We've bought and sold 3 cars now through Poquet and can speak highly of the experience. Forget…read moreabout the usual negatives of the like overpriced vehicles, pushy sales people, worrying about the quality of the cars and difficult price negotiations. Personally, unless I really can't find a car I like at Poquet, I'm never going anywhere else.

I've had many dealership experiences over the years but nothing compares to Poquet and their…read moremission to put the customer first. They were extremely fair and willing to work with me throughout the whole process. Purchasing my Acura was a five star experience and I look forward to doing business with them again! Thank you to Brad and the entire Poquet team for exceptional customer service.

Let me put it this way. I took the time to fly up from AZ and buy a car here and drive it back…read more Even though they are used rentals, for the most part, they have decent milage and in nice shape. I did a lot of comparison shopping with Enterprise, Craigslist and major dealers and couldn't beat the prices. Gus aka Dave, was a good guy to deal with.

Terrible. Set up an…read more"Appointment", week and a half in advance, to look at a few vehicles. Was told I would receive a call from the manager to confirm. After about three days of no call, I give them a call back. I am told they have ONE of the vehicles and are still working on getting the others. I let them know that it's fine, I was just calling to confirm my appointment. So five days later, I arrive, they tell me they do not have ANY of the vehicles i requested and that it was my fault for not confirming my appointment. Even though I have now called this company twice to confirm my appointment well in advance. Thanks for the waste of time.

Jerry sold a car to my mother. The car had 16 defects. Some beyond repairable such as a frame. We…read morebrought the car back within 3 days. He is refusing to refund an elderly woman. Charging double the price for a non-working vehicle. I urge everyone to sue him. Report this company to the better business of bureau. As well a Attorney Keith Ellison. ​

I have nothing but great things to say. I was helping my son look for a vehicle. We saw a few cars…read moreon his lot. My son saw a Honda. He was able to do financing right there. A few things hadn't been done to the car yet because he had just gotten it, but he told my son to bring it back. Great service from start to finish. Within 5 months his vehicle was paid off. Highly recommend they have been in business, I believe since the 80's.

I was carjacked at gun point and the robbers took my car for a joy ride around the city. The inside…read moreneeded a deep cleaning! The day of the appointment my car wouldn't start so Ed came over and got my car running, took it to the shop, cleaned it and returned it to my home. Ed Reed and his team are very professional and did a fantastic job. My car looks better then when I purchased it. I really can't thank them enough! Fantastic customer service! The price was comparable to other shops and I'm telling you I barely recognized my car it was so clean. Thank you!!!!

Ed's customer service and work was exceptional. I have two toddlers who destroy my backseat with…read moresnacks, dirt, sand, etc. on a routine basis. After handing my car over to Ed, my back seat looks brand new. He went above and beyond to take care of me.

Buying a used car shouldn't be a crap shoot. Unfortunately businesses like Automart make it a…read morechallenge. Case in point. A month and a half ago I bought an early 2000s Chevy. On the surface, it seemed like a good deal. The power steering started going out a couple of days later. I've had two shops verify the steering problem. I've reached out to Automart several times. The owner told me to come back after I took the Chevy in to illustrate the problem. He ignored me and told me to come back. All I've gotten so far is lip service. I'll be reporting them to the Better Business Bureau. Don't buy from this lot unless you want to be ripped off.

This guy does not even by the cars. They are donations from cars for kids that he marks up to two…read moreto $5000. He also has salt in fires and put his employees for no reason. there Are multiple license plates missing, and multiple customers have filed and the Minneapolis business bureau will be in touch.

Great place to find reasonably priced used vehicles. I had…read moremany options to choose from in my price range. I got a discount too. They were open to reasonable negotiations on their vehicles

So, I bought a 2006 Pacifica on February 25th for $4,200 after tax, title, etc. Was told it had a…read morebad sensor and that caused the temp gauge for outside to read -40 all the time. No big deal. Everything with the sale went great, we test drove it, it seemed like a great vehicle to haul Bella around In to her appointments and was big enough to accommodate all of her stuff. Perfect. Fast forward to April 3rd- a month and 9 days after I bought it. And the engine blew leaving me stranded with my infant for 2.5 hours on the side of the road. I have it towed to a mechanics who tells me it's the engine and it's going to be a very expensive fix. Mind you I've had it a month and 9 days. So I called A2Z, where I bought it from to see if there was something they could do, being I bought it 1 month and 9 days ago. I was told the owner is in Thailand but I'll hear back Saturday April 6th. So I give them a call back, still nothing from the owner. Then today we call and before I could finish my sentence of "hi this is Milinda I have the Pacifica" I was cut off with "the owner says you didn't get a warranty so he can't do anything about the car" mind you I wasn't offered a warranty. Which is what we told the man on the phone. His response? They don't even offer them. So they won't fix a faulty vehicle they sold me because it doesn't have a warranty yet they don't offer warranty's? how does that make sense? and because they "don't know how I drove it" it's two sliding doors short of a mini van- it's not like I took it racing. I was also denied a direct number to the owner because "he doesn't come here he just owns it" So now I have to wait another week, until next Monday when whoever the owner is to get back from his vacation to tell me wether he will work with me or not. So now- I am out a vehicle and $4,200. My parents have to shift their schedules so I can get to work and get Bella from point A to point B. Because I was sold a pile of over priced garbage that died a month after owning it. Bottom line- I will no longer be recommending A2Z in Minneapolis to anyone. And I will not be a return customer. Even if my vehicle gets fixed or replaced or refunded. To treat someone so poorly and refuse to work with them over a vehicle they knew was bad is just awful. Zero stars from me. ***EDIT*** I went to the mechanic to get an estimate on what it'll cost to fix the vehicle. I'm looking at a minimum of $3,500 to put a new engine In it. And that's a used engine. A new engine will cost me $5,500 to buy and put in. And I have yet to hear from the owner. So it still stands that they are refusing to fix the garbage they sold me. to say I'm disappointed is a HUGE understatement.

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB