Called for a bug issue, first I was impressed because they answer their phone!, which is a miracle…read morethese days! The man that I spoke with is so knowledgeable and told me what to do and go from there.

I talked to Baily at Scherzinger Pest Control on Thursday evening about our wasp problem. She…read morescheduled me for Saturday morning and took my credit card number. Saturday morning came and went. I called Scherzinger back on Saturday morning. They said they don't do insects on Saturdays and they had no record of my appointment - they couldn't even give me another time or date until Monday. Thanks for nothing. If you can't get basic scheduling down pat, then I wouldn't trust you for anything else.

Most recently, I called the office to reschedule my appointment on 08-04-2023 for time 4p-6p…read morebecause I work daily until 4p and the woman in the office put in a note for my preference and that I worked daily until 4p. I was called at 1:44p by the tech, who obviously didn't read or get the note, and asked if he could come sooner. I explained that I worked until 4p and wanted him to come after I got off work. He said okay and that he would do so. He called me again at 3:23p and told me he was 30 minutes away and heading my way. He showed up at 3:40p... 17 minutes later. I was very upset over his lack of consideration and respect for my wishes for him to show up after I got off work at 4p. The previous time I had a tech out they were an hour late and didn't bother to call and let me know they were running late and so I wasted most of my day waiting on him, then had to leave for an appointment. He said they were short staffed and apologized. I asked for him to reschedule and he talked me into just doing the outside and returning another time to do the inside. Again, lack of consideration and respect for the customer. I let it slide and didn't report it to the office, but did tell him to please be considerate next time and let the customer know if he will be later than the quoted time. But with my experience with the tech on 08-04-2023, it is evident the staff just don't care what the customer wants or how their work (or lack there of) affects the customer's day. So I decided to cancel my subscription and will go to a company with better customer service. I spoke with a woman in the office on the phone this past Friday to report the tech and she was not the most pleasant or understanding. I proceeded to ask to have my services canceled, to which she went ahead without even asking why. I then told her I wanted to file a complaint, she seemed annoyed by this, and I told her about the last two techs and the inconvenience they caused. She couldn't care less and appeared to, out of obligation, agree that the tech's actions were wrong and she would send a message to their supervisor and have the supervisor (Tom/Todd??) call me to follow up. I've yet to receive a call back. Again, no one seems to care. I was, however, reminded that I would have to pay $57 for this month since the tech came out and sprayed the outside of my home, even though it wasn't when I wanted him to and I, for the second time, couldn't have the inside of my home sprayed because the tech didn't come when he was supposed to. Great way to keep customers! Very disappointed and seems customer satisfaction and support is NOT a priority to Orkin. Fortunately, there are lots of other companies to choose from and I can go elsewhere. No, I would not recommend Orkin to anyone. The bugs mostly stayed out of the home, that's the only positive, but other companies can offer the same results.

1. They kill ants for a week not two months which are their intervals…read more 2. They purposely don't kill pests so you have to keep paying 3. I got stuff off of Amazon that got rid of a lot of the ants in one day. 4. If there are mice in your attic, skip paying them 20 k. I priced out the same services for 3 k which included adding more insulation than orkin was stating that he'd provide in the 20 k quote 5. Save money and time and go elsewhere!

Excalibur Termite & Pest Control always extends a Professional Service, providing the needed…read moretreatment and documentation for our Real Estate transactions.

I called around to a few local (Dayton OH) pest control companies, and decided to go with Excalibur…read morebased on their competitive pricing and because the man who answered my call (Chuck) was very friendly and did a great job of explaining the steps necessary to treat my flea problem. Chuck explained that it would take up to a few weeks before all of the fleas ceased to exist. The problem definitely got better within a few days and as promised, the fleas were no longer an issue after a few weeks. I definitely recommend Excalibur- They are friendly and professional.

Provided an assessment and treatment for pests. Price was fair and technician was professional.read more

Ken has in a crate Pest exterminator over the past two years. I originally met him at the home show…read moreand I am very glad that I did. He was able to read my home I have mice after about 2 1/2 months. I live around a wooded area and right next to a creek so we get a lot of rodents and pass the visit our home quite often. Not anymore thanks to Ken I would highly recommend Ken with Pest Pest

These guys are awesome. Scott and crew are extremely knowledgeable and helpful. They provided…read moreoptions to fit my needs and budget. They came in, provided a run through on the equipment and also hooked it all up. They provided lots of pointers and tips. They came not only with heaters, but DE to spread and advised on its use. They provided top notch service answered all questions and more. They provided tips for prevention and were determined to help completely resolve the situation. Scott was always available for consultation. They really are rock solid!

From the owner: Bed bugs are one of the most invasive house pets that exist in the US. A 2011 study found that one…read morein five homes have a bed bug infestation that is untreated. Once a bed bug infestation has started, the population can explode in numbers. Females can lay up to 200 eggs in their lifetime at a rate of about 5 eggs a day. Worse, they can be transported in furniture, luggage, and even packed clothing, so you risk bringing them home when you stay at a hotel. Luckily for you, however, there is a treatment that is guaranteed to wipe out any bed bug infestation: thermal treatment. Bed Bug Heaters are experts at exterminating any bed bug infestation. With our thermal treatment equipment, you can choose us to remove your infestation with a full-service treatment or even rent our equipment for DIY jobs. ​ DIY Bed Bug Heater RentalsWe have professional bed bug heat treatments for rent starting as low as $350.00. Contact us to order your rental. Local pickup is free, or, if you prefer, we also offer home or office delivery and will show you how to use the equipment. Treat your home in one or two days without the use of dangerous chemicals or residues. Heat is an excellent treatment because it penetrates furniture, beds, box springs, and even walls and personal items thoroughly. Bed bugs can only survive temperatures up to 112.7 degrees, and our equipment will create a heat zone of 120-140 degrees which kills your infestation

Well they did it to me again. This time a manager of Terminix made an appointment to be at my house…read morewith a technician today. I waited all day....not a phone call, not a text and they never showed up. Terminix is just a bunch of liars. I have tried to work with them for over 8 months. I still have bed bugs.. what I don't have is my 1400.00. I have called the BBB and they won't do anything so I hope everyone in Yelp sees this an spreads the word. Never use Terminix for ANYTHING..

Honestly the Dayton, Ohio Branch is the worst branch! The management there is a joke and doesn't…read morecare about the safety of its employees or customers! Also a lot of the sales guys (Matt Chanel) there have no morals at all, lying to customers repeatedly then when they get caught in their lies by customers they push it off on the techs! I would never recommend anyone to ever work for this branch ever! The only good thing I can say is the Pest Control Manager Grant Smith is the only person at that branch that cares about workers or customers!

She did all inspection for free and was helpful with pictures to show all problems ,very nice and…read moreknew what she was talking about, she also text to fallow up on what we wanted to do.

From the owner: At Pink Power Pest Control, we service your home with excellence to protect your space from pests…read moreand free you from all pest related stress.

CJ came out yesterday and bated our termite infestation and Josh came out today and installed bait…read moretraps outside. Both we very professional and knowledgeable about our concerns and issues. They was very helpful on what we needed to eliminate our termites and prevention to to keep them from reinfecting our house. I would recommend them to anyone that needs rodent control

Very kind and honest! Very helpful identifying the ants causing damage. Gave us a free estimate and…read moreanswered all our questions. We would recommend this company .

We get yellowjackets or wasps occasionally, and I can usually spray and control them, but this…read moretime the nest was in a place I couldn't get at. Called a couple of pest places, this one responded early on the next business day. Super friendly and knowledgeable, said they could come the same day, and showed up at the start of the hour slot they promised. The guys were professional and careful, and took care of the problem. Reasonable price, good people, fast service- just what we needed.

All I can say is wow. John was out within 90 minutes of calling him and was one of the most…read moregenuinely nice people I've met. He identified the problem and took care of it and looked for any additional issues around the house as well. It's truly refreshing to have a professional like that. Told me if I had any issues to call back and they would have someone out right away.