My husband and I decided to purchase a groupon deal for an Escape Campervan and we absolutely loved the experience! We picked up our Campervan in LA, and I admit that I was initially a little bit worried by the super lax, laid-back attitude of the employees at the office (young dudes on laptops listening to loud rock music, semi zoned-out while you ask them questions...), but the actual experience in the van was awesome. The design of the van is great and well-planned for any sort of adventure. There's a surprising amount of space but I wouldn't recommend packing more than a duffle or two. Sound system is pretty decent! You will need an AUX cable and a car adapter to charge your phones. The bed situation is easy to setup and was pretty damn comfy compared to an air mattress in a tent. We slept great! This would be amazing for a music festival. After adjusting to driving a vehicle of this size, we had a blast rolling up highway 1 to SF where we returned the van. Only reason I docked one star is because leading up to the rental, I had an impossible time trying to get ahold of any staff members who could answer my questions and when they did respond it was in a very casual, short message. I think they just run their business in a casual way which is fine but it would've been nice to get a well-explained response with regards to my groupon, how it all worked, etc. But I would absolutely recommend this experience!! read more

As others have mentioned the age and condition of the van was a tad disappointing. We rented a Maverick and several small things were broken like the AC vents, the AUX jack, speaker covers were missing, seat was ripped etc. Overall the van functioned properly and the broken items did not affect our trip. We loved the van life and I think ECV did a good job of providing the essentials that you need camping like bedding, dishes, chairs, stove etc. It appears that the Big Sur fleet is newer. I don't know if that is true but looking at their FB posts for the past year, that is the impression I got. I would recommend ECV and I would rent from them again. read more

Awesome experience! The team at Escape was super helpful and easy going about the rental. Pick up + drop off was a breeze. My husband and I cruised the coast and had the best time. Can't wait to do it again with friends. Also, the vans are super to drive + very very clean!! read more

Escape Campervans - RV Rental Near Me - Milpitas, California

We absolutely loved using the Escape Campervan to explore wine country! It gave us the total freedom to change our minds and go where the wind blew us! The Campervan itself accommodated all our needs with the makeshift kitchen which included propane stove, refrigerator, sink, and dishes with utensils! The bed was impressively comfortable! They also provided camp chairs that came in handy for our road side lunches and evening campfires! Chris Knight greeted us warmly when we arrived and when we returned! He gave us lots of helpful information and tips for our trip, that came in quite handy during our travels! If you want a trip in wine country that offers tons of flexibility that doesn't tie you to a destination each night, Escape Campervans is the answer! Loved! Loved! Loved! read more

Escape rocks! A total 10 out of 10. We rented a Ventura for a 9 day surf and Disneyland trip road trip with our two year old (he would give it an 11.) The Van was clean, comfortable and well maintained. It was easy to drive and a conversation starter...everywhere we parked people wanted to know what it was, I must have given "the tour" about 10 times. Best feature, the kitchen in the back. We camped for 4 days on the beach with only about 20 miles of driving during that time, the fridge stayed cold the whole time!! Nice. (it has a separate battery back there to power the fridge.) Plus, it was completely stocked with nice quality utensils and cook wear. Easy! Only, niggle was the table. It took up room in the van to store, and was quasi functional when deployed. We left it at home!! Nick and the team there were also great, getting out the door and on the road quickly and painlessly. Thanks!! read more

My husband and I rented one of the larger "Mavericks" for a 2 week road trip out to Yosemite, Tahoe, and the northern coast in late Sept-early Oct 2016. We LOVED it and had a blast! Pickup was smooth, staff was friendly. They had just moved into the new location and were working on setting up the office there but everything went off without a hitch and we were off and running very quickly. We had "quilt", which was a bit older but had a fun, colorful patchwork paint job that I fell in love with. The van ran well with no problems whatsoever. Great value, and we saved a ton of money by loading up on groceries and cooking our own food most of the time. Easy to get around in, you can park anywhere, and very comfortable! We had such a great time that we already have another trip booked out of Vegas to see the Utah National Parks. Thank you! Here is a link with a more detailed review and lots of pictures of our van: http://adventuresneaker.com/2017/01/04/escape-campervan-review/ read more

My boyfriend and I rented the larger van for just the two of us for a week long road trip. Escape Campervans was everything we could have asked for. The process of getting the van and dropping it off was hassle free and the van was exactly what we needed. The bed was clean and comfortable and the table during the day was perfect for relaxing or eating during the day. Cooking at night was super convenient out of the back and there was plenty of storage for all of our stuff. Trying to save so we can go out west and rent again! read more

Do it!!! I researched many options for our trip and am so glad that I chose Escape. We picked up the van in San Francisco and toured the national parks ending in Denver. The van was great (we had the Maverick style without any add ons) and just the right size for two of us. It was easy to drive and navigate. Inside the van we had plenty of space and slept well. The van was clean and included everything they had promised; we did do a Wal-Mart run and bought ourselves extra pillows and a blanket just in case but would have been fine without. The Escape staff at both locations were so nice, helpful, and enjoyable. The check out and check in processes were easy and no surprises or extra fees. Love love love love! I can't wait to do it again. We're trying to design another vacation around Escape now. read more

My wife and I set out on our 2 week cross country honeymoon. We picked up our van out of Hayward, CA. Star, our rep, was phenomenal! Not only was she super friendly, she was down to earth and gave us great tips, pointers, and suggestions! What a great way to start our honeymoon! read more

Great fun! The only reason I am giving it 4 vs 5 stars: 1) the checkout process was super long; knowing they had up to 8 people coming to pick up vans all at the same time with only 2 people checking out made the wait pretty long. With 3 kids in tow, I would have appreciated a specific pick up time perhaps to speed things along? Also they forgot to add our solar showers and the extra bedding so make sure you check that you have everything you ask for. 2) We rented the Maverick, a newer van, much bigger but strangely, the only windows that open are the front ones. In the summer months it gets hot in the car so it would have been nice to have windows to open in the back. The things I loved: 1) the Kitchen! 2) the exterior decor (pinwheels!! ) 3) the ease of camping 4) the pop up on top (although it is small for 2 people, perfect for 1) 5) the queen size bed inside, very comfortable 6) the solar powered fridge 7) the roominess of the van. All in all a great experience, highly recommend and will do it again. read more

This was truly a disappointing experience. We were very obviously lied to about the gas level and charged an extra $55. We had our eye on the gas the whole drive back but sadly did not take pictures. PLEASE take pictures. But our start and end mileage plus credit card receipt for gas clearly show that it's impossible for us to be nearly at empty as they claimed. Leave alone the assumption of us supposedly driving on empty all the way from our home to drop off. It cost us $38 to fill the tank from the initial half level to 2/3 full. Therefore if the tank was 1/8 as they claim it would cost them over 85 dollars to fill it back to half, not the $55 they charged us, and very unlikely a rental place is giving us a discount on gas. So barring some miraculous gas leak that happened in the 2 min after we pulled up, or them only charging $2 a gallon for gas , it just doesn't make sense that this could be true. Other issues: 1. They grilled us about the engine light being on, which was one when we picked it up, this is a van with 280k miles already on it. 2. The guy was rude and surly and asked me if I was accusing him of lying. Offered to go look at the gas tank but when I took him up and suggested a walkthroughs he said the van is already in the back being cleaned and needed to be rented immediately. 3. In addition the $99 for three days offer is a scam as they hit you with multiple fees, even after I unchecked every optional add-on (e.g. camp chairs) we ended up w paying $238. 4. No after hours drop off, their hours of 8.30-10.00am makes it super inconvenient, especially in Bay Area traffic. 5. While in decent shape , the van engine was quite loud and there were many small signs of disrepair. Don't be fooled by their cute paint jobs and their appearance of a mom and pop operation. It's just as shady as any rental company. So be very careful and take picture of every single thing seems like these guys are looking for SOMETHING to charge you with. read more

Holy Crap this was the best weekend of car camping I have ever had! Got the giant Mavericks van for the wife and 2 year old and a buddy and it was the PERFECT SIZE! Went to big Basin for a long weekend and it was a total blast, we stopped at Alice's down along skyline drive and got looks and thumbs up from all the bikers and locals, definitely better than if we would have driven an RV. The guys hooked us up with all the gear we needed for cooking, cleaning, sleeping and even a spare tent as well. The van was super comfy and the pull out bed was huge. It was raining like crazy one of the nights and 45 degrees out the other two nights but the van kept warm and I got the best sleep camping of all time Definitely worth a go even if you are a local and its the perfect thing to rent if you have kids and are looking to go Car camping and not deal with extra tents or rain etc... they take care of everything for you read more

Highly recommend Escape Campervans. The vans are painted in fun designs. The pick up and drop off was quick and easy. The camper layout worked well for our family of 4. The bed was comfortable and there was plenty of space, although we slept 2 in the van and 2 in a tent. They have a new location in San Leandro which was easy to locate. And they were very responsive and customer focused. We headed down to Hearst Castle and then to Death Valley. It was a great trip with no problems. If you're looking for an adventure, register for an Escape Campervan and go! It's that easy. read more

Escape Campervans - Our van was named Watts. We took Watts out to Death Valley and back. - RV Rental Near Me - Milpitas, California

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I was completely skeptical about this experience, especially with a 2- year old, but I cannot say enough good things about it. First of all, I am embarrassed to imagine how many times I looked at a camper with total disdain and swore I would never do such a thing. I was always a hike-in-and-camp-for-many-days person. But these things are awesome. Starting with the customer service: you just don't get customer service like this any more. We worked with Chris and Jimmy, two of the nicest people I have come across in a long time. It was as if they WANTED to help us and were willing to make sure we had an amazing time. You know when you are in a rental car office and you just want to get the keys and go? Well I was so enjoying chatting with Jimmy on the couch that I kind of just wanted to hang out! Anyway, the van itself was amazing and such a great way to travel. We had tons of space - much more than I expected - and there is something really fun about tooting down the coast of california while sitting at a table. The middle of the van folded down easily into a bed that my toddler could nap on, so we weren't limited to getting back to a hotel or house to get him in a crib, and we found ourselves MUCH more mobile than we would have been if we were attempting to backpack or stay in a hotel. Having the kitchen in the back was also incredibly useful - keeping snacks and food on hand and not having to pull over every time we were hungry, and be able to keep all those yummy California cheese and beers cool for the trip made it all the more of a success. I am not sure I will ever go back to any other way of cruising around California! read more

Went to get a rental and my driver was greeted by a foul mouth attendant . Bad first impression. Bad customer service.

This review is not from someone who rented from Escape Campervans but from someone whose received a slight door dent from an Escape van. The interaction from the Escape San Francisco staff interested in getting my car fixed was highly appreciated. They left a note on my car explaining what happened rather than drive off. A very honest company with good attitude and public relations. I would not hesitate doing business with this company. read more

My wife and I took a week long trip from LA to San Fran, spending most of the time in Big Sur. The campervan could not have worked out any better. The bed, back kitchen area, the drive, really everything surpassed expectations. The staff was super laid back and very accommodating. They're the opposite of typical car rental companies who nickel and dime you. They are transparent and open about everything and I'd definitely recommend them! Can't wait to take another trip with them. read more

I highly recommend the guys from Escape Campervans!! We rented a Malibu and had a great time driving up the coast from San Francisco on Highway 1. The van wasn't the newest model but still comfy for two people to sleep in. Chris gave us snow chains and GPS for a special price. Later our trip took a bad turn and we had an accident just in front of Yosemite. Due to slippery streets our van turned and we crashed into the curb. One of the wheels was totally smashed and we couldn't continue our trip. Now Rafael and Nick helped us out and organized the towing. After we left Yosemite in another rental car, they took care of the damaged van so we could use the time and enjoy SF a little longer. The guys got us a new van which we picked up just a few days later in San Francisco and we were able to continue our trip. The only thing I paid extra was the new insurance for the remaining days. I was lucky to have the insurance for 9 $ a day which saved me from any payments. Thanks again to Rafael and Nick!! You guys saved our trip!! Stefan read more

We rented the van with a Groupon, so the price was pretty good. We drove up the CA and OR coast, the van was comfortable and convenient. I loved having everything you need all together, easily accessible, and the bed slept 2 adults and 1 child comfortably. We had "Tweety" the van was really cute, and we got a lot of comments on the road. There were a few problems with the van. The wooden bench seat was warped, so the boards didn't fit properly, and it would collapse when we sat on it (even the child). This bench also supported the bed, the first few nights the foot of the bed collapsed, we found a way to support the boards with clothing to keep it from falling, but we still couldn't put any weight on the foot of the bed. The radio didn't work most of the time, and the adapter for phone charger kept falling out of the dashboard, so we couldn't always charge our phones. The passenger side windshield wiper unhooked while we were driving at night in a rainstorm, we tried fixing it, but it didn't fit properly, or was broken. It fell off a few more times, we finally tied it on with hair ties. Twice we had problems with the engine dying/not starting. When we used the sink, the water went directly to the ground, not in a tank. Despite these issues, our trip was amazing. I would rent one again, I would check out the van better next time. read more

The staff was courteous and helped us answered all the questions we had regarding living in a van for the first time. Love the vans and the paint jobs, loved everything about the amenities it offers and the freedom it brings. My wife and I traveled in the 17ft Maverick. We started in San Francisco and visited Yosemite, Lake Isabella which is south of Sequoia National Forest, Death Valley, Pismo Beach, Monterey, then Muir Woods in San Francisco. All in 7 days 1496 miles to be exact and we enjoyed every bit of the vanlife experience! read more

My boyfriend and I rented a Ventura to explore Yosemite and Sequoia parks. The campervan is great, comfy and very fonctional even if pretty basic. The fridge offers a good autonomy but we rented in February so it wasn't hot. Staff is the kindest and check-in and out were fast and easy. Only few missed on this campervan, we would expect maybe a external light that you can plug on 12V and the heater works only if hooked up, there is no service battery. Great experience anyway, would probably do it again. read more

This review is solely based on the customer service experience at the Hayward, CA location. Rented from here for 9 days in February. We were scheduled for a 1:00PM pickup, the earliest time available per their online scheduling. When we got there, we were informed our "Superhero Van" was ready and not given any choice in our van whatsoever. I was excited to pick out a van, even from a small selection, but we were given no options at all. I got very confused and pointed to all of the other vans in the lot and asked why we had no say at all. Instead the manager shrugged and said all of the other vans to choose from that were "prepped" had already been picked up for the day. We were confused by this comment because we had done the very first pickup of the day. Instead he just tells us "Oh, people just start showing up at like 10AM. Sorry". Um--how were we supposed to know this? Why have a scheduling system if you aren't going to use it or have your customers abide to it at all? So, you're telling us we sat in our hotel until 12:30PM waiting for our pickup time for no reason when we could have been on the road for hours by then? I complained for quite a while because this was not what I was expecting and it was clear the manager really didn't care. I refused to drive a van with comic book characters all over it because it was not within me or my partners interests whatsoever and ridiculously specific to just force us to drive. We are both photographers and it ruined the potential of having the van in any of our road trip photos,which was a buzzkill. Eventually he went and talked with another associate and the associate brings us out another van with 170,000+ miles painted in a simpler fashion and still no option to chose another. Annoyed by now, we took the keys and left. When we returned the campervan at the end of our trip, the associate who helped us was friendly, but the manager who had dealt with us a week prior walked by us three times without saying anything. We were the only customers there at the time so it was obvious we were being ignored. I sent a message to @escapecampervans on Instagram in full detail and was told that our complaint was out of the ordinary and would be addressed. They said they would get back to me and "make things right" but I never heard anything more after that message... I had a great experience with the actual van and would perhaps rent again--just NOT at this location. Customer service matters and this wasn't it. Big improvements needed on that front. read more

Our 1700 mile, 15 day CA road trip with our Escape Campervan (known as "Splatter") was absolutely AMAZING! We picked up our Campervan @ Fisherman's Wharf in SF. We rented the largest size, the Maverick, and also got the roof top sleeper. My husband, myself, and our two boys( ages 8 & 10) were traveling so we needed a lot of space. We headed north to Wrights Beach along the Sonoma Coast first. I was worried about 1) driving on Route 1 with such a big vehicle and 2) setting up that pop-up roof sleeper. I shouldn't have worried about a thing. The van drove quite smoothly, much better than a small RV or camper would have. After the first night of figuring out the roof top sleeper, it got much easier to assemble and my husband and I could set it up in about 10 minutes. The rest of the trip went smoothly and was fantastic. The camper provided plenty of room for all our gear, food, and supplies. They provide everything you need; we flew in from VA and therefore could only bring what we could pack. Escape provided everything else from pillows and blankets to coffee mugs and a wine opener. We had an amazing trip and adventure our family will never forget! I would recommend Escape Campervans to anyone looking for a wonderful family vacation! read more

Amazing value, amazing product, amazing humans that work there! My wife and I had an incredible time in "Joshua," our camper van. So much so that we came home and looked into buying one to have on hand. Can't recommend van life highly enough for the stressed out residents of LA and SF. read more

Okay before anyone freaks out about the 4/5 star rating, let me just say it wasn't because of the service we received. I give 4/5 stars because of the location of Escape Camper Vans (ECV)in San Fran, it's totally heinous! I called a few days prior to our trip to confirm everything and was notified that they didn't have a parking lot to park our car while we were off on our trip. I don't personally know anyone in the San Fran area that could pick up my car or drop off us off. Poor planning? Maybe. But the whole experience of having to drive to the ECV to check in, then to long term parking at SFO, then taking an Uber back to ECV was an absolute unnecessary headache! It ended up costing nearly an additional $200 just in parking and Uber car rides on top of what we already paid for the trip which was a bummer. So in case there are other people out there like us, you have been warned about the parking situation... Now onto the good stuff....I worked with Brian and I think a guy named Colin who looked liked Joseph Gordon Levitt. Both of them were SUPER nice and accommodating, Brian had a camper picked out for us already upon arrival. He showed us the tricks of the trade to convert the seats/tables into the bed and he did offer some recommendations of where to park our vehicle in some nice neighborhoods but that option wasn't for us. I had no issues booking the dates I wanted and Brian was really patient and accommodating answering all of my questions over the phone. We ended up having so much fun I forgot what day we were supposed to turn in the van. Brian texted me which was super convenient and worked with us on ensuring we got the van back on time the next day to not get charged for an extra day. We did the PCH trip started from San Fran and worked our way down to Pismo and back up. I would use ECV again but would probably try out the Los Angeles location and go during the summer when it's a bit warmer. The van itself was well kept, neat, clean, everything worked. I couldn't have asked for anything better. Thanks ECV! read more

This is an awesome way to rent a vehicle and have a comfy bed, tiny kitchen. I'm mid 50s and was surprisingly comfortable! This probably the best option for younger people in their 20's/30's... but we scrambled around getting in and out of the van pretty good. It was a fun adventure to do and a great way to get closer to nature rather than sit in a hotel room, we spent a lot more time outside. Everyone was very friendly, very organized, great communication. We received emails confirming our reservation, they were responsive to any questions, and when we left an item in the van after returning it, we received a call to notify us and offered to hold it in Lost & Found. If your looking at van camping, would very much recommend this company. There are campgrounds up and down central CA coast, and many up along the northern coast. I do recommend you make reservations, we found several campgrounds booked for weekends in March during nice weather. You can book online two days in advance. Many of the campgrounds were only $25 a night! I just made sure to be near a bathroom, the only thing missing. No hook ups needed, as you have water from the little faucet. There are electrical cords so you can hook up, but the van has solar panels so you do have some power for lights, radio, ect which is very cool or for charging cell phones, tablets. They even include the adapter to go into the lighter for charging. Our van didn't have a lantern but fortunately we had brought one from home alone with a couple of flashlights, but would make sure that is included or bring your own, flashlights not included so do recommend including additional light sources. Amazon has a tiny very portable small lantern that also works as a flashlight and puts out a good stable light source. We purchased a Groupon in Sept and traveled in March 2017 and had phenomenal weather. I would recommend for the Groupon looking at October but availability for that month fills up fast but a great time to travel in CA, weather is usually still good and less crowds and cheaper than summer. My only complaint was the van we received was older, and most likely due to book the less costly Groupon, and there were many newer vans available - which is more what was picture on the Groupon. But was comfortable and ran well, just wasn't as new as pictured and didn't ride as smooth as a newer vehicle.. but all in all we enjoyed our trip! Was very memorable. read more

Loved it..Just wish weather had worked out so we couldn't used the grill..Can't wait for them to open a location in Denver.

When we picked up the van, we discovered one of the headlights was broken. We had to wait for them to get a bulb at the store before we could leave. We had a few small issues with the van too and it made us doubt to rent again. But when we brought the van back today, the lady was very helpful and understanding of our frustrations. She did everything she could to make us leave with a smile. Excellent costumer service! Will rent again! read more

Awesome, My wife and I picked up "Jaws" in SF from Nick at Escape and the service was great, friendly and professional. Van had everything we needed for a 2 week trip around the Northwest. All we needed was drinking water and food, Escape Vans supplied everything else. Highly recommended. read more

Just enjoyed a great 3 day Escape in the Campervan. It was well equipped and we received a through overview of everything we needed to know before leaving the office. Everyone in the Hayward, CA location is extremely professional and helpful. Note - they keep lots of previous campers leftovers in the office as well as books and supplies. This will come in handy if you forgot to purchase something. What a great way to pay it forward rather than trashing all the stuff. Very easy process. Great people to work with. Fun experience. Loved it. read more

An Odyssey to Remember...thanks to Escape Campervans: If you have read any of the listed reviews, you probably have figured out that this is the little (!) company that Delivers: Great vehicle, great service, great features. From the moment we arrived the crew was attentive, friendly and throwing all kinds of groovy extras into the mix. Seriously, folks: this was as close to 'plug and play' as it gets. The large van frame over a truck chassis gave a stable and smooth ride, but the horsepower and clearance allowed for traveling up and down trails that other vans would tremble at...(just TRY Grant's Pass in an ordinary van!)...yet the MPG was more than reasonable. The storage compartments held everything neatly and out of the way, the bed setup was a snap and so comfortable we chose it over our guests offering their spare beds inside! The solar powered 'frig held more than we thought possible and - not having to hassle with ice and melting water - was a huge time (and food) saver. While on the road we exchanged looks and visits with other camper vans, but none were as well equipped and spacious. The little things meant a lot: butane lighter, can openers, chairs. Many folk wanted a picture with the van, which got the name 'Oh Wow!' because of all the amazing places it took us. We really didn't want our interlude to end...so best believe next time we make it to the West Coast from flat-as-hell Kansas you best believe it will be in an Escape Campervan! read more

Just finished 1500 miles in our casino themed van. A perfect family camping trip for a family of four. Easy to use. Fully equipped. Comfortable and clean. Highly recommend this service. No complaints. One suggestion...coffee pot and mugs for the kitchen set. read more

This review is solely based on the phone conversation I had a few minutes ago with a gentleman regarding an inquiry. TLDR: he was extremely short, talked over me and lacked the courtesy you'd expect from a representative speaking with a potential client/customer. I told him I was on the fence about booking based on prior reviews written on Yelp (breakdowns, doors not locking, vans handed over with little tire tread, AC not working, etc) and before I could begin to mention specific concerns he cut me off and went on a long ramble about the negative Yellowstone review left 3 days ago + how a number of additional friends/family of that renter had left them bad reviews, ultimately dropping their rating. I was oblivious to these reviews (which were all left on their Facebook page) as I had only researched their Yelp reviews over the last 2-3 years. Things were immediately awkward. I then mentioned that I was looking at booking for next week, to which he literally laughed over me then said 'uh, we're sold out.' I began to explain why their site could potentially be misleading about their availability to customers, and before I could start he says, 'there's 15 reasons our site works the way it does,' so Ii ended the call. The conversation wasn't going anywhere. Let me help you out.. If you search for pick up / drop off dates on their site and it shows you a rate for that booking, do not assume they have a van for those dates. They ask for your personal details and card info before they get back to you with a 'quote' over email. There is no function that tells you whether they are sold out for that date before giving over your info. If you rent from a car rental company for example, they'll show you their available stock on hand on that date and will tell you if they are sold out. If you're here to rent a camper van, you have likely booked campsites that showed you availability for the days you want to arrive and depart. I feel like this is pretty standard. They still have rates up for their sold out dates, and that is misleading. That was the feedback I was going to give. I just don't think he cared. I spent a full evening last night going over rates on Outdoorsy, Campago and Escape to determine who to rent from here in the Bay Area.. I suppose I'll go with one of the others. read more

We picked up our van early and got a nice upgrade to a larger vehicle since another group had requested my smaller van. Checking the van out was quick & easy, and the staff was really friendly. They were able to recommend different places to go and sleep, which is super helpful in the city. There were no additional fees or costs, the van was very clean and we got everything they said we would. The van was reliable and easy to maneuver. We were able to return the van early and the additional staff members we met were very nice. Check out was quick and easy and I truly enjoyed the entire experience and we will definitely do it again. THANK YOU! read more

Worst rental experience I've ever had. Early August - had the reservation for weeks and ended up waiting 3 hours for the van. It had 211,000'miles on it and drove horribly. Difficult to keep on the road. Interior reflected the mileage. The concept is nice if you can get one with fairly low mileage read more

I am a fan. My only complaint was the pick up experience in Burlingame. I'm not sure if the manger hates his job or is just not a morning person but his attitude really gave us a bad start to the 7 day vacation/adventure that we were so excited to start. We were given the thumps up by another employee to pick up our camper van a bit early & when we arrived another employee literally held the door open for us to enter their building. As we were waiting to be checked in the manager arrived & asked in a very hostile manner "how did you get in??".... when we explained that we were let in & someone had given us the prompt to arrive at 8:30 he became agitated. We obviously had made him very upset. I apologized & said if we had not been prompted & let in we wouldn't even be there. I offered to go somewhere for breakfast & come back a few hours later (which we did). He was much kinder when we came back but it was just really bad customer service & negative way to start our vacation. So don't get there early! Even if you got permission from another employee to do so! Other than that the van was great & we loved it. read more

If I could give this company more stars I would! They were amazing, from picking up the rental camervan to dropping it off, everything went smoothly. The staff is very helpful and friendly, they even threw in a few extra supplies for us free of charge. The van we got was awesome and my husband and I had a blast living out of it for a week as we traveled up the Northern California Coast. Quality service, funky cool vans, and cozy setup for day or evening use. Would DEFINITELY rent from these guys again!!! read more

We rented the Maverick model and did a two week road trip through Mojave, Joshua Tree, Death Valley and Sequoia National Park. The camper van was exactly what we needed and very economical. I hope I will have the vacation time to revisit these lovely vans. read more

Extremely horrible customer service . I will never rent from this company again . Short staffed faculty . No problems with the local staff . They are busy . Planned my trip around picking up my van at 11 am which my email confirmation states . When arrived I was told my van was not ready . Local staff could not do anything to assist and was told to call customer service for some additional assistance or discount . Called customer service. Was told that pickup is btwn 11-4:30 and all they would do for me was offer a full refund and let me find another company . I found this extremely rude and unprofessional. I do not wish to find another company on the day or my departure. I would have liked an apology, or a free day for the inconvenience . The phone representatives were the worst customer service professionals I have ever spoken to . I thought companies wanted to keep paying customers happy . Not tell them to find another company . read more

This was one of the best experiences renting a car in general. It was the same price as renting a small Honda civic. Why not rent a car/hotel/kitchen all in one and for less than a sedan?! The guys who work here are down to earth, and take care of all your needs. They refunded are tent because there were no stakes in there. We weren't expecting anything for the mistake of no stakes. They offered a refund on their own. My BF and I will definitely be renting an escape camper van again! read more