Follow up...when I got the final charge it was $15. I sent an email with my concerns. I quickly…read moregot a reply explaining the initial pending charge and final charge. Apparently I must not have ended the wash correctly so it timed out at $15. He issued a full credit even though he rightfully could have charge for the 6-7 minutes I used the service. Top-notch customer service and why I prefer to visit local business like Kevin's Car Wash.

Had an interesting experience at this car wash. I was out of town on business and had a rental car…read more The previous day, I had to visit a client down a long dirt road. So...the car was dirty. I was staying at a nearby hotel and saw this place. Figured it would be quick and painless. Well...it was, sort of. The easy part is picking your wash level and paying. After that, you self-guide your car into place. On the day I went, there is no light telling you when to stop. Instead there is a loud horn. I heard that and wondered if I went too far, so I backed up a bit. Seemed to work as it started. Then it soaked my car, covered it with soap and then...stopped. Nothing. I tried going up, nothing, back, nothing, sitting, nothing...now what? Well, figured it was best to drive around front and ask the cashier to help. Apparently, the manager was already on his way so when I got up front, he was in the back fixing it. Anyway, he was able to fix whatever happened and let me know to immediately stop when I hear the horn. So, re-enter and wash. Worked great! But, you will need to bring towels with you or drive pretty fast when you are done. The blow dryers at the end get some water off but not as much as others. Overall, it worked, cleaned the car but really didn't dry the car. So, bring towels, stop when you hear the horn and...enjoy!!!