1. Eugene's Shoe Repair

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Baltimore, MD

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Eugene's Shoe Repair

4.7 (69 reviews)
Open • 8:30 am - 6:00 pm

Services - Eugene's Shoe Repair

Shoe cleaning

Shoe repair

Shoe resoling

Eugene's Shoe Repair Photos

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Recommended Reviews - Eugene's Shoe Repair

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Reviews With Photos

The zipper teeth don't line up properly
Bobby D.

I took 2 leather bags to Eugene's for repair. One the shoulder strap was torn and the other the zipper needed repair. The leather used on the shoulder strap repair looks terrible and the zipper that was used to replace the broken one didn't line up with teeth wise. He took the bag back to try to repair it and it still was messed up. I asked if he could lower the price because the work was POOR to say the least and he took $10 off. The bag with the zipper can not be used and the big black patch on the blue bag is an eye sore.

The boots I brought in
La-Kia K.

I found this place on Yelp. I brought in a pair of boots I bought and were a little snug to be stretched. I came into the shop to ask about the boots and he advised me he can stretch the boots and advised the price, which was very reasonable. There was a section where you can purchase shoes left behind. I saw one great pair of platform suede shoes, but they were not my size...bummer. Before I left, the clerk advised he will call/text me when my shoes are ready and gave me my ticket. He offers several items for shoes, like shoe horns, shoe stretchers, laces and more. Also he cuts keys and sells key accessories and more. I hope to return to see how he does on a pair of shoes that got damaged at a graduation.

Before
Olakunle O.

I bought a pair of tan suede boots but found them to be too dull for my liking. On a whim, I decided to come here to see what could be done to salvage this purchase. Eugene wasn't sure if he could make them my desired color, red, since he never had attempted it. I was willing to experiment and he proceeded to knock it out of the park. In a little over a week, I returned to pick up a pair of boots that pleased me to no end. I was so impressed, in fact, that I brought in another pair of shoes to be dyed with equally stunning results. I will definitely return for any and all of my shoe maintenance needs going forward.

Resoled

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2 months ago

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10 months ago

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2 months ago

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1 year ago

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1 year ago

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1 year ago

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7 months ago

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10 months ago

Quality work, affordable but pay in cash to avoid surcharge. we will go back any time we need work done, polishing, new zipper etc

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4 years ago

Helpful 5
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4 years ago

Helpful 2
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4 years ago

Helpful 7
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2 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

This place is legit. Fast repair, quality work, excellent service, fair prices. Recommend

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2 years ago

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3 years ago

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6 years ago

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3 years ago

Excellent, quick service. Did the repair I needed on the spot, in a few minutes. Reasonably priced and friendly.

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2 years ago

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4 years ago

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5 years ago

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7 years ago

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7 years ago

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3 years ago

Helpful 1
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6 years ago

Helpful 1
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4 years ago

I had my Frye boots resoled and I am overwhelmed by the exceptional quality! I highly recommend Eugene's Shoe Repair.

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6 years ago

Efficient, high quality work at reasonable prices. Will breath new life in to your old shoes!

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6 years ago

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9 years ago

Helpful 1
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7 years ago

Helpful 1
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14 years ago

Helpful 8
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10 years ago

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8 years ago

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8 years ago

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7 years ago

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12 years ago

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10 years ago

Helpful 4
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7 years ago

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Ask the Community - Eugene's Shoe Repair

Review Highlights - Eugene's Shoe Repair

“This review comes a bit late, as this work was done last year, yet I'm still not over his craftsmanship.”

Mentioned in 9 reviews

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Stefan's Leather & Shoe Repair

Stefan's Leather & Shoe Repair

(23 reviews)

Hampden

They are wonderful!…read more I first came in because I needed the straps on my newly purchased (used) Louis Vuitton bag replaced with longer ones. The LV store in Towson was unable to replace the straps with longer ones. Luckily, a fellow shopper recommended Stefan's. They had perfectly matching vachetta leather, and went above and beyond to match the gold stud fasteners, even ordering new ones. The results was absolutely beautiful, and well worth the wait (it took a while for the new studs to arrive). I've returned for other repairs (leather tag replacement on a bag, shoe stretching) and I won't go anywhere else. They are friendly, kind, knowledgeable, helpful, and do great work.

AVOID AVOID AVOID this place at all cost!! Unskilled, unprofessional, unethical and extremely…read moreunderhanded are perfect adjectives to describe this "business". Please note, after more in depth research, all the positive reviews and glowing news articles you may see about this business, that the current owners try to bring up and falsely stand on, were earned by the man who founded this business NOT the current people running it. They should be ashamed the way they are tarnishing that man's reputation & craftsmanship. I'm not even sure the current owner's are trained in what they're doing. My husband dropped food on my rust colored leather designer handbag and took initiative to get it cleaned himself. He saw this business as he was driving by. I was unaware he was taking it here & would NOT have chosen this place. What started out as a repair/request to remove 2 oil stains on the top of a leather handbag, turned into this business deciding (without consent) to treat the entire bag with a chemical solutions that not only unevenly changed the leather darker, but changed the texture, added new stains and scratches on the bag, and left a thick, greasy coating all over it that gets all over my hands when touching it. The business owner's responses to my complaints were... 1. the chemical application applied to the entire bag was leather conditioner and was "standard practice" to make the rest of the bag blend in with the stained areas (HUH?); 2. But he also denied the bag was darker (despite his previous statement & being shown clear before photos); 3. Insisted the scratches and stains I pointed out were already there before he received the bag but thankfully I had photos of the bag before he damaged it. This business refused to provide any type of remedy or compensation for the damage they caused to my handbag. I am currently pursuing every avenue available to me as a consumer to be sure they don't get away with this. I'm not letting this go and they should not advertise as a "leather cleaning/repair" shop when clearly they have no idea what they're doing and refuse to stand behind their work. What I found most infuriating and left me questioning the integrity of this business were the gaslighting tactics, word play and underhanded methods the owner tried to pull to get out of accepting responsibility for the damage. For example...He offered to refund the $55 cleaning fee we paid, but only if I consented to him recording me with his phone while he asked me questions about the handbag and its history. It was utterly ridiculous because we were speaking and doing business in public in the front of his store, so legally speaking, there were no expectations of privacy with other customers doing business around us as well as employees being there. He didn't need my consent (and I didn't need his to record the entire interaction either). This was completely unnecessary and did nothing but further frustrate me as an unsatisfied customer and escalate the situation. He also kept asking and trying to get me to show him specific "before photos" of the handbag. Basically trying to see if the photos I had clearly showed the areas of the handbag that he knew he had damaged. I refused to show him anything further at that point after realizing what he was trying to do, so then he resorted to saying my husband put the scratches on the handbag right there in front of him when he picked it up off their counter. Just grasping at straws trying to avoid accountability. The most low down, dirty tricks a business could resort to in order to avoid accountability. If you value your belongings don't patronize this business.

Eugene's Shoe Repair - shoerepair - Updated October 2026

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