I was stranded on the side of the road in a remote area. They showed up quickly and got my vehicle…read moreand me home without excessive delay. Both dispatch and driver were professional and kind. It made a stressful situation more bearable.

I was in a "tight spot" and needed my car towed ASAP. I called Captain Hook Towing and Mickey was…read moreon it! He was so helpful and knowledgeable about billing Insurance as well. I HIGHLY RECOMMEND this business.

I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

They were very efficient and I received a very quick appointment. The entire staff was friendly,…read morehelpful and ready to answer any and all questions and inquiries. They did an excellent professional service

Brad's saved the day! I was in Eugene just for the weekend and having car trouble. This shop was…read moreopen on Saturday, unlike most in the area. Even though they were busy, they squeezed me into their schedule and totally solved my problem quickly. Their kind and effective service turned my bad day into a good day.

Peter went above and beyond for me by making sure a issue my vehicle was having a part from the…read moremain issue of why I had brought the vehicle to him to fix in the first place. He found out that there was something else going on and he was stunned that a different mechanic had allowed me to drive in the condition that it was in. He took separate time and did something simple to fix it therefore ensuring the safety of me and my kids. I can't say enough about how grateful I am that he made sure that my vehicle would be safe to drive. I know there's good people out there, and Peter is one of those people! I would definitely recommend anybody to him to fix their vehicle.

Fantastic service. Prompt, timely, professional, courteous…read more I needed to have an older model classic car towed out of the garage. It was a tight fit and tricky. And all went really well. Highest recommendation!

I was in a bad accident. T & M showed up very quickly and removed my vehicle from the road. Very…read morekind and courteous and left me the info to retrieve my personal property from the vehicle the next day. Great driver and great service.

these guys are the BEST! Not only did they tow my WWII SHERMAN TANK with ease, They even cleaned up…read morethe huge hazmat spill it left behind. I wish I had 2 extra arms so i could give them 4 thumbs up!

If I could give Edwin more stars I would! I live in So. Cal and bought a new 30 ft. Rv in Ohio. I…read morewas going to make the drive myself to pick it up, but came across Edwin. I called him and immediately realized this guy is the real deal. I told him I needed the RV towed back from Ohio. He said he was going to Michigan and could pick it up for me. He gave me a very reasonable price and did not want any money upfront until it was delivered. Since my wife and I are new to RVING, Edwin actually filmed the walk-through for us and went above and beyond just towing it. He called me everyday to let me know his progress. He made incredible time and took amazing care oh our travel trailer. When it arrived, he went through the walk-through all again. I am so impressed with Edwin and his customer service. Trust me, you will not be disappointed. My wife and I were nervous buying a trailer clear across the country, Edwin made it such a wonderful experience! AWESOME!!! YOU DA MAN!

The price to haul away our stuff was outrageous.... and they seemed to have a problem with some of…read morethe stuff we needed hauled away, I'd steer clear.

I am very pleased with my first business dealings with Peace of Mind Mobile RV Repair. I needed…read morethem to come to my house where I have my RV so they could show me how to properly use the dump station that my husband had set up in our RV garage. He did all the routine RV maintenance, and since he recently passed away, I needed to understand what maintenance was critical and also to learn how to carry out routine upkeep on the RV. I also had noticed a regular beeping sound, but didn't know where it was coming from. Chris found out it was the LPG detector and removed it, letting me know it was past its prime and needed to be replaced. He also noticed that the drain hose for the black and grey water tanks had a leak. And even more critical, he noticed a bulge in one of the 12-Volt batteries and recommended its replacement Chris was patient with all my questions and offered much needed information for areas that I didn't even know what questions I should ask! I look forward to taking my RV to Peace of Mind's business site to have the necessary work done when the parts are in, and I'm sure I will be a regular customer for routine maintenance in the future. It really gives me peace of mind to know experts are taking care of my RV! 5 stars to Chris and Peace of Mind!

First, I brought my RV in to evaluate the propane refrigerator not working. After dropping it off,…read morethey called me a said that my 2-house 6V batteries were dead and "boiling' and that they could not do anything until my batteries were replaced. I told them the batteries were less than 6 month old. So, I went down there and my phone Bluetooth battery monitor showed the batteries were 99%. The "technician" was not hooking the battery tester up correctly and I had to show him to do that. Secondly, a circuit board in the refrigerator was fried, so they sent it out to a repair shop. After almost 1 month I hear nothing back. Turns out they did not bother to check up on it until I called. The circuit board was found to be unfixable. They then told me a refrigerator replacement was out of production and they could not find 3-way refrigerator replacement that would fit. I found one a couple of days later, ordered it, and had it sent to them. Yesterday, Devin, the owner, called me and told me the refrigerator came in and they could install it today in the afternoon/evening and to drop it off this morning. He said it should only take a couple of hours. I called this morning to say I would be dropping it off just after noon. I was told (by wife Nicole) that they were weeks out and way too busy to do it today. She continued with a loud, rude, interrupting rant about how Devin should not be making appointments without asking her first (TMI). At that point I went down and picked up the refrigerator and will take it somewhere else for installation. Bad news!!! Afterwards, after several back and forth texts between Nicole and myself in which I was voicing my complaint about my cancelled appointment, I was wanting to hear from Devin the owner who made the appointment with me and who was strangely "in the bathroom" the whole time I was there to pick up the refrigerator. I also made it clear about the fact that I did not appreciate her yelling rant on the phone with me. All of a sudden, I received a threatening text response from Nicole stating that I was harassing her and that she would press charges if I called or texted their business again! I have all the texts, nothing threatening or harassing, just valid customer complaints. This is one scary lady....beware of this business.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

This is the third excellent experience I have had with Wayne's Garage. They do a thorough…read moreinspection on my 2003 Avalanche and help me keep her running in tip top shape. The guys are great and I will be back again. You should try them too.