actually they get a 000 you'll lose your peace. promise it won't take long if you bury your people…read morehere. the website is a complete facade! i'd like to know where that lake water image is at. it's mainly dirt and weeds over graves people. do not bury your loved ones here! the up keep hideous. you'll only see weeds and dirt not grass, they don't do actual lawn care (i laid my own grass and it died) they do not water feed kill, they ride over the grounds. first funeral home ever that let's their staff talk wreck less & rude as if you're at their home. the staff is rude and entitled over your loss, they throw your decorations in a warehouse full of dirt in the back of the cemetery grounds, they have desecrated graves( my infant was one and i have proof). when you bury your loved ones you own that land.... they will tell you what you can't put in your headstone and that's ridiculous. look at the texas funeral service commission site.

Pierre assisted us throughout, and he provided above and beyond service during an incredibly sad…read moretime. He was highly responsive and flexible with all of our requests and kept us updated throughout. I can't say enough about the quality of work he provided us. The ceremony was beautiful, and overall we felt like our loved one was honored considering the short amount of time that everything was completed. They took care of the slideshow that was shown during the service, they also took care of the playlist of songs, and they took care of the programs that were handed out. Norma was also helpful in making sure the food was stocked and displayed along with ensuring our guests needs were taken care of. The bathrooms were clean, the whole building seemed to be clean, and it didn't seem like that detail was overlooked which was highly appreciated after viewing other funeral homes. The lighting was good, and we felt like the staff was good overall as well. There was also a private family room attached to the main service room if anyone needed a break or wanted to use it for a kids room. This place was full service from what I could tell. The only part that I wasn't extremely satisfied with was towards the very end where it felt like we were a little rushed out. We did book for an extra hour to ensure this didn't happen, but things happen and we understand that part wasn't understood my some of the staff. I would recommend this place to anyone based on the services provided that we received.

Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.

Never in my wildest dreams would I have been writing a review for a funeral home, but I felt the…read moreneed to share the great experience I had with Funeral Caring USA. After speaking with some of the larger chains, it became clear this wasn't the direction I wanted to go. I searched online and found a place that was Veteran owned. My Father was a Marine Corp veteran and I decided to call. From the time Fernando picked up the phone and patiently listened through my crying what I was trying to get across, then meeting with Nancy, I knew I was at the right place. Nancy even gave me her personal cell number and invited me to call anytime. I did just that when I was distraught, and lost in a city I was unfamiliar with. She and her staff took time out of their busy schedules to help me navigate to where I needed to be. Mr. Tom Shelton, the funeral director, contacted me to let me know that they were waiting on the doctor to certify Dad's death. Talk about being heartbroken at this revelation. It had already been 3 weeks since his passing. He assured me that his staff was contacting them frequently to get this done. Tom promised he would contact me daily to update me on this. True to his word, he did just that. We were able to have his service recently and Tom and his staff were amazing! The value I received for handling our affairs were significantly lower than these big funeral chains--some who never bothered to return my call. Funeral Caring USA's prices were more than fair, but the best value of all was their care and compassion during this difficult time. Thank You Tom, Nancy, Fernando and the entire staff at Funeral Caring USA. You all truly made a difference during this difficult time. The Herrera Family

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

We used Cabrera Funeral Home during one of the most difficult times in our lives after experiencing…read morea miscarriage, and I truly cannot say enough good things about the care we received. From the very beginning, their team treated us with such compassion, patience, and respect. They made an incredibly painful process feel a little more manageable and handled everything with such dignity. They worked alongside Any Baby Can, a nonprofit organization in San Antonio that supports families experiencing the loss of a baby, and together they created a supportive and comforting experience during such a heartbreaking time. Every detail was handled thoughtfully, and we never felt rushed or overlooked. Their prices were one of the best we found in San Antonio as well. Their kindness and professionalism meant more to us than words can fully express. I am deeply grateful for the care they provided and would recommend them to any family needing support during such a difficult moment.

I thought/hoped I'd never have to review a funeral home, but here I am. My husband, the love of my…read morelife, passed away this week. He always wanted to be cremated with a simple family service and that's it. My sister in law found Cabrera and called to make an appointment. The staff was caring and compassionate, and I was impressed with their service and attentiveness. Pricing is reasonable. I'm glad we found Cabrera. They made a difficult time just a little easier.

Was told over the phone in June that we could come in to see them about a loved ones burial after…read moreJuly 1. We drove 200+ miles to see them on July 2. We were told we had to have a reservation. We explained that we were told to come in. Despite that they would not talk to us. Mind you this is after a 200 mile drive. There concern and customer service is horrible. One would think that someone dealing with such an important subject would have some common compassion especially at a Christian cemetery. Needless to say we will find another cemetery and will let our parishioners how we were treated. Horrible horrible experience and people.

My parents had prepaid their plots many years ago, saved them 7000, when my father passed my mother…read morewent in to set up his service and they couldn't find his contract. Luckily my mother had a copy. I also asked about his headstone, they said it wasn't included in the cost of the service. Again my mother had to present the proof of purchase. I was upset that she had to go thru this haste during a very sad and difficult time.

Kacey Jones is a terrible person. She has refused to allow an indigent family to view the body of…read morebeloved father lost in a car accident. She will not allow them to ID the body, which has not been viewed by the next of kin. Whether she legally must allow it or not, she has no compassion and this funeral home doesn't deserve your business.

Went to a memorial for a good friend for many years ago And upon arrival found out that the priest…read morehad And emergency and could not be there So you would think that another priest would have oversee this service but that didn't happen either so you would've expected someone from the funeral home or the funeral the director to preside over the service But none of that happened and the sister was left to scramble And cover the service by yourself I truly could not believe that was left to happen Thankfully she did a great job