Many thanks to Joel Evans at Doeppenschmidt Funeral Home. They picked up my deceased sibling,…read morecalled immediately to inform me of procedure and get needed information. I was informed by email and phone throughout the 4-day process of getting permits to ship the body to California for burial. Responsive, respectful and sensitive to our needs, I am very appreciative.

This is the 2nd time I've reached out to Doeppenschmidt Funeral Home and both times they were…read moreincredibly sympathetic and helpful. I felt my loved ones (parents) were in good hands. There was no pressure.

Robbie Berg was completely horrible to my family! My uncle who is a Deacon in McAllen got approval…read morefrom Good Shepherd church to perform rosary for my mom (his sister) and Robbie told him he was not doing the rosary! she had no authority for that and second she should have discussed it with immediate family before telling him that and she did not! When my adult children went to talk to her about it. She was completely rude to them as well. Then after rosary I was discussing times of mass and burial with my family and she walked in completely cut me off yelled out wrong times and walked away! I seriously was in shock at how we were being treated! And really don't understand what we did to deserve that especially a deacon!! Please please please everyone, if you can avoid dealing with her I recommend it or just take your loved one somewhere else! I asked for a manager to call me back about it and i couldn't even get that courtesy or respect!!! Very unprofessional! It breaks my heart that someone like Robbie Berg even works at a place that requires sympathy, respect, professionalism and courtesy because she has none of that!! I will be filing a complaint with this place!

Kacey Jones is a terrible person. She has refused to allow an indigent family to view the body of…read morebeloved father lost in a car accident. She will not allow them to ID the body, which has not been viewed by the next of kin. Whether she legally must allow it or not, she has no compassion and this funeral home doesn't deserve your business.

Puentes & Sons, On August 10, 2026, my dear mother passed…read moreaway. As this was my first time planning a funeral and cremation, Puentes & Sons guided me through every step. Ms. Vanesa was my funeral planner, and I am truly grateful for her support and professionalism. I highly recommend this family-owned funeral home. Their service is exceptional, and their prices are excellent compared to larger funeral homes. I sincerely appreciate the personal touch they provided, and I gladly give them five stars. Warm regards, Jeannette

Great services at a reasonable price they were very accommodating for us . I really don't know…read morewhat else to say

They made the most beautiful headstone for my daughter. They worked with me to engrave a custom…read moresymbol and they made sure it was exactly what I wanted. The entire stone turned out beautiful. I get endless compliments on it. I also used them to put my mom's death date on hers in Stockdale and they were $100 cheaper than the place on Stockdale. I highly recommend them!

I can not say enough about how great this family owned company did with my wife's Headstone. We…read morehad some special request with some graphic art which was not a problem for them at all. They had the stone ready in half the time of many other competitors. Also their price was more competitive than many other companies and there quality was great. If you want to deal with an extremely honest caring place, you need to give them a call. Bobby Johnson

My mom passed over one year ago, she wanted to be cremated. Lux was very helpful in arranging this…read moreservice. Valerie was understanding, and compassionate. She made this difficult time simple and seamless. Her timing estimate for picking up my mom's cremains was on target. I am very appreciative of their services and assistance. I highly recommend them.

Losing a loved one is never easy. When my mother passed away suddenly at a hospital here in New…read moreBraunfels, the ICU staff gave me a booklet with listings of funeral homes to choose from to pick up my mother's body. I chose Lux because of a recommendation from a hospital staff member and it's only a few minutes from my house. The 2 people that came to pick up my mom were kind and very professional. Kenny Lux called me the next day and he basically booked everything for her services right away. He coordinated with the church and even assisted in booking her reception. I met with him in person a few days later and we finalized everything. Every detail was discussed. My mom's services were impeccable. My mother was meticulous in how she looked and carried herself. She was beautiful and classy. Valerie did an absolutely outstanding job for her viewing. I'm convinced she could not have looked better. Valerie captured my mom's true essence. I have planned a funeral before (when my sister passed) using a funeral home in Houston and it was stressful. Lux made everything so easy. After her visitation and subsequent funeral Mass, our family got many compliments on how wonderful the services were. It's all thanks to Kenny Lux and his team. One thing that I didn't think about when choosing a funeral home is if your loved one will be cremated, many funeral homes will outsource a 3rd party company to carry out the cremation. Lux Funeral Home is full service. They have their own crematory, so my sweet mother was in the care of the same compassionate staff the whole time. I will forever be grateful to Kenny Lux, Valerie, and the other caring staff at Lux Funeral Home. I know my mother would be so pleased.

This cemetery has no respect for the deceased. Our Grandson recently passed away and we placed…read moreflowers and a few little cars. He passed at 6 years of age and we took him his favorite flowers and the cars he liked. These cars were the size of a matchbox. We placed a bouquet of yellow and blue flowers and we had to zip tie them together because we didn't want them to fly away. We went today and they took all his cars and for some stupid reason they took all his yellow flowers and left his blue flowers. They cut the zip ties and threw the zip ties on his grave. They discarded everything with absolutely no care. It was already a devastating loss in our lives and for them to treat my grandsons graveside like trash is ridiculous and utterly disgusting. We were planning on removing everything this Friday the 6th because they posted the next flower pick up was scheduled for March 10th through the 12th. They jumped the gun and they should have had the decency to wait a few more days and this disgusting gesture would've never happened. Very dissaapointed and sad. I'm ashamed at everyone at Fort Sam National Cemetery

I have visited Ft. Sam Cemetery more than I care to admit simply because that means so many have…read morepassed. Many of my family members are buried there. I myself am a Veteran of The Gulf War in the 90s and as a Disabled Lady Vet I will likely be interred here as well. I like that they give me options as I can be cremated, or have any casket I like interred here, and my husband can be buried with me. My children will have a beautiful place to visit us and their ancestors. i love that it is kept neat and tidy and the rows are very impressive. You DO have to follow their guidelines as to what can be placed with your loved ones on the graves during visits as well as what type of flowers can be left there. JUST AN FYI, do not leave anything at ANY cemetery that you will be devastated if it is stolen. I saw someone on here post that their little boys cars were taken by the grounds keepers and zip ties were left on the grave. That was more likely done by someone stealing them. I have seen it at every cemetery here in San Antonio. I have literally watched ppl steel flowers off someone's grave and put it on their loved ones. It is very disgraceful but it happens. I am a bit scared to be a lady vet buried alongside all the good ole boy vets who did not like women serving, but I served my country well and will till the day I go, not my administration, my country, my children's country, my grandchildren's country. I just hope those men don't haunt me day and night. lol.

Funeral caring did a great job on our grandmas funeral Sheena did great helping us plan and Terry…read moredid a great job at the service helping us

This place is HORRIBLE. The director Nancy was in charge of our family's funeral and she did not…read morereturn calls, she lied to cover her tracks and then stole a death certificate from us and never let us know. We found out because she crossed out the number and put in a new one next to the old. She is RUDE, UNPROFESSIONAL and SLOW. Beware using this business. I have reached out to the BBB.

Our son passed away unexpectedly and we didn't know the first thing about how to handle the…read moresituation. Howard was so kind and professional throughout the entire process. And 7 months later he's still helping us through getting the headstone and foot marker. It wasn't a good situation by any means but he was the perfect person to work with considering the situation.

As a grieving family we were so blessed at the personalized care, consideration and thoughtfulness…read morewe received from Sunset memorial oaks. They are so caring and kind, as well as very professional. They walked us through the entire process from our planning onto our keepsakes options. We also were thankful that they allowed us to feel at ease during our difficult time while keeping costs very reasonable.