I went in to try to sell some jewelry and I was told that I was not going to make as much selling…read moreit this way but to sell it on a selling app. The wonderful woman that helped me checked out the exact measurements of the diamonds and told me what it's worth. She checked out a few other items for me and no charges at all. I told her that I was a bit worried about selling online because I have no idea if I could get scammed and she actually told me that I was able to meet at this wonderful jewelry store. Beautiful jewelry there and I will be back to buy some!!!

Very friendly. I turned in some odd, gold and silver jewelry to get a cash for it. The whole…read moreprocess took less than 10 minutes. They're very knowledgeable.

**Review for Panowicz Jewelers**…read more I cannot recommend Panowicz Jewelers highly enough! Leslie Panowicz and her team deliver the most personalized service in the industry, making every visit a truly special experience. When searching for jewelry, it's often about creating a lasting memory, and Leslie has an incredible talent for helping you find exactly the right piece to capture that sentiment. Easily the best in Thurston County, I would argue that Panowicz Jewelers stands out as the finest in the entire Pacific Northwest. If you want exceptional service and beautiful jewelry, look no further than Panowicz Jewelers. Thank you, Leslie, for consistently exceeding my expectations!

I was searching for a local place to buy an engagement ring and was beyond happy to find this…read moreplace. They were extremely educational, informative, helpful and willing to work with a tight schedule. I received had written notes after my purchase mailed to my house after the date I told them I was going to propose, they wanted to meet my fiance and give us a gift when we came back from our trip. They made us feel welcomed and appreciated!

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

John is fabulous. Always charges a decent price. Had him verify some stones authenticity and also…read moredo some appraisals. He doesn't work solely in this office and always leave a voicemail cause he's a busy guy, but he always gets back to you in a timely manner and he's a great outlet for jewelry and stone communities.

Had an antique wedding ring appraised for insurance purposes. Was able to get an appointment the…read morenext day. Reasonable pricing and gave us a very detailed analysis plus a few pointers for maintenance. Learned a lot in one hour. Will definitely use him again if the need arises.

I came to Kluh jewelers to trade in scrap gold and good gold/gemstone jewelry. They weighed…read moreeverything together and gave me scrap gold prices. I thought they would give me good, honest prices, especially since I presented the scrap and good jewelry in separate bundles. Ultimately it's my fault for not standing up for myself, but it was my first time. I would never recommend Kluh.

Outstanding service and beautiful jewelry! We found the perfect engagement ring at S.T. Kluh…read moreJewelers! Ring shopping was intimidating for me, but Sandy and his team were amazing! They were very helpful and friendly. We'll definitely be returning customers. Highly recommend!

I came into the store with a personal struggle on my face and these ladies completely got me where…read moreI needed to be. Ella and Mikayla really came through for me, they went above and beyond their job description to make my day. I walked out feeling refreshed and reset, navigating as a compass rose.

This store seems like has a little bit of everything, but not cluttered at all. It looks like…read moreeverything has been carefully and artfully chosen. You can tell the owners put a lot of heart into Compass Rose. They also care a lot about their community. Shout put to Louise for going above and beyond to support Tacoma's youth soccer. The Norpoint Soccer Club thanks you for your incredible support. Please support this small business that goes the extra mile to give back to our community.

Fabulous service. Very experienced buyer. I was happy with the price they gave me and plan to take…read moremore silver for an estimate.

Nice people that work here with great customer service I was offered a amount for jewelry but a…read moreman that frequently goes there to sell asked to look at my jewelry. He told me that I would be able to get way more at a pawn shop so I left without selling. I went to many other places and they were not even close to what I was offered here!!!