1. Eakin Trixie Dr

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    De Forest, WI

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    Eakin Trixie Dr

    5.0 (3 reviews)

    Services - Eakin Trixie Dr

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    11 years ago

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    10 years ago

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    11 years ago

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    Essential Family Vision Care

    Essential Family Vision Care

    3.3(7 reviews)
    0.0 mi

    Today I came in to have my glasses adjusted. Waited about 10 minutes. No problem. The employee…read morecalled me to her desk, and saw my glasses in deed needed adjusting. A few minutes later she came back and said I have some bad news... ok she's kidding with me. Nope she wasn't. She broke my frames in half. During an adjustment? Really? She stated she'd have new frames within the week. I leave on vacation in two days. She then said she'd try to get them there sooner. Ok so now how do I get home? I don't live very far away but I can't see without them much less drive the vehicle I came in. So now what? Nobody offered any advice to me as to what to do next. I then asked the girl at the front desk if I can have the pieces so I can hold one lens up to my eye to see my way home. she said she'd ask. The front desk girl came back to ask if it was ok to tape them together temporarily I said ok. Another twenty minutes go by and no taped glasses. So again I asked the girl at the desk how long it was going to take. The response was "I don't know I don't work back there, but I'll see". The girl at the desk then returned my broken glasses to me taped together with scotch tape. Really? Twenty minutes to stick them together with scotch tape? Did I mention that the girl who broke my glasses never talked to me personally again? Nor did anyone apologize for their actions? I bought this pair of glasses from them, maybe they'll replace the frames they broke, but I will never use this facility again! I'm rating them a 1 because a 0 wasn't available.

    Loved this clinic when Dr. Julia Edwards was there. However, she retired and so I tried a…read moredifferent doctor. Not great bedside manner from Stephanie McCaig. More importantly, I question their billing practices. I was advised during my appointment that if insurance didn't pay for their "Funds Photograpy" then I would be billed $39. However, I received a bill for $65.47. It's not a lot of money but when I asked their billing department to adjust, they refused. Horrible billing manager. Beware, and get in writing what they are going to charge for their services. I question their ethics.

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    Essential Family Vision Care
    Essential Family Vision Care
    Essential Family Vision Care

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    Shopko Optical

    Shopko Optical

    4.3(4 reviews)
    16.4 mi

    Upfront staff and assistants are cordial and responsive…read more I arrived earlier than my appointment hoping to be seen sooner so I can drive back before the weather gets worse. Well, I was taken back and given the intake exams/screening and was told the doctor would be with me shortly. Last, pursuing the frames was called back for her screening. Then, when she walks out the Doctor immediately called for Yoshi and she's taken back to complete the full eye exam. I'm left waiting when I could have went back and been finalized before she ever commenced. With that, I won't bother utilizing Shopko again. I usually plan for Labor Day weekend and complete all appointments while visiting family as I'm out of state now. Well, I'll just find someone local for 2026. This was wholly inefficient. And, the kicker: per the staff they didn't usually get people to show up on time let alone early. Well, this was the gold star treatment of just sit and wait versus expeditiously moving things along. 223p Yoshi is out. 226p he brings out Yoshi's script. 234p I'm called. To get the most out of this location... You may do best to book any appointment and arrive late to be seen on time or timely. As my scheduled time has passed and I haven't been called back yet by the actual doctor. The progeny exclaimed: Shopko has never taken an hour and this was more than an hour. Ultimately, It could be 2.5 stars since he gave extra samples but I'm good on not returning given How today went.

    Just got my new glasses from this location. Max was very helpful throughout the process, super easy!read more

    Photos
    Shopko Optical - Kids wall

    Kids wall

    Shopko Optical - 12.2025 frames

    12.2025 frames

    Shopko Optical - 12.2025

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    12.2025

    Eakin Trixie Dr - optometrists - Updated October 2026

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