I've been going to Wright Vision Care for 6 years now. They have an amazing selection for both…read moresunglasses and glasses. Their new location is awesome. The staff is always friendly and attentive!

My daughter and I went to the Prairie Lakes location yesterday as new patients. I had hoped that a…read morelocal optometrist would offer a better experience than the typical Luxotica owned chain stores but we had just a "Meh" experience. From the time I scheduled the appointment to the actual appointment there were several checks on insurance coverage and payment, but not one question why I am making the appointments. I do undertstand the need to get paid for service but this should have tipped me off that the business has more of a transactional focus than a care focus. My appointment was with Dr. Kovacs and she was very professional and pleasant. Thorough, not rushed and explained everything. I would recommend her. The reception and sales staff on the other hand couldn't seem to be bothered. I had better service at the DMV. Very cold and unpleasant. Frankly, I could not wait to leave even though ordering glasses and contact lenses online or at another store is an inconvenience. Perhaps its because its a realtively new location or just lack of training. I do prefer working with local businesses but this expereince was unfortunately dissapointing.

OMG, after having a horrible experience at a chain store Staton Opitical in Madison and paying a…read moregood share of money for what ended up being extremely poor cheap lenses where the vision was blurry not once, not twice, but in fact 3 times and trips back, and where the frames had problems too. I decided it was time to get a refund and move on... I fortunately landed in the hands of a an excellent optometrist and staff at Verona Vision Center. We are talking top notch experts in their field. The quality of service from the phone call to the exam to the fitting to receiving my glasses is a 10+. My lenses are crisp and clear. It's wonderful to see so clearly out of the high quality material they use. I just can't say enough about the optomotrists level of skill, knowledge and expertise, and the quality of service by her and the other 3 staff members I encountered regarding reception, fitting, and pucking up my glasses. I highly recommend this vision center.

Had an out of town after hours glasses emergency and they responded within minutes. Life saverread more

I was annoyed that I was charged $39 for Fundus Photography which was not covered by my insurance…read more This out of pocket fee should have been clarified before the service was rendered. I will not be a returning patient.

Superb service! The entire team went above and beyond with their attention to detail and genuinely…read morecared about making us feel comfortable from start to finish. Highly recommend!

Dr Nelson is very thorough and personable. Does extra testing as needed. I am pretty bad vision,…read moreplus all eye parts getting older. Nice staff. Woman who helped me select frames is sweet but honest....thanks!

As a very proactive optometrist, you can immediately tell that Dr. Nelson is dedicated to making…read moresure that your eyes are healthy and that you are given all the information that you need to make the appropriate decisions about your care. It also helps that he's a super-friendly guy with a very easy going manner. And don't forget to take your fish oil and wear your sunglasses!

I finally got a good prescription for my glasses thanks to Dr Andrew! The entire process was…read moreefficient and I was in and out quickly. Highly recommend!

Had a great experience here! From making the appointment to the checkout process, every step was…read moredone professionally and efficiently. The visit with Dr Andrew was great, he seems to really care about his patients and I never felt rushed. Super impressed with how well organized this place is.

Honestly I didn't think it was possible to have a 'fun' eye exam but this one was! Dr Sokol was…read moremore than just fantastic - super informative and actually listened to me. I was there for over an hour (last patient of the day) and we just went over things, tried on contacts, and to top it off she's really funny! The staff were super friendly and welcoming. And the store was so cute and elegant too! Go see Dr Sokol she's awesome!

I started with a bunch of eye exams before seeing Dr. Sokol and some of those exams were on a VR…read moreheadset, which was new for me. Dr. Sokol explained everything nicely during the exam, answered my many questions patiently and helped me pick the right contacts. For my questions about eye care, she didn't just tell me what to do, but answered in the context of how she takes care of her own eyes, which I really appreciated! The staff is also fantastic! They made the process of buying contacts so smooth and quick and helped me save money where possible. Look no further for all your eye needs - this place is it!

Very happy with their service. Have been coming here for 3 years. Dr sabb and bob are super nice as…read morewell as the receptionists. They got me in when I was having problems. Gave me good information for my dry eyes. Blink more really helps.

Doctor Schanel provided the best optometric care and service I have experienced from any of the…read moremany optometrists I have seen over 40 years. He refined my prescription, in multiple appointments and trial periods with lenses of various types and power levels. The result was fantastic! He improved my reading ability, correcting my vision to optimal reading levels in each eye. In addition the cost was amazingly small - charging only for the two packages of 12 contac lenses. I should add that the front office service by Greg is expert, professional, timely and reliable. Whether you are needing optometric care or just buying lenses, glasses or frames , Schanel is the best I can imagine in Madison and convenient if you want service on State Street -- a truly outstanding customer experience!

I had a really bad experience here where I was grilled about my health insurance when trying to get…read morea simple eye exam. My insurance company does not print new cards each year, and since my card had last year's printed date on it I was almost refused service by the person at the front desk. I had to call my insurance company myself and put them on the phone with the front desk person in order to verify that my insurance was current. It is frankly not the customer's job to verify their insurance, and even the insurance person I called was surprised and mentioned that they have an online system for businesses to verify coverage online. The excuse I was given is that lately they have given eye exams to people who did not have current insurance coverage. As I stated before, this is not my problem as a customer and most other places simply verify coverage themselves before providing services. I would have just left but I made the appointment ahead of time and didn't want to bother rescheduling. I will certainty never come back since I was treated extremely rudely.