If there was a zero rating, that's what I would rate Dr Labibe. His assistant called me yesterday to schedule and appointment, but today when I called back, the receptionist declined to book an appointment until I send all previous Neurology files. Do I have this wrong, or is a Neurologist supposed to focus on examining a patient and determine their own diagnosis - after all - that's why they went to school for a specialty field. I got nowhere with this receptionist and presume the Dr will be just as useless. I need a diagnosis to confirm my MRI reports, and I need it now! This is a pathetic Dr - not a surgeon. Don't waste your time with this pathetic excuse for a specialist! Pathetic!! read more

I have had two appointments with Dr Labib and I found him to be very knowledgeable, informative and most importantly, he solved an on going problem that other doctors had not been able to diagnose. He took time to put all the pieces together and provided a solution that so far has worked very well. Not sure what the prior reviews are about, but if you read all the paperwork that you sign, the office policies are very straight forward. Like him or not, he is a very good diagnostician. He is very nice and his staff is very nice as well. I wouldn't hesitate to recommend Dr Labib. read more

Avoid this doctor at all costs! He misdiagnosed my dad for years and would not listen to my concerns which turned out to be correct. When he moved to a different doctor all went well and he was able to have the last years of his life be joyful. I should have hired an attorney and he should lose his license read more

If I could give this guy a -1000 I would. Had scheduled an appointment a month out seems he is busy. Got there 15minutes early after driving an hour and half to get there only to wait 75 minutes after appointment. I ask several times when he might be ready to see me and the you d girl had no clue neither did the young man. Final 80 minutes after scheduled appointment time I was called in by the young man only to ask stupid background questions. Was told to wait another 20minutes the doc came in only to smirk when I said I wasn't happy waiting almost 2hours past my appointment time. This office so unprofessional and not very nice. Please don't go there. Such a shame no apply nothing sorry Im running late nothing . Seems he there are there just collecting a pay check . SAD SAD .. Stay away ppl read more

The office is unhelpful. They make it difficult to make an appointment even with a referral.

worst experience ever. Front office, biggest joke in town, money, hungry grabbing bitches. Trust me on that one they don't ask how you're doing how you feel they said $500 every time,they can't keep an appointment and then they want to charge it for it when they blow the appointment. Dr. Labib should go back to school and get a business degree. So he could hire a staff upfront with compassion, integrity, and furthermore helpful to everyone who walks through the door. Please read everybody's reviews. I can't get into all the bullshit that they put me through, but I've moved on and I have a real neurologist now . And they have a wonderful staff and the deserts full of neurologist choose wisely. read more

Shockingly the most flip and uncaring doctor I have ever encountered. His office is a mess, appears completely disorganized, and that alone inspires little confidence. My brother who lives with me has Dementia and at our first visit I told Dr. Labib that a psychologist, not an MD, suggested my brother has Lewy Body Dementia and he said to me, "that sounds good we'll go with that!" At first I thought he was trying to be funny, he had not given my brother any evaluation at that point, but he was serious. Subsequent visits where about him saying to me, "your brother didn't do as well this time as last answering my questions." I could have told him that! Then we did not hear from his office for a year. My brother was obviously not a valued patient. We've moved on to another doctor. I would not recommend this guy to anyone. read more

saw Dr Labib for the first time two days ago. He was great.....very knowledgeable and professionable. His office staff were great also.

If I could I would leave 0 stars. On my first visit to Dr Labib, for determination of neuropathy he said I was at the beginning stages of Parkinson's. But of course didn't put it in writing. He said this because of my slow gait and slightly shaky hands. I told him I had a family history of Essential tremors. He immediately put me on Levidopa which made me nauseous and caused me to lose weight. Could only communicate thru office staff not with him he lowered the dosage and then increased. 6 weeks of tests followed during which he never updated me on their results. 2 months of anxiety followed until I had a more extensive 2nd opinion. That resulted in determining I indeed had essential tremors. A final Test that Labib never ordered totally ruled out Parkinson's. Do NOT seek his medical help. read more

The worst office and doctor I have ever seen. Stay away. Not clean . Disorganized and poorly run office. Unable to get test results after numerous attempts. A very rude assistant and Doctor. Also stay away from Coachella imaging that he referred me to. read more

Am rating this based on experience trying to get a dementia patient into them. Primary DR sent over referral 5x. They claim they don't have it. I have stopped trying. They offered no solution, refused to call my primary to get the actual referral another way. They claim their fax is always backed up. Primary said their fax is down most of the time. I have decided that I will find another more competent office and Dr. to deal with. read more

Terrible experience with office staff....forgot to do work necessary for appointment. I anticipated the appointment for weeks in order to relieve pain and then the day before appointment I called and the staff said oops we have not ordered the drugs yet...we will call you back....they did not call back...they did not respond to my two call the morning of the appointment,,,they were completly neglectful and they never apologized for the cancelled appointment.....the worst medical experience in my life. i wonder if they charge any fees if you miss an appointment.....I would like to charge them for the xtra pain that they cause...on top of not taking care of the original pain that brought me to this office.. read more

The office staff has no idea wtf they are doing they charged me up front for my visit for what my insurance was not going to cover and still billed me for the visit had to call and talk to different people to have them find the paid invoice then they called to cancel my coming up appointment and I called left a message to confirm my appointment was canceled never got a call back but I did get another bill in the mail for a canceled visit for which they canceled still waiting on a call back to see what's going on this is really unprofessional and I would not recommend this off because of the incompetent staff . read more

I hold the Healthcare POA for my brother who suffers from dementia. I am a Registered Nurse and have worked within the medical establishment for 40 yrs. I retired from Intensive care setting in the hospital to work part-time as a patient advocate I have never experienced an office as poorly run as this office. I honestly am hoping it is just incompetency and not a total lack of regard for their patients and families. I only met Dr Labib once while attending an initial visit with my brother and I am in no position to judge Dr Labib's medical competency. It is hard for me to imagine he does not realize how poorly his office is run. As far as I can tell it is impossible to communicate with him unless you attend and appointment. That is not possible at this time and I have communicated that with the office. Dr Labib knows the degree of dementia my brother is suffering from and that there is no use in trying to communicate medical issues with him personally. He will not understand them or remember. He gives him a useless piece of paper with instructions my brother will promptly misplace and is incapable of sharing with me. The office has a copy of Healthcare POA and I can not even count the number of times I have called trying to get information I need from the Dr to get my brother the help he needs to be safe; with never even a return call. I do not live in the area and am trying to handle this from a distance. On that useless sheet of paper he does give, he states my brother should not be alone. My brother lives alone. We are trying to get a letter of incapacity from Dr Labib so my niece can sell his property and get him into assisted living. I should also mention I am dealing with a different Neurology office in a different county for my other brother suffering from Alzheimer's. The difference is day and night. This office is not the norm. There is no excuse for the way this practice is operating. read more

I am writing this review to warn others abut the services dr Bishop Labib's office. The jury is still out on Dr labib himself. Over the course of several months I believe I saw him 3 times. For me the support staff is what so clearly brings his ratings down. There are no set ways of communicating with the doctor other than a face to face appointment. Even as an established client calling in with serious symptoms I could not get an appointment within the week and appointments can be offered weeks out. His assistant sometimes referred to as his nurse, is the gate keeper for all communications other than the office visit.. so how she conducts her business or translates your message to the doctor is fundamental to patient care. The problem is that she is incompetent. Phone calls are rarely returned, prescriptions are not called in on time and never without many calls to request (or bringing in the big guns and having my GP call over to get this done), doctor's orders have been relayed falsely. Along with being incompetent she is disrespectful and rude. If I sited all the scenarios to back this up the review would be ridiculously long. There is no after hours assistance only the option of calling 911. I waited 4 months to get in to see a doctor, but even with serious symptoms opted to leave his practice and wait for an appointment with another doctor.. who, go figure.. offers direct communication via email which I'm told is personally answered by the doctor within 24 hours. My poor rating joins many others posted over the web. I feel that continuing with Dr Labib under these circumstances with this staff leaves serious room for mismanagement, and is potentially not safe. read more

I have posted before that this office is cold and very inefficient. We;, my husband and I have been to him about 3 times. He recommended my husband have a pychologist report, which we did. Today we were to have an appointment with Dr. LaBib, but I wanted to be sure the report was there. I called in the a.m. but got the message that said they were there but could not answer right then, to leave a callback number and message and they could return let me know since the purpose of the appt. was to hear what the report said. Our appt. was for 2:45. I called 3 more times between noon and 2:00 and was still getting the same recorded message. It seems they do not want to be bothered answering their phones. I plan to get the report but that is the last they will be bothered by my husband and me. Peggy Podojil read more

Dr Labib Bishoy is very through, thoughtful and very professional! I've had back trouble and he's offer both pain management and diagnosis that other offices couldn't seem to figure out. Really appreciate his staff and service! Thank you! read more

So I got my refund after arguing and getting my insurance company involved. I found a primary and told let him know all the "info" this neurologist gave me and he litteraly called Labib am "idiot", I agree. I think the next step is the medical board. read more

My experience with Dr Labib was a 10! Very courteous and excellent bedside manors. I felt very comfortable and the appointment was very thorough and on time. Office staff was professional and the waiting rooms and exams rooms very clean. I would highly recommend him for Neurology needs. read more

Stay away if you want a diagnosis. After several months with no diagnosis I was told to call back if my condition worsened. Not accepting this as an answer I sought out a second opinion. Guess what, the new neurologist, a movement disorder specialist, diagnosed a stroke and I am now getting the care I deserve. Thank God I didn't settle and neither should you read more

Unfortunately, our family dealt with this incompetent office for 6 months on behalf of a relative. The single star above is solely for Ashley, the office manager, who tries to help and was able to ensure records were ultimately transferred to a new neurologist's office. The rest of the staff is incapable of a simple greeting and appears to be miserable. The incompetence isn't just frustrating, it's unsafe. On one occasion an unnecessary test was run which almost canceled an important surgery. There were two prior images ordered by other doctors and no need for a new one. Labib's office knew we needed results by the time the hospital called the day before and failed to initiate a call or even return our call. Several of us had flown in for the surgery and it couldn't be canceled. Luckily, we were at another specialist's office for an appointment when the report was faxed there from the imaging center as well. On another occasion, our relative's medication wasn't working to relieve symptoms. We spoke to the "medical assistant", a glorified message taker, to urge her to have Dr. Labib call us personally to discuss new ideas. She stated the doctor only sees patients in the office, but our relative's appointment wasn't taking place for a month. She said she would speak to the doctor and call back with his suggestions. Three weeks later we still hadn't heard anything, ultimately giving up and dropping this doctor. Arrogance, zero bedside manner, and incompetence can be excused a few times, but shouldn't be the norm. Wait times are over an hour every appointment and even the environment and hold music are unwelcoming. Stay away. read more

Non responsive Dr. Grossly under qualified, unconcerned staff. Office is dirty. Blinds have been broken for 6+ months. Looks quite run down. There are much better out their. A staff that works against patients to cover their lack of knowledge and frequent errors is a danger to all involved. This is your brain. Dr Labib has far more negative reviews than positive. Read them all from multiple sites. Best of luck! read more

Awful business management. They use sneaky billing tactics, resulting in surprise bills months later. Beware.

We are extremely dissatisfied with Labib and his entire staff. Dealing with them has been a nightmare and we are changing physicians. We experienced frequent failure to return important phone calls, overbilling, and staff incompetence at every turn. He was not of any help whatsoever. We are filing appropriate complaints. If you are considering this office, call them. The disturbing noise pattern when they leave you on hold for ridiculous amounts of time should give you a clue about this office. That is, unless they read this post and change it... read more

Very bad experience! Took my 13 yr old who has fainted twice. Was referred here by an ER doc. After several copays and months of seeing him weekly... No diagnosis. Paid over 1900.00 in testing. Then got a bill for 590. This guy is no good! He said " if he faints again, come back." No thanks rip off asshole!!! read more

Enjoyed the doctor very much- very thorough. Staff was excellent and thorough. Dr Labib is pretty straight forward, takes care of business but is also very welcoming and friendly. Highly recommend him if you're in need of neurological consults read more

For all military and TRICARE members beware. I was referred to him by Dr Seip of Yucca Valley to see Dr Labib for services. It seems Dr Seip's office refer patients to Doctors not on the TRICARE network ( two on my case) Received a bill from Dr Labib for $365.00 for services and at no time was I informed he was not on the TRICARE network. Notified both Dr Seip and Dr Labib office requesting copy of the request and approval for services and was informed Dr Seip's office that by agreement between both parties that Dr Labib's office was responsible for submitting the request to TRICARE for services. After contacting Dr Labib's office on various occasions (months) his office informed me that It was on the Referring Dr to submit the request for service to TRICARE. Neither Office can produce documentation to TRICARE for approval. Once again 3 months later I receive a bill for the same amount. This shows how these two Doctors take care of service members and military retirees and their families under TRICARE. DR Labib's bedside manners had a lot to be desired. I will inform TRICARE of this and ask all my fellow service members, retiree any military members to stand united. read more

I hate to write this, because I am a fan of the Doctor. In my view the staff is terrible and their system in processing requests is worse. It has 3 years of the assistant saying she leaves messages on my phone that I never get . Bottom line , the requests go unheeded and I am forced to call back repeatedly! read more