During my life, I had many deals in the field of buying and selling residential or commercial buildings, and for each I had to work with a escrow company. But the experience that I had had with this Escrow Leaders company was the best. Very professional and knowledgeable staff but most importantly a friendly relationship with their clients. I used this company for a house in Laguna Hills that I was buying . I had the best experience. Everything went smoothly and quickly, and every question was answered quickly and explained in detail. Lisa was in charge of my case. She was very professional and knowledgeable. She made any complicated issues so simple with easy solution. I am very grateful to her. I highly recommend choosing this Escrow Leaders company to anyone who needs such services. I'm sure you will not feel regret. read more

Kristin is always ready to help with escrow questions, provide information related to demand statements, applicable charges related to subject properties and a willingness to go above and beyond your request for assistance! Truly the right choice when looking for a very qualified and competent escrow officer! read more

Lisa, Caitlyn, and their team just helped me close a transaction on my new home. They are all great to work with - very professional and efficient! 5 Stars! read more

I enjoyed working with Tami Wyrick on one of my purchase transactions. She was very attentive, professional, and helpful. I look forward to working with you again in the near future. Thank you, Tami! read more

Tami Wyrick is on top of it! We would not have been able to complete our transaction without her going above and beyond for us, our buyer and her selling agent partners. She was extremely communicative and followed up by phone call regularly to be certain she knew exactly what was needed of her. Her assistant Anna was an absolute pleasure to work with when Tami wasn't available on a deserved vacation she had given us heads up about and we were happy to see we were left in very good hands. Very smooth closing and recorded in time to give the client keys when he got off before 5. A+ Team Tami! read more

We had the privilege of working with Rosie at Escrow Leaders in San Juan Capistrano. She made the complex escrow process very easy for my clients to understand. The whole process was flawless and my clients were so happy at the close of escrow. Thank you so much Rosie! read more

I am a Realtor/Broker and attorney of ten years, and I absolutely love working with Escrow Leaders in San Juan Capistrano. Elle (business development), Jill (escrow officer) and Celeste (closing dept.) are the perfect escrow team you have been looking for. They genuinely care about their clients and most importantly, they get the job of closing escrow done!!!! Elle introduced me to her escrow team and I will not be looking for another escrow company! Elle cares for my business and helps me by connecting me with all the right people who can help me grow and the right people who can get the job done! Whenever I have an issue or question, I know I can rely on Elle or Jill to help me out immediately. Elle is a phone call away! Elle is friendly, caring, and wears her heart on her sleeve. If you are looking for a company where you are not just a number, I would contact Elle. In addition to the transaction experience from the escrow officer, Elle gives the personal experience to escrow. This is a personal experience and relationship I have never found anywhere else. For this reason, I am VERY loyal to Elle. As to the escrow transaction, I appreciate that Jill has a DIRECT line and this makes my heart sing. As Realtors, we can encounter last minute issues and I'm grateful that I can ask her questions right away to resolve the problem via email or phone. Jill is responsive and honest in her responses. She is also a joy to talk to on the phone. In addition to being accessible, Jill is knowledgable and bright. She thinks beyond the moment to make sure that you are on track with the closing timeline. Jill sends out friendly email reminders for items she needs and checks in on status - all in complete sentences and in a friendly tone! I make these comments because I have worked with escrow companies who write one word email responses or where emails go unanswered for days, and one escrow company did not respond to my email at all! I have to then call the escrow officer to ask for an update on the email. I'm sure you understand that we do not have time to followup on our emails we send. For these reasons, I adore Jill and the chance to work with her is a blessing! When it comes to closing, Celeste keeps me updated with every step of the closing process. I can relay to my clients where their file stands. This is helpful because sellers and buyers need to know when they are officially closing! The dates are important to coordinate packing, movers, cleaning crews, etc. Escrow can be delayed due to missing deadlines for funding, missing wire transfer deadlines, etc. I appreciate that for the end of escrow, Celeste steps in and makes closing very smooth! I cannot say enough amazing things about Escrow Leaders. Just know you'll be in good hands and you'll be working with wonderful people who get the job done. They are the best escrow around! read more

Escrow Leaders is THE BEST escrow company in Orange County. I have never had the personalized and detailed service they provided me. This escrow was as difficult as they come. It involved a property that was the subject of a divorce and a pending bankruptcy. Because of the bankruptcy court, Escrow Leaders had to close one escrow and start again on another-which we closed on. Valerie Velotta is so very competent and responsive. I want to thank Valerie and her team for all of the extreme hard work they did. Thank you. Sincerely, Paul read more

We had the pleasure of working with Kristin Kaylor, and it's beyond words how much we appreciated her responses and timely reminders. She was particular about sending gentle reminders if I missed responding. As it can be imagined, there is a flurry of emails during the ESCROW process, and I miss some. She was diligent on my requests and updates (Last Name), which was caused beyond her control but still corrected, notified, and showed the corrected. I appreciated her nitty gritty details, which helped us in the larger scheme. Thank you, Kristin read more

I have known Lisa McKeown personally and professionally for almost 20 years. She is extremely detail oriented and provides great service with quick response times. She recently helped me on an escrow for the purchase of my brother's home and I couldn't be happier with her service. Her team is awesome as well. When it was time to close, Lisa had some scheduled days off so Wendi Marshall jumped in to help and we didn't miss a beat. We had loan docs ready in time, my brother signed and we funded with no delays. Thank you so much!! read more

I've been using Escrow Leaders for over 14 years now and will continue to. Karen Nielsen is like family and can't imagine signing any loan docs without her help. Definitely a great group of people working here so I'd say you've found your escrow company if you've landed on this review. read more

Very professional business. I have used them for over 15 years now and they have done over 20 escrows with me for the properties that we own. We have always used Karen Nielsen! She is the best and your escrows will go extremely smoothly if you use her! read more

I've had two escrows through Escrow Leaders! First time was great no problems at all everything went smooth! Second one was great, had a lot of problems with the lender and if it wasn't for Patty Feagans helping me this would not of happened! I can't say enough good things about Escrow Leaders but most of all Patty was amazing! I would recommend them to everyone. read more

I have been using Escrow Leaders For a number of years. Valerie, Kay, and Julie are fantastic. Escrow leaders continues to go above and beyond for their clients. They are truly the best escrow company I have used. Do not hesitate to call Escrow Leaders for all of your escrow needs. Thank you for another smooth transaction. read more

This company was AWFUL to work with. Super slow response time to emails as well as phone calls, ill-informed employees, and delayed return of paperwork. They even had my final papers incorrect and due to a typo (not sure how you make a mistake like that on something so important) had an extra $7000+ in the 'money due' column. It took me being persistent and several calls from my loan officer to get the problem resolved. DO NOT USE THEM. They will be the biggest headache in a process that is already challenging as it is.. read more

I am FSBO kind of guy and I chose Escrow Leaders to help with my transaction. Lisa, Valerie and Wendi are extremely friendly, helpful and responsive. They provided all the necessary documents as fast as they can with great accuracy, and made the transaction very smooth. Strongly recommended. read more

Escrow Leaders in San Juan Capistrano is truly best in class. I've worked with dozens of escrow companies in Orange County and none can compare. Their Owner, Val, has even hopped on the phone to help problem solve. Their Hefe, Bob, seems to attract quality talent. Over the past year I've been most fortunate to work directly with Kristin Kaylor and Shelby Tate. They are a dream team and provide my employees and clients with 5 star customer service. Kristin ALWAYS responds and operates quicker and more efficiently then anyone I've ever worked with. I feel like she truly cares about doing what is best for the customer. If you're looking for the best Escrow company in Orange County, you've found it. Highly recommend! read more

I worked with Escrow Leaders for the sale of my condo in Aliso Viejo. They ordered the closing escrow documents late from my mortgage company (just a few days before our home was supposed to close) which ended up delaying the close of escrow, and costing my husband and I more money. I also had to call my mortgage company every day to check on the status of the paperwork-- for whatever reason Escrow Leaders didn't handle it. They gave us a slight credit to make up for this, but it wasn't worth the headache. The final straw for me, was that when we finally received the closing documents, it didn't state anywhere that I had made a final payment to my mortgage company (which I had to do last minute because the closing date was delayed). Escrow Leaders insisted that the payment was accounted for, that I would not be owed any money, and if I was it would be a nominal amount. This didn't make sense to me-- as I had paid the mortgage payment for the month AND a day rate. About a month later, I get a check from my mortgage company for the amount of my mortgage payment. Selling your home is stressful enough, if you have the option, don't go with Escrow Leaders, they just cause more of a headache. read more

Our real estate agent referred me to Candee Erwin and her team at Escrow Leaders. Candee's responsiveness, knowledge and guidance proved invaluable during the sale of my San Juan Capistrano home. Candee expertly coordinated the transfer of funds from the sale in California to escrow in Arizona in less than 24 hours and in time to close despite some communication challenges on the Arizona side. Candee quickly answered all my questions, always through secure email portals. Her personal service, expertise and friendly demeanor, along with a great real estate agent, helped me breeze through the process. Thank you very much! I highly recommend Escrow Leaders and Candee Erwin's team! read more

As a Lender, Realtor and former signing agent (Notary), i have worked with many Escrow companies in my career. When it came time to selling my own property and purchasing a new one for myself, I chose none other than Kelly Borzoni of Escrow Leaders, as in my experience, she is the best! Incredibly knowledgeable and an expert in her field, went above and beyond in assisting with quick closings on both, helping in many ways above the duties expected from an escrow officer. I would highly recommend anyone in the industry looking for the best, to seek Kelly at escrow leaders, you will not be disappointed! read more

If you are in the need of an Escrow company we highly encourage you to connect with Kristin Kaylor at Escrow Leaders. She took care of the escrow on a property for us. Her level of customer service, attention to detail, communication and professionalism was amazing. However, the greatest strength she had was her incredibly high level of interpersonal skills. Sometimes with a company you can feel like you are just a "number" on an account. With Kristin we felt like we were the most important account she had. read more

Just closed an Escrow with Wendi Marshall and her Team. It was an absolute pleasure working with them. They took care of everything and made the process very smooth. The communication throughout the escrow was great, which is very important to me as a Realtor. They paid Attention to detail and made sure we are on top of things to keep moving according to the timeline specified in the Contract. I highly recommend using them for your next transaction. A+ in my book ! Thank you Wendi, I hope to see you around an Escrow soon ! read more

I recently had the great pleasure of working with Adela Velotta at Escrow Leaders in Temecula. I represented the buyer, and it was the seller's choice of company. I was very nervous about it, because the home was in Culver City, and Adela is in Temecula. Never having worked with her, I was not sure she would give me the same service I have come to expect from the escrow officer I always use on the Westside. She was incredible! She went above and beyond to get the escrow closed on time. The buyers were going to lose their rate on their loan, and rates had gone up. She pulled everything together and really pulled off a miracle. I highly recommend her. She is not only hard working, but so positive and always eager to help in any way. If you have the opportunity to use her, you definitely should! Carla Winnie Gibson International read more

What can I say about Escrow Leaders?! Not enough I'll tell you that! Very friendly and were on top of every request and concern I had. They met all their projected completion dates and paperwork was completed timely and with no reworks. I will defiantly use Escrow Leaders in the future and suggest you give them a shot! read more

Candee and her team at Escrow Leaders have always handled my transactions with the utmost care and professionalism. Their pricing is fair and competitive compared to other escrow companies in the area, but their service is unmatched. read more

My sincere compliments to Escrow Leaders and their wonderful staff, especially Rosie, Patti and Dawn! They have always provided knowledgeable, professional and efficient service to my clients and associates, with a smile and a caring attitude. I have found that it is not unusual for them to go the extra mile to ensure proper procedure is researched and followed, especially in the difficult situations. Escrow is a part of the "transaction team" for all parties involved...Escrow Leaders and their entire staff, consistently demonstrate their expertise and knowledge of their industry making them an extremely valuable team member! Always pleasantly willing to answer questions, or able to refer to the appropriate resource. Platinum customer service! Thank you also for the educational opportunity classes providing up-to-date industry information! read more

This Company is the best Escrow Company I've ever work with! Everybody is helpful and very professional needless to say friendly as well. Only strive for the best nothing but the best! The owner's are amazing wonderful people and truly cares about their employees and only wants the best for their Clients. Always goes above and beyond when it comes to customer service! I love Escrow Leaders, Inc. read more

I'm a Real Estate Agent since 1977 and this was a very complicated escrow with attention to many more details than normal. Tami, my escrow officer, her assistant, Tania and even the owner/manager, Valerie were on top of things right at the beginning. We were dealing with a Trust situation and the trustee was in another country. Needless to say, I had excellent communication from everyone at escrow and they made me feel as if was their only transaction. They all worked outside of the box to get to a successful close. I'll never go anywhere else if I have the choice. Thank you all. Barbie G. read more

Great escrow company. Lisa Mc has done a fabulous job for my real estate clients. Easy location at the 5 freeway and Ortega Hwy. My representative Melissa is the best, always watching out for my business. read more

Escrow Leaders is far and above the best escrow company that I have worked with. Having worked on countless transactions, I can say that besides having the right agent and lender, having the right escrow in place can make or break the deal. My favorite thing about my escrow officer, Lisa McKeown, is that she is PROACTIVE. That means that she tracks ME down (a busy agent) to get the items she needs quickly so that there are no hold ups on a deal. Ultimately, the escrow experience comes down to your escrow officer and Lisa is bar none, the best in the industry. Not only is she a true professional (she knows some of the more intricate details of more difficult escrow issues dealing with trusts and probates, etc. like the back of her hand), she is also a saint and a sweetheart to work with. I read the negative review below by N.O. What a P.O.S. that guy is! Check out his reviews of other businesses...He hates everybody! Escrow Leaders is the best in their industry and Lisa is the best of the best. read more

Julie Ruddocks is amazing!!! She is knowledgeable, trustworthy and an absolute delight to work with... Selling then directly buying a home isn't always a fun process but Julie was a breathe of fresh air! Thanks again Escrow Leaders! read more

I am an Independent Real Estate Transaction Coordinator and I have to say that Kristin Kaylor, Escrow Officer with Escrow Leaders in San Juan Capistrano, stands on a class of her own. I have been in real estate since 2002 and have come across many escrow officers. Kristin is knowledgeable, professional, pays attention to detail with the eagle eyes that she has which catch any discrepancy immediately. She is a pleasure to work with; she has always a wonderful disposition; eager to help; and goes the extra mile to make sure your escrow goes as smooth as possible. I am sure that Kristin handles many escrows at the same time, but you wouldn't know it because she is always quick to respond to any question you might have. She makes you feel that you are the most important client she has. I wish all of the agents I work for would have Kristin as their Escrow Officer. Kristin goes above and beyond the call of duty, and always delivers more than you expect. She is expedient with all of the paperwork from beginning to end. I have to say it again: it is an absolute pleasure to work with Kristin! It always gives me peace of mind knowing that my agent's escrow is handled with the utmost care and professionalism. Kudos to Kristin Kaylor with Escrow Leaders! What a tremendous asset she is to that office! Thank you Kristin for another successful closing! read more

I am an Administrative Assistant and Real Estate Transaction coordinator for a very busy and high producing team. We are so blessed to be able to work with Escrow Leaders on our escrows. We have recently been working with a lot of different escrow offices on some of our purchases, (not by choice), some of those offices are really "high profile" offices with names that everyone in the real estate business knows, but I have to say, most of those escrow officers, in my experience, cannot come anywhere close to the superb service that Escrow Leaders and Escrow Officer Lisa McKeown specifically provides. Lisa is always proactive and remarkable responsive going above and beyond the call of duty for us and our clients on every single escrow. We would happily and wholeheartedly recommend them for anyone who values a high level of customer service and professional diligence. We consider Escrow Leaders one of our most valued assets to share with our clients, knowing they are always going to be handled with the highest level of professionalism and care, and always with a smile! read more

Never again would I ever consider working with this company. They were poor at returning phone calls/emails, I had to personally revise some of the documents myself and, lastly, after I had confirmed with them the funds had been received, the "officer" called me to ask "when are you sending the money?" To my disbelief, they couldn't figure out that the money which was sitting in the account was ours - it differed from their accounting by $200 or so...we, obviously, paid the amount they asked us to. No accountability...the only reason they get 2 stars is because the assistant was actually somewhat helpful...the "officer" was useless! read more

I have had to use Candee at escrow leaders through an investor who required her and in our last transaction she messed up the loan documents, messed up the final hud by 20k dollars and when I asked over and over and over for a period of 3 months I have yet to get an answer and instead she calls me and takes a sarcastic tone with me and hangs up the phone. little does she know I am trying to help her cause my clients are wanting to sue her for the discrepancy and they should. she then tells my investor she doesn't want to do business with me?! who the heck does this woman think she is??!! she messed up my relationship with my client and caused me to lose a 20 million dollar listing cause she has failed to respond to her error on the final hud she signed so she is taking the approach to yell and hang up? maybe that's her approach to not owning up to such a blunder. I will advise my clients to take legal action. don't ever use them. the note was wrong and final figures. worst service in my 20 years of real estate. I will be contacting the Better Business Bureau thanks to candee and her customer service. read more