Tomato season is here for this hotpot chain and the midtown location is so spacious and comfortable! Had a good time and so full of yummy food. They now have a tomato broth that is freshly stir fried daily (beef and no beef to choose from), + made with real tomatoes..and many tomato-themed seasonal items such as the tomato cheese rice bowl. As usual there are many regular items to choose from the menu, and don't miss out on the purple rice mochi cube dessert! read more

ER Hotpot - Hot Pot Near Me - New York, New York

Definitely a pretty solid spot in the heart of midtown my boyfriend and I and his friend tried various dishes inspired by Guizhou cuisine . Fermented chili bean broth was very flavorful creamy and I couldn't get enough of it and the spicy beef tallow broth had right amount of kick to it, It was best when the tofu balls were soaking up all the flavor. I highly recommend going to the spot trying to verities of beef as well as to all you can eat jelly strawberry dessert that they Have. solid 10 out of 10 spot. Please go check the spot on the date night or just hanging out with friends. Plus the service was amazing with picking out the recommendations. read more

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First time at ER hot pot!! My true star rating would be 4.95 stars Pros: -great service and friendly staff! Staff took pictures of us, gave us anything we needed/proactively gave us what we needed -ipad at table for easy ordering -all menu items had pictures -cute sauce making station -allows byo birthday cakes -large table that can fit 8 with one pot -fun 2010s throwback music Cons -wish they had an ayce option read more

ER Hotpot - shrimp - Hot Pot Near Me - New York, New York

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Be aware of this hot pot place, especially if you're a traveler or local New Yorker. They attempted to charge customers a "convenience fee," which should be a business expense -- not passed onto customers. They also forced a seasoning/sauce fee per person. I've tried many hot pot restaurants across NYC, and this is the only place that charged separately for sauce. Ridiculous experience. Definitely will not be going back again. I really don't like when businesses or restaurants add indirect charges onto customers without being transparent about it. If there's a fee, it should be clearly included upfront -- not added later as a "convenience fee" or forced extra charge per person. It leaves a bad impression and honestly takes away from the entire dining experience. read more

ER Hotpot - Hot Pot Near Me - New York, New York

ORIGIN: ER Hotpot opened in 2023 thanks to a group of friends. LOCATION: ER Hotpot has several locations in Manhattan. This one is tucked behind a door on Sixth Avenue. CONCEPT: ER Hotpot brings Chinese Sichuan Hotpot to midtown, a culinary tradition that invites conversation through a slow, shared dining experience. What makes ER Hotpot stand out is the ability to select ingredients, including the broth. ATMOSPHERE: When I first entered I anticipated the interior to be designed like a fast food American chain, but it wound up being far more interesting. Long lanterns encased in bamboo are festooned from the ceiling. Neon signs add pops of color to ceiling and wall. There are several seating areas in the dining room space, thanks to physical or visual dividers, allowing a more intimate feeling. Alltogether the space feels decidedly contemporary. SERVICE: Service was lacking during an early Wednesday evening. We ordered from digital tablets, and the first step was to change the language setting to English. We never had hotpot before, and while photos of each add-on were helpful, it would be better to have some guidance as first timers. When the ingredients arrived, there was no guidance as to how long to cook the wide variety of items to ensure ideal taste and safe eating -- bowls were named and placed on the table. The employees on the floor were centered on distributing the digital order and cleaning tables. Seasonings were ordered, but we didn't see that these were available via guest pick up behind a pillar until we were able to get a passing employee's attention. EXPERIENCE: This was a relaxing and fun first experience that will likely improve as we better understand what to order and how to coordinate timing of ingredient cooking. In addition, dipping sauces are apparently a critical component of the cuisine, so be sure to pick up a variety. In a photo posted by Randy on the Battery location's Yelp page I found that the dipping sauces are expected to be freshly combined by customers in one of four recommended ways (e.g. "traditional hotpot sauce" = 2 sesame oil + 2 oyster sauce + garlic + scallion + cilantro". The majority of customers were of Asian descent at this location, which I considered a good sign in terms of authenticity of cuisine and quality. TIPS: We were able to get the attention of a passing employee towards the end of our meal, and we were able to get some guidance. Strips of red meat should be cooked for 30 seconds, all seafood 3 minutes, and dumplings 5 minutes. It was also recommended that we divide the pot in two, and tomato and spicy broth were his suggested pairings. Expect to pay around $50 per person. Chosen broth is periodically refreshed. ER Hotpot has several locations, and some of the photos posted here represent other locations. Additional charge of 3% for those not paying via cash. Beginner's guide from another business: https://www.wongslatenighthotpot.com.au/insights/how-to-eat-hot-pot-a-complete-beginners-guide-to-hot-pot read more

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Came here for dinner with a group of 10, got 2 tables next to each other and enjoyed the hot pot. Coconut drink was refreshing. Friendly staff and quick service. They have a sauce station on the side and some fruits. Pay in cash to avoid the 3% credit card fee.l read more

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Came here for Valentine's Day yesterday!! $115/couple including taxes and tip, unlimited buffet style. Before 5pm it's $38/person. It was semi crowded but a pretty good vibe. My partner and I did the buffet style with dual soup base. The service was really fast. And you get to make your own sauces. We ordered the food on the iPad and everything came within 5 mins. So if you're hungry, they got you! Pro tips: - Do their e-gift card online (becomes available the day after you order it), it will save you a couple of bucks. Though they don't do this all the time. - Don't order too much at once. You can always order more after you finish your plate. - Also make a reservation in case it gets busy! - No need to order lettuce because every plate comes with a leaf of lettuce, haha! - Sodas are free but some sodas and alcohol will cost a little more. The overall experience was pretty good! I would come here again. read more

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A beautiful spot for hotpot! The meat is fresh and arrives incredibly fast. The staff is attentive, and the manager even came by at the end to thank us for dining. Bonus points for the clean and stylishly decorated bathroom haha! read more

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Great location, bright and colorful decor. The price was reasonable, not expensive by New York standards. I was glad that the hot pot wasn't a buffet style, but we ended up ordered too much and still felt like having a buffet. Lots of condiments to go with the hot pot. Jello and dates sweet soup were provided at the condiment bar for a small fee. We were happy with the hot pot and the service. read more

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Probably the best bang for your buck hotpot in the city. Always tough to get a seat unless you show up before the lunch/dinner rush. One thing I'm always looking out for in judging a hotpot place is how clean the restaurant is and how fresh the food is. At ER hotpot, it passes the test with flying colors as the meat dishes look and taste very fresh, as well as the tofu and veggie dishes (my favorite is always the lotus root!). The broth is also very flavorful and it's a lot easier on the stomach than a lot of other hot pot places, at least for me! Another obvious sign of it's hotpot cred is that it's always packed here, so you know all the hotpot fans already know, so just trust US on this one! read more

This was a great find on a cold day in the city. Food was amazing. They have a nice variety of selections for hot pot. Spice level for soup is also perfect. And I love the fruit and soup self service station they have. Almost missed it. This place also has one of the nicest and cleanest bathrooms I've seen in the city. read more

ER Hotpot - Hot Pot Near Me - New York, New York

The service is efficient, ambience is clean and cute with neon sign signs. I love the fact that my clothing did not smell bad after leaving the restaurant. Food were fresh but not much selections for seafood. Broth was just average tasting but I didn't taste much msg which is good. Consider reasonable price for 2 for about $120 included tips. Worth a try! read more

ER Hotpot - Lunch set is worth it and has so much variety - Hot Pot Near Me - New York, New York

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I don't usually opt for hotpot in Manhattan -- I'm a Flushing girl through and through -- but my cousin really wanted to go here, and there's a first time for everything. The interior is so modern and kind of upscale. It give the vibes of fun night with friends. You order everything you want on a tablet and then the servers bring the food out for you, and you can keep ordering as you eat. Everything was good; we were partial to the fish tofu and fish balls. We tried two different beefs and thought they tasted the same, so just go for the cheaper one. The mala soup was too spicy for us, but we are a little weak when it comes to the spice department so for all I know it's our problem. The highlight here was their STRAWBERRY JELLY MILK. They have it as an option for scooping at the sauce bar, and that milk is just so fire for no reason. It genuinely saved us when our mouths were on fire from the mala soup. DELICIOUS strawberry milk, guys. I think at the end of the day hotpot is just expensive for no reason in Manhattan, and that's why I don't know if you'd find me here again. It's a really great atmosphere though, and if you're craving hotpot night with friends, this is a great option. read more

ER Hotpot - Hot Pot Near Me - New York, New York

Solid hotpot spot! We came for dinner with a large group without making a reservation, and they were able to seat us right away. The items here feel pretty high quality, and the soups are also delicious at flavoring all the ingredients. We got quite a wide spread of items from meats to vegetables to tofu, since we were a group of 8. I think my favorite pieces were the fried tofu skin rolls, fish fillets, and quail eggs. The fish fillets are so perfectly tender and flavorful and I would highly recommend trying them! On the other hand, I wasn't the biggest fan of the brisket since it was super thin and disintegrated really easily. Broth wise, we chose the pork bone and spicy, both of which were fantastic. Pro tipL putting the fish in the spicy broth results in something similar to shuai ju yu, a popular dish. For the amount of food we got the price was average for New York - not too outrageous but decently up there. I'd recommend it if you wanted hotpot! read more

ER Hotpot - Spread - Hot Pot Near Me - New York, New York

Very hip hot pot place. It has an iPad to order in Chinese or English and also a self service sauce and sides bar. We got the $99.99 set for 4 and a bunch of sides. Although it isn't all you can eat, you can still get fill from the pickled cabbage or oranges. For extra sides, we got fried chicken feet, chicken, and shrimp paste. I always seem to forget not to put vegetable into the mala side and end up dying at the end. If you're sitting in the middle section, there's no backs to your chairs, so your jackets go to a coat hanger in the front. Probably my only gripe is that for a set of four, you only get one bowl of rice to share. Maybe this is just healthier. read more

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Walked several blocks in the freezing cold because their listing says they are open until midnight. Got here at 10:55 and they refused to seat us because they claimed they were already closed. Several people walked in after us and were turned away as well even though the door was unlocked and the open sign was still in. Very disappointed. Was really looking forward to trying their food after reading the other reviews. read more

Excellent hotpot place to go to in Manhattan. I bring all my friends here! You order on tablets (what soup broth you want and what hotpot ingredients you want) and they have a really great selection of food items. It's definitely a little overpriced, but it's Manhattan and honestly, I've seen worse hotpot prices at other restaurants. Once you walk in, the ambiance is very modern and fun, with neon signs up on the ceiling and colorful decorations. Service is alright, the food comes out very quickly and the waiters are pretty attentive to cleaning up any dirty dishes you have. If you're craving hotpot in these winter months, this is a great spot to check out! (side note: one of my FAVORITE parts about this place is that it's connected to a yogurt drink store called Yomi and you can order their yogurt drinks at your table. Definitely try the original yogurt with purple rice, it's so good and pairs perfectly with hotpot) read more

ER Hotpot - pork bone broth and tomato broth - Hot Pot Near Me - New York, New York

Additional bad review on yelp too The service is pretty bad. Its a bull shit they charged 3% on the card as well as they said 18% is at least to be paid even there's a custom option. And also we aldy pressed custom and they changed it automatically. Not really recommend this place if u have other choices. The server won't explain to u anything compared to other Chinese tables which are not acceptable. The other thing is we couldn't move to the back large table unless we spent for at least $350. read more

Yelp says this location closes at midnight and we walked 10 blocks to get here at 10:45 and the waitress says we're close. Don't trust in what yelp says... read more

Food is great, but the front of house ruins the experience. I was told the wait would be 45 minutes -- ended up waiting 1 hour 43 minutes. They clearly quote shorter times just to keep people around, and they let regulars cut the line. Not worth the frustration, even with good hot pot. read more

This is a modern hotpot restaurant in midtown area. Pros: near Grand Central; spacious room available; great service; appetizer & sauce selections are abundant; food quality is good. Cons: they have some other sister stores close by. Very easy to come to a wrong place. Be mindful of the exact location. read more

ER Hotpot - Hot Pot Near Me - New York, New York

Food was great. There was construction going on next door but that did not stop the great ambiance. The waiter was great and friendly. read more

ER Hotpot - Mixed sides - Hot Pot Near Me - New York, New York

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Upon being seated we were asked if we had ever done hot pot before, to which we responded "no". We were then told to just order on the tablet and the server walked away. We ordered and thought maybe we would get a run down of how hot pot worked and recommendations, but were given none when our food arrived. It was a bit disappointing from a service and experience standpoint. If you're familiar with hot pot, know what you like, and don't need the guidance I do feel like this place would be great. The restaurant was very clean and well decorated. The food we ordered was good. Selection of items seemed to be abundant. read more

This is an a la carte hotpot spot. This location is connected with a bbt shop and you can order that to your table off the ipad which is nice. There's an $8 charge for the sauce bar though - but there are some side dishes like kimchi and seaweed salad there. Favourite thing was everything basically came at once with the soup so could start eating immediately! read more

I came here to celebrate a birthday with my friends. We had 7 people but they don't seem to have large tables so we got split up into 2 tables that can seat 4 people that were right next to each other. There are many options for soup bases but my friends and I chose the tomato, pork bone, and spicy broths. There is a sauce making station and they also have some radish, seaweed, and honeydew melons as appetizers. There's also a premade sauce that they call their #1 sauce, but I didn't really like it so I just went ahead with making my own sauce at the station. You order what items you want on a tablet placed on every table and the food is served pretty quickly. The servers are also really attentive and would take away our plates and replace our water bottle when they saw it was empty. Overall, had a really great experience! read more

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Silas was the best he made sure we were all set let us know how long we had to cook the food. I was genuinely surprised of how fast the food got out on the table and I will most definitely be coming back read more

This restaurant feels like it was created just for people like me. Employees delivered excellent attention. Their kitchen uses fresh ingredients daily. The decoration showed thought. I'm compelled to give top marks after eating here. read more

The dishes here deliver pleasure with every forkful. They use ingredients that would satisfy upscale diners. The prices feel justified when split. The restaurant manager is both professional and kind. You can count on quality at this place. read more

Their menu showcases both skill and thoughtfulness. Their employees create a welcoming family atmosphere. The atmosphere is noticeably hip. The food satisfied and servers helped. I'll certainly return soon. read more

The experience at ER Hotpot was exceptional! Workers displayed respect and I was completely content. The kitchen delivers fresh, well-seasoned, properly prepared meals. The menu provides adequately while the ambiance provides memorably. This place delivers excellence consistently. read more

Good place for hot pot in NYC! Service is nice with reasonable price. Broth is very flavorful Recommend this to anyone looking for Chinese hot pot flavors in town read more

High quality meats and good sauces and sides. A bit pricey for everything but soup broth was one of the best I've had so overall was good. read more

ER Hotpot - Tomato soup and pork bone broth soup - Hot Pot Near Me - New York, New York

I was in NY for a work layover and I've been craving some good hot pot. When you first step into the restaurant, the first thing you'll notice is all the neon signs and decor. It definitely makes you feel like you're in another part of the world. It didn't take long for me to get seated for ONE person. The service was great and all the servers were attentive. They were clearing plates and making sure if I wanted anymore broth. I had dual flavor pot with spicy beef base and pig bone base. They were both flavorful and added a kick to any vegetable or meat added to the broth. I loved that they also had a signature sauce for you to pick up from the sauce bar if you were overwhelmed with the sauce bar area. As for the meats and veggies, they were high quality and some of the cuts just melted in your mouth. I would recommend the wagu beef but I know it can hurt the pockets. It's definitely worth it if you want to splurge. As for the pricing, I walked into it knowing I would spend a lot of money since it's not AYCE. You're paying for the broth plus all the additional items you want. I don't think I've ever spent $100+ on solo hot pot before but definitely it was worth every penny. read more

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I regret every meal I ate elsewhere all these years. The workers have never forgotten who I am since day one. This place creates a positive environment. This place serves truly tasty food. This charming place was found via my online exploration. read more

Hot pot cuisine for discriminating palates! The last hot pot restaurants I had been in were in student districts in Beijing, but this hot pot dining was at a much higher level of sophistication, offering me a post-doc education in flavors, sauces, spices, ingredients, and sheer artistry, all in a 21sr century electronic setting. WOW!! read more

ER Hotpot just opened their second location on Sixth Ave! I've already been to the other location and I would say the menu is almost identical! They currently have a special promotion since they just opened. Cash value gift cards will be given to each table based on how much you spend For ex: if you spend $100, you'll receive a $100 gift card you can use for your next visit. Not sure when this special promotion ends but it's a steal so go before it's too late Would recommend going on a weekday to avoid long wait times.They do have a waiting area with complimentary snacks and drinks! read more

ER Hotpot - Hot Pot Near Me - New York, New York

Over price, the dish portion is extremely small, and food not fresh, they do know how to decorate the dish, but the vegetables under the meat already turn bad, how they can take it out to serve to eat, will not come back. read more

Solid hot pot place! I came on a cold Friday night with a friend for dinner. We did make a reservation ahead of time just in case, but the restaurant is larger than it appears from the outside. You use the tablet at the table to place your order. It defaulted to Chinese, so you have to switch it to English if you can't read it. We were not totally sure what everything was on the menu based on just the names. Food/Drinks: This is a communal hot pot place, so there is one large pot in the center of the table for your party instead of individual hot pots per person. This is a la carte instead of an all your can eat hot pot restaurant. You start by selecting the type of broth that you want. I recommend doing the half and half option, so you can try more than one. I typically get one spicy and one non-spicy. Be warned - the spicy one is SPICY! We got the lowest level which is "Normal," and the heat builds the more you eat it. I'm pretty good with spicy food, but I do not think I could do more than the "Normal" level. We also tried the pork bone broth, which was a good complement as our non-spicy option. You will select your preferred ingredients like meats, seafood, and veggies in order to cook them in the broth. We decided to go with beef, tofu, and veggies. The meat comes on a plate that they put on its side, which was an interesting presentation. Don't forget to make your own sauce at the sauce station to dip your cooked items in. We also got the kumquat lemonade, which was quite refreshing! It ended up being about $50/person for everything that we ordered. Service/Ambiance: We were confused at first because the restaurant sign is higher up, so we were not sure it was the right place. When you first walk in, there is a bubble tea stand to your left and a waiting area, so it was a big confusing. The sauce station is in the middle of the restaurant. Service is pretty standard for an Asian restaurant meaning it's not great. You will need to flag people down if you need them as they don't typically come over and check how you are doing like at standard American restaurants. This doesn't typically bother me since a lot of Asian places are like that. Overall: I would go back again for more hot pot! read more

ER Hotpot - Hot Pot - Hot Pot Near Me - New York, New York

Solid hot pot location. Good broth, large selections on the menu, meats were good and reasonably priced ($10-20/plate). DIY sauce bar is always a hit. I only wish they also had ponzu. They also have soju and beer, although the selection is very limited. When I went they only had Stella, and for soju they only had original or flavored (no "fresh"). Overall a good choice. Went here in a party of 3 and we paid $50/person for dinner and a few drinks. read more

Wanted to like it, vibes were bad. No English speaking servers, no clear instructions, just zero hospitality. Mandatory 20% tip for cooking and figuring out our own food. No soap in bathroom or paper towels read more