by saying they did make a major scheduling mistake. HOWEVER this…read morereview is not about that so much as how they made it right. Once they arrived, we mutually agreed that it would be better to the do the vital portion of the services I had requested quickly rather than the full service we had previously agreed upon. And they did do it very quickly. The scheduling snafu would have cost me extra money (there were other workers involved being paid by the hour), except it didn't. That's because Chris not only didn't end up charging me anything for the job, he actually GAVE ME MONEY to make it right. I mean, who does that? He was also profusely apologetic, saying that something like this had never happened before. Given the lengths he went to to make it right, I'm inclined to believe him. They definitely deserve your business!

We had a family tragedy and we live out of state. I called Emergency Cleaning Solutions, and they…read morewere so great. They took charge of the situation, communicated exactly what was happening, and all that for a very fair price. They helped make a terrible situation go as smoothly as possible. Thanks Kelly and Chris.

William was an amazing addition to our wedding ceremony. He did an incredible job of making our…read morespecial day as personal and unique as possible. He's very well spoke and a great storyteller. We highly recommend William to any future couples out there to help make their day as special as possible!

Will helped make our wedding truly special by even reaching out to some of our friends in order to…read morelearn how others perceive us and use that information in a beautiful way in the ceremony. It felt like the ceremony was entirely personal and handcrafted in order to reflect our journey leading up to that special day. We are grateful Will did such a perfect job and recommend him to any couple hoping for the same kind of experience.