Amanda H.

Such a fun and spontaneous Friday night event with great friends and an experience you won't forget (unlike how to solve a puzzle)! We accidentally signed up for an intermediate room when we are all beginners, oopsies! A huge thanks to Jocelyn, our game master, for keeping us on track and helping us save Gotham! Thank you Virgil for breaking the rooms down for us afterward. #haka

Doug B.

Escapology Pasadena is located in the Paseo shopping center. It has a large underground parking garage. Be sure to bring your parking stub with you, and Escapology will validate it (I think for 90 minutes). Everything is new, as this location just opened several months ago. They really went all out. The lobby, waiting areas, and hallway to the various rooms are fully decked out with great decor. They also have an event room that looks great. Waivers can be filled out online ahead of time. This is a pretty large location, and they have a total of nine different escape rooms with a wide variety of themes. We chose to try the Mansion Murder room, which is one of their two hardest rooms. We were greeted by Grace who was very friendly. She checked us in and said it would be a few minutes while the room was being reset. About five minutes later, she came back and got us started. All of the rooms in the Mansion look great. There are only a few combo locks. Everything else is mechanical puzzles, logic puzzles, keypads, a dexterity puzzle, and a math puzzle (you get a calculator to help). Everything flowed well and worked. There was one mechanical puzzle that I had right, but I didn't enter the keys slow enough. A little nudge fixed that. The room was definitely a challenge, and we started asking for more clues as our time was running out fast. We managed to escape with only a minute left. Clues are requested by pushing a button on the wall near the entrance, and then a text clue appears on a video screen. Ben was our game master and did a great job of giving us a few slight nudges when we were obviously spinning our wheels. He was also quick to give us a clue when requested. He was happy to answer any questions about the room after we escaped. Their rooms are very reasonably priced at $50 per person. They often have discount codes listed on their website. We played on the July fourth weekend and they were running a 25% off promo, so it only cost $75 for both of us. We had a lot of fun, and will try another room here if we are in the area again.

Kirsten F.

1st time coming to this location in Pasadena ! The front desk staff was super helpful in booking and answering our questions. We booked last minute and had a great experience! Manu and Grace were our game masters and very helpful in getting us set up and going.

Jessica S.

My group had a great time at Escapology. The lobby is very comfortable as you wait for your room to be ready, and there are bathrooms and drinking water available. Grace was great at prepping us for the room and answering any questions we had before and after the room. You also get two short prep videos when you're in the room. We played two rooms: Lost City and Antidote. Both were reasonably challenging, and the set design is very high quality. Our group of four managed to escape from both rooms, with some help from the game masters. They give you "nudge" hints if they see your group struggling, but you can always request for them to omit the nudges.

Sandi T.

We loved our experience here! It was my first time doing an escape room, and my daughter enjoys Scooby Doo so we thought this was the perfect one to choose! It was family friendly, but still fun for the adults and had us all putting our minds together to solve the mystery! The staff was friendly & I really like that you can get as many hints as you need too! I would definitely come here again and try another room. It was a good time!

Jef A.

My daughter Makayla and I had an amazing time at Escapology Pasadena! We completed the Scooby-Doo room on Saturday and had such a great experience that we came back the very next day to do the Batman room using the awesome 50% return-visit discount. Both rooms were incredibly fun, well-designed, and full of clever puzzles that kept us engaged from beginning to end. It was the perfect activity for us to enjoy together. A huge thank you to Grace and Ben for making our visits even better. They were friendly, welcoming, and super helpful throughout both experiences. Their enthusiasm and excellent customer service really stood out and made us feel valued as guests. If you're looking for a fun family outing, date night, or activity with friends, I highly recommend Escapology Pasadena. We'll definitely be back to try the rest of the rooms!

Brian T.

My wife has successfully escaped from about 15 rooms, while I have had over 100 escape experiences throughout the years. I am sad to report that Escapology Pasadena disappointed us with their rooms. We kept returning hoping the next room would be better, completing 3 of their rooms, but it only got worse with each experience. Escape rooms are one of my favourite things in life, trying places all over the US and some internationally. I cannot recommend Escapology Pasadena to anyone, though. First, the gamemasters seem to be running multiple rooms because they either respond to you after a few minutes of pressing the assist button, or they are giving you nudges/hints on puzzles that you've already solved. We've always found great gamemasters will follow your journey diligently, working to give you the best experience, but at Escapology, they do not seem to care for your experience at all. You do feel like just another number for them. It is especially frustrating when you have the correct solution, but the tech isn't triggered, so the gamemaster gives you a "hint" in the form of the solution to the puzzle that you have recently solved. It does not help your game progress, and you lose time. Second, the rooms were very dark (except Scooby), and you're only given one flashlight. I like the immersion, but if you have hints and puzzles hidden in dark places, then provide better lighting or more handheld lights for the group. Finally, there are average puzzles, and there are poorly-designed puzzles at Escapology. The staff repeatedly and enthusiastically expressed that "their rooms are hard." Nothing stumped us in terms of complexity. Puzzles just weren't great. Fun rooms will provide clear cues and clues to solve tasks and guide you to the next or other puzzles, eliciting problem solving from the group. At Escapology Pasadena, you either see it and try possible avenues of solutions or you don't and are left to wonder/wander. Too often you may feel, "Oh, that's the puzzle here? Why would I ever make that connection?" The positives here are that there is great decor in the waiting room and the halls, and the escape rooms themselves are nicely fabricated. Additionally, this location is a new opening, so it's still clean. If you do decide to do a second room, they offer 50% discount for a same day booking. We shall not be returning, though. It does not feel that they care for your experience and just want people to book rooms. Scooby was the best of the three rooms we did, but we were disappointed to find the puzzles weren't as fun as anticipated for such a great and colourful theme.

Kathy M.

I booked the reservation originally for 3 people knowing I can add more on the day of the event. Whatever price your event was booked for, the additional players will be charged the same price because it will be linked to the reservation. I just had them charge my card on file and everyone else just paid me separately. Came here again to try 7 Deadly Sins with some friends. The host was great and he mentioned to me that they read my previous review (thanked me and said I was the only one to notice it) and have corrected the starting videos for the rooms in regards to the hints and what not (you're welcome, hehe). This room does have flashing lights and fog machine! So please be careful if you have any sensitivity to these conditions. So far, the two rooms I've experienced (Scooby and 7 deadly sins), came with a notepad and a flashlight. The rooms are a bit dark making some of the things hard to see/find. 7 deadly sins came with a blacklight. They give you a 5 minute grace period if needed before your group enters the room. Also, late comers are okay! They can join in the room at any time because the door doesn't lock behind them. That doesn't mean that you can easily win, haha. What I also noticed that the hints given feel somewhat personal. Meaning the GM is "typing" the hints. We were somewhat stuck on a puzzle and the prompt said something "you're so close!..." I felt the hints took longer than 10 seconds to produce, lol... We broke the curse, and survived the 7 deadly sins! Most of us felt colorblind afterwards, without giving away too much of the room, but we all had fun! They got some props in for their photo backdrop! I will be back! Also, each room you experience, you get a bracelet to commemorate the room!

Anjolie B.

sooo much fun!! my friend and i did a walk-in for the haunted house! Grace is the best game master !!

Natalie M.

Great experience! Wooooooo!!!!!!!!!!! Will def come back superr friendly! Had a great time

Amanda G.

Thank you Grace & Ben- my preteens loved the Pirates escape. We will be back. Awesome hospitality and service.

James K.

We did our first escape room, Lost City, and it was great! The facility is really stylish, and snazzy. The Lost City escape room was a lot of fun. It challenged us but was really rewarding and we escaped! Kaz was a great host. It's in the paseo, on the ground floor beneath the theater. They validate parking.