Cancel

    Open app

    Search

    Escapology

    4.1 (80 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 2 months ago

    Services - Escapology

    Team building activities

    Escapology Photos

    Recommended Reviews - Escapology

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Amy T.

    We played The Lost City on a Wednesday night at 9pm. $49.99+tax per person, the room was private with just 2 of us. In short: 2 stars for the staff interaction including the game master 4 stars for the room design 3 stars for the puzzles The staff: We only asked for 1 clue during our game and finished just a couple minutes past 30 min. The woman who helped us check in was very matter of fact and professional but not friendly. Our game master at the end was standing behind the exit door silently and startled my bf. I have never seen a less enthusiastic staff greet us after we escaped. She showed us out after asking if we have any questions about the room, gave us each a wrist band and took our pictures. What makes escape rooms fun is our enthusiasm about the puzzles and escaping and we want to feel that the staff shares the same excitement as well. The puzzles: The room looked nice and props are good but there were a couple red herrings in the room that distracted us. The two of us have done several Red Door escape rooms together before and this was too easy especially since this chain is more expensive than Red Door. I did not think Lost City was worth what we paid for given the difficulty and number of puzzles in the room. We will not likely come back to do other puzzles because of this experience.

    outside
    Amy Y.

    This location of Escapology is on the 2nd floor of Stonestown on the far end right next to the Regal movie theater, and above the Whole Foods. You're expected to show up ten minutes before your session time, and parking for Stonestown is typically annoying no matter when you come, so aim to arrive sooner. Escapology is a pricier escape room experience (about $50/pp), but the room designs are impressive, they utilize different forms of puzzles and technology, and they offer a variety of themed rooms. Additionally, your experience is private (random people can't join you during the time you booked). Currently, the Monday to Wednesday sessions are $5 cheaper, and they run promotions from time to time if you check their social media or are on their mailing list. For reference, I've paid between $30-40/pp after using discounts and cheaper weekdays. When you check in, you need to sign an online waiver (you can do this preemptively at home as well, and you need to redo this if you do future bookings). You then sit in their fancy lounge until your room is ready, and you can refresh yourself with some chilled water and do some brain teasers to prepare. They have a bin inside for you to put your stuff in, though it's a bit small if you have multiple people with bags. As usual, you can't use your phone for anything, and no pictures of the room either even after you've finished. You are required to pay attention to the introductory videos (one of how to play/rules, one roleplay that sets up the story for your room). You are given a reusable writing pad and a flashlight that may double as a black light. Your game master is watching the entire time, so you can raise your hand and ask for clues whenever you want; you'll be given a clue automatically if you're taking too long on something. We were definitely given multiple hints throughout our experiences, but it didn't detract from our time. I think perhaps they cater it per party, depending on what you want. I've done the Lost City and Scooby Doo rooms, which are considered the "easiest" rooms. If you ask the staff for a difficulty list, they say they don't list that because difficulty is really subjective, but they did have a staff difficulty recommendation list at this location. From the two rooms I did, I can see the differences and can see why some things would be harder for different people. For Lost City, it truly felt like I was in an Indiana Jones type of environment and was impressed by the level of ambience and detail in the rooms and props. I think the ending was very anticlimactic, and the difficult part of this room was in the middle. We completed this with seconds to spare as a team of two. For Scooby Doo, the theming was cute though a bit too cartoonish, and surprisingly spooky as the series is. It utilized a lot more digital displays than I expected, and the tough part was at the very end, though we were tired at that point and spoiled after having an easy time at getting through the first set of puzzles. We were given a lot of hints at the end and escaped again by just asking for the answer as a team of four, as we had spent a lot of time trying to piece something together that just wasn't working. I think there was a mechanical error in the middle of our run that cut into our time that our game moderator didn't realize. For the puzzles throughout the rooms, they used a lot of techniques ranging from solving things literally, cryptography, anagrams, message revealing, logical deduction, looking for patterns or things that matched, physical interaction, putting things in correct order, with a couple annoying red herrings (I have a problem with reading too much into things). I wish there was a little more feedback on when a puzzle was solved, as sometimes something would open silently. Other times, you'd hear a loud bang from an object falling, so it was inconsistent. At the end, you get a code that you can use to sign up for another escape room booking for 20% off if you book within a month. You also get a silicone wristband exclusive to the escape room you did as a cute souvenir, which was a unique touch I really liked. I think Escapology is a great option for escape rooms because they cater to the players and focus on making the experience great over just providing a challenge. Additionally, the cleanliness and detail in the rooms were amazing.

    J F.

    Serena and Sofia from Escapology were absolutely amazing in accommodating everyone in my daughter's birthday party. They were sweet, patient, and understanding. Our party was delayed due to missing waivers. I was stressed, but they never made me feel any worse. I was pleasantly surprised by their party room. It was nicely decorated. I just assumed it would be like many play party rooms we've booked and attended in the past, which usually has plain white walls. Ultimately, all the kids had a great time in the escape room and the party room. We were attracted by this Escape Room because of it's convenient location and most importantly, the option of kid friendly escape rooms. Younger kids just need one adult to "chaperone/supervise" the group. We had two groups. One group was in the pirate room and the other in the Scooby Doo room. Thank you Serena and Sofia for helping make my daughter's party memorable! Rooms of improvement: I wish we were able to watch a live feed of our kids trying to figure out the puzzles. It would be a great talking point in conversations about their experience. It would also create great conversations with all guests waiting in the party room.

    Katrina P.

    I wasn't sure what to expect for our room (which was 7 Deadly Sins), but with escape rooms you honestly never know what to expect. We had Ashlee (I'm pretty sure) and she was a great game master! She was patient with our group and laughed at some jokes we were making. Typically with escape rooms some of the props looked cheap but our room was so well designed and it really challenged 5 brains to work hard. Although we didn't get unlimited hints, we were able to get "nudges" if we were going in the completely wrong direction. This is a nice feature granted I know so many people who do escape rooms and care about time so the consequences of using more than 3 hints were fair. This escape room is also located inside Stonestown Mall and I always find it if-y to do any activity in a mall, but their waiting room was clean, they had a water station, and their background for group pictures were high-quality. You'll definitely see me coming back with more people....we wanna try the Scooby-Doo room.

    See all

    2 years ago

    Business owner information

    Photo of Emma F.

    Emma F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Emma F.

    Emma F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    They take walk ins and you get the whole room to yourself! Unlimited hints. Brandon was a great host!

    Business owner information

    Photo of Alex J.

    Alex J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ian W.
    26
    48
    3

    2 years ago

    Helpful 3
    Thanks 3
    Love this 0
    Oh no 3

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    very fun and nice staff. great theming and atmosphere. overall very cool place to visit

    Business owner information

    Photo of Alex J.

    Alex J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Alex J.

    Alex J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 1
    Love this 3
    Oh no 1

    10 months ago

    Brandon and David were amazing game masters and made the experience 10x better! 10/10 experience and I highly recommend the batman room.

    Business owner information

    Photo of Alex J.

    Alex J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mia H.
    0
    11
    11

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Emma F.

    Emma F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Stonestown V.

    Stonestown V.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emma F.

    Emma F.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Serena S.
    63
    14
    14

    2 years ago

    Came here for the 2nd time a few days ago, had a blast with my friend. Becca was an amazing host! Definitely would came back

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 4

    2 years ago

    Played with my friends, and we had fun. The staff was really nice to us. Would come back

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh G.
    135
    11
    4

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of j c.
    0
    3
    1

    2 years ago

    One of the nicer places I have been to! We played the Lost City and loved it. The staff member, Evelyn, was very friendly and helpful.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 2

    2 years ago

    Business owner information

    Photo of Emma F.

    Emma F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emma F.

    Emma F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    One of the clues required us to not use PEMDAS! Wasted half an hour because we were doing 1st grade math.

    Business owner information

    Photo of Stonestown V.

    Stonestown V.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Did the Murder on the Orient Express room. Puzzles worked great. Awesome time! Great staff! Would recommend to anyone for a good time!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 5

    2 years ago

    Went here with my kids and the staff was nice to us even though we did bad. Would recommend coming

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Excellent Experience! Such amazing customer service, my group and I really enjoyed the MOTOE room that we had played

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    It was great! Customer service was amazing! The challenge was fun, but not too hard. Will definitely return

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    People are cool and amazing and super cool very helpful and made funny jokes. Very detailed and unique. Difficult but fair.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Very fun! It was my first time and I look forward to the next already! Cool room, cool theme, and we'll escape next time, for sure!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    the staff was very friendly and kind! my group had a great time, would come back again :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Escapology

    Review Highlights - Escapology

    The three of us managed to retrieve the Mona Lisa with seconds to spare *whew* Side notes: 1.) No pictures/videos allowed inside.

    Mentioned in 4 reviews

    Read more highlights

    Verify this business for free

    People searched for Escape Games 2,697 times last month within 15 miles of this business.

    Verify this business

    Palace Games

    Palace Games

    (507 reviews)

    Marina/Cow Hollow

    Very concerning experience…read more (Understandable) We visited Palace Games recently and were instructed by staff to place all personal belongings in a designated basket area before entering the game. The basket was located outside of the game room and remained out of our sight for the entire duration (~2 hours). (Incident) After the game, we discovered that a wallet valued at $1000+ (including cash and multiple cards such as ID and credit cards) was missing. Based on the noticeable weight difference before and after, we were able to reasonably determine that the item went missing during the game time. (Their Action) We requested assistance immediately and asked to review surveillance footage. Initially, we were told that the footage would need to be "retrieved through a third-party vendor" and that we would be contacted later -- however, no one followed up. The following day, after multiple attempts to reach them, we were informed that the "vendor was unavailable (PTO) "and the footage could not be accessed at this point. Later, a manager called and stated that there is no recording at all (⁉), only live monitoring on site. When we asked for confirmation of this and whether we could document the conversation, the call was abruptly ended Subsequent attempts to follow up have gone unanswered. Additionally, on the game day, we felt rushed to leave immediately after the game ended, even though our scheduled end time was 4:00 PM and it was only around 3:45 PM at that point. This made it more difficult to properly check our belongings around the game area. We followed all instructions provided by staff, yet there appears to be no secure storage, no accessible review process, and no clear accountability when something goes wrong. Their responses were inconsistent and changed over time. the incident has NOT yet been addressed at this point. We are sharing this experience for transparency regarding how personal belongings are handled and how incidents are addressed. Update: The owner has reached out to us, apologized, and showed us the available surveillance footage. The footage only covers the lobby and hallway areas and does not include the room where personal belongings are placed, so it was not possible to determine what happened. We appreciate the follow-up and the owner's sincere attitude. However, this situation highlights that the designated storage area for customer belongings currently has no surveillance coverage or secure storage. We hope additional measures (such as lockers or better monitoring) can be implemented in the future to prevent similar incidents. While we acknowledge their efforts to address the situation, we are keeping our original rating to reflect our experience.

    The best Escape room in San Francisco! So immersive and fun!…read moreWe took the family and everyone enjoyed it (although not the most interesting for very young kids). I'd say the Edison room is my favorite so far. The thoughtfulness in clues and gags are amazing!! You really get what you pay for here- it is expensive for what it is but the level of detail has far surpassed other escape rooms I've seen. A+ for the props department!

    Escapology - escapegames - Updated May 2026

    Loading...
    Loading...
    Loading...