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Greensboro, NC

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Essence Nails & Spa

4.3 (6 reviews)
ModerateNail Salons
Open • 10:00 am - 8:00 pm

Services - Essence Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

Essence Nails & Spa Photos

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Recommended Reviews - Essence Nails & Spa

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Reviews With Photos

My nails the day after I had them done. And I hadn't done anything that should have caused them to chip. Just normal day to day activities.
Emily P.

Not impressed. First off the chemical smell was OVERWHELMING as soon as you walk in. The lady that did my nails was very, very nice. I showed her a picture of a simple design I was interested in and she said she could do it. All that the manicure entailed was cutting my nails and cuticles, filing my nails, and painting them. No lotion, massage, anything else. Which is fine, except it then cost $27!!! I was told after I inquired that the simple design was an extra $12 almost double the price of the $15 "manicure" in the first place. And to make matters worse, it had already started to chip by the following day. Now I completely understand I should have asked for prices beforehand and will never not do so in the future, but I will not be going back here.

Pedicure

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10 years ago

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4 years ago

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4 years ago

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10 years ago

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12 years ago

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9 years ago

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Gate City Nail Lounge - View from entrance area of Gate City Nail Lounge

Gate City Nail Lounge

3.6(15 reviews)
1.0 mi

Have been going to Nei for almost 6 months and getting builder gel after doing dip for almost 6…read moreyears! She convinced me to switch to builder gel and have been happy! They last 4 weeks and really only issue at 4 weeks is grow out! She is talented and glad I found her. The place is usually busy but not overwhelming! Glad I gave it a second chance! I'll continue to go! Builder gel is more expensive but worth it

Very Disappointing Experience - Great Staff, but Extremely Unprofessional Management…read more My friend and I have been regular customers at this salon for approximately eight months, visiting together almost every month. We have always been very satisfied with the services, and the salon is consistently clean and well-maintained. Unfortunately, today's experience was extremely disappointing, not because of the quality of the services, but because of how we were treated by the owners. We booked two regular manicures and two regular pedicures, and we clearly confirmed at check-in that we wanted standard services. The staff members speak Vietnamese, while my friend and I do not understand Vietnamese and communicate only in English. We made it very clear that we wanted regular services. During my friend's pedicure, the technician asked us three separate times and showed us the service options on the menu. Each time, we clearly said in English that we wanted a REGULAR (STANDARD) PEDICURE, not an upgraded service. Despite confirming this three times, the technician apparently misunderstood and performed a "Pearl Pedicure," which was charged at $59. We completely understand that language barriers can sometimes lead to misunderstandings. Mistakes happen, and we were absolutely willing to approach the situation with patience and understanding. The misunderstanding itself was never the problem. The way management handled it was. When we approached the front desk, we politely explained the situation to the male owner. We emphasized that we were longtime customers, that we always requested the same standard services, and that we had clearly communicated our choice multiple times in English. Instead of listening or trying to find a reasonable solution, the owner and his wife treated us with shocking rudeness and disrespect. They eventually told us, "Don't pay. Just leave!" The male owner also made an extremely dismissive and rude hand gesture, waving us away as if we were being thrown out. I even had to tell him, "Please keep your hands to yourself and be respectful." We were not asking for free services. We were simply trying to explain that we had been charged for something we had never requested. I want to acknowledge that the younger gentleman at the front desk apologized to us several times, and we genuinely appreciated his professionalism. Unfortunately, this was not the first time we had witnessed concerning behavior from management. During previous visits, we had seen the owner speak harshly to employees .Although we do not understand Vietnamese and cannot comment on exactly what was said, the tone and behavior we observed were uncomfortable to witness. The reason this salon provides such good services is its hardworking and talented employees. They deserve recognition and respect. It is truly unfortunate that a business with such a skilled team and a clean environment can leave loyal customers feeling so unwelcome because of the owners' behavior. After eight months of regular visits, we never expected to be treated this way over a simple misunderstanding. Good customer service is not just about providing a quality manicure or pedicure. It is also about treating customers with patience, professionalism, and basic respect, especially when something goes wrong. We left feeling embarrassed, disrespected, and deeply disappointed. This experience has completely changed our opinion of the business.

Photos
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Tortoise shell pattern with coral edge

Gate City Nail Lounge - Entry Way

Entry Way

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Pedicure chairs

K and Y Nails

K and Y Nails

4.4(41 reviews)
0.6 mi
•$$

****BEST PEDICURE****…read more If you read my reviews I'm pretty critical of salons that offer mediocre pedicure services. I get pedicures regularly and almost never feel like my technician gave me my monies worth. Not the case here! Walked in last weekend and got seated with "Anne". Best pedicure I've had in a few years (short of the spa at several high end resorts). Fantastic leg massage in the Deluxe option. Hot stone rub....did i mention fantastic leg massage? I mean top 5 ever. Anne really did a great job, strong hands, and took her time to work all of the aches and soreness I normally have. Solid callus removal and someone who actually knows how to properly trim toe nails. Not the most posh of locations/resources. No offer of a beverage, and decor sort of blah...but I don't go for that, I go for a great pedicure. I'll be back, and I'll only ask for Anne!!!!

I had a rough experience a few months back at this business and thought I'd give them another…read morechance. BIG MISTAKE! These are the ugliest nails I've EVER had and look nothing like I showed them. The nail tech seemed to be lost on the whole process for some rather intricate nails the owner seemed confident they could do. She didn't even push my cuticles back before putting my set on until I stopped her to do it. The end result took almost 3 hrs, are unleveled, thick, lumpy, and mishapened. She kept messing up and starting over and was really messy. I had gel polish all over my hands. Then she still charged me over $100. This is trash. I will definitely not be going back or sending anyone else there. Do not go here if you want quality and professional work. Simply terrible.

Photos
K and Y Nails
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Essence Nails & Spa - othersalons - Updated October 2026

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