Who writes a review BEFORE they have the product?…read more I do! That's how amazing Union Goldsmiths is! I am currently working with Carrie and Margit on a custom diamond ring. From my first appointment to my most recent one, the process has been fun, professional, and collaborative. Their collective experience speaks for itself! They emailed me a 3D rendering of my ring, and at today's appointment, I saw the model. They have captured exactly what I wanted, and each step of the way has been a delight. Every time, I absolutely look forward to visiting them. They have been informative and up front throughout the whole process. Their communication is clear, and questions are encouraged. The collaboration aspect has been extremely enjoyable. I am so thrilled to be the client of a female-owned personal jeweler in Olympia.

Amazing place I got my wedding rings resized and put together. Very fair pricing excellent customer…read moreservice. The jeweler is in store so you don't have to worry about your jewelry being shipped away! The lady that helped me decided what size and advised me to have them put together was so nice. I had my toddler with me and she was very understanding and was great with her being there. Would tell my friends and family to come here for sure I will be back.

I can not say enough good things about Kluh Jewelers. Staff is incredibly kind and helpful. I felt…read moretruly cared for while in their store. Their jewelry is beautiful and at an amazing price. If you have any jew needs at all I recommend checking them out!!!!

Very helpful and responsive. Didn't end up buying the ring but they put it on hold for a few days…read moreso my "ring consultant" could take a look. My own taste turned out to be questionable.

**Review for Panowicz Jewelers**…read more I cannot recommend Panowicz Jewelers highly enough! Leslie Panowicz and her team deliver the most personalized service in the industry, making every visit a truly special experience. When searching for jewelry, it's often about creating a lasting memory, and Leslie has an incredible talent for helping you find exactly the right piece to capture that sentiment. Easily the best in Thurston County, I would argue that Panowicz Jewelers stands out as the finest in the entire Pacific Northwest. If you want exceptional service and beautiful jewelry, look no further than Panowicz Jewelers. Thank you, Leslie, for consistently exceeding my expectations!

I was searching for a local place to buy an engagement ring and was beyond happy to find this…read moreplace. They were extremely educational, informative, helpful and willing to work with a tight schedule. I received had written notes after my purchase mailed to my house after the date I told them I was going to propose, they wanted to meet my fiance and give us a gift when we came back from our trip. They made us feel welcomed and appreciated!

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

John is fabulous. Always charges a decent price. Had him verify some stones authenticity and also…read moredo some appraisals. He doesn't work solely in this office and always leave a voicemail cause he's a busy guy, but he always gets back to you in a timely manner and he's a great outlet for jewelry and stone communities.

Had an antique wedding ring appraised for insurance purposes. Was able to get an appointment the…read morenext day. Reasonable pricing and gave us a very detailed analysis plus a few pointers for maintenance. Learned a lot in one hour. Will definitely use him again if the need arises.

I came to Kluh jewelers to trade in scrap gold and good gold/gemstone jewelry. They weighed…read moreeverything together and gave me scrap gold prices. I thought they would give me good, honest prices, especially since I presented the scrap and good jewelry in separate bundles. Ultimately it's my fault for not standing up for myself, but it was my first time. I would never recommend Kluh.

Outstanding service and beautiful jewelry! We found the perfect engagement ring at S.T. Kluh…read moreJewelers! Ring shopping was intimidating for me, but Sandy and his team were amazing! They were very helpful and friendly. We'll definitely be returning customers. Highly recommend!

Very nice gift shop with interesting choices and a nice selection. There are some clothes, books,…read morehousewares, jewelry. It is laid out nicely so you don't feel crowded and can take your time to look through things. The book selection was particularly fun with cookbooks for all kinds of things. I liked the choice of notebooks and cards. The store is decorated nicely and provides a pleasant atmosphere to browse the many different things. You can find things you didn't know you needed and certainly a great place to find a great gift for someone.

I came into the store with a personal struggle on my face and these ladies completely got me where…read moreI needed to be. Ella and Mikayla really came through for me, they went above and beyond their job description to make my day. I walked out feeling refreshed and reset, navigating as a compass rose.

Anna was simply amazing! I had to split coins and silver between my two brothers and I. We had many…read morelaughs while Anna was thorough and efficicient! They made sure everything was correctly split! Thank you Anna! -B

Fabulous service. Very experienced buyer. I was happy with the price they gave me and plan to take…read moremore silver for an estimate.

Michael is an artist and a truly nice guy. He had a few beautiful designs of his own. We chose one…read morefor the engagement ring and a wedding band. A joy to work with. Reasonable prices.

Michael has made a number of fine pieces of jewelry for me over the years. People always comment…read moreon how stunning my jewelry is whenever I wear one of Michael's pieces. His artistry is amazing as is the quality and value of his work. Michael is the only jeweler I trust with my cherished jewelry.