Dr Hansel Ihn and his staff are the best. They listen to me about my knee pain. Am now pain free…read more Thank you for all your care

I am writing this review regarding my experience with Desert Orthopedic Center and Eisenhower…read moreHealth. On 10/09/2025, I underwent a bursectomy performed through Desert Orthopedic Center at Eisenhower Medical Center. I was discharged after surgery without a splint on my elbow. Within a few weeks, at a follow-up appointment, the physician observed that the surgical wound had reopened. I have photographic documentation of the open wound. I was then informed that I would require a second surgery to close it properly. On 11/10/2025, I underwent a second procedure to repair the wound. This time, I was sent home with a splint. I then endured another full month of recovery, additional medical appointments, additional time off, and additional physical and emotional stress. Despite the fact that this second surgery was necessitated by the failure of the original surgical outcome, I was billed for the second procedure. It is unreasonable and unacceptable to charge a patient a second time for corrective surgery when the initial procedure did not heal properly. In addition to the financial burden, I experienced prolonged pain, inconvenience, extended recovery, and disruption to my life. I am formally requesting a full billing review and appropriate financial resolution for the second surgery and related follow-up care. Patients should not bear the financial consequences of complications that stem from their medical care. I urge both Desert Orthopedic Center and Eisenhower Health to review their post-operative discharge protocols and billing practices to ensure accountability and prevent similar experiences for other patients.

Dr. Reinhart is the best doctor I know. His wait times are long but that is because he has so many…read morepeople in critical care who have pain needs that can change overnight. He has referred us to doctor's outside of the Valley when needed as those doctors were better than our best in the region. That is what you want from a doctor.

A PA is not a doctor l have yet to meet Dr. Reinhart and I probably never will. Both intakes by…read moreboth separate PA's were half hazard at best, they didn't take time to read about my history or look up past MRI's. But they did take time to belittle and. Marginalize my symptoms. Even after finding new damage to my spine that they didn't want to elaborate on or didn't have the experience to. Just because a person is not bent over with a walker doesn't mean that they are not in pain! I see a pain specialist to make sure that my conditions do not worsen, that is the point. Add to this the chaotic nature of this office and long wait times and it's a recipe for future problems. I will be going elsewhere and I recommend that anyone else should too.

Dr. E, Susan & their entire staff took care of my wife for over 15 years. Their compassion and…read moreunderstanding are the best. Treatments and consultations were excellent. Making sure we had all of the information we needed before moving forward with any treatment. love them

For years, I had suffered from chronic, debilitating pain due to countless surgeries related to…read morecancer. I struggled to do just the little things we all take for granted. I have been a patient of Dr. Erlesson for over a decade, and his treatment gave me my life back. He was able to manage my pain using some of the latest technology available for pain control. His staff is top-notch and always available. I highly recommend Ranch Mirage Pain Associates. Pain can ruin your quality of life. Dr. Erlesson helped me by using a combination of medications and technology, which combined gave me a quality of life I can once again enjoy.

I have had two appointments with Dr Labib and I found him to be very knowledgeable, informative and…read more most importantly, he solved an on going problem that other doctors had not been able to diagnose. He took time to put all the pieces together and provided a solution that so far has worked very well. Not sure what the prior reviews are about, but if you read all the paperwork that you sign, the office policies are very straight forward. Like him or not, he is a very good diagnostician. He is very nice and his staff is very nice as well. I wouldn't hesitate to recommend Dr Labib.

Avoid this doctor at all costs! He misdiagnosed my dad for years and would not listen to my…read moreconcerns which turned out to be correct. When he moved to a different doctor all went well and he was able to have the last years of his life be joyful. I should have hired an attorney and he should lose his license

They have help me so much over the past 5 yrs. I finally have my speed and quickness along with…read morestrength back. I love my pain management team. Cheers

My experience with Dr. Seth Goldstein,…read more I wanted to share my experience today (7/2025) at the Lifekind location in Rancho Mirage, CA (previously SAVAS health). Today was my first pain management appointment. On July 10th, I had my initial assessment appointment with NPI Kristen Hickok and her assistant. I answered all of their questions and also brought up to both of them, specifically, that I was NOT interested in the chiropractic portion of the program because when I had tried the program two years prior, I was very uncomfortable with the doctor (Dr. Seth Goldstein) and it was very painful for me; he was still treating at this location. They both assured me that I wouldn't have to partake in the chiropractic portion of the program, so we proceeded. Fast forward to today -- I show up on time for my appointment & I filled out the lengthy packet of paperwork beforehand. I end up waiting over two hours and only have spoken to the coordinator & "Medical". Again, I told them all (3 other people) that I was NOT interested in the chiropractic portion of the program. By now I'm in a lot more pain, I'm uncomfortable, and still waiting to see three other practitioners. Finally my name is called, and which room do I go to?, Dr. Seth's. Now I'm upset and am being triggered at the thought of having to talk to Dr. Seth. I AGAIN explained to HIS ASSISTANT that I was NOT INTERESTED in speaking to him or doing chiropractic work. So she leaves, and in walks Dr. Seth. I'm sitting in a corner, visibly crying and upset, he comes in and sits over me, somewhat close and starts barading me with questions. Asks me what happened last time that made me so upset, and at first I told him it was just very painful and I don't need the chiropractic portion of the program (trying to be unproblematic). I asked why do I need to do this part, and he said "it's part of the program". Then I told him that I was told at the assessment I didn't have to worry about doing the chiro portion, and he said that was "wrong information". Then he again, with a terrible attitude, asked me what happened last time. Then I bluntly told him it was him, that he made me very uncomfortable and the treatments gave me more pain. He again repeated that it's part of the program and I again asked why I had to do it? Then he speaks not nicely again and asks if I'm just there for the drugs? And I said no, actually, I don't want any medication (you can check that against multiple sources as well); I am interested in the acupuncture, behavioral therapy, massage therapy and physical therapy though. He again repeated that the chiro is part of the program, and I said then forget it, remove me from the program if I have to work with you. I left crying -- no one apologized or stopped to check on me on the way out. I feel completely ridiculed, I am triggered and in no way should any patient ever be treated that way. He absolutely had no right to treat me that way or talk down to me the way he did. I will never return to Lifekind.

Excellent bed side manner. Fantastic nurse for pre op care…read more The procedure wasn't very uncomfortable, surprisingly fast !! I am a high anxiety creature and thought the procedure was so no big deal. He is an extremely skilled injectionist.

Difficult to choose an experience! I've had so many GREAT ones with Dr. Cassim, an Orthopedic…read moreSurgeon with knowledge in so many Medical Fields. Pediatrics/Psychiatry and branching out to approx. Ten others! I will say I've had particular luck with my back pains! He's not only well equipped to handle your Ortho/Neuro Surgeries, (He would literally find me to try a new procedure he felt would help me!) But while you're under his care: He's your BEST FRIEND! Last procedure he used on me, solved my back pain -- Lumbar Cord Stimulator. Thank You Dr. Cassim @Eisenhower Hospital, Rancho Mirage, Ca. His care is always the BEST. Patients: Alfredo Trujillo And Joseph E. Stongle

Ive been going to desert pain specialist for about 1 year my review is with Dr Reinheart an amazing…read moredoctor very and personable right to the point empathy beyond measure the only thing is that med department has a lot to work on , on getting Rx dates right, the other bathing is patient waiting time Meaghan is awesome as well but is over booked causing a waiting time of ridiculous I feel for her they seriously need help especially with other Pain Doctors also the phone ...,? It's hard to get through and can be quite bothersome it's hard to get through at times . There was a front desk of one person named Mike who had his stuff together , with all the patients now they have twice as many people with the work ethic being scarce everyone's to busy to answer phone ? How dose this happen Mike was a valuable asset to the company why he's not there is beyond me? I pray management get it together and have his crew on point! ****

This place at the time of Dr. Lai and Dr. Kohfeld was wonderful!…read moreSince Dr. Reinhart took over, it is a complete mess. For each appointment given, you have to wait between 2 to 3 hours to see a clueless Dr.! If you can, avoid this place! They'll give more stress than managing your stress.

Omg this place is the best! Everyone is friendly knowledgeable and gracious. Dr. Ihn is a great…read moredoctor. I was in and out within 40 minutes. Eisenhower is top notch as always

I had pain in my knee for about three years. I also had bone on bone in my hip but never felt any…read morepain in my hip. To complicate the diagnosis I also had two other confirmed diagnoses of my knee. One doctor suggested a surgical procedure to correct one diagnosis of my knee. Another doctor said I needed a knee replacement, I did not. My Ortho doctor that I trust, confirmed that I did not need a knee replacement. Dr Tailor, who does not perform surgical procedures but looks for alternatives to surgery, determined that some of the pain in my knee was radiating from my hip and referred me back to my other, (Dr Tailor being one of them now) favorite Ortho Doctor Dustin Briggs for a hip replacement. I had the hip surgery about four months ago and the pain in my knee has definitely diminished. I still have some minor pain in my knee and still have the initial two diagnoses of my knee but the pain is not as severe. I am currently seeing Dr Tailor and he is trying options to determine what will work best. As he said, he likes to solve mysteries. He is wonderful, inquisitive and caring and has several options available, we shall see which one works. I highly recommend him. I like that surgery will be the last option, not the first.

I had very good care for 2 years while Dr. Lai was practicing there. He left there last fall. Only…read moresaw NP after that, one of whom was trying to talk me out of my meds that had been working well for me. Staff is all pretty friendly.

i can't believe this place is allowed to operate! I've never seen anything like it before and…read moreI'm only at the scheduling an appointment phase of all this !! I've been trying to schedule an appointment for two months. I am in a lot of pain the entire time and still The response I got today is that the scheduling gal is out sick again last week she was on a vacation and the week before I really don't know but I would not recommend this place to my worst enemy. They need to shut down. They can't take their work seriously this is a serious work.

First of all, I'm a retired firefighter paramedic. I worked in a very busy urban city with many…read moremore hospitals and trauma centers then we have here in the desert. I am used to being seen quickly and getting an appointment with a doctor in a reasonable amount of time. I understand it is different here. I have used their emergency room once and was severely misdiagnosed. It turns out I actually had to have back surgery when they kept telling me I was basically making a big deal out of "nothing "and i'm sure they thought I was seeking pain meds. Imagine my surprise when I went to a doctor in the Los Angeles area and he told me what idiots they were in the emergency room. I was scheduled for back surgery right away. As you can see, I still haven't gotten over it lol .So never go to their emergency room. That being said ,the orthopedic center is completely different. I had no problem getting an appointment after my PMD sent a request for an orthopedic to see my knee. I was seen on time and everything was very professional. Dr.Diltz was great. I felt like a fool coming in for what I thought wasn't a big deal, but it turns out it could be. He never talked down to me, never made me feel like I didn't know what I was talking about like some doctors do. I have a follow up with him to review my MRI and I am looking forward to it. It's nice to have a Doctor Who listens to you and has some compassion. The only reason I dropped a star was NOT for the doctor. It was just the wait time. I had to wait about a month and a half to get an appointment with the doctor. I'm definitely not used to that, but like I said it's different here in the desert. I highly recommend Dr.Diltz. Also, their MRI staff in their orthopedic center is fabulous. So professional! saw me on time. They were great. Absolutely recommend

The care is mediocre. In 4 visits never saw a doctor, only PA. Four injections but no improvement…read moreand no follow-up scheduled. To add insult to injury for every visit I have been billed twice for my copay, one from Eisenhower on MyChart and a separate bill from USBank for Desert Orthopedics, $50 per visit instead of $25. Desert Orthopedics sends a bill to my insurance and Eisenhower sends a second bill to the insurance for the same visit. I am also a patient at Desert Cardiology and only receive one statement for $25 for each visit. Medicare fraud?