Really love this store. I visited this place with my girlfriend and I received a very warm welcome…read more The furniture selection is very nice and well priced. They have many very nice pieces for a very low price. Compared to the stores in Chicago, the items he are much nicer, better restored and in overall better shape. I plan to come back soon to get a few pieces from them.

We purchased a dresser through Joint Effort Studio and I highly recommend both the shop space and…read morethe service. The shop on National Ave is super fun to browse - there's even vintage clothing and a little jewelry studio in the back. The mid century modern items change constantly - they're always getting new items. The service was great - Jesse was really flexible in arranging a time to deliver the piece. It was all smooth sailing with these guys and I only wish we had a larger space to accommodate more furniture.

I've always liked this store. The variety of stuff and how different much of it is from the norm…read moreappeals to me very much. This isn't a regular go to for anything, but I do like to stop in every few months to see what's new for any particular holiday or season. The candle selection cannot be beat, in my opinion. With the most wonderful scents, and colors that truly go with any decor, something is wrong if you can't find one you like here. The seasonal decor area is such an eclectic collection of items, that you will most likely chuckle and/or get a sense of nostalgia from the available items. If you are looking for a truly unique gift, this area is your one stop shop. The grocery area is my favorite. The vast amount of Japanese and German items available for purchase makes me sooo happy! I don't have to go online and pay exorbitant shipping fees for stuff, because it is all RIGHT HERE! Goodies from other nationalities are available too, as well as wine, beer, soda and coffee. They also sell things like decorative pillows, artwork, kitchen supplies, and jewelry. A little something for everybody, you never know what you'll find! 13/2024

The store is very clean! I have been enjoying the drive up for my items mostly…read more I went in today and they had a bunch of workers on the floor most were just standing around talking. ‍ My items were all stuffed into one bag: a tin of tea, a CANDLE, coloring book,etc., all stuffed carelessly into one bag. Items are great, service is what it is...

Came in looking for a few items and ended up finding the perfect things for an awesome price! The…read moresales staff are amazing! They were very accommodating and were even helping us move our new couch into our truck! Overall great experience and we will definitely recommend to other people!

Super prices, super chill shopping experience. We found exactly what we were looking for in a…read moresectional at a fraction of the store prices. The service was excellent and the experience from door to door was perfect. So, this is for Jared who claims there are no 5 stars on Yelp for them. Time to update your review.

We love our purchase from Penny Mustard which was made two years ago. Our product is expertly…read morecrafted and built especially for us. Penny Mustard Tosa took great care of us. We'll consider them for our next project

We decided to pay a premium price to get a premium product and service. It didn't happen…read more After waiting 3 months for a bedroom set, it arrived with a damaged dresser they never brought off the truck the response from customer service was in acceptable. The one dresser that did arrive has drawers that are misaligned. Buyer beware.

Pedro at Arhaus is simply amazing!! Not only did he really take a lot of time helping us furnish…read moreour new apartment, but he made us feel like family through the whole process. My husband is getting ready to go overseas, and he wanted to get our apartment as finished as possible before he leaves. Pedro heard our concerns and went above and beyond to make sure we were comfortable. He helped us arrange for quick delivery of our new sofa, which is so incredibly comfortable and well-made! We seriously can't say enough about him.. he is AWESOME!! We will be working with Pedro at Arhaus for all of our home decorating needs!

They had a decent selection. They are certainly at a higher price point than the Ashley, and…read moreSteinhafels furniture stores. The quality looks decent, but until I take delivery in Kate February I won't know for sure.

The products they sell are of poor quality. We purchased a Lay -Z- Boy dual recliner sofa which…read morestarted to fail within 5 months. - Cushions (knap) broke down to the wood frame. Can feel the wood through the cushion. - Recliners squeaked badly when reclining - Frame began to fail with one side deforming out of alignment with the other side. -Lithium grease used to lubricate moving joints leaked onto LVP flooring causing permanent staining. All of these things led to a replacement. Steinhafels told me the replacement was "being offered as a courtesy and would be the only option available given how long the product has already been in the home." The company feels that they are providing a courtesy when replacing a defective product well within the warranty period. A company which feels it is doing you a favor by standing behind a warranty is not one I choose to do business with.

Purchased a reclining sectional 7 months ago. We bought it because I have a bad back and needed…read moresomething firm. It was very firm to start with, but cushions started breaking down within 5 months. The end I sit on sits crooked. Not good for a person with back problems. Also the fabric is showing signs of wear. We are a retired couple, so it hasn't been abused. When you put the footrest down it clunks. Technician came out and said it needs multiple things. He's ordering the parts. Told me they would be here in 6 months, if I'm lucky. Then he will have to take half of the sectional into the shop to fix it because there's so many problems. What the heck am I supposed to do, sit on the floor. And Steinhafels won't do anything. I told them that I would take a prorated amount just to get something to sit on. They refused. Needless to say, we won't be shopping at Steinhafels ever again.

Been here several times. It's a good place to check out if you're in the market for used furniture…read moreor other household furnishings. It's a large space with two floors. Most of the items show significant wear, so adjust your expectations.

So I've previously gone to their warehouse sales and stood in the ridiculously long line while…read moreholding extremely heavy decorative objects in my arms, waited forever to get it priced just to find out that it was, nothing close to what I would expect in a hot warehouse. It is their business and they can do as they like. But sheesh. That is exhausting and a waste of time In an effort to avoid the absolute zoo process and a sore back this time I went later in the day and followed other people into the warehouse area. I started looking around when I realize I'm being shouted at and told I "can't be in here." The other ladies were left to shop as they liked. There was no, oh we are so sorry but we have closed this part of the store. I said, there is literally a sign hanging that says "open" I asked if I didn't read the sign correctly, from what I read on the door they were open for well over another hour. I was told that's for the rest of the store. Alright. Not a problem. I left rather disappointed, not so much that I couldn't shop, but disappointed that I was left feeling a little startled from being told I couldn't be there. I had no idea that was about to hit me. I was just looking at glassware. Rather jarring. Also. Why did the three ladies in front of me not get shouted at? I was completely reasonable, polite, and I apologized for not realizing that one part of the store wasn't open (people were still in there actively shopping) but I was made to feel like I was being scolded, singled out, and not treated very well. Where's the harm in being nice or polite? If you plan to shop there: I appreciate they have an unusual process of pricing it after you carry it as you wait in line for quite a while. I understand that can take forever. But seriously, not everyone has the ability to hold stuff for that long. And yes they sometimes have a few baskets but not enough. If it wasn't so physically difficult to to carry stuff in line for quite a while, I wouldn't have gone later to try to miss the line and actually be able to buy things without clutching it so long that my back gets sore. If you go in summer, bring water. It gets very hot and it can take quite a while. If you do plan to go here, even in the main store area, bring a flashlight, a really strong big one., it's truly exceptionally dim. Quite a bit in a back room in the store is totally unpriced. In the store, imho the furniture is often priced a bit ambitiously. But I guess good for them if they can sell it.

We were lucky enough to have Randy K as our sales person today. Her service was outstanding. She…read morewas patient and kind and extremely friendly., and of course, extremely informative. The selection of furniture and Built Rite is absolutely amazing. I was expecting much less to be honest with you.. I was floored with the amount of furniture and beautiful items they have in that store. The value of the furniture was amazing as well. Their prices are lower than other stores. The quality is higher. If you cannot find a specific piece of furniture that you are looking for, you probably don't need new furniture.!! Thank you, Randy for everything you did for us today. We are looking forward to getting our table delivered next week.. Randy and Jan B

I've purchased furniture here in the past and it withstood three moves over ten years. I went…read moreshopping for a new place to park my butt and immediately thought of BiltRite. There are pieces that definitely cover style, comfort and durability. However, it's difficult to find a piece that has everything within the budget you may have set for yourself. That being said, there are plenty of options for those who have a little or a lot to spend. And while I didn't find a sofa that spoke to me at that time, I found myself here again, a few years later, looking for a mattress. And this time I did give them all my money. There was a very patient gentleman who put up with me for at least an hour while I tried all the mattresses that fit my criteria, and then while I waffled between my two favorites. He was very knowledgeable and answered all my questions. He didn't steer me directly to the most expensive mattress, I found that myself. However it's not the one I chose. I picked the second most expensive one lol I hate shopping, my back chronically hurts from an injury, and the mattress I liked the best alleviated some of that pain. The checkout process was easy. I qualified for a credit card I didn't need, but it allows me to pay off the purchase at my leisure instead of immediately. The delivery was great too. After a couple weeks we had a call to schedule, followed up on the morning of, received a text when they were on the way, and after the delivery was completed. The gentlemen who removed the old mattress set and installed the new one were very professional. I work from home and they barely made a sound. They were respectful of my property and quick. I didn't feel the need to shop around, most places have the same stock and comparable prices. I like BiltRite and was happy with my experience. The mattress has been a lifesaver for me as I don't wake up in intense pain every morning. I find that my experiences over almost 20 years with this store have been pleasant and no pressure. And the fact that I'm not here every other year to replace something is a testament to quality which i appreciate.

Anticipating our move from Beverly Hills, California to Madison, Wisconsin and as huge fans of…read moreThomasville furniture I sought to identify a corporate store in Madison so as to order a new dining room table and chairs. The nearest authorized Thomasville dealer was Warren Barnett Interiors outside of Milwaukee. My wife and I began "designing" the table and chairs as the web site offers many selections of tops and bases and chairs. Additionally you can customize further by selecting the color of the top and color of the base; same for the chairs along with choices for the shape of the edge of the table. I conveyed to Ms. Emily Ebben from the outset that our home is almost entirely furnished with custom Thomasville pieces. We would like to thank Emily Ebben for all of her help regarding color combination selection and the manner in which she handled the entire interaction process with us. She sent close up photos of the colors and made recommendations when we had concerns about a particular combination. She assured me that Canadel (a Canadian company) was not IKEA in the least. It is one thing to go to a Thomasville corporate store, select a piece that is on the floor and from there perhaps select a fabric. It is quite another to select a dining room table and chairs from a computer monitor, regardless of how accurate are the colors and/or how sharp is the image resolution. In short, although we loved the customization, it was a huge act of faith for us to place the order; to have the pieces here now in three dimensional form and seeing that they EXCEEDED our expectations is a Blessing. Steve and Andrew the men who made the delivery observed that the chairs were the heaviest they have ever delivered; indeed the seat areas of the chairs are as thick as some butcher blocks! There is someting a great deal more that Ms. Ebben offered to us. I noted that Warren Barnett Interiors also carries Drexel Heritage. This means one can easily spend $10,000 on a dining room table alone. Never once did Ms. Ebben exude the sense that our order was any less important than other high ticket item sales that she no doubt participates in. Sometimes designers discern when a customer has deep pockets and then fawn all over that customer. It was evident that Ms. Ebben is not that person. Thank you again for all of your personalized care. Sincerely, Christopher Frank and Jamie Dorfman

I would highly recommend Warren Barnett interior Design! They have stunning and unlimited options…read morein furniture, fabrics styles and accessories. The designer I worked with, Leanne was wonderful . She really put together my newly renovated living space and it is absolutely gorgeous! She covered all the details and really maximized the space with all the right pieces and they were all pulled together beautifully! Patty from Rockford

Great store for parents and teachers to get furniture, craft supplies, and toys for kids…read more A good chunk of items are store branded or brands you won't find at major retailers, lots of which are heavier duty/commercial grade. They frequently have coupons and monthly free activities for kids to make and take crafts. Some items can be a bit high in price, but others are more reasonable, all depends on what you're buying.