My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

We had a ring designed by J Lewis Jewelry combining two rings into one. They did an amazing job…read moreand my wife loves it. Highly recommend!

I had to take a moment to share the incredible customer service I've experienced at JLewis…read moreJewelry--not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn't recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement--even though it was time-consuming and totally outside of her obligation. She didn't have to do any of it, but she did--with such grace and kindness. That's rare to find these days. The quality of their stones and their customer service is truly unmatched. I'll be coming back to JLewis Jewelry for all my diamond and gold needs. If you're looking for a trustworthy jeweler, give them a try--you won't be disappointed!

Can't believe I haven't reviewed my fave spot yet!! We came here to design my dream engagement…read morering. And they did nothing short of bring that dream to life. The process was seamless and so fun. Ellen was so helpful in showing me different stones, shapes, and metals. When it was time to try on the 3D rendering I could hardly wait! I was giddy. They also have a ton of beautiful ready made pieces from earrings to engagement rings. Can't recommend them enough!!!!

I worked with Green Lake Jewelry Works earlier this year to design my engagement ring, and I can't…read moresay enough good things about the experience. I worked with Rebecca, and from start to finish, she made the entire process feel easy, exciting, and completely personalized. Rebecca was warm, thoughtful, and truly listened to what I wanted--even when I wasn't totally sure myself! She offered her expert opinion when I needed guidance and helped me make decisions with confidence. The final result is beyond anything I could have imagined!! I was just proposed to last weekend, and I absolutely love having this ring on my finger!! I'm so grateful to Rebecca and the team at Green Lake Jewelry Works for helping bring it to life!

My husband and I went in late February to inquire about upgrading my engagement ring and walked out…read morehaving purchased a beautiful custom Verragio ring. The ring came in a little earlier than expected which was a sweet surprise. Ping along with the staff were amazing. Ping was very patient with us and really helped us with every detail. My favorite part was seeing how excited everyone was throughout the entire process. I will definitely be returning for future jewelry purchases. :)

I had the absolute pleasure of working with Ping Ping while shopping for my now fiancée's…read moreengagement ring. From the moment I walked in, she made me feel welcome, offering water right away and jumping in to help me find the perfect ring. Ping Ping truly went above and beyond. She helped me find the perfect ring with an emerald cut and two side diamonds, exactly what my fiancée had always dreamed of. I wasn't sure about the band at first, so she showed me a few options and even suggested one she thought would be extra special. I went with her recommendation, and I'm so glad I did. My fiancée is absolutely in love with it, and I couldn't be happier. If you're shopping at Robbins Brothers, make sure to ask for Ping Ping. She is a total rockstar!!!!

Was recommended to d'Original Jewelers to fix the fit of my heirloom watch. David did an amazing…read morejob and found some things my watch repair folks missed. I am so grateful to him and my watch is perfect! I was also impressed with the incredible selection of jewelry at the store. If you're looking for something special and unique, this is the place to go. Thank you d'Original Jewelers!

Amazing job! I had a pendant that I wanted to put on a Tiffany chain but the pendant eyelit was too…read moresmall for me to just string the chain through. I called multiple repair places who all had a 3 week wait but d'Original Jewelers said they could do it while I wait. David (the owner) did it in about 5-10 minutes and the attention to detail is amazing! He cut the ring of the clasp, strung the pendant onto the chain, and soldered the clasp loop back together. I can't even tell it was ever cut/repaired. Really nice people who genuinely care about your experience. I'll definitely be going here for all future repairs/polishes

I had a wonderful experience at Fabri Jewelers in Bellevue with Doug and Jacob, and I feel…read morecompelled to leave a review because service like this deserves recognition. I visited Fabri on February 3rd while in my early shopping stage shopping for a replacement engagement ring (to celebrate my 10-year wedding anniversary), and from start to finish, it was hands-down the best jewelry experience I've ever had. First, their online customization platform is one of the most comprehensive and user-friendly solitaire design tool I've used (ability to customize metal, band width, setting style, prong style, and more) -- comparative to my other online shopping, I feel that this tool is unmatched in how detailed and customizable it is. On top of that, they provide support not only in-store, but also through private text communication, which made the entire process feel personal, modern, and incredibly convenient. I appreciate that I didn't have to make a trip in to get an early idea of how much their options might cost for the design I had in mind. I determined online, and via text that Fabri was a standout option, with pricing in the realm of my budget; so I came into the showroom. During my visit, Doug and Jacob were exceptionally attentive without being pushy -- the perfect balance. The showroom itself is impressive, with countless options for stone sizes, band widths, and settings. What stood out most was how creative and thoughtful they were in helping me visualize the ring I wanted, when the exact ring design that wasn't something they had on display. They pulled different samples from around the store, paired various band widths with multiple stone sizes, and walked me through every possibility with patience and expertise. I also asked about purchasing a stackable wedding band, and in a moment of genuine integrity, Doug actually advised, "I wouldn't order that right now -- wait until you finalize an engagement ring, then choose what pairs best with it." Any other jeweler could have tried to upsell immediately, but Doug and Jacob were clearly focused on what was truly best for their customers, not just making a sale. They didn't pressure me into a decision. Instead, they educated me, addressed concerns thoughtfully, and offered to follow up via text with a more detailed quote once I had processed everything we discussed. While I didn't make a purchase during this visit, I left extremely impressed and truly appreciative of the time, care, and professionalism they showed me. Whether or not I ultimately place this order with them, Doug and Jacob deserve recognition for the honesty and attention they provide. I will certainly be back, one way or another. Fabri Jewelers is a gem -- and so are the people who work there. Highly, highly recommend.

Incredible customer service. You know the feeling of walking into a "mom and pop" place where they…read moreactually take pride in their work and care about customers? You'll be met with that. Super comfortable store where you can go try things on without being hounded by a salesman. They also take the time to educate you and make sure you feel 110% confident in your purchase.

My dream watch became a reality thanks to Lisha at Alvin Goldfarb Jeweler. Lisha is not only…read moresuperlatively passionate and knowledgeable about luxury watches, but she genuinely cares about her customers; to her, it is not just about the transaction, but about having an authentic connection with the customer and their story. Along my journey, I had visited a few other ADs, but none of the visits felt real or, dare I say, 'fun.' It was not until my visit to Alvin Goldfarb (almost by luck on my wife's suggestion!) and meeting Lisha that I became aware of how the experience *should* be. The store was beautiful and inviting. It was so easy for her to create a relaxed and familiar environment and to connect over the watches I am interested in, and it quickly just became fun to both get genuinely excited about the whole experience; it was like working with an old friend. It was during one of these visits that Lisha decided to surprise me with my dream watch. Let me tell you that as fateful as the first time I visited, this special visit almost did not happen. I had decided last minute to squeeze in a visit on a hot (for Seattle, 80+ deg) summer day after a hectic day of work. For several reasons, it probably would have been "better" to visit on some other day, but boy, oh boy, am I glad I did not listen to my left brain that day and instead went with my gut and reminded myself of how great of a time it would be to enjoy and talk watches with Lisha. We were mid-conversation, with an exhibition GMT Master II on my wrist, talking about watch news, watches as gifts, upcoming travel plans, family life, some current events when out of nowhere a gentleman in a grey suit walks up with a tray in hand, with a watch on the tray, handing it to Lisha. Things started to get blurry at this point, but here's what I remember: Lisha handing me the tray and saying 'That's your watch. I wanted to make sure you had it for your trip,' me (hopefully) able to say some words of astonishment and gratitude (I was stunned, in shock really), me having a hard time doing simple things I have done countless times (like writing my phone number and signing my signature), me not being able to stop glancing at my new wrist companion and feeling its heft on my wrist as our time together began. I also remember repeatedly thanking Lisha and everyone at the store ad nauseam, then sort of floating out of the store with my dream watch on my wrist. Days later, I am still on cloud 9 and incredibly thankful and stoked about the entire experience. Thank you again for the Nth time, Lisha :) I am looking forward to future visits to come, and I cannot more highly recommend working with you and Alvin Goldfarb. More power!

Karma does exist in the world my fellow Yelpers. I'll share why in a moment so hang on cause my…read morepersonal experience is real and disturbing. FRANKS experience should give warning & share the ugliness to customers about to frequent this store. Maybe my story will serve as a reminder to reconsider purchasing here. At the time or beginning of my story Alvin Goldfarb Jeweler who was an Authorized Dealer for ROLEX in the Pacific Northwest. After doing some research I started frequenting the store looking for a few Rolex watches. Yes , I was very specific in my choices but always given the " NO " you can't have one for over 2 years. I came in every 4 to 6 weeks just to check and " NO" was the mantra of the sales staff. I was always told we have other watches for sale. Like who cares what ya have if ya can't provide what I desire. Now one amazing summer day I saw the $6400 41mm Celebration dial by Rolex in the case. My excitement level increased and I ask if it's for sale? The mantra is now uttered "NO NO NO" ! However something new that day happened and was shared by sales representative, I was actually told if you spend a $1,000,000 in jewelry it should be no issue to get that watch..... Now I was stunned by this statement so much I said are you serious and the person said YES! Well, that seems excessive and ridiculous and no I didn't drop a million to acquire the timepiece. I'll never forgot the arrogance of staff member of Alvin Goldfarb Jewelry and defiantly will not purchase anything from them. OK, now this is the happy ending of the story. I did manage to acquire The Celebration dial by Rolex elsewhere so I have that going for me. And on January 1st 2025 the BIG HAND OF THE CROWN aka ROLEX laid the smack down on ALVIN GOLDFARB & pulled authorized dealership away from store. No longer can they sell ROLEX.... KARMA saw the bad business practices by using Rolex watches to lure you into buying unwanted jewelry or non Rolex branded watches you don't want in order to maybe purchase a Rolex. Well, this is my story my truth & my journey, can you dig it!

I can't say enough about the wonderful service and friendly staff at Lake Street Diamond!…read moreI had been wanting to upgrade my ring for a while, but did not know where to begin. Shivali and Sam made the design process a breeze. My original ring was a very detailed design that I wanted to match. They truly met the challenge of incorporating the new stone and creating a one of a kind piece. Shivali's design was a true work of art, that went beyond what I could have imagined. The level of detail and craftsmanship in the design they created left me speechless! The pricing at Lake Street for the stone I chose and the design work was far better than I found at any other competitor in the area. Highly recommend!

This place is top notch for customer service, quality of work, and communication. Sam is so…read moreknowledgeable and easy to work with. I appreciated him really listening to what we were interested in and not being pressured to do something that was more expensive. Mary was great communicating with me along the way. Great business and I highly recommend Lake Street for all your jewelry needs. They go above and beyond. Our daughter's ring was beautiful. Thank you!

They did perfect repairs and sizing for a bunch of rings and were very helpful and knowableread more

Kevin helped me find the right stone for my wife's wedding ring. He made it such a great…read moreexperience. Thank you so much! 11 years later and it still looks great.

The Merchant of Time: A Tribute to Greg Leff The air in the…read moreFactoria Mall is often thin, filled with the scent of recycled climate control and the hurried footsteps of people chasing a bargain. But when you step into Olsen and Sons Fine Jewelry, the atmosphere thickens with something more substantial. It smells of polished silver and the quiet, steady ticking of a thousand mechanical hearts. Behind the counter stands Greg Leff. He is a man who has measured his life not just in minutes, but in the families he has served for decades. To Greg, a watch isn't just a machine of gears and springs; it's a vessel for memory. When he offers a free battery for life, he isn't just saving a customer twelve dollars--he is making a pact. He is saying that as long as that watch is on a wrist, he will be there to ensure it keeps beating. He knows the names. He knows the sons who became fathers and the daughters who became brides. In a world of cold glass and digital receipts, Greg offers the warmth of a handshake and the dignity of being remembered. He is the quiet anchor of the mall, a reminder that the finest jewelry isn't the gold in the case, but the trust built over a lifetime of "hello."

Very friendly and helpful. They quickly adjusted a watch band for me and their fee was very fair…read more Olsen & Sons is a shining example of what good customer service actually looks like.