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    Ethos Custom Jewelry

    5.0 (3 reviews)
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    Response time

    7 hours

    Response rate

    100%

    Services - Ethos Custom Jewelry

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    3 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Ethos Custom Jewelry Photos

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    Recommended Reviews - Ethos Custom Jewelry

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    2 years ago

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    8 months ago

    Business owner information

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    Nicole T.

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    2 years ago

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    Seattle Fine Jewelry - Our comfortable showroom at our new location, 16407 Renton Issaquah Rd SE, Renton, WA 98059

    Seattle Fine Jewelry

    (20 reviews)

    I originally took my Louis Vuitton Horizon watch to a local clock/watch shop to have the white…read morestrap replaced with a new black one, since the white had accumulated dirt over time. Unfortunately, they completely botched the job by cutting both the strap and the wire that connects it. I truly thought the watch was ruined and had pretty much given up hope. I could have taken it back to Louis Vuitton to have it repaired but I was sure it would have cost me hundreds of dollars to do so. Thankfully, I decided to bring it to Seattle Fine Jewelry for a second opinion. The owner, Ramir, his son Jordan, and their staff member Kaitlyn were absolutely wonderful. From the moment I walked in, they were warm, friendly, knowledgeable, and completely transparent about the repair process. Not only were they able to fix my watch, but the turnaround time was surprisingly quick. I also had my favorite diamond ring cleaned ("The Manicure" treatment) and wow, the results were remarkable. It came back incredibly sparkly and shiny, like it had been brought back to life. What really stood out to me was the atmosphere. Everyone was professional yet fun and welcoming, which made the entire experience enjoyable instead of stressful. Their prices are reasonable, parking is easy right up front, and the quality of service is top-notch. It's rare to find a business that combines skill, honesty, and genuine customer care like this. I HIGHLY RECOMMEND Seattle Fine Jewelry and will definitely be returning for future repairs and cleanings.

    Nancy and Ramir are so amazing to have worked with. Ramir is truly wonderful at his craft, the…read moredetail on our wedding set is spectacular. Nancy was so easy to meet with and so helpful through the entire experience of designing the rings to be just right for us. So happy to have a family owned business to support for such an important purchase! I'd highly recommend you do as well.

    Jewelry DR

    Jewelry DR

    (12 reviews)

    Came in to get a price quote to get my daughters chain repaired which was broken in 3 pieces , was…read morequoted an extremely fair price and was given of eta of next day. - Was given a courtesy call the same evening letting me know it was repaired & ready. Repair was done masterfully where you can't even tell where it was broken . Honest people here , will continue to do business in the future, thank you

    I'll start this review with at least noting that the staff are friendly and seem happy to help out,…read morebut I would seriously recommend avoiding the Jewelry Dr. The quality of the craftsmanship (or lack thereof) that they are comfortable with leaving their store is astoundingly bad. For some context, I decided to purchase an unused engagement ring from an acquaintance that was built new by the Jewelry Dr. a few months back, with receipts documenting what was purchased. I figured it would be a good idea to meet at the Jewelry Dr. to have them inspect the ring, check for any issues and ensure that it was legitimate. We both met at the Jewelry Dr., and had the owner examine the ring. He confirmed that the ring was legitimate, built by them, and had no issues. I was happy with their endorsement and purchased the ring on the spot. I am no expert in jewelry and took their word on their inspection. Only when I got home did I notice that the center gemstone was a bit crooked. No big deal I suppose, I have no issue with getting a small issue fixed. I brought it to a very well-reviewed jeweler (shout out to Green Lake Jewelers in Seattle), which is where some very big issues were brought to light. They informed me of the overall shoddy workmanship of the build (the center gemstone was loose and able to be moved by hand, over cut and genuinely hacked up prongs, sanding and plier marks from construction, and a very visible re-size). They professionally showed me under magnification all these issues that I had no idea about. This is my first jewelry purchase. I knew that I was not an expert and wouldn't notice these issues, which is why I brought it to the Jewelry Dr. in the first place. None of these issues were from wear and tear, but from poor craftsmanship. Now I am completely aware that I purchased this ring from another private party, but I genuinely expected a lot more from a professional inspection. I reached back out to the Jewelry Dr., and respectfully let them know of all the issues with the ring, and if there was anything they'd be willing to help with since nothing was mentioned during the inspection. They happily insisted that I bring it back in and they would repair these issues it right free of charge. I'll give them kudos on at least being appearing to have good customer service. After a week of the ring being with them for "repair", I go to pick up the ring. I'll mention that they did not bring out any magnification to go over the work they did, and seeing as it was done free-of-charge, I wasn't in the spot to scrutinizing it before accepting. As soon as I got home, I took out my hand lens and was honestly floored. I don't know what they did, but it looks like they simply hammered the prongs and polished the ring. There is now a bunch of hammer marks and scratches on the prongs, with the kicker being that the gemstone is still loose and able to be moved by hand. None of the issues were fixed. I wanted to give them a chance to make it right, but I would have preferred to simply pay a legitimate jeweler to repair it instead of going through this headache. Suffice to say I will not be bringing this ring back to them again. The fact that they let this ring leave their business multiple times, after: 1. Originally building this and selling this ring with poor craftmanship for nearly $2,000. 2. Giving it a glowing pre-purchase inspection despite clear issues 3. Failing to actually repair it, and causing further damage/marks to the ring. Its frankly astounding. I don't write almost any one-star reviews, but this has to be the most frustrating experiences that I've had with a business - especially when purchasing something as important as an engagement ring. If you care about quality, go support a quality jeweler and save yourself massive frustration by avoiding the Jewelry Dr.

    Ethos Custom Jewelry - jewelry - Updated May 2026

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