After several years of severe lower back pain....(level 9-10) and after…read more epidurals that didn't help. I was recommended to see Dr. McCafferty. Thank goodness, he examined me and after exrays recommended lower back surgery....My 3rd and 4th vertebra were bone on bone....I agreed to the surgery, which was a 3 to 4 hour surgery...Its been a month now and I had my 30-day exray and checkup. I can say 100 % of the old pain is gone....I'm walking upright without a walker most of the time...I still have several months of conditioning ahead of me but feel like a new person...I'm 80 years old and Dr. McCafferty has given me a new life...Thank you so much. I very highly recommend Dr. McCafferty to all family and friends... Ronald Dean Smith.....Indio, Ca.

Dr.McCafferty is THE BEST. After a year of dealing with on and off severe back pain and non…read moreinvasive treatment, I was referred to Dr.McCafferty. He is considerate and caring. He is my hero. My surgery was 3 months ago and I feel brand new. His office staff is excellent and organized. His PA Scott is great. My experience with them far surpassed my expectations. This was truly an excellent experience. Thank you Dr.McCafferty. Not only for saving my back, but for the excellent care you give your patients.

I tried for 2 weeks to get an appointment with Dr. Nazemi. The doctor's scheduler (not sure of her…read moreofficial title) kept making me send more records. The scheduler was rude every step of the way and got mad at me when I sent records that were not exactly what she wanted. Fishing for and deciphering medical records is not my job. I did the best I could. She was impatient and rude. She interrupted me and was aggressive in her mannerisms. She finally found an excuse to not grant me an appointment and sounded very pleased with herself as she got off the phone. I don't understand why a doctor would want a scheduler who doesn't want to schedule people. I'm now trying to get in with a different neurologist whose staff is, so far, courteous, helpful, and very clear about requirements. Aside from the delay this is causing in my care, I'm relieved that it didn't work out for me to see this doctor because that scheduler is not someone I want to interact with often...or at all.

Dr. Nazemi is an excellent doctor. He is very caring, thorough, and professional. For me,…read moreexperience really matters when choosing a doctor, especially for something as serious as neurology. His many years of experience really show, and his knowledge is impressive. He made me feel very comfortable and informed as a patient. He helped me immensely, addressed all my concerns, and greatly improved my quality of life. His office staff is also wonderful, helpful, and accommodating. Thank you Dr. Nazemi!!

I cannot recommend Dr Macwan or his office staff. Their follow up is terrible and unprofessional..read more

Dr Macwan was a nice enough guy but he did not address my problems nor did he…read more seem to care

Consistent high-quality personalized care received. Caring, experienced, efficient staff. Very…read morewelcoming environment. Excellent experience even in times of physical discomfort. Plans are always individualized and offer a variety of options for treatment.

Dr Marupuru tended to me at Eisenhower Health when I unexpectedly fainted about 9 months ago. The…read moreambulance attendants accused me of ingesting illegal substances w/o evidence. Dr Marupuru ran blood tests, etc., in the ER. It turned out that my tox screen was normal but my heart was beating very, very slowly. I needed a pacemaker. She checked on me throughout my stay. I intend to have her be my primary physician now.

Dr. Nacionales was the supervising doctor on call at Desert Regional who attended to me in the ER…read moreat the end of a very long day of extensive testing to rule out issues and confirm that I could be released. Having moved from the Northwest where 3 years ago I had a successful 8 hour surgery to remove a benign fist sized tumor, having a neurologist knowing my case for annual follow ups is critical. The moment Dr. Nacionales introduced himself (after having the resident neurologist collected the data from me) I knew I had found the doctor I would want to have in my court. The next question was quickly answered when he asked me to schedule a follow-up appointment with him. He is taking new patients and unlike some neurologist who have been in practice locally for years is booked out for months. I'm looking forward to a long, healthy relationship having Dr. Nacionales on my health care provider team.

Incredibly rude office staff. I had an anxiety attack because of how nasty the receptionist was and…read morethe more anxious I became the nastier she was. Doctor prescribed me the wrong medication, (weaker off brand) so when I had to get an early refill they didn't care nor try to help. Basically left me without my medication that I NEED in order to sleep because of an error on their end. Had to pay out of pocket to get my refill. It's heartbreaking that people this inconsiderate are in the health field. What a sad world we live in!

Went to this location for the first time last week. Was initially scheduled to see Dr. Ramin…read morePooyan. This is one of those instances where I didn't have to get frustrated by the "schedule with one doctor and then get another", "bait & switch" tactic employed by most doctors in the Coachella Valley area. Instead.. I was pleasantly surprised by the friendliness, efficiency, knowledge, expertise and experience level of Dr. Bryce Jolly. He is a podiatrist and I thought I was going to see an orthopedic surgeon. Apparently they looked at my xRay ahead of time and noticed that I really didn't need an orthopedic surgeon... THIS time. Podiatrist was all that I needed. My metatarsal fracture has healed well. WHAT A RELIEF! ***** 2021 has been a year of breaking bones. It was only a few months ago that I was in a BOOT, suffering pain and agony from a 5th metatarsal fracture. Three months later from the initial break, another orthopedic outfit told me that my fracture had widened and that it had not healed well. Several months later I'm shown that my fracture has healed well and that I need to always wear a solid supportive shoe.. at least for a full year before wearing sandals again. I was elated by the good news! I highly recommended Dr. Jolly.

Worst place ever. Would not let them treat my dog. They had disability paperwork with a deadline of…read more30 days by the state that was December 2021. So February 2022 they finally filed. Well it was denied because of the time line given. How do we pay our rent now for last 2to 3 months since we have my husband who couldn't work. This is so inconsiderate and such horrible pathetic care and service. We will.never go to this hospital or their doctors again. Run the other direction as fast as you can. This place is a joke. Can not believe they are allowed to act this way. Reports to the state will be made over this.

I have had three appointments canceled. I am still waiting for the practice manager to return my…read moretwo phone calls. as far as a star rating there should be one "deplorable"

This review is for their La Quinta office…read more Dr. Naccionales is wonderful. Their office staff, on the other hand, has absolutely zero business working in patient care or a medical setting. I have been trying to get ahold of their office for three months to work out a simple billing issue. No one returns phone calls. Their biller, "Michelle," will never return a call. I called and left messages for three weeks. Nothing. The office staff will also say they'll call you back and they never do. I have spent hours following up on what should be a simple issue that they simply don't care to or are unable to address. Particularly, Fabiola Frausto needs to be investigated. She has NO business working in a medical setting. She has repeatedly given me false information, gives zero explanation or follow-through, is combative and yells at patients, and has a total disregard for patients. I am stunned someone who treats people with such little regard would even fathom to work in patient care. I now have a bill in collections that she told me last month, when I had to drive to the office in person because she won't return a phone call, was handled. It was not, it went to collections, and her only response when I called for an answer as to why (since she told me last month this was handled) was to yell at me and hang up on me. Luckily, I have different insurance now and will not need to return to this office for care. The staff here is not worth the headache - no one at Desert Care Network seems to care about the unprofessional service their front office staff provides. Shame on you, DCN. Do NOT get care here - there are many other very good neurology offices in the area!

He doesn't listen to you ! Will prescribe the same medicine to you that you already said does not…read morework!

Eljajjar Location…read morecouldn't be better. Centralized location and always lots of parking. Waiting room is good size so you have plenty of space between patients. I really appreciate the doctor; he is EXTREMELY knowledgeable, explains everything I have questions about & takes the time needed to make sure all my concerns have been addressed. Unfortunately... Office staff has decent people skills, but needs more training in execution of duties. Received multiple reminders for different appt times. One reminder came at 7am! Too early to be getting those kind of calls! A few times, they called, it rang twice and then they just hung up, noting in the file that there was "no answer". Yay, riiiight... Not having this issue anywhere else, so...it's not my phone! Wait times are nothing short of silly. They intentionally overbook, so they are always behind. I don't have time for such nonsense. I will be looking for care elsewhere.

Great Neurologist and very efficient and knowledgeable. Got me in right away and prescribed a…read moremedication that gave immediate relief

AVOID this place and its extremely rude, unprofessional, and uncaring staff. My husband had been…read morewaiting for three months to get in to see this guy and they canceled his appointment because the referral wasn't correct. They made me call to get the referral corrected, giving me a bunch of technical medical jargon to tell the referral department. This is something they should have done and they knew it but were just too lazy to be bothered it seems. Regardless I get it done and even though they promised to let him have his original appointment if I got it done that day (I got it done in less than an hour) they rescheduled him for yet another month out. So now we are at four months just to see this doctor for a meet and greet all the while his condition is getting worse by the day. So we waited, my niece took the day off from work to take him and we find out that they called him on Friday to confirm (his appointment for Monday) and because we didn't return the call that same day they just up and canceled his appointment. Calling as soon as they open on Monday wasn't good enough! SMH!!! Who does that? They are the ONLY doctor who does that and it is obviously for greed reasons. Whatever, I ask to reschedule and she says she can call me if something becomes available tomorrow (we have to arrange transportation, etc. we can't just up and go) so I say no can we just have an appointment scheduled out further? I also add that they shouldn't book new clients on Fridays if they are going to just cancel seeing as they are closed for call backs on Sat/Sun. She clapped back, "Oh you could leave a message" so they check them on their day off? Who knew? Then she rudely suggested (because how dare me be upset) that we could call our referring doctor and get a different neurologist. I said, yeah I think we will because you all are a bunch of -----bleeps! and hung up the phone. AnywhOo, that is exactly what we will be doing along with a complaint to his insurance company. These people only care about one thing and it isn't patients. What is really sad is that they deal with people who have brain issues with zero compassion. They have clients who may not always be able to call back within their given time frame NOT TO MENTION how much time and preparation goes into getting to one of these appointments! If I had not called Monday morning as soon as they opened we could have ended up going and being turned away! Not okay----- again, my niece took the day off from work, my husband can hardly walk, someone has to dress him, etc to get there SMH it is a ton of work! There is NO CARE for that or that my husband actually needs to see the doctor instead of playing games with an incompetent and uncaring front office staff. Avoid these jokers if you can.