The staff here are rude. The prices on their optional services are ridiculous. I will gladly never…read morego here again. I came in with a label ready to print. Asked if they would print and affix it for me? Their fee for such a service? $3. For a single black and white printed label. They then proceed to explain to me how amazingly expensive their printer is and how they need toner and they need to lease the machine and... LABEL PRINTERS ARE THERMAL, they do not use toner! YOUR LABEL PRINTER IS A DYMO 550 TURBO! 1,000 labels are $6. You print labels for shipping all the time. Absolute trash business.

I went to ship some small arms cartridges as I have done many times at UPS stores across the…read morecountry and they refused the shipment. The package was labeled and 100% in accordance with UPS regulations but they didn't care and said they were a "franchise store" and would not take the package. Never seen a store that picks and chooses what it ships when in compliance with UPS guidelines on their site. UPS should pull the franchise from this store.

I've read all the horror stories from disappointed All My Sons customers, but for several reasons I…read moreused them for my latest move. My experience started on a sour note. We confirmed a move date (a Saturday, busiest day of the week for moving) and waited all day for the crew to show up. They never came. ASM said they had truck problems and several staff no-shows. We had phone calls with several agents, and changed the move to the following Monday. The last agent promised make us top priority. Thankfully we weren't under pressure to a hard deadline. On Monday the crew showed up right on time. They were skilled, careful, and unusually speedy. We were loaded up and moving into our new space within the hour. Everyone of the guys were friendly, communicative, professional, and best of all, respectful. There weren't any work breaks, lazy team members, or excuses. Overall, it was a great experience for us, despite the delay and having to work out the details with several different agents, and I'm happy to endorse All My Sons for our move.

Absolutely horrible!! Dishonest!! Changed pricing twice. On morning of move totally changed…read moreeverything. Fired them. Two Men and a Truck immediately filled in and did an amazing job. NEVER consider using All My Son's!!

I was treated rudely. A girl offered to help me but then became rude because I was trying to save…read moremoney. Said it wouldn't make a difference. Just walked away after tossing my receipt down. I asked another man if I was thru because she walked away and he said. Your good. I geuss that's the way people say thank you nowadays for giving them service. There used to be a nice man working here but haven't seen him in awhile. He was always helpful . *make a difference in box or bag. Also she put one piece of tape on after I asked for tape to secure envelope. I asked if I could use tape and she said it's not going anywhere. I said I would just like it to look neater. I'll probably go elsewhere next time I need shipping.

I had a great experience with the customer service reps here when dealing with a mix-up about a…read morepiece of mail. The FedEx Ground manager kindly informed me that this location can't receive postal mail--hypothetically, even he's not authorized to get it. I'm glad to have that cleared up! Now, to figure out where the mail ended up...

Stopped in to look at computers and the General Manager, Brian, came over to help. He spent a lot…read moreof time explaining the computers and types of technical support and warranties. Unfortunately ended up not getting one there only because found the specific model that had what was needed. I have shopped at Staples at other stores and buy quite a bit for my business and personal use because their prices are reasonable and fair. However, the customer service provided by Brian and his staff was something we don't see often anymore and he even followed up with to see if I was able to find what I was looking for. I will be shopping there again.

I stopped in to this Staples yesterday while my wife and I were out and about. I didn't need…read moreanything but I love shopping around in an office supply store. I walked in and was immediately greeted by a nice young lady. She allowed me to look around and didn't bother me. This store is small and very clean. Although I went during the COVID-19 scare, I still believe the store is a clean place. They also have a nice selection of office supplies, networking items and office chairs. They were completely out of hand sanitizer and toilet paper though. But that's to be expected. All in all, I like this Staples location better than the Cleveland store.

For a business I couldn't have ever imagined finding you would be this hard. After 4 wrong…read moreaddresses and driving a very long time to finally find your location. A tiny sign beside the door you can hardly see unless you're out of your car! When my roommate put in comments his already painful experience with customer service and the lack of info online the lady running the office wanted to be very unprofessional calling him out in front of other clients. They looked at him like he was crazy from what she was saying to him. It's not his fault he's a paying customer to achieve a much better career and you think calling him out was the answer in front of everyone else. She could of ask when she took him back what issues he had. I'll drive to another city before using this place in the future. Btw it's a wedding planning or event decorations rental service. It's like the finger painting is a side gig.

No longer at this location. There is a location at 5959 Shallowford Rd suit 2093. The location on…read morewebsite is wrong. When you try calling them expect being on the phone for over 20 minutes. Person on the phone was not aware of location change!!

Never, ever, ship furniture or anything valuable through them. I'm so appalled that their website…read moreadvertises that they "specialize in packing and shipping antique items." It's completely false advertising. I paid them over $500 to ship an antique Danish teak cabinet. This is what I received. The damage was just shocking and heartbreaking. Charlie threw the cabinet into a box surrounded by four pieces of foam, without so much as removing the inner shelves or wrapping the product tight with plastic wrap. It has now been three weeks since I received my destroyed piece of furniture and I've received zero compensation, despite their claims that they are working with their insurance company to process my claim.

I have been to many Fedex offices over the years but this by far is the best. I ship…read moreInternationally and they (others) always get it wrong!!! The were polite and knowledgeable and quick!! Fantastic!!!

Couldn't make it to the store, which makes it that much better…read more I emailed Melissa the info I needed printed & faxed to save my insurance, & she professionally & perfectly processed this request for me. Saved my bacon :-) She deserves a raise PS Contrary to what it says, I'm in Chattanooga, TN Store #0519

Very impressed with Paul and his professionalism, great prices, and quick response! I recommend…read morePaul to all of my family and friends. He is new to the area, but has worked for my friends in Knoxville. If you have an unwanted possum (or two, like us) give him a call!

From the owner: I earned my zoology degree because I love animals. We believe that all animals should be treated…read morehumanely and that our customers should be served with excellence.

Everything is terrible, hardly staffed but won't improve pay to fix it and is never hiring! No…read moreproper waiting area, where you stand in line is filthy and cluttered, no ac and "front desk" lacks brainpower

Awful customer service, worse delivery service. Of 8 packages I've had delivered at my current…read moreaddress, only 1 has been delivered on time. The area I'm in is apparently the last stop on the route, so my stuff gets delayed until they have time to drop it off, which could be 2+ days, even if I pay for overnight. It's all marked as "attempted delivery" but no notice is ever left and my front door cam doesn't show anyone approaching the door. Last time I had something held for pickup, I got the pleasure of speaking with a rep that really didn't care about my package, only complaining about how much they hated working there.