I visited Brows and Beyond to get my eyebrows threaded for the first time a few weeks before my…read morewedding and they came out looking perfect! Prior to this, I had never gone to a professional to get my brows done, so I was initially a bit nervous because I didn't want my brows to come out looking too unnatural / thin / arched. Thankfully, they put me at ease, listened to what I wanted, and did the perfect amount of cleaning up and shaping so that my brows still looked natural. They checked in throughout to make sure I was okay, and it was honestly quite a relaxing experience!

I have been getting my eyebrows threaded for 10 years by the same person but I had to find a new…read moreperson as I just recently moved to the area. This is my third place I've visited to get services and I feel I can confidently say my search is finally over. The whole staff was very friendly and always checking in to make sure I was okay during the service. The space was very clean and the temperature was perfect for this hot weather, they even play spa relaxing music at times. Additionally which was a pleasant surprise that they have a loyalty program connected to your phone number. I definitely recommend getting your eyebrows done here! =)

EXCELLENT!! I literally drive for 35 minutes one way to use Lotus Threading Art & Spa because the…read moretechnician that does my brows does excellent work. No matter where I live in the metroplex moving forward this will ALWAYS be the spot that I choose to get my brows done.

I like how clean it is. Her threading is fine too. But honestly maybe I am spoilt but I get my…read morethreading at half the price else where. I was shocked when I saw she actually charges exactly twice of what I have been paying at other threading establishments (they are mostly Asian run) The only reason I can swallow the high price is because she keeps it clean and she is closer to my house.

Always friendly nice place to go to the music there is relaxing while you wait. Alwaysread more

Awesome service! Fast and friendly. Professional. Made my lashes go from blah to fabulous!read more

Super friendly! They did a fantastic job of threading and shaping eyebrows!! Pleasant and calm…read moreatmosphere.

Lip and eyebrow threading at this salon is really an experience... I have been to several other…read morelocations and this place is by far the best one. First the ladies are very very detailed, they truly take their time, and make sure to get all hair. In the past at other locations I always have to ask staff to go over here or there one more time... here once they are done they are truly done. Second the face massage you get is a nice touch! Never had that done before, and it really is relaxing. Third they offer to add eyebrow powder and they do a great job!

Did a great job threading my eyebrows but left cuts all over my upper lip that took almost a week…read moreto heal . Will go back to get eyebrows touched up but will never let them thread my upper lip again

I was in search of another threading place since I moved out of the area of my last place in…read moreRichardson. I Googled and Yelped and came across Desire Salon. The prices seemed reasonable so I decided to give them a try. When I walked in, there was one person being serviced and one lady working. My wait was about 10 minutes. When the lady was finished with the previous customer, she told me that I could go to the back. I assumed we were going to use the same chair that the previous customer sat in. I really wanted her to wipe down the chair before I sat down. I didn't make a big deal about it though. I requested threading on my eyebrows and wax for my upper lip and chin areas. It took no time for her to do what I requested. However, I believe in her haste, she burned my upper lip with the wax. I felt the heat immediately when she put it on and later that night, I had a nice sized burn on my lip. I had to put Neosporin on my lip and I'm still using it as I type. My services were done 2 days ago. She actually did a great job on my threading and wax, other than the burn. Will I give this place another go? I think I will but I'll stay away from having them use wax around my lips. That area is way too sensitive.

Got a full face thread service as a walk in this Sunday! She did a great job and reasonably priced.read more

Please BEWARE when booking any service here. My appointment was cancelled an hour before the…read morescheduled time, after I had already left home. Upon reaching the place, I was told that my appointment was "cancelled automatically by their booking system". How does this even happen? The lady at the store that if I chose to continue with the appointment and if someone came in, they'd leave my service mid-way and attend to the new client. How is this place even working with such shoddy business practices??? Why provide reservation options when the place will cancel an hour before?? Or why not have enough staff to ensure bookings are fulfilled? Found a much better and honest salon in this area.

Rups did my eyebrow threading. She did a great job and was very attentive and detailed. I usually…read moredo waxing, but this was a great experience.

I decided to go to another person, who happened to be the manager. Unfortunately, I had the worst…read moreexperience. She burned me and then lied about it. I asked if I was bleeding, and she told me no, which was not true. What upset me the most was that she never took accountability for burning me. I will never get service here again. The only reason I didn't take legal action is because something in my heart told me to just let it go. There is another young lady there who is amazing and who I originally planned to see, but she wasn't there that day. I strongly recommend not going to the manager. My experience with her was very disappointing. -- Bella

Never again. The lady swiped all of my brows off after I'd asked for just a clean up. She just…read moreshrugged her shoulders after she'd realized that she messed up and I was forced to pay the full price.

I am writing to share my recent experience during my full hands and full legs waxing appointment…read moretoday. Unfortunately, I am quite disappointed with the service I received. This is not the first time -- I have had a similar experience with the same staff member on the past two occasions as well. Today, I was not expecting to be assigned to her again, but I was. The staff member (wearing a red T-shirt and glasses) used hot wax even after I clearly mentioned twice that I was uncomfortable with it. The first time my concern was ignored, and the second time I was told that my skin was not burning and that it was fine. However, my skin is now extremely red and experiencing a burning sensation. Additionally, the service felt rushed. Several patches were skipped, and it seemed as though there was a hurry to move on to the next customer. As a paying customer, I expect proper attention and care during my appointment. When I requested after-wax care such as oil or aloe vera gel, I was told that none was available. Post-wax care is very important, especially when the skin is sensitive. I believe it would be helpful if service quality and customer care were monitored more closely. Ensuring that clients feel heard and properly attended to should be a priority. I hope you will take this feedback seriously and look into the matter to improve future customer experiences.

Had a great experience with Sheelu. She made sure she knew what I wanted prior to service and made…read moreme feel so comfortable. I had my eyebrows laminated, threaded, tinted and my lashes lifted and tinted. They came out so good and it was affordable, meaning I will be able to come back regularly. I would definitely recommend this business to anyone looking for a good lash eyebrow tech.

Sheelu is amazing,she did such a good job on my face definitely coming back next monthread more

I had such a nice visit and even better, great results, with Jennifer's master abilities on lash…read moreextensions. I feel like a movie star! Do let this be your "zen" moment because talking makes those lashes harder to get at, I am smiling while I write this, I learned by being so chatty... She is patient, kind and gifted. Her price is very affordable too! If you want great looking lashes and to toss your mascara primer, mascara and anything related to trying to have amazing lashes away, do make an appointment with this wonderful woman!! I highly recommend her both by skill and professionalism. A nice person with the skills of a surgeon! She's who you need to see!!

Great job! Excellent work and great quality! If you want someone who can put the lashes one…read moreperfectly, this is place.