Very friendly staff. They helped me different varieties of rug as well as different sizes based on…read morespace and budget. Their rugs are made of real fabric.

Oggi did a great job informing us of all the different types of rugs and their options. He is a…read moretrue pro and does not pressure you in to anything, which my wife and I appreciated. We now have some really beautiful rugs which we hope to keep for a lifetime!!!

I'm in love with this rug store. It's beautiful, feels like an art galaxy. The owner Abi and staff…read moreare super helpful and really have a key eye for design. I thought I'd like the traditional rugs, but ended up falling in love with this modern art rug (in my photo). The quality and skill it takes to make these rugs are exceptional. I need to win the husband lotto so I can buy a rug for every room in my house. The coolest thing about this shop is they come to your home and let you see how the rug looks in your space - we were able to try a couple patterns out. Thanks so much for the caring service !! I highly recommend this shop.

We bought a house recently and needed a rug to fill out our living room. Shopping online for rugs…read moreproved to be challenging; we were unable to determine quality and trustworthiness. Local shop Ruby Rugs gave us a lovely experience with great customer service! The shop owner and staff took the time to flip through stacks of (very heavy) rugs for us to review, then extracted them to be placed side by side to compare. After we had narrowed it down, they offered to bring the short list to our house to try out in our house. They did all the heavy lifting to place the rugs, and even gave guidance on interior design. This level of customer service and care is fantastic! We selected a gorgeous rug that fits our space and personality perfectly. If you are local and want a quality modern rug, definitely check this place out!

This was one of the best purchasing experiences we have ever had. From beginning to end the staff…read moreand Noor were helpful, knowledgeable, kind, accommodating; the rugs are beautiful works of art and history. They brought multiple rugs to our home and provided excellent advice on choice and size and worked with us on price. Highly recommend.

We loved our first rug from Noor and Sons so much we decided we needed to go back for a second…read more These are utilitarian, beautiful, unique pieces of art. And--we can confidently say, now that we've had our first for almost two years--these rugs are also very durable! They hide dirt amazingly well, disguise spills, and so far we don't see any wear on our first rug despite it being in a high traffic area. I'm sure these rugs will show their age over time, but that will only add to their appeal. We also love the rug pads Noor and Sons use. They have just the right amount of give underfoot and do not slide at all on our wood, and now linoleum, floors. The custom cut rug pads alone lend so much value to shopping with Noor and Sons. The quality of the first rug has made us confident to go for a second, this time for the kitchen. We tried out nine different rugs at home in a variety of sizes and colors. Noor helped us pick out the rug we ultimately choose and kept us within budget. The rug lends a lot of warmth to our otherwise no-frills apartment kitchen. The size is also super versatile and we think it will look great wherever we move next.

We've had a great experience with Access Rugs! We were introduced at the Alameda Antiques Fair…read morewhere we met the owner Ata who helped us find the perfect 8x10 rug for our bedroom. It is a beautiful design and quality and really brings the room together. We reached back out for Access Rug's cleaning services after we purchased a vintage Heriz rug from Facebook Marketplace and realized it smelled like wet dog after getting it home. They explained the whole rug cleaning process to us and how he would ensure the 40 year old rug was preserved through the process. He came and picked it up and was very communicative throughout the process. The rug took a few extra days to dry than expected, and Ata was so apologetic and even offered to bring us a loaner rug because we had family coming into town!! Totally above and beyond! He then came and dropped the rug back off and it looks and smells fantastic. We trust Access Rugs for any of our rug needs in the future.

I am so appreciative that Access Rugs came to my house to pick up my rugs and then return them when…read morethey were clean. In the past, I had to drop off my rugs. They also helped to move furniture for pick up and return. The rugs were well cleaned, and the fringe on some of the rugs was not damaged. I can't same the same for a past company that cleaned my rugs and the fringe came back looking damaged. I felt like a valued customer, and I hope I will always feel that way. Some business people are only "nice" until they grow their business, and then you no longer matter. My gut tells me that is not the case here. They will get my business again.

I contacted Mohammad because I had three Oriental rugs that badly needed cleaning, and one of them…read morewas damaged by moths. Mohammad was very easy to work with and did a wonderful job. The Persian rug, which is the highest-quality rug, came out really beautiful and looks brand new. So did my larger Afghani tribal rug. The rug with the moth damage was the lowest quality of the three and the oldest of the three. It is also an Afghani tribal rug. Mohammad offered me choices and did not pressure me to spend a lot of money on having it re-woven; I would have spent a lot more than the rug was worth. Even though that rug is not super high quality, I have always liked the colors and the pattern, and he was able to patch it at a reasonable cost, and I put the damaged area under some furniture so it doesn't show. The patches are strong and will protect the rug from further damage in that area. Mohammad also gave me a good explanation of how to care for these rugs. Following that advice years ago would likely have protected the smaller Afghani tribal rug from damage, and I will definitely have the rugs washed and cleaned more often in the future. I found Mohammad to be knowledgeable and fair, easy to work with, and to provide a great service. He has a deep knowledge and appreciation of Oriental rugs and he seems to genuinely care about being fair to the customer as well as about doing a good job.

The repair and cleaning service provided to me and my wife was above exceptions. I highly recommend…read morethis company for you expensive rug needs.

Found a beautiful rug there with the help of the salesperson. He really listened and had great…read morerecommendations. This is a durable all wool rug, much better quality and a better price than the main home goods stores.

Stopped by the Rug Depot just to see and touch different rug materials to help narrow down the…read moresearch. Eduardo was so patient and showed me around the different sections, provided lots of information without overwhelming me, and left me to explore on my own with no pressure to buy. Awesome store with a good selection!

We compared many rug shops to repair and clean our antique Navajo rug, and I am so happy we chose…read moreFazli's. He was able to repair a fist-sized hole in the middle of the rug (look at the photos - you can't even tell it was repaired there!), repair the torn and frayed edges, and clean the rug to make the colors vibrant again without running. His work was fast and the quality is excellent. Most importantly, Fazli and his staff are extremely knowledgeable about rugs (the materials, weaving, dying, designs, and history), kind and fair, and a pleasure to work with. We will definitely be going to Fazli's for any rug repair or cleaning in the future.

Fazli is an incredible person, kind and knowledgeable. He is a master at cleaning, repairing and…read morecaring for my rugs. I had a not-so-good experience with a competitor and it took a long time for me to trust someone else. I am so happy I found Fazli's Rugs. My rugs are not only clean, they are gorgeous again. I have had 5 rugs in various sizes (from very small to 9ft by 11.5 ft) cleaned/repaired and I highly recommend him for his beautiful work and professional courtesy. Karen K.

Absolutely fell in love with this place! Just recently…read morepurchased our first home and it's wooden floors throughout, so wanted to bring a bit of soul to the living room and decided on a rug. Husband and I went looking for one and visited quite a few different places but this place stood out. The selection is vast in colours and sizes and the seller was a true gentleman. We had no idea there was so much to consider when choosing a rug and he was patient and gave us lots of information. He showed us different styles/patterns until we narrowed down to ones that matched our personalities. He asked and listened to our answers regarding what style of room we wanted to create and our personal style and tastes. (We wanted deep rich reds/Victorian) and didn't waste time showing us rugs that didn't fit who we are. We wasn't pressured nor made to feel like idiots for not knowing anything about rugs. We left with his words in mind and looked again at our living room space. Two days later we went back and knew exactly what we wanted. The gentleman was so welcoming and we got straight to it. We are now the proud owners of a hand woven wool Pakistani Bokhara pattern rug (thank you for sharing your knowledge as I had no idea!) prices are reasonable depending on what you want, the size and the make but he will guide you through it all. Thank you for your services, you have helped us make a house a home. We shall return when we come to decorate the dining room, bedrooms etc....!

Well wish I knew how to comment directly to Elmas M'a review but he clearly has a vendetta out…read moreagainst someone cause he has only ever given 1 star reviews to anyone he's commented on. Sounds like he's a miserable person trying to get a rise out of people. I've been using Henry Gertmenian Rugs for years and have never had a single complaint. I've always had high quality products from them and they've been sure to maintain their rugs properly. I will continue using Henry Gertmenian rugs for all of my property's. Thank you to all of the staff for being so helpful and complimentary and all of the great service that you provide!

We always take our fine rugs here for cleaning and they do a great job. I like that they use water…read moreand then air dry; there is virtually no odor when we get the rugs back. They've also done a minor restoration on a carpet we brought in a few years ago and it was flawless. Highest recommendation.

I wish you can give this place a 0 star, but sadly that is not possible…read more The owner of this rug store has no human heart, he will rip you off no matter what. He especially targets seniors / elderly. The pictures showing the rug pads he sold to my stepdad at a Super High Price (3 times of the normal price everywhere else). He especially targets people who really don't shop prices or quality. Regarding the quality, even rug pads for a small 4 x 6 rug, his rug pads are sold as multiple pieces (different colors) put together. (See pictures) In terms of payment, even if you spend over $10,000, he still asks you to pay with cash or check, if you use a credit card, he will charge you 5%. Bottom line, never steps in this place, any rug store in the world is better than this Oriental Rug Gallery. In fact he makes people sign a satisfaction contract at the end. I'm not sure what the purpose of this is other than to protect himself at a later time. I think if you run a good legitimate business. your products should be proof, you don't need a signature on a piece of paper. (This really reminds me of used car salesmen tactics). If it is possible, the owner will cheat you. Be very careful buying from here, or just don't buy anything from here. There are plenty of good reputable rug stores in the area. You don't need to risk it here.

The name "Claremont Rug Company" almost seems a misnomer; in fact what they are selling are art…read moreworks for the floor. A visit to their beautiful gallery in north Oakland is like being in a bazaar in ancient Persia. This is one of the premier sources for true antique Persian rugs in the U.S. and we are fortunate to have them in the Bay Area. It is important to emphasize that this is not the place to go for the kind of new Persian-design rugs which can be found in most rug stores. With the current international sanctions on imports from Iran, these new rugs are woven in Pakistan, India or China, can be of reasonable quality and relatively inexpensive and may be all you need. But if you are interested in the real thing - antique hand knotted Persian rugs (at least 80 years old) with stunning natural vegetable dye colors in excellent condition - Claremont Rug Company is the place to go. The experience of visiting their gallery is unlike a visit to a typical rug showroom where a salesman will pull back a corner of each rug in a large pile of rugs in the approximate size range you are looking for. At Claremont Rug Company you are strongly advised to make an appointment so that you have the gallery to yourself. You most likely will be greeted by Jan David Winitz, the very personable owner. He is a longtime collector and extremely knowledgeable on all types of Persian rugs. After determining the correct size, Mr. Winitz will use his uncanny color sense to pick out rugs to show from his vast inventory. With his crew, Mr. Winitz lays out each rug so that you can view it in the whole from all sides. In this way my wife and I found three good prospects for each of the rooms where we needed rugs. We left the gallery with excellent pictures and descriptions of each of the rugs. There was absolutely no high-pressure salesmanship whatsoever. After a few days, when we determined that we wanted to take the next step, we called to make an appointment to have the rugs shown in our home. Mr. Winitz and his crew then came to our home and patiently laid out each prospective rug in its intended place. After we had chosen the rugs we wanted to purchase, they were taken away for cleaning and minor repairs and then returned and installed complete with padding. Claremont Rug Company obviously represents the very top of the rug market. These fine old rugs are not inexpensive, but we felt the prices for the rugs we purchased were reasonable given their extremely high quality and excellent condition and that we therefore absolutely got high value for the amount we paid. In addition, the whole selection and purchasing experience was very pleasant and satisfying, which is not always the case in buying rugs. If you are in the market for the very best ancient Persian rugs, we would highly recommend Claremont Rug Company. Even if you are not currently in the market, but just like the look of these beautiful works of art, you should get their brochures or catalog. Christine Winitz, Jan's wife and a collector herself, puts these together and they are true works of art on their own.

Shopping for a carpet here is an amazing experience. The carpets are works of art and the owner…read morehelps you pick one suited to your space. If you want to feel comfortable and happy while shopping for a carpet, go here.