I drove many hours to get to my fingerprint appointment. When I got there, the system was down. No big deal and not their fault. They said they would call me once it was back up to re-schedule. They never called. So I called to follow up and got my appointment later that week.
While there I shipped a package. UPS returned it stating they could not access the building. How does every other delivery service make this work and UPS cant, I am not sure. When I called the recipient to follow up and found out it was not delivered. I had to work with UPS (another terrible experience) to find out it has been sent back to AIM Mail Center nearly three weeks ago... and they never called, mailed etc. So, I asked them to just return my package, and they said they would have to charge me.
Are you kidding me? You charged me for a deliver you didn't make and then you charged me to get my package back to me after you failed to even let me know you had it.
Never, Never, Never, do any business at AIM Mail Center. Just the worst of the worst experience ever. Please go out of business. read more