Blast from the past. Analog keys. Tube TVs & Phones as big as cash registers…read more Our room had a killer 50's pink bathroom and earthen 70s wallpaper & wood paneling. Very clean. Don't change a thing and run by the sweetest lady who was going out of her way to find a biker a room nearby when they were full.

#HurricaneHelene. God Bless Pops and the Pixie Inn! We had been on the road 8hrs trying to find a…read moreway home to Charlotte after evacuating Asheville. No room left at the Inn and no power, but pops was so kind to let us use the facilities and share pillows and blankets and feel safe sleeping in the truck in the parking lot overnight. Just the respite we needed to make it home the following day. We will be back! Love to all those who showed kindness in the face of this catastrophe!

Our favorite place to stay when we come to the mountains! The rooms are clean, the beds are…read morecomfortable, and the location is perfect! Close to amazing hiking trails and great restaurants. Plus, the tap room has cold beer and great live music. My favorite mug was purchased at their gift shop (which has a ton of fun stuff!), but unfortunately I dropped it. So, I'm looking forward to going back & getting a new one! I've stayed at the Pineola many times now and the staff were always incredibly attentive and friendly. Whenever we plan our hiking trips, I don't even bother looking at other lodging options, because we love staying at the Pineola!

Our experience at The Pineola was terrible. We booked a cabin for a family wedding, expecting a…read morenicer, more professional experience. Instead we got disappointment at every turn. Upon our arrival, we wanted to start a fire in the gas fireplace in the cabin. I reached out to the Pineola contact I had been communicating with via text and asked for directions for lighting the fireplace. Their response was to send a link to a document that didn't provide instructions. We then received a text that said the fireplace was not able to be used at that time. We expressed our disappointment, as that was one of the reasons we booked the cabin. There was no offer to move us to another cabin or any other accommodation. The next morning we had to reach out to them once again to ask about how to turn the heat up in the cabin, as the inside temperature had gotten to 56 degrees. After much work, we finally figured it out. Also that morning the water was out throughout the property. We were alerted at 8:45 AM via text, with no alternative suggestions for bathroom usage or showering facilities. The closest toilet we found was at the BP station down the street, and since we had family functions that day, showering was soon needed. The water finally came on at 12:00 PM. While the water was out, we received a standard text asking if there was anything they could do to improve our experience. I responded that it had not been a good experience: in addition to these issues, the décor was run-down, bed was lumpy, water pressure (when we had it) was low. I asked how they planned to compensate us for the inconveniences. They responded that the water issue was a surprise and that the fireplace in the unit was just for show. In fact, the fireplace was NOT for show, as it had a pilot switch and regulator attached. The cabin was also advertised with a fireplace on a detailed sheet on the website. We never received information on compensation, nor compensation in general. At that point, my husband and I decided to move to the Marriott Courtyard and sent a text that we were checked out. Our needs were dismissed and we were directly lied to about the amenities or lack thereof. To add to our frustration, the person on the text refused to provide the full name of the General Manager of the property when requested so that we could communicate with him/her directly rather than through a general email, preventing us from speaking directly with the person in charge to take responsibility for addressing the issues. We sent repeated emails requesting compensation with nothing but standard emails thanking us for the stay, no direct, personal response.

Fantastic sunsets and views. Summertime temperatures in the upper 70s and low 80s are great. Love…read morethis place. Martin

One of the most incredible locations and views I have ever been to. You can see for miles and…read moremiles. All the way to Tennessee, Linville gorge, grandfather Mountain and more. Inside pool and hot tub were a very nice delight. Staff was very friendly, we will definitely return

It's a nice unit 4605 feet elevation with a beautiful view off the balcony. 103A is a two level…read moreunit with the master upstairs with a huge bathroom and loft area with a pull out couch. There's a fireplace too but we didn't use it, washer and dryer, and no air conditioning, but we didn't need it. King size beds in both bedrooms. Little things like a balcony door not locking, bedroom door misaligned so it didn't close properly, remote control inoperable due to not the same as tv, and coil style stove caused deduction of one star. Pool, jacuzzi, sauna, and exercise room, along with game room with pool table, ping pong table, Foosball table, and two gaming tvs on site as well.

We enjoyed our stay. We did stay in one of the refurbished buildings so there was no…read moreJacuzzi in our unit. However, we did enjoy the heated pool in the game building one evening. It did need to be cleaned but we swam anyway. The main comwas there were little bugs in the water. But we pushed them away and enjoyed it. The room was clean, and we felt safe. The drive up to the resort is twisting and curving and a bit unnerving.. however!! What else do you expect in the mountains!!?? We enjoyed our weekend and even lit a fire in the fireplace twice!! We had a lovely time and were thrilled to wake up to see Grandfather Mountain right out our living room!! We enjoyed our stay.

Banner Elk is an area that is in the mountains nice any time of the year. It has a variety of…read morethings to do , and great places to eat!

We stayed at Blue Ridge Village (BRV) in the last week of March and it was our first visit. We…read moreenjoyed our time, check in was easy and the staff was friendly. Our room was great with no issues, everything worked fine and there was plenty of space for all 5 of us, 3 boys, 10, 7 & 4. To see a video of our 1 bedroom villa check out my video on YouTube (https://youtu.be/hBiVuzv7HB8). The bedroom was huge and the walk in closest good honesty be a study or they could make the 1 bedroom into two with a smaller closest, plus the bathroom was huge as well, seriously watch the video. We were thankful we had a view of the lake and the mountains, I believe all rooms face the lake somehow, but doesn't mean they all have a view of the lake. The resort is being refurbished, so there is some construction going on, and they recently got rid of the pool (there are plans for a new one). There are also plans for a new miniature golf course (this is very needed), the one they have now is in dire need of retirement. When the weather is warmer you can take out paddle boats and there are also tennis courts and some nice pavilions with grills and even a blue tooth speaker, the fire pit behind the hospitality house is very impressive and very secluded would be a great place or a relaxing evening. We took advantage of the hammocks by the lake and enjoyed relaxing in them too. We loved all the little touches around the resort and once all the construction is done it's going to be even better. The hospitality house has free coffees, and lots of movies and games you could rent out, there was also an activity center that has fun stuff going on everyday. BRV is in a great location about 20 minutes from downtown Boone, 5 minute from downtown Banner Elk, very close to two or three ski resorts and 15 minutes from GrandFather mountain. Asheville 1.5 hours away too, so it's doable for a day trip as is the Biltmore. There is so much more to do than what I've mentioned, plenty of places to hike and explore. breweries, wineries, stores, good restaurants and attractions. You'll love your time here and can't wait to see the updates they make to BRV, I'm sure I'll give it a 5 star when those changes are made. Enjoy your visit and we look forward to visiting again soon, the 2 bedrooms and the loft units look awesome.

Great room, air, clean and tidy and overall i would come here again 10/10 but it should come with…read morebreakfast.

The room was clean and nicely decorated and the bed was comfortable as well…read more We would definitely stay here again.

IDK what all the 4- and 5 star reviews are about. Must be talking about a different place. The…read moreSmoketree Lodge in Banner Elk, where I stayed, is ran down, old, smells bad, furniture stained and ripped and broken. 7-foot ceiling feels like a cave. It's dark, dingy, and just plain nasty.

This is a great local just outside of Boone…read more There is a two night minimum and the front desk is not 24 hours but the security on site is always available Next time I am back this way I will stay here

WARNING Bed bugs and roach infested - stay at your own risk! Stayed here this year and 3 years ago…read more When we visited 3 years ago, after a few days of stay, we found roaches all over the kitchen and covered everything up & threw away some stuff. This year we checked for roaches when we got there and thought we were in the clear but it turns out we had bed bugs instead. My moms body is covered in over 100 bites!!! I am not exaggerating!! Sadly we did not realize that was the problem until the last day of our stay, all along my mom thought it may have been bugs outside. When we inspected the bed we found the bed bugs in her bed! I stopped by the office to inform them and the manager at the office slipped up thinking I was complaining about another room by saying "we are already aware of that problem". Once she realized we were a new room complaining she went on to explain that "people carry the bed bugs into their establishment". Yep she said that! She NEVER apologized for the inconvenience! And you can't just go home after a bed bug infested hotel - nope! You have to clean & wash everything - can't bring anything from your trip into the house otherwise the infestation carries into the house! Took pics of the bugs and mom's bites & going to find out about recourse options. We do not recommend anyone stay there since they have no pest control program!

This Entire Festiva Hospitality Group time share corporation is a disaster. I would absolutely not…read moreever recommend anyone purchasing one of these time shares. It is almost impossible to book a place at the resort in Banner Elk using points. I paid quite a bit of money and still pay yearly maintenance fees for these points yet am almost unable to use them where and when I need to. These places are available if I wanted to pay cash for the rental but that is so wrong since I already have thousands of dollars invested in it so I should be able to use the points. So they are continuing to make money off the general public to rent these places yet those of us that are time share owners are being shafted. Never buy a time share from this group!