My aunt passed away Sunday July 28, 2019. We called Colonial Funeral Home about 230am and they…read morepicked up her remains accords town at medical center. The lady was very kind and hospitable during the time of loss. On Monday we all went to the funeral home to make arrangements and Hardy was amazing. He allowed us time to make any final decision prior to making all the arrangements. Thank you to Colonial Funeral home for the services they provided. Stars 1 star for facilities 1 star for service 1 star for options 1 star for easy parking 1 star for overall experience

This is the second time we have had dealings with this business. They make all motions as easy as…read morepossible and show so much compassion. They are the most reasonably priced in the area. My mom is in their care. They have a few viewing rooms and a couple of meeting rooms. All of the employees are so understanding.

actually they get a 000 you'll lose your peace. promise it won't take long if you bury your people…read morehere. the website is a complete facade! i'd like to know where that lake water image is at. it's mainly dirt and weeds over graves people. do not bury your loved ones here! the up keep hideous. you'll only see weeds and dirt not grass, they don't do actual lawn care (i laid my own grass and it died) they do not water feed kill, they ride over the grounds. first funeral home ever that let's their staff talk wreck less & rude as if you're at their home. the staff is rude and entitled over your loss, they throw your decorations in a warehouse full of dirt in the back of the cemetery grounds, they have desecrated graves( my infant was one and i have proof). when you bury your loved ones you own that land.... they will tell you what you can't put in your headstone and that's ridiculous. look at the texas funeral service commission site.

Pierre assisted us throughout, and he provided above and beyond service during an incredibly sad…read moretime. He was highly responsive and flexible with all of our requests and kept us updated throughout. I can't say enough about the quality of work he provided us. The ceremony was beautiful, and overall we felt like our loved one was honored considering the short amount of time that everything was completed. They took care of the slideshow that was shown during the service, they also took care of the playlist of songs, and they took care of the programs that were handed out. Norma was also helpful in making sure the food was stocked and displayed along with ensuring our guests needs were taken care of. The bathrooms were clean, the whole building seemed to be clean, and it didn't seem like that detail was overlooked which was highly appreciated after viewing other funeral homes. The lighting was good, and we felt like the staff was good overall as well. There was also a private family room attached to the main service room if anyone needed a break or wanted to use it for a kids room. This place was full service from what I could tell. The only part that I wasn't extremely satisfied with was towards the very end where it felt like we were a little rushed out. We did book for an extra hour to ensure this didn't happen, but things happen and we understand that part wasn't understood my some of the staff. I would recommend this place to anyone based on the services provided that we received.

I want to thank Zoeller Funeral Home for the amazing service they put together for my Aunts…read morefuneral. Frances and Angie were the perfection of professionalism. They did everything they did to make this Funeral for Leonila Valdez as wonderful as possible. Please ask for them when you are in need of funeral services. Thank you so much for your services again. Sandra Teneyuque

My friend's memorial service was held here today, and the staff at Zoeller Funeral Home were…read moresuperb! They had the ability to be present without being in the way. If you needed something, they stepped up to assist you, then melted into the background. I admired their professionalism and compassion during this difficult time in the lives of the bereaved. They let us mingle and comfort one another as long as necessary because they understand the concept of death can be difficult to process. The family were able to focus on the matter at hand because everything ran so smoothly. It was clear who was in charge here. It's never easy to say goodbye to someone you love. The wonderful folks at Zoeller Funeral Home are the ones to call when you are faced with that task.

Never in my wildest dreams would I have been writing a review for a funeral home, but I felt the…read moreneed to share the great experience I had with Funeral Caring USA. After speaking with some of the larger chains, it became clear this wasn't the direction I wanted to go. I searched online and found a place that was Veteran owned. My Father was a Marine Corp veteran and I decided to call. From the time Fernando picked up the phone and patiently listened through my crying what I was trying to get across, then meeting with Nancy, I knew I was at the right place. Nancy even gave me her personal cell number and invited me to call anytime. I did just that when I was distraught, and lost in a city I was unfamiliar with. She and her staff took time out of their busy schedules to help me navigate to where I needed to be. Mr. Tom Shelton, the funeral director, contacted me to let me know that they were waiting on the doctor to certify Dad's death. Talk about being heartbroken at this revelation. It had already been 3 weeks since his passing. He assured me that his staff was contacting them frequently to get this done. Tom promised he would contact me daily to update me on this. True to his word, he did just that. We were able to have his service recently and Tom and his staff were amazing! The value I received for handling our affairs were significantly lower than these big funeral chains--some who never bothered to return my call. Funeral Caring USA's prices were more than fair, but the best value of all was their care and compassion during this difficult time. Thank You Tom, Nancy, Fernando and the entire staff at Funeral Caring USA. You all truly made a difference during this difficult time. The Herrera Family

Our son passed away unexpectedly and we didn't know the first thing about how to handle the…read moresituation. Howard was so kind and professional throughout the entire process. And 7 months later he's still helping us through getting the headstone and foot marker. It wasn't a good situation by any means but he was the perfect person to work with considering the situation.

As a grieving family we were so blessed at the personalized care, consideration and thoughtfulness…read morewe received from Sunset memorial oaks. They are so caring and kind, as well as very professional. They walked us through the entire process from our planning onto our keepsakes options. We also were thankful that they allowed us to feel at ease during our difficult time while keeping costs very reasonable.

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

I HIGHLY recommend Funeral Caring USA…read more We have used Funeral Caring's services twice. Both were for relatives in another state. We could not have asked for more professionalism and support during these trying times. My husband and I, afterwards, set up pre-need services for ourselves to ease the burden on our children when the time comes. We were able to sit down and plan out OUR wishes and needs, 12 plus years ahead of time (and counting), when emotions are not running high and time pressures are on... Another bonus, the price is covered with their pre-paid program, no matter how much time goes by. Other friends and family have also taken advantage of their pre-need services to reduce the stress on their loved ones on our recommendation. It does give you peace of mind.

Before my mom passed, my sister and I chose Funeral Caring to take care of her funeral…read morearrangements. We met with Richard at the Bandera location, and he was kind, compassionate, and knowledgeable. After notifying them of our mothers passing, we spoke with Nancy Powell, who was our funeral director. From the point of notification, every conversation with her was full of rudeness, a lack of empathy and compassion and lies. She takes no accountability for her actions and when I confronted her on some lies she told, it was just shrugs and an "Oh well", and crossed arms. She didn't even have the courtesy of showing up to our mom's funeral, not that I wanted her there. I've already made it very clear to Nancy that she is an unlikable person. I dont know how or why she interacts with the public when she makes it clear that she doesn't like people or her job. If she is assigned to your funeral, I would strongly recommend going to another company

We used Cabrera Funeral Home during one of the most difficult times in our lives after experiencing…read morea miscarriage, and I truly cannot say enough good things about the care we received. From the very beginning, their team treated us with such compassion, patience, and respect. They made an incredibly painful process feel a little more manageable and handled everything with such dignity. They worked alongside Any Baby Can, a nonprofit organization in San Antonio that supports families experiencing the loss of a baby, and together they created a supportive and comforting experience during such a heartbreaking time. Every detail was handled thoughtfully, and we never felt rushed or overlooked. Their prices were one of the best we found in San Antonio as well. Their kindness and professionalism meant more to us than words can fully express. I am deeply grateful for the care they provided and would recommend them to any family needing support during such a difficult moment.

I thought/hoped I'd never have to review a funeral home, but here I am. My husband, the love of my…read morelife, passed away this week. He always wanted to be cremated with a simple family service and that's it. My sister in law found Cabrera and called to make an appointment. The staff was caring and compassionate, and I was impressed with their service and attentiveness. Pricing is reasonable. I'm glad we found Cabrera. They made a difficult time just a little easier.