I have attended several sales by this company. They are always super-well organized and Ms Kabot…read moreseems to be a walking encyclopedia of fine jewelry and antiques. When my mother passed I had no idea what to do with her jewelry. Ms Kabot - Carol - was extremely knowledgeable and honest in how she answered my questions. She understood the fine jewelry market and guided me on what pieces I should sell and what I should keep. I was especially touched that the person who was going to refine the gold refused my mother's wedding ring and insisted I keep it. Carol agreed with them and I am very thankful that part of their business model seems to be the acknowledgement that they were looking out for my emotional well-being as they put price tags on things that I care deeply about. I left the experience feeling positive about something that was very painful to me. And they were right. I always teased my mom I was going to make Christmas ornaments out of her jewelry. This year her wedding ring hung on the top of my Tree, on a little gold hook, and every time it sparkled at me I smiled and thought of my mom and how she would like that she was part of our Christmas. Thank you for not accepting that ring, you were right that I needed to keep it.

The estate sales are always very professional, fair prices and well staffed!…read moreWouldn't want to miss out!

The worst. Negative, strange person. When she walked up our walkway on our re-scheduled appraisal…read more(at *her* request, not mine) on a Sunday afternoon, I heard a neighbor's dog barking loudly. I opened the door and greeted her and told her the dog she heard wasn't ours so she wouldn't worry that we had an aggressive dog. She said to me "it isn't going to affect your appraisal". I told her I didn't mention it because of our appraisal, I mentioned it as a courtesy in case she didn't like dogs. She also said as she walked in, "if you cleaned, it won't matter. You cleaned for no reason. It won't affect the appraisal". I told her, "you'll see I didn't break my back cleaning...lol" because I had some dishes in the sink and a few other untidy areas, but nothing glaring. She went upstairs and I will admit, our master bedroom carpet is hideous due to our new puppy's romp in the mud last winter...he got our off-white carpet a brownish-greyish-black. I told her "btw we are putting down new laminate in 2 weeks in this room", she practically knelt down to take a CLOSE UP of the carpet. I mean she FOCUSED IN on the stained carpet with her camera. She incorrectly stated on the appraisal report that the other rooms had original carpet and she mentioned that the carpet in the master bedroom "could benefit from cleaning". Well which is it Yvonne...either cleaning doesn't matter or it does. And since when did carpeting make a difference on an appraisal? Isn't that cosmetic anyway? She took a closeup of our grill in the backyard with the cover partly blown off (windy day). THAT was her take on our 1/5 acre manicured professionally landscaped yard. *the grill cover* was her takeaway. She under appraised our home by $20K to the best of my estimate. She used comps of houses that are smaller in square feet, smaller lot size, on busy streets, etc. and yet sold for more than what she values our home at. We may have to scrap our re-fi and start over. That means another $800 to a new appraiser and our loan guy initiating a new loan process because she is incompetent. STAY AWAY from this appraiser.

Yvonne Rosenberg was contracted to appraise our home. We recently remodeled the home and had…read morepurchased it 4 months prior. We thought we needed to slow down on the amount of money we were investing and needed to know if it would be worth setting up a HELOC before rates climbed. We understood when she needed to reschedule her first appointment due to ice and snow, however we provided all the docs she requested (pictures and even a copy of the appraisal from our purchase 4 months prior.) I don't know why she would need to compare her work to someone elses. She set a 2nd appointment and missed that one as well due to weather. Our home was easily accessible at the time but she noted the other comparable homes were not. OK, I get it. Each time she was clear that she wanted me on site to show her the improvements made to the home. I have used 8 hours of PTO that I wasted on relying on her to be a prepared professional appraiser with the correct tools to do her job. So, we set a third appointment. Yep....you are sharp....she called in on that one too. She noted that yes she could get to our home and 2 of the 4 comps but she wanted to do them all in the same day, even though the report was not due for 10 days from that day. My quote to her was simple..."I don't know what to say" I mean, what do you say to someone that unprofessional and completely unprepared to do the job she purports to be an expert. If I had been negative or abrasive she would end up giving me a bad appraisal. Well, last night she contacted the company that hires her and stated she was unwilling to schedule a 4th time because I expected her to drive in snow when she wasn't comfortable with that. Unless she is also a mind reader I have no idea how she came to that conclusion. If she is a mind reader she had plenty of other reasons to cancel. Save yourself time and money if her company is scheduled and DEMAND another appraiser. It is your right and you will be happy you did

if I could select zero stars I would. this company lacked basic knowledge of local zoning laws,…read morelacked the integrity to look up zoning laws that a civillian did in 2 minutes to dispute their findings and suggestions. their lack of professionalism delayed closing on our home by over a week affecting mutiple families. wouldn't suggest this company at all.

LOW BALL APPRAISAL USING NON-COMPARABLE PROPERTIES Stay away…read morefrom this company! Low ball appraising by inexperienced appraisers. Non comparative properties were used for comparative properties. The value is way more than the county's real market value. Real estate brokers also say this. Yet the appraisal on the property value was about the same as five years ago and 122,876 below the county's current real market value of 797,876. So, according to this appraisal, the property did not gain value in 5 years in Eugene, OR?? This is prime development property right on Willamette St. near 20th. It currently has a duplex and 2 other houses. The appraisal is a joke! It was sloppily and hastily done! The appraisal office will not respond to my calls and emails.

My wife and I had a terrible experience at this jewelry store. Initially, a younger girl was very…read morehelpful, setting us up to have my wife's wedding ring cleaned and repaired, and we even bought another piece of jewelry. However, when we returned, an older lady assisted us and was quite rude. A few days later, we realized the repairs we had paid over $800 for hadn't been done. When my wife brought the ring back, the older lady accused her of lying and bringing in a different ring. After a very unpleasant interaction, she finally agreed to repair the ring. However, when we picked it up, the main diamond's prong was still loose. Frustrated, we drove downtown to Willamette Artisans Jewelry, where we received excellent service and they did a great job. I highly recommend checking them out instead.

This is the only jewelry store to go to in Eugene if you're looking for honesty, authenticity and…read morequality. Highly highly recommended. Charles is very knowledgeable. It was an honour to do business with him. cbj, Eugene, Oregon five star rating

Very well run outfit. Good company with an auctioneer that is very skilled and experienced. I had…read morean excellent experience and would highly recommend.

From the owner: Commercial and Industrial Auctioneers and Certified Appraisersread more