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Astonishing view of San Juan -- absolutely worth it for the atmosphere alone. The host was super friendly, raved about my cowboy hat, and showed me his own Stetson-style one. Juan, our server, was excellent -- upbeat, attentive, and even asked passing staff for their opinions when we had questions. We started with the three-cheese shrimp dip and house-made chips -- savory, crisp, and addictive. The lobster risotto was balanced and rich without being heavy. Cocktails across our table -- Pineapple Breeze, Rooftop Reserve, The Bitter End, and Cab Sour -- were creative, smooth, and beautifully presented. Lots of people celebrating birthdays and milestones on a Tuesday night -- the energy was great. Small quirks: the bathroom door doesn't fully close, and swimming in the rooftop pool might feel like performing for the crowd. Still, Éter delivers on the promise -- warm service, strong drinks, and a killer view.
The food here is pricey and not good. The fish in the stuffed avocado was way too lemony. The avocado itself was hard. The rope vieja was underseasoned. The wonton tacos were too sweet. The expresso martinis were bitter. The service was okay. Waiter was friendly. The rooftop is kinda small and at night the view is dark so it doesn't add to the experience.
We decided to visit Eter to celebrate a friend's birthday. It was 20mins from our hotel which was interesting with traffic. Reservation is required. Checkin is required at the front desk prior to getting on the elevator to the restaurant. The reservations were limited online but it wasn't very many people there when we arrive. Parking: available in the lot under the building. Be sure to drive slow if you will miss the turn. Service: 4/5 the waiter gave great feedback on the menu. We waited around 25mins for the food. I noticed maybe 2 or 3 waiters so the service Ambiance: it was surprisingly quiet for a restaurant. Intimate setting, nice for a date nice or nice dinner. Order: Seafood Pasta- 4/5 tasty with plenty of of seafood Salmon- 3:5 it was flavorful but I've had better. It was just alright in my opinion. Overall, I give my experience a 3.5.
Good food, disappointing service and billing practices. I visited this restaurant with a friend, and while the food was genuinely good, the service experience left us feeling disappointed--and frankly, taken advantage of. I was deciding between the lobster risotto ($45) and the seafood fettuccine ($34) and asked our waiter, Orlando, if I could substitute the pasta in the fettuccine with risotto instead. He said "Absolutely, we can do that"--no mention of any upcharges. What arrived was a risotto dish with the lobster and seafood typically included in the fettuccine. Tasty, yes--but I was shocked when the bill came. I was charged the full $45 for the lobster risotto plus add-ons for every other seafood item: * $14 for shrimp * $12 for mussels (even though half didn't open) * $10 for calamari * $14 for scallops All added without any explanation or warning. To make matters worse, a dessert was mistakenly placed on our table by a trainee and later charged to us--despite not ordering it. Thankfully, that was eventually removed. When I expressed concern about the unexpected charges, Orlando told us he spoke to the manager, but "there was nothing they could do." I asked to speak to the manager, he was more understanding and removed one seafood add-on--but the final cost was still far more than expected. In fact, I would have gotten more food for less money by just ordering both dishes separately. It felt like an upsell trap, and we left feeling taken advantage of. If you choose to dine here, ask for clarity up front on any substitutions or changes--or you may get stuck with a surprise bill like I did.
Beautiful rooftop restaurant. Miguel the GM was just a pleasure, so inviting and friendly. Orlando was our server. He was professional, informative and sweet. However, there were major snafus with our service. We sat down at about 7:35pm, had drinks and appetizers and then waited two more hours for our entrees. We didn't receive them until 10:15pm. I mean, can you imagine a wait like this?? There were apologies and we did get a couple bottles of rose champagne for the table, but this was pretty outrageous and it impacted our plans for the night. We were to go out afterwards but after being at the restaurant 3+ hours, we decided to just head back to our air bnb. As for the food and drinks, I had the guavalicious cocktail. It was so good, much like a rum punch with guava. I had the tamarind ribs with sweet plantains plus a Caesar salad. I split this with my sister's beef tenderloin over gnocchi. The meats were prepared well. Both were tender and flavorful. The gnocchi lacked seasoning for me. The plantains were delicious, though. My friends enjoyed their steaks. One friend ordered the red snapper, it lacked seasoning. Another friend loved her lobster pasta. All in all, the food delivered but the wait for dinner was horrific. We found out later that our server thought he ordered our entrees but didn't. People make mistakes but it really ruined our night. It should have resulted in a discount. We were initially offered a free bottle of water for the table until I didn't need more water. That was a major service miss.
Absolutely the best rooftop venue in San Juan, PR. Stunning view and even better cuisine AND service makes Eter a must for me every visit to PR! Staff of Rock Stars! Nice to find a place where the entire staff is on point, all the time!
I love rooftop bars and was so looking forward to this evening with 4 friends at Eter, had read that it had the best views in San Juan. Alas, the views were not good (very industrial area) and there was a distinct odor of exhaust fumes that kind of ruined our appetites and the atmosphere. The food was okay - shrimp cocktail was undercooked, some items needed salt/seasoning. On the plus side - the staff was wonderful. Sunny and Leslye were upbeat & personable as our hosts, and our server Sebastian was top notch. This review was no reflection on them. The drinks and service were great!
I went there to drink cocktails for my birthday. The cocktails were delicious. The service was great! Recommend!
It doesn't open until the later afternoon during the week. They do have brunch options on weekends I recommend making a reservation especially for the evening. They close early on the evenings it's not open all night long so plan your reservation accordingly. The restaurant is located on a rooftop lounge and it is beautiful and lovely. 360 views of the city really capture the beauty of Puerto Rico. The services is fine, I did not try the food, their drinks are okay, I should've taken a picture but I was with the group of people and I pretty much just forgot. Pay attention to the weight limit on the elevator there shouldn't be more than four people we had six people in our elevator and it actually started making noise and sounded like it was struggling as it got to the top kind of scary for a second. This is where he put your makeup on curl your hair and look beautiful type of night . This is where you want to take those Instagram pictures. If I ever come back this will be a must stop. Beautiful place
Reviews don't lie and I knew this going in so I can't be upset. Don't do it. Avoid this spot at all cost. The view sucks, and there pool is the size of my shower. when you do get your food (2hrs later)it's not even edible and the price ... no way. Haven't seen a place charge me two types of taxes. One for the food and the other liquor. Hard hard pass.
The view and vibes were nice when we first arrived but the wait time was crazy. Waited an hour for appetizers and another for main course just to be wrong. You'd also think a rooftop restaurant knows how to handle rain but they waited 15 min before giving us hand held umbrellas. They forgot one of my group member's drinks, messed up an order, and completely forgot mine. The steaks we received were lukewarm at best and my food looked nothing like the picture on the menu. I ordered the gnocchi with steak and the gnocchi was rock hard and dry. It also had mushroom inside which was never advertised!!?? Overall, it was gross and I couldn't even eat it. At least the waiter and supervisor offered 2 free drinks and a discount.
Everything was amazing! The view, the food, the service. Will definitely be back next time I'm in PR!
The breeze was nice. Drinks as well. Food was good as well and surprised us. The rooftop on top the hotel was really a wonderful addition. The service a bit slow. Tall guy from NJ was wonderful our second night. Bartenders were fun.
The drinks were good, the vibes were calm and the bartenders were dope! The guy next to me had real be and waffles and i had the lucky hand of asking for them and them not having anymore. Sad face!. I just drank and went somewhere else to eat. The bartenders took great care though read more
2 years ago
The service here was amazing. Andrea was our waiter. She was very nice and gave our group her best recommendations for food and drinks. I had the NY Strip Steak and it was amazing. I definitely look forward to coming here the next time I'm in San Juan. read more
4 years ago
I LOVE any mofongo from PR and this DID NOT disappoint! Mofongo can often be very dry but this was not the case at Eter. The drinks were also top notch. The service was okay. Our server took a little long to bring our things out and just didn't seem very attentive. He forgot to bring our ketchup when we asked. He was really nice though and answered all of our questions thoroughly. The ambiance was such a VIBE! We did get rained on while we were seated on the rooftop but luckily they also had an indoor area. The restaurant is sitting on top of a residential building so that was a bit different. read more
5 years ago
Definitely worth it. Make a reservation or you probably can't get in. That's the first thing they asked when we walked in. And the way they flip the tables between customers, this place is busy and might not accommodate walk ins. Temperature checks done at the door. Sanitizer stations are located throughout. The view is amazing. Go early to take it all in. The passion fruit Mojito should just be called a juice because there was no alcohol in those Mojitos. I did enjoy the fresh flavor. The small plates left us wanting more. Cheese dip was so tasty. We asked for seconds to go to the hotel. The drunken mango shrimp was made to perfection. That brandy and mango base was just yummy. Now the main course, salmon with malanga mash, was not impressive. Salmon was a bit too salty and slightly over cooked. No biggie, we ate. Staff was nice. A lady we presume to be a manager came by later to ask how everything was. When we mentioned the salmon she said she would give us something to make it up; shots she said. We waited like 15 minutes. Never returned lol. Nonetheless, good meal and good times. read more
4 years ago
We wanted to have a nice date night while in San Juan and ultimately chose Eter. The rooftop was beautiful, there was actually a full moon that night, and to our surprise a rooftop pool. I had my mouth set on the whole snapper hut they were out so I went with the skirt steak and mofongo. I also had a rum punch and the guava & cheese turnover. The main dish was good but a week later I'm still thinking about the dessert. Our waitress was really nice and even took photos for us - my only complaint would be how long it took to get her attention or to come back to our table sometimes. read more
1 year ago
2 years ago
They run their generator 24/7 and the exhaust goes right to the rooftop (where you eat). Only half of the restaurant is breathable. read more
3 years ago
I went here twice because I was staying at the hotel the restaurant resides in. Overall the food was pretty descent but the drinks were better. The plating was good. The customer service was excellent and the hotel pool is in the middle of the restaurant which is a good and a bad thing because I got some good picture while I was drinking lolz. Th restaurant decor was descent but what took it was the beautiful view of San Juan. I definitely recommend for a date night!! read more
2 years ago
Roof Top!!! beautiful view Waiter was very helpful, Food was Top Tier. We loved every minute of the experience.... read more
2 years ago
Food - most was too salty and meh! Service very slow View was lovley but not worth the wait! read more
The rooftop views, the drinks, the FOOD, and our server were the best! We had passion fruit mojitos, yes plural, because they were so good! I will say they run on island time so you have to be ready to wait. The drinks came fast so we sipped while we waited for the food. The tostones with ropa vieja were so good I almost forgot to take a picture. Don't get me started on the seafood fettuccine pasta! WOW. Calamari, mussels, scallops, and shrimp?! It was absolutely delicious. My boyfriend tried it and felt instant regret that he didn't order the same. The lobster risotto was good, but not jaw dropping. We had a reservation and were seated right away. It was about 6:30pm on a Wednesday. Make your reservation because all of the tables were filled by the time we left around 9pm. read more
4 years ago
Un poco caro pero me encanto todo de este lugar. El servicio fue un poco despacio pero muy amable todo. La piscina es un buen toque en lo que esperas por la comida. Definitivamente regresaría. El aperitivo de 3 queso's con camarón fue phenomenal. read more
3 years ago
3 years ago
My second time here, and perhaps my last. I ordered the steak with the gnocchi and it was okay, not bad. I had an issue, however with the drinks. The drinks tasted like they were just water down/filled with a bunch of sugary stuff in order to get you to order more. I actually hate when restaurants do that or when they don't pour enough alcohol into the drink. Thus the overall ambience of the place is beautiful. They have a pool up there, a Bar, and then all the other spaces for people. I think it would be smart for anyone coming here to definitely RSVP before because I can easily see on a weekend that this place gets packed. You can definitely get a beautiful view of San Juan from where you're sitting as well. Which hearing the lovely sounds of the coqui frog. And another shocking surprise to me was how good the octopus was and the tostones. If anything there, what really saved this entire rating from not being a two. They were delicious and they were season to perfection. Overall, I think we ended up ordering two octopuses. The Tostones were delicious as well. That were stuff with Ropa Vieja. And stuff very well I might add. Otherwise, after two visits, I think I'm pretty much good and ready to explore so much other restaurants in that area. read more
1 year ago
1 year ago
3 years ago
The food was absolutely amazing, every dish was so delicious as well as the drinks. I ordered the seafood fettuccine to eat and to drink the guava mixed drink. The view was stunning even at night! Our waiter was also really attentive and informative. Definitely going back. read more
3 years ago
When we got there they were rinsing off the floor so we were climbing over the hoses. Unfortunately they had an issue in the kitchen and had a very limited menu. The pasta we had was pretty good, but was not looking to have alfredo in Puerto Rico. We tried almost all of the flavors of mimos and they were genuinely delicious. The passion fruit and tamarin were the best ones. The vibe is great for photos. There is a mini pool that is great to take photos near and a sign with some greenery to take photos in front of. We really would have appreciated some umbrellas it was so hot on the roof top and the sun was making the experience a bit uncomfortable read more
7 years ago
It was raining the evening we went so we had to eat inside. I am sure the experience was not the same as it would have been. The food was good, the dessert the best part, but the atmosphere in there was just odd. I can't explain it well in words but we were ready to leave. The mixed drinks were small! Even a double looked like a single. So that was frustrating. Our server was nice enough but a bit odd in that he argued with us over silly things; such as, whether the hot water one of us ordered was actually hot enough. The food was good though. read more
While visiting Puerto Rico I decided to try Eter based on a TikTok review. The restaurant is located inside a Ciqala hotel, once inside off the elevator you're greeted with neon lights with bush backdrop perfect for pics! We were seated right away, the view of the city at night is beautiful, there also is a pool by the bar but only for hotel guest. We started with drinks and apps, which were good, drinks could've been stronger. I recommend the filet mignon tacos, ropa vieja tostones and the drunken shrimp, all delicious! Our main course came out just as we were finishing up the apps, perfect timing! Here's what we had, "Pan seared Branzino", "fresh Salmon, ask for extra pumpkin sauce it's amazing! and the skirt steak with chimichurri sauce chefs kiss! The service was good, our waitress was attentive plus the views, I'll definitely be back! read more
1 year ago
Visited this restaurant while on vacation with my girlfriend. First the ambiance is amazing on the rooftop. One of the best rooftops in San Juan. Our server was amazing. The food was very flavorful and cooked to perfection. The drinks were nicely crafted. The only reason for four stars is the wait for the food. However, it is worth the wait. Overall this is a wonderful experience, and I would highly recommend if you visit San Juan. read more
2 years ago
1 year ago
2 years ago
This place was all that and then some. Gorgeous views, good food, and great service. We both had chicken and waffles and it was delicious. We ordered a bottle of champagne Bc what is brunch without booze. The prices are affordable. The only downfall is the elevator. Since it's in a hotel it can take a while to pick you up, but it's worth the wait. Add this to your list of places to dine while visiting this amazing city. read more
5 years ago
I came to Eter for a rooftop vacation date night. The rooftop view was nice, but it started to rain once we got there, so they moved us to another location on a lower floor that was covered. This secondary place was still nice and had a covered outdoor area with a view. Not as nice as the higher view, but whatever. I ordered a lucid dreams cocktail to start. It was pretty smooth. You could taste the alcohol but it wasn't crazy or anything. For food I had the baked chicken with rice and beans and a side of plantain. The chicken was well seasoned and portioned, but it was the slightest bit undercooked, as was my dates salmon. The plantain was a bit dryer than I'd like personally, but it was still decent. The service was good as well, no complaints there. I recommend this place if you're in town, in terms of food and vibe, it's a good time. Food: 7/10 Drinks: 9/10 Service: 8/10 Aesthetics: 10/10 Value: 8/10 Overall: 46/50 read more
2 years ago
Ambience was great and love the views great for date night. Food was great, I had the stuffed shrimp mofongo. Drinks are on the pricey side. We had the gold rush and guavalious. Service was good especially since this is a busy spot. Definitely come early and have reservations read more
3 years ago
Pretty nice set up but it does look bigger and better in pics. The service was very nice and quick, they do add 20% tip for parties of 5 and more and only one check is allowed. The food was very mid and was not hot when brought out. Wouldn't go here again but there is a nice view while u eat. I also ordered a strawberry mimosa it was pretty good. read more
The food here was great. This was my first time in PR and I value high quality and authentic food. Although the dishes here were more Americanized geared, one dish I ordered wasn't. The staff is great here, the ambiance and rooftop view is as well and I highly recommend this restaurant. read more
2 years ago
4 years ago
2 years ago
2 years ago
This eatery is freaking EVERYTHING !!! Visited PR for a 3rd time and someone at the hotel recommended this establishment and I promise this was by far one of the best parts of the trip ...the eatery is located inside Ciqala hotel at the roof top area. There is a small plunge pool there on the rooftop but it's the breath taking views and the quality food for me!! The bar is not functional at the moment due to covid but they have plenty seating and skyline views for everyone. They do have a bit of shaded seating at the lower deck but there is absolutely no shade at the rooftop area which you wont need. It's so breezy at the 11o'clock am hour which is when they open . The food was super delicious and we will definitely be back when next in town. ITS A MUST VISIT !! I promise you won't be disappointed read more
More info about Eter
Av. Manuel Fernández Juncos 752
San Juan, Puerto Rico 00907
Directions
(787) 998-1176
Call Now
Visit Website
http://www.ciqalasuites.com/eat-drink.html
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