Hector was amazing very helpful & extremely knowledgeable! The only reason I purchased from this…read morelocation was because of his energy.

I went in today to get a new phone and was ignored people that came after me were attend before me,…read moreso I left. Bad customer service.

Always friendly and helpful! never short on T-Mobile Tuesday freebies! Their home internet in my…read morearea is ok too!

Very sad the way they treat veteran 17 year plus customers. Overnight price increase $200 a month…read more This business was built on the promise of no price increases. Customer service is the worst 47 minute wait time was not able to give me an answer and I have to wait 48 hours for a supervisor phone call. This is ridiculous. Why is the news not talking about this?

I know somebody's gonna be able to fix my phone . Two years ago I went to El Salvador and they…read morechanged my settings. Ever since then I haven't been able to send any pictures and sometimes messages to androids . It's super annoying. You know what they say androids and Apple are just not compatible. It's definitely put a strain on a lot of my relationships to tell you the truth. Sounds silly right. Thank God for Messenger. Still on the hunt for a phone place that can fix my phone. Beside that these two were really super helpful and I had an amazing time talking with them. Let's give these to employees a great review thank you Andy and Steph.

Enrique was very helpful one of the best employees ! , next time will be coming back to activate…read moremore new lines

Visited this store location and worked with Kaleem to activate two new Samsung phones. Kaleem was…read morenice, communicated well, and did a good job with activating our phones in a short time. Great customer service!

They up sale you things that you don't want and lie about not having an item in stock so you can…read morebuy a higher ticket item and then sold me a home internet device with a fraudulent address and the device is not useable in my area and then charged me twice to activate the device and then never put the SIM card in the device they don't take accountability just constantly calling the customer a liar instead of saying I'm sorry how can we fix this avoid this metro store take your business and money elsewhere and don't bother speaking to the district manager because she's as helpful as the employee who lied in the first place.

Too much back and forth with the service - sometimes it works well - sometimes it doesn't! They do…read morehowever always remember to take their money out for auto pay - the cool not is when I forget, they don't shit the service off right away. I just use them for home internet to power my streaming services and work. I haven't had a tech out in a long time so I can't speak to what that's like. I guess it's fine.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

AVOID AT ALL COST!…read more Do not even consider Frontier as an option. You will regret it. They schedule four hour windows of service and reschedule with no regard to the customer. We were planning to switch from Spectrum and scheduled installation between 8am-12pm Tuesday. The technician showed up and said "my ladder won't reach the box, I'll be back 1-5pm tomorrow." Took more time off work, then received a text stating our new scheduled service was the following Tuesday 8am-12pm. That was enough. Trying to cancel was nearly impossible as they claimed "the technician was already en route." Awful company. Terrible field techs. DO NOT USE FRONTIER.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

Amazing store , definitely would recommend come in here for new promotions !…read more love it here

the assistant manager named Birjing was COMPLETELY RUDE and has attitude for no reason he added…read moreservices and charges to my line without even asking me about it he did it all on his own then made me call customer service to remove the charges, horrible just horrible experience at this location bc of him just go to a different location save yourself the headache

Dennis Jenkins Co. is very professional and prompt with their new phone systems and installation…read more We had a power outage and one of the chips in our system was affected, called Dennis and he delivered a new chip himself and fixed it. Thank you Dennis, the phone system works perfectly!

We have a new Panasonic phone system put in for my business. Dennis made sure to walk me through…read moreprocess, deal with all my existing providers, and get me set up to fit my business needs. Thanks Dennis

My facility recently got the CCTV, Access Control and WIFI through out the whole building by bti…read moreand they did wonderful job. Very professional and always there to help you. Any inquiry via email or phone is very responsive. Highly recommended.

From the owner: We provide outsourced, managed, and co-managed IT services, cybersecurity, network and Wi-Fi…read moreinstallation, and commercial burglar alarm, door and gate access control, camera / cctv systems, and integrated VoIP services. We are Tier 1 Microsoft and Cisco Select partners for on-premise and cloud sales, installation, and support. In business security systems and network installation, BTI designs and installs top quality commercial security systems including best pricing on Axis, Avigilon, Alarm.com, Johnson Controls, Brivo, customized to meet each client's needs. BTI licenses, accreditations, and contracts include California C7 and ACO, GSA, CMAS, and TESMA. BTI is ISO 27001 for IT security and ISNetworld accredited for safety and security.