Very useful place , helpful ladies both times I've been. Great one stop shop in a pinch. When you don't feel like driving to. And for a notary it's nice to have options! read more

The response from the owner is a categorical lie. No expletives were used by either party and no party was called any names ; the owner is clearly embellishing (lying) in an attempt to try to deceive anyone reading the review. I don't deny I was upset, because the owner, who was immediately belligerent and unprofessional, left the shipment sitting on the floor rather than give it to the FedEx driver! Furthermore, the shipment was prepaid! She had an opportunity to correct her employee's error, but chose instead to make a bad situation worse by summarily REFUSING to follow through with shipping the item because I questioned the inaccurate information I was given when I dropped off the shipment. The FACT IS, the original employee (who was ACTUALLY THERE when I dropped it off - the owner who fabricated the response WAS NOT THERE when I dropped it off) told me the tracking info would uploaded. To anyone reading this review, you will have to judge for yourself. Please read my original review. I stand firm by it in good conscience; it is 100% accurate. I WAS THERE on both days - the owner WAS NOT and ADMITS IT in the response.This owner is dishonest and unprofessional and is using LIES in a futile attempt to deflect from her failed management of the situation and belligerent behavior. Please consider taking your FedEx shipments to Dollar General or Walgreens where shipment acceptance information (which can be critically important when meeting a shipment deadline) will be immediately uploaded upon receipt - as it should be in 2023. Please avoid Mailboxes Express, where they are stuck in 1975 and aren't secure enough as people and business owners to respond to a legitimate shipping concern from a customer without going berserk. read more

I have used this location for several years. I have always had excellent service and customer care. They have my contacts for shipping stored in their database. And,, a quick fact,, I had a very large flat odd shaped item to ship and no box for it. I brought it into the store to ship, hoping they could help me. Absolutely was the response I received from the two very pleasant ladies behind the counter. They searched all over their store and found a box that could worked to ship it!! Not only that,, the extra mile they went to for me was....... I was not CHARGED FOR THAT LARGE ODD SHAPED BOX THEY FOUND AND GAVE TO ME! Now that's how customer service is done! I wouldn't think of going anywhere else. 5 star service with a smile! read more