I went to Ship Happens to be fingerprinted. Everyone there was soooo nice and very welcoming. The…read morespace was very cool and comfortable -- LOVED all the charitable stuff that they are doing for the community. I had to drive 2 hrs to use this service and they really made it worthwhile. I'd happily use them for all of my shipping needs if i lived nearby.

Needed a return USPS return label printed but they were able to send the package themselves. Saved…read moreme a trip to the post office, which was greatly appreciated. Brianna was incredibly helpful and made me feel so welcome.

Caden was great. Returned an iPhone - so easy! Best experience ever! So much better than going to…read moreVerizon store.

The staff here are rude. The prices on their optional services are ridiculous. I will gladly never…read morego here again. I came in with a label ready to print. Asked if they would print and affix it for me? Their fee for such a service? $3. For a single black and white printed label. They then proceed to explain to me how amazingly expensive their printer is and how they need toner and they need to lease the machine and... LABEL PRINTERS ARE THERMAL, they do not use toner! YOUR LABEL PRINTER IS A DYMO 550 TURBO! 1,000 labels are $6. You print labels for shipping all the time. Absolute trash business.

Very friendly and knowledgeable! They handle all my shipping and I always take my Amazon returns to…read morethem to handle.

Great service. Very friendly and helpful. Worth the small fee for not having to go to the PO.read more

Amber goes above and beyond! I dropped off a package today…read moreand Amber went the extra mile to satisfy her customer. I really appreciate her and I wanted everybody to know how great she is.

This UPS store always has the best customer service- I'm consistently impressed with how pleasant…read moremy visits are hahaha They seem very organized and everyone is so nice

I was the winning online bid on a large (31") and heavy (20 pounds each) pair of 19th century…read morefigurines from an auction house in Hixson, TN. I live in Southern California and had obvious concern about getting these fragile items safely delivered halfway across the country. The auction house ships its items through this UPS Store #2066 in Hixson. I personally spoke with Daniel at the UPS store, who is one of the fine people who pack items for shipping there. He could not have been more professional, polite and helpful, as were other people I spoke to on the phone there. My two, top grade, large boxes arrived at my door quickly, safely, and with the best possible professional packing as you can see from the pictures. The figurines were in perfect condition the way they left Tennessee, and great thought and professional skill went into the packing, with protruding features accounted for with foresight. Packing is a SKILL, and when not done right, disaster happens. Thank you UPS Store 2066 and Daniel for a job well done that I don't take for granted, having watched customer service slip generally over the past 50 years (but in defense of service people, many customers are ruder and more demanding). For my money, this UPS Store shipping services are top notch and I'm grateful.

my wife came to the UPS store on hwy 153 in Hixon Tn yesterday June 7th 2024 and the employees…read morethere were rude , childish and didn't try to help her . as a matter of fact they laughed at her after saying she is going to ruin my whole day and a lot more . long story short she took my packages back with her. I will have some resolution for this if I have to go there myself. if anyone has a way to get in touch with the owner it would be much appreciated. thank you

PostalAnnex saved the day when I needed a not-so-normal package shipped!…read more While I was out of town, I needed a package sent from Dunlap to Portland, Oregon. It wasn't your typical box--more of a "how are we going to ship this?" type of item. My son stepped in to handle it, and the staff at PostalAnnex made the whole process smooth and stress-free. They walked him through everything, made sure FedEx could take it without issue, and even allowed the incidentals to be charged directly to my account. That extra level of flexibility and support made a big difference. Professional, friendly, and genuinely helpful--PostalAnnex in Dunlap is the kind of place you can count on, whether you're shipping something routine or something a little unusual. Highly recommend!

After several years we decided to end our P.O. Box at this location unfortunately a few packages…read morefor Christmas had lang delivery and they refused to let me pick up package. So her I am waiting for them to return my packages to local post office. Very frustrating when a delivery was signed for and documented and the staff stated the packages are not here, not true. Never will I recommend this location for any service.

I visited this store recently and was really put off by how unpleasant the experience was. One of…read morethe employees had a very strong body odor that made it uncomfortable to shop or interact. I don't want to be rude, but management really needs to address basic hygiene and professionalism -- it reflects badly on the whole store. I hope they take this feedback seriously, because it's an easy fix that would make a huge difference in the customer experience.

Amazon return done there.. she was so sweet on the phone when I called and explained how they are…read moredone.. when I got there just as helpful. new to Tennessee so it's nice to find a good place. Highly recommend this place

I haven't used another mail center since 2011. This store is always open, employees always very…read moreknowledgeable and helpful.It is the best place in town to ship your packages, fax documents, sent and receive regular mail. There are many beautiful and unique items to browse and buy, and the staff go out of there way make sure you have what you need. Prices are totally reasonable, merchandise is quality. Love everything about it!

I've read all the horror stories from disappointed All My Sons customers, but for several reasons I…read moreused them for my latest move. My experience started on a sour note. We confirmed a move date (a Saturday, busiest day of the week for moving) and waited all day for the crew to show up. They never came. ASM said they had truck problems and several staff no-shows. We had phone calls with several agents, and changed the move to the following Monday. The last agent promised make us top priority. Thankfully we weren't under pressure to a hard deadline. On Monday the crew showed up right on time. They were skilled, careful, and unusually speedy. We were loaded up and moving into our new space within the hour. Everyone of the guys were friendly, communicative, professional, and best of all, respectful. There weren't any work breaks, lazy team members, or excuses. Overall, it was a great experience for us, despite the delay and having to work out the details with several different agents, and I'm happy to endorse All My Sons for our move.

I would not use All My Sons of Chattanooga again…read more I hired them for a local intrastate move (10 minutes down the road) in December 2025 and specifically warned them about higher-value furniture. Several pieces were damaged, including a natural-stone table they broke completely, a black oak console that was significantly gouged and scraped, and a desk with pieces missing (along with many other, smaller damages). The stone table was particularly concerning because the broken portion had been placed back into position, concealing the damage until after delivery. I had purchased enhanced protection coverage and filed my claim on time. The claims process involved repeated escalation and poor communication, and the offers I received were substantially below what I believed the damaged furniture was worth. The dispute eventually went to arbitration, and I was awarded a small amount that wasn't even enough to replace the table. I have received the payment, so I am not saying they refused to compensate me. I am saying that it took arbitration to reach that resolution, after a very frustrating claims process. They insist the process take place in Texas (headquarters) instead of locally, so I'll let you guess why that may be. If you use this company, photograph everything beforehand and read the protection and arbitration terms very carefully. I personally would choose a different mover.