This was my first shoe repair experience. I opted to have these shoes dyed black, as the merchant…read moreinformed me he could not clean the shoes as the taupe shade would become discolored and he could not match the original color. While the body of the shoe is nicely uniform and the color density is great, the job itself is shoddy. Is this a reasonable outcome when having shoes dyed? The merchant himself was pretty nice.

He's a RACIST!!!!!! I was there on yesterday 12/28/2024, I purchased a "Ravens" keychain for my…read morehusband, I wasn't allowed to "touch" it until after I purchased it, I left and came back thinking to myself, well maybe it was just me, no, it wasn't, I asked to see another keychain (a large colorful safety pen keychain) I wanted to see the mechanics of it to be sure it would hold up to the keys I would attach to it, and was told I wasn't allowed to "touch" it, until after I purchased it! What type of merchant does that........ a racist one! If I were white, there is no way he would have said that! Needless to say, I know how to deal with businesses like this, I spend my money where I am allowed to physically examine my merchandise before I purchase, and this is obviously not one of those places, at least not for black people! No worries, I know where Dan Brothers is located. And too bad I can't give him 0 stars!!!!

Had new heels put on a pair of Red Wings. Pretty disappointed, they didn't attempt to match the…read moreoriginal heels at all. They put black heels on brown soles/boots that are much thicker and have a more aggressive tread than the original. It looks completely off. They said they tried to find brown but couldn't. I wish they would have called and told me before doing the repair, I would have just sent them to Red Wing. They also resoled a pair of dress shoes and those were well done.

Check your video cam footage from June 19th, late in the day, & you'll see the lady you were so…read morerude to today dropping off the items in the pics posted here with the older gentleman/owner? Visited this establishment because sandal strap had come loose. 1st time I wore "repaired" sandal, entire sandal separated. Took sandal back to the store and was met with immediate attitude and accusations that I was trying to trick them. But, hello, it doesn't take much common sense to realize that if you're not seeing the glue you use to repair, then you forgot to use glue in the 1st place! Now I understand low review score. Not to mention that you are out hundreds, if not thousands, as I prefer to fix rather than throw. Gorilla glue, here I come!

I'm not the kind that writes reviews but this company has made such an impact on me that I thought…read moreI must share my experience. I was always cleaning my shoes myself and I have all sorts of products to get the job done, yet after a while I'd noticed that some shoes just don't get clean the way they used to, not sure why. So I dedicated a space for them in the shed to eventually take them to a donation place and pass them on. But one day a friend told me about Listtro and his experience with them saving his favorite pair of shoes, and I thought I'd give them a try, and man am I glad I did! The shoes that I thought were too roughed up to even donate are now back in my wardrobe, the leather is back to being soft and shinier than ever. I can finally enjoy wearing them without feeling bad or self conscious. I can't believe how much of my favorite shoes I've thrown out over the years, just because I didn't have that service available to me. These guys have definitely gained my confidence and my business..

Listtro is the best shoe shine service company in the DMV. I always get my shoes cleaned here and…read morenever disappointed. They also treat leather jackets, sofas and bags. Good job!!!

I enjoy a professional shoe shine. I am persuaded it is good for the leather. It gives you a more…read moreprofessional look. There also is the friendly banter that is integral to the experience. I have patronized this stand at Union Station. I've probably been here a dozen times or more over the years. They do excellent work. I have not been disappointed. In particular, they do the edge dressing. You will feel like a million bucks. The fellows I've chatted with are friendly. They like their jobs. That is important. They deserve the business. If only there were more places such as this, but they are disappearing.

What's that they say--"Seek and ye shall find?" Yeah, I don't know why it took a month for me to…read morefind Union Station Shoe Shine. I've been searching shoe shiners *verbatim* on Yelp and Google basically since I moved to DC in April, and this one never came up. The places that did, require you to leave your shoes for up to a week just to do a 15 or 20 minute job. Literally no one had a basic sit-and-wait operation; one place, a mobile service, ultimately took three days to answer an email, which ended up being too late. I randomly came across Union Station Shoe Shine one morning and immediately gave them a call. The reviews were stellar and the voice on the phone checked out, so I made the mad dash up the Red Line over there. Union Station Shoe Shine is a textbook shoe shiner's that you've assuredly walked past if you frequent Union Station. For some reason, it still never dawned on me. I was born and raised in New Orleans, where neighborhood shiners were a dime a dozen, and then I had a shiner in Houston that I'd drive 40 miles across town to visit. But I really didn't want to wait a week just to have my shoes shined, and this is where I learned the difference between the two types of shops. First of all, the two gentlemen--one of them named Ty--are personable as all get out. I sat in the "throne," basically, with my feet rested in the platform, completely stunned at the work being done while they answered all of my questions (they offer cleaning services, and you can also simply drop off your shoes, where they'll give you an estimate of a turnaround--usually about 15 minutes). During the conversation, my shiner explained why I was having trouble: dedicated *shiners* have closed down due to decreased demand, and all that are left are full-service repair shops who, naturally, take longer to do the same work. Facing a sea of travelers, I sat and watched him craft a mirror shine the likes of which I've never seen. I was left with this glazing white reflection of the skylight that retailers have to *Photoshop* in order to sell their shoes. Only midway through, my mind was made up that I'd be bringing my entire fleet back here, especially at $15 for such classic work. A dress shoe fanatic, I sent photos to all of my friends in the DMV area. All of that to say: if you're in DC and need a common-sense shoe shine, just go to Union Station Shoe Shine, smack in the middle of the train hall. They're efficient, super friendly and will take DAMN good care of you.

I am glad that I found Campbell's shoe shine. It is centrally located in downtown DC in the lobby…read moreof the Washington Post building. Mr. Campbell does a great job and pays attention to detail, he knows what he is doing.

This alcove is inside the Washington Post building, down the hallway connecting the two main…read moreentrances on K Street and right by the gym. I got a fast and great shine for a good price. Ian (eye-an) was a nice guy playing some good jazz. They also do pick-up and drop-off for the Dryy dry cleaning service. I'll be back.

"You must not watch much basketball."…read more ********************************************** A well-known former member of Congress once asked me, "John K." he said, "Do you know the difference between a $5 shoe shine and a $10 shoe shine?" Wisely I think, I evinced ignorance. "John K., The difference is attitude." This I took more as life lesson affirming the importance of bringing a positive attitude to ones work than a commentary on boot blacks. However, I've used the criterion since in evaluating shoe shines. Although his base rate is $7 for about 20 minutes of work, Gus gives a $10 shoe shine. Gus, like a good bartender, is ready with a good tale. He was telling me when he worked at National Airport in 1991, a very tall African-American gentleman sat in his chair for shine. Gus watched as numerous passersby asked for autographs. Afterwards Gus asked him who he was. The gentleman answered, "Michael Jordan." Judging from Gus's blank stare Michael said, "You haven't heard of me, have you. You must not watch much basketball." As a Marine I have pretty high standards for a shoe shine. Where was Gus when I needed him at Parris Island?!

Celebrity Boot Black services is the ONLY place for a quality shoe polishing experience at some of…read morethe finest hotels in the Washington DC Metropolitan area. I've had great service at the Hyatt Regency, Grand Hyatt, Wardman Park Marriott and Gaylord National Harbor locations and my footwear always looks amazing! Kudos to the professional and courteous services they provide their clientele!

From the owner: Celebrity BootBLACK llc, offers a shoe care amenity that specializes in professional shoe…read morepolishing, conditioning, and leather restoration services that are available to schedule via our online subscription service. We DO NOT repair shoes. We accept custom requests for onsite convention/trade show shoe polishing and coat/bag check support staffing services for large events. We offer a 100% satisfaction guarantee to earn your lifelong loyalty.

Eugene's comes highly recommended from Baltimore natives. It sits right on the corner off of Cold…read moreSpring, so be careful not to drive right past it. I needed these shoes for a wedding I was attending. I dropped the shoes off on Monday and they were promised to me by Friday. The repair was for my high heel shoes that needed a replacement heel cap as they were old and needed to be refreshed. The repair was super reasonable and affordable. It was 20 bucks. The gentleman that took my shoes for repair didn't seem all too friendly but he definitely made me feel like my shoes would be repaired correctly. I picked up my shoes on Friday and They were perfect! I was wedding ready!

Show repair is so old school. So if you want it, you gotta look. This tiny place is something you…read moremay not see unless looking. Very friendly and professional small team. The work done to replace heels on two dress shoes was excellent. The service I requested was done quickly and I actually was the problem with a delayed pick up ha. Value is the eternal question. To fix or buy new? That is the question!!! For me two men's dress shoes replacement heels and cleaning was about $80 ($40 a piece). The shoes were new $80-90...so this was on the line for me, but I guess I was sustainable! Right??? Great place. Give it a try.