Long read but worth your time!! My most recent visit (I've…read morebeen there 8 or 9 times) to Essential Family Vision was for an appointment with Dr. Eakin. Since I had been there before and had had good experiences, I was expecting this appointment to be the same level of care. I arrived a few minutes early and was finishing an ice cream cone (I had a MD appointment before this and needed something to tide me over), I checked in and had barely sat down and they were ready for me. She saw that I was finishing my cone and said go ahead and finish and she would see me when I'm ready. I tried to tell her that I didn't need to finish it, but she insisted that it was fine and again said "I will see you when you are ready, just come on in when you're done". I quickly finished and went to the appointed room. I apologized for keeping her waiting, told her why I came in with the cone and thanked her for her patience. My appointment began with the health history update and any questions or concerns I had for the Doctor. We then went to the exam room and did the preliminary screening. I was having a bit of trouble with it since I had the worst headache (close to migraine level), I apologized and we worked our way through the screening. We finished and I apologized again. She told me that it was not a problem and gave me her well wishes... All of this with a heartfelt smile and attitude!! Dr. Eakin came floating into the room and was just as happy and chipper as a lark. This is normal for her... her smile and upbeat attitude are contagious (Don't go see her if you don't like happy people... You know who you are!!). Dr. Eakin did my exam and was also very patient with me. She addressed my questions and concerns knowledgably and without having to reference back to my chart to answer them. With everything completed Dr. Eakin walked me to the lobby and introduced me to the girl who was going to help me with my glasses selection. Dr. Eakin also offered me her well wishes for the healing of my headache. The last and hardest step... picking out frames!! If you knew me, you would know that this is something that would aggravate even the calmest and nicest of people. You guessed it... no problems here. She helped me pick out some frames and even enlisted the help of one of the receptionists for a second opinion. Another excellent member of this great team. By this time I was feeling and apparently looking pretty rough. Glasses ordered, bill taken care of, I was ready to go but not before she gave me her well wishes and hoped that I would be able to get some rest. I walked out feeling miserable went home and headed for my bed. Not giving one thought about how my appointment went. It was just an eye exam after all. It wasn't until now that I realized what a great appointment I had. From start to finish everyone was so nice, cheerful and thoughtful. I have never been to an appointment that was so smoothly completed. I have worked in Dental offices for 30 years and know what it takes for a patient to have a great appointment. You have to have a great team. Dr. Eakin and Dr. Edwards have done exactly that at Essential Family Vision... They are an awesome team!! Sorry for being so long winded but I thought this needed to be shared...

There is no one with such a gentle spirit, a warm bedside manner and love for her chosen profession…read morein all of Optometry. Caring, compassionate, diligent, educational and friendly, Trixie takes the time to give individual care. She takes time to show her patience what is wrong, with her eye model, she gives them all the options and explains the details and the outcomes for each choice. She tells you the facts and show genuine interest and understanding with all of her patience.

I love the staff and unique service of vision therapy provided here. They are ahead of the curve in…read moreinnovative eye treatments for blurred vision, double vision, skipping words, and more. If you or someone you love is struggling to read, learn or do their job due to potential vision issues, let them rule some things out.

From the owner: Comprehensive vision evaluations and treatment for:…read more-Learning-Related Vision Problems -Visual Stress from Reading and Computers, Eye Strain, Headaches & Motion Sickness -Amblyopia, Diplopia and Strabismus -Traumatic Brain Injury (TBI) -Stroke -Developmental Delays -Autism Spectrum Disorders -Sports Vision Improvement

The arm came off my Ray Bans so I needed a replacement screw. I came here to see if they could help…read moreand they repaired them right away for no charge!

Horrible customer service. They don't know how to bill and didn't use my I surance. Dilation drops…read morehurt and I could barely see from 11am to 8:45pm. Dr could care less and I was herded in like another number.

Very helpful staff, and usually decent deals on stuff. It's a smaller size store, so the selection…read moreis a bit limited, but they usually have what I need. A few bumps here and there, as I rented a roto-rooter and it didn't have the cable (oops), and some things are out of stock when I need them, but otherwise great. I really like not having to wonder the store looking for the right isle and item.

Amazing service! The young man who assisted me was very polite, knowledgeable and kind.read more

Want to give a shout out to Lawrence and Tory who helped load a moving unit. They were super kind,…read moreefficient and worked HARD. They didn't dilly dally like other movers I've hired in the past. I was very impressed and will recommend this moving company to everyone in the Madison area.

Above Average Moving moved the full contents of my 2 bedrm condo to three local sites (new condo,…read morestorage unit, Goodwill): seamlessly done, on time start, careful handling, experienced in padding/protecting, and in securing the load. Easy to work with. I've used them twice now over several years. The owner, Terry, runs a good organization and retains his employees (a good sign, hard to do in the moving business).

I received a stunning arrangement as a celebratory gift from Rose Cottage for my warning my…read moredoctorate. I'm absolutely stunned and impressed with this arrangement -- wow! The roses are big and beautiful, the lily will pop open and be gorgeous. My mom said she had great customer service, talked to a very nice lady on the phone who was excellent. There was a horrible snowstorm, so the delivery was delayed, but they did attempt to make it on the snowy day! I'm glad they were safe and didn't make their delivery driver work go out again. They arrived the next day, the driver called and left them at my door because I didn't answer, sorry! But they were wrapped in plastic to protect them, the card sitting nestled by the roses. I would order a gift from them, this was a beautiful experience!

I've received several bouquets and they have all been so beautiful! Delivery has also been kind and…read morepatient.